Heat Pump Repair & Service
By Head's Heating & A/C
Head's Heating & A/C can help keep your home comfortable with professional heat pump repair and service near Theodore, AL. Our experienced technicians provide prompt, reliable solutions to restore efficiency and performance, ensuring your system runs smoothly throughout the year. We service all makes and models, using expert diagnostics and trusted repair methods to address issues quickly and effectively. With a focus on quality and dependability, we are committed to keeping your heat pump operating at its best for lasting comfort in every season.
What Does The Process Look Like?

Book an Appointment
Get started by booking a heat pump repair or service appointment with your local Carrier dealer by giving them a call or scheduling an appointment online.

Evaluation & Estimate
During your appointment, a certified technician will conduct a comprehensive evaluation of your heat pump to identify any potential issues. Following the inspection, they will provide an estimate that outlines the recommended repairs and associated costs before moving forward with any work.

Perform Service or Repair
Repair or service work is executed to get your heat pump's efficiency and performance back to its optimized level. Count on the professional technician's knowledge and expertise to ensure reliable operation and performance.
Other Services We Provide

Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.

HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.

HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Theodore
excelent
August 12, 2025
reliable
James
Expertise (5)
Solve Problems (5)
Service (5)
Very clean and professional installation. Great job.
July 25, 2022
Very clean and professional installation. Great job.
Gerald
Expertise (5)
Service (5)
Solve Problems (5)
Happy Customer
July 21, 2021
Have been so please with every service person who has been here so far! Great service from Carlos \& other service people! Very professional \& polite!
Gordon
Expertise (5)
Service (5)
Solve Problems (5)
Great service
June 19, 2021
Great service
Charles
Solve Problems (1)
New home
January 11, 2021
New unit no problems yet
David
Expertise (5)
Service (5)
GREAT SERVICE
December 21, 2020
The technician that came our was very knowledgeable and went through everything with me and explained in detail. I would highly recommended this employee again
Erica
Expertise (5)
Service (5)
Solve Problems (5)
Carrier Heat and AC Install
December 17, 2020
The work crew were knowledgeable, courteous, polite and respectful. Highly recommend. Prices were within the range of other prices for my area.
Mike
Expertise (5)
Service (5)
Solve Problems (5)
complete comfort
October 03, 2020
Used previously
Julie
Expertise (5)
Service (5)
Solve Problems (5)
Superb! Highly recommend.
February 27, 2019
Our old unit was becoming most problematic. Head?s provided prompt, helpful, objective, and thorough information about all of our options. The installation crew was terrific \- fast, focused, and did a great job cleaning up after. From the initial service call to the installation follow up, Head?s is the best!
PAGE
Expertise (5)
Service (5)
Solve Problems (5)
Very Professional AND clean up after themselves
February 27, 2019
The 2 men who came and installed our system were very professional. During the installation process the got dust in my living room floor which was no big deal I had no problem cleaning it up but when I got back home they had swept it all up! I would definitely recommend them to all of my friends and family.
Chris
Expertise (5)
Service (5)
Solve Problems (5)
New home build
December 04, 2018
Great experience from builder who selected this team!
Paul
Expertise (5)
Service (5)
Solve Problems (5)
Replace 20 year old hvac system
November 19, 2018
Great bunch of guys. They made the whole process easy and we're happy to answer all my dumb questions. Did a reall good job of cleaning up before leaving. Very satisfied.
Stephen
Expertise (5)
Service (5)
Solve Problems (5)
Home owner
October 03, 2018
A little misunderstanding on install day but worked it out.
Kathi
Expertise (5)
Service (5)
Solve Problems (5)
New install
August 21, 2018
Good install, had to call another dealer to solve issue
Tim
Expertise (3)
Service (3)
Solve Problems (2)
Great AC unit
August 07, 2018
Carrier AC unit installed on our new house. Works great.
Larry
Expertise (5)
Service (5)
Solve Problems (5)
Working for now
July 11, 2018
We have a brand new carrier AC unit for our new construction home we purchased. The fan inside the unit sounds like it?s off and makes a squealing sound, I wish it was looked into before we moved in. Will probably follow up in a warranty claim. Regardless should have been fixed before I moved in.
John
Heads heating and AC
June 28, 2018
None
THOMAS
Expertise (5)
Service (5)
Solve Problems (5)
Pleased with service
June 11, 2018
Quick installation
Jack
Expertise (5)
Service (5)
Solve Problems (5)
5 star
May 30, 2018
Great job.Great Guy.
Dwight
Expertise (5)
Service (5)
Solve Problems (5)
Betty
May 22, 2018
replaced air exchanger. Job was completed quickly. They cleaned up after themselves
Betty
Expertise (5)
Service (5)
Solve Problems (5)
Good unit
April 16, 2018
Does a great job heating and cooling my new house
Claudia
Expertise (5)
Service (5)
Solve Problems (5)
None
March 09, 2018
Because when I called with the problem they came right out and determine what the problem was.
Kenneth
Expertise (5)
Service (5)
Solve Problems (5)
Great unit
March 06, 2018
We have had no problems ! Love it
Cory and Alexandra
Expertise (5)
Service (5)
Solve Problems (5)
Happy Customer
February 19, 2018
Friendly Service. Very quick. Cleaned everything up. Offered suggestions.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Whistling New Unit
February 12, 2018
The inside unit whistles! During our walk through, our contractor said it was fixed, but once we moved in, it started whistling again! We have spoken to several new homeowners and they have had the same problem!
Tricia
Expertise (3)
Service (3)
Solve Problems (3)
Happy, so far.
December 18, 2017
We are happy so far, we bought a house in a neighborhood and the builder chose this product. I do like the thermostat and applicable phone app. I am a little disappointed to learn that the unit uses these enormous filters that are only changed every 6 months. As a family with severe allergies, I am interested to see how this works.
Erin
Expertise (5)
Service (5)
Solve Problems (5)
Service call on Monday, December 4th
December 13, 2017
Just moved into new house. So far, everything is doing great. Had a problem and technician fixed the problem and let us know what he did and got the air filters needed for the unit. Everything is working just fine.
Karen
Expertise (5)
Service (5)
Solve Problems (5)
Delivery and installation of new air conditioning and heating system
October 02, 2017
Mike was absolutely the best! Although he did not actually do the install, he was the person that gained my trust in the company. He also came out after the installation and verified the install was done accurately and the system was operating as it should.
Dan
Expertise (5)
Service (5)
Solve Problems (5)