Welcome to Carrier Commercial Service

Your Trusted Partner for HVAC Performance & Building Solutions

Thank you for choosing Carrier Commercial Service. We are committed to helping you maximize the performance, reliability and lifespan of your HVAC investment through expert service, advanced digital monitoring and innovative building solutions. From preventive maintenance and repairs to intelligent building automation, energy management and predictive insights powered by Carrier Abound™, our team delivers customized solutions designed to improve operational efficiency, enhance occupant comfort and keep your facility running at its best.

On behalf of our 50,000 teammates globally, thank you for partnering with Carrier Commercial Services for your HVAC needs. We understand that you have many options when it comes to service providers, and we are honored that you have placed your trust in us.

With our team of factory-trained technicians and our experienced local and regional experts, we are here to assist whenever and wherever you need us with flexible, customized solutions that suit you and your business needs.

Our goal is to ensure your new purchase not only provides consistent equipment performance, and maintains reliability for years to come, but also exceeds your expectations and offers you the tremendous service you deserve.

Once again, thank you for being a part of the Carrier family. For any questions or further assistance, our 24-hour service line is always available at 1-800-379-6484. We look forward to serving you!

Regards,

David L. Gitlin
Chairman & Chief Executive Officer
Carrier

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Maximum Commitment to You, Your Equipment & Your Facility

Your commercial HVAC equipment is a critical asset worth protecting. We deliver services and programs designed to maintain this protection, ensuring consistent performance and simplifying facility management — delivering more time for uptime.

Beyond HVAC Solutions

Energy efficiency and occupant comfort are our top priorities. Carrier offers a wide range of intelligent, integrated solutions that help your facilities and buildings operate more effectively and provide greater real-time visibility.

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Automated Logic

Get Smarter Buildings the Simple Way

Automated Logic® helps create smarter, more efficient buildings by bringing HVAC, security, energy, fire and other critical systems together into a single, integrated platform. Powered by the WebCTRL® building automation system, it provides real-time visibility, control and reporting from virtually anywhere, helping facility teams optimize performance, simplify operations and make more informed decisions. With expert support and flexible solutions tailored to a variety of industries, Automated Logic enables organizations to improve comfort, efficiency and building performance while streamlining facility management.

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i-Vu Building Automation

Powerful HVAC Control Delivered by Carrier Equipment Experts

Carrier’s integrated HVAC controls solutions combine industry-leading equipment and intelligent controls into a unified system that is easy to install, operate and manage. Pre-engineered programming, built-in system strategies and energy-saving features help streamline commissioning, reduce complexity and optimize performance. Through the intuitive i‑Vu® interface and auto-generated graphics, facility teams gain real-time visibility and control from virtually any device, while single-source delivery of equipment and controls ensures a seamless, efficient experience throughout the building lifecycle.

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Carrier Abound

Run Smarter Buildings with Carrier Abound

Carrier Abound delivers AI powered predictive intelligence and expert services to help businesses run smarter, more efficient, comfortable, and sustainable buildings. The Abound platform solutions and Carrier Customer Command Centers have enabled us to save customers over 7 billion kWh and optimize over 63,000 building across the globe.

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NORESCO

Discover a New Level of Energy and Operational Efficiency

NORESCO helps organizations build a more sustainable and resilient future by modernizing aging infrastructure through decarbonization, electrification and innovative energy solutions. Leveraging distributed energy, energy storage and renewable technologies, NORESCO enhances the efficiency and performance of buildings, campuses, communities and data centers. Its comprehensive approach combines flexible financing options, sustainability consulting, public-private partnerships and energy infrastructure solutions to help organizations reduce operating costs, improve energy reliability and achieve long-term environmental and operational goals.

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Protect Your HVAC Investment

Carrier offers flexible plans to protect your HVAC system investment—ensuring peak performance and longevity— backed by unmatched expertise and the latest technology.

Our comprehensive portfolio of solutions range from predictive maintenance, flexible service agreements, repairs, upgrades, OEM spare parts, and rentals, as well as building and energy management systems. And with our BluEdge service agreements, all powered by digital connectivity through Abound™ HVAC Performance, you get continuous monitoring and actionable insights to ensure your equipment’s peak performance and longevity for years to come.

BluEdge Services

BluEdge Services combines continuous HVAC monitoring, predictive analytics, expert oversight, proactive maintenance, repair support, and energy reporting to help optimize system performance, reduce downtime, extend equipment life, and drive energy and carbon savings.

Abound HVAC Performance

Digital connectivity platform and part of the broader Abound suite of solutions, giving you the benefit of continuous monitoring, data-driven predictive insights and reports to see issues before they arise so you can protect your investment.

Command Center Monitoring

Our Carrier Command Center experts monitor and analyze your data to ensure your HVAC system maintains optimal performance.

Periodic/Predictive Operational Inspection

Our Carrier factory-trained service technicians are available to inspect your equipment and make any necessary adjustments to keep it running smoothly and efficiently.

Planned/Predictive Maintenance

Our technicians perform thorough maintenance in machine shutdown mode ensuring longevity and higher reliability when placed back into service. Cooling and heating start-up services ensure optimal seasonal performance.

Unscheduled Repair

We offer repairs or replacements of moving parts and maintainable components that may have failed unexpectedly to ensure your system is operating in optimal condition.

Energy Reporting by Abound

Accurate reporting of energy consumption, spend, and scope so you can identify underperforming equipment and prioritize specific energy and carbon reduction measures.

We're Here When You Need Us—24/7 Support from Carrier Experts

Whether you need routine service, emergency assistance, or expert guidance, Carrier is ready to help. Our dedicated support team is available around the clock to keep your HVAC systems running smoothly and your operations on track.

Carrier Commercial Service

1-800-379-6484

24/7/365 Customer Service Support

Carrier Rental Systems

1-800-586-8336

24/7/365 Carrier Rental Services