Carrier Container Refrigeration Service and Support
Carrier Transicold delivers world-class container reefer support through a robust global network of over 550 service centers across major and emerging ports. Backed by decades of expertise, our commitment to reliable reefer maintenance and BluEdge service programs ensures your refrigeration systems operate efficiently, helping to sustain the integrity of your cold chain operations.
For Immediate Emergency Technical Services HotLINE
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For ocean-going refrigerated container units and power generator sets within USA and Canada, dial the toll-free number:
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For countries outside the USA and Canada, first dial the regional number for the country found at the following website and then dial 800-668-6283
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In the event you are not able to make the toll-free call, the direct number to call is:
Global Service Network:
Leverage our nationwide support in the U.S. and internationally, with service centers tailored for efficiency and reliability. Access major inventories at 14 international depots, providing consistent availability of critical components.
Service Login
Carrier Transicold channel partners login for service, parts, application and training information
TechLINE® - Solutions and Expertise at Your Fingertips
The TechLINE® newsletter is your resource for the latest advancements in Carrier Transicold support, troubleshooting guides and system updates for your fleet. Stay informed and ready to optimize equipment performance by browsing archival issues or technical guides.
Container Refrigeration Authorized Service Provider Network
We are proud to enhance our customer experience through a 3-tier service network model:
CareMAX™ Program - Excellence in Carrier Refrigerant Management
Our CareMAX™ initiative, a gold standard in refrigerant handling, ensures unparalleled service quality. By adhering to strict protocols covering refrigerant procurement, testing, storage and technician training, we boost sustainability solutions. Look for CareMAX-certified centers to ensure the highest standards in cold chain service.