Infinity® 20 Heat Pump
27VNA0
Ultra-efficient, whisper-quiet comfort with advanced Greenspeed® Intelligence.
Overview
The Infinity 20 Heat Pump with Greenspeed Intelligence sets the standard in home comfort, blending advanced energy efficiency with precise climate control. Delivering up to 20 SEER2 and 9.5 HSPF2, this ENERGY STAR® certified heat pump utilizes a variable-speed compressor to adjust its performance seamlessly, optimizing energy use and maintaining consistent indoor temperatures. Its quiet operation, as low as 54 decibels, ensures your home stays serene while benefiting from premium comfort features, including outstanding humidity control and advanced defrost technology for peak performance in all seasons. With over-the-air updates and remote monitoring capabilities, this heat pump ensures maximum reliability and convenience.
- ENERGY STAR® Certified
Features
Reliable temperature control for year-round comfort, featuring variable-speed technology that adjusts in minor increments to help minimize temperature fluctuations.
Enjoy advanced humidity management with Ideal Humidity System™ Technology. The variable-speed compressor prolongs run times at lower speeds, ensuring outstanding humidity control for a healthier and more comfortable home climate.
Operating as low as 54 decibels, this system incorporates Silencer System II™ components, including a compressor sound blanket to suppress noise and minimize vibrations, creating a tranquil indoor environment.
Experience peace of mind with Carrier's Consumer Choice Warranty. Upon timely registration, on eligible equipment select either a 10-year parts only limited warranty or a 5-year parts, plus a 3-year labor limited warranty.¹
Puron Advance™ refrigerant delivers a 75% decrease in global warming potential while maintaining original Puron's non-ozone depleting properties.
At a glance
Cooling Efficiency
Up to 20 SEER2 / Up to 11.5 EER2Heating Efficiency
Up to 9.5 HSPF2Sound Level
As low as 54 decibelsCompressor Type
Variable-speedRefrigerant
Puron Advance™Size
Available in various sizes to accommodate most homesProtection
WeatherArmor™ Ultra CabinetExperience the ultimate in energy efficiency and home comfort with Greenspeed Intelligence, designed to adapt to your lifestyle.
Works great with
Customer Reviews
4.4 /5
4.4 rating of Reviews (14)
Infinity carrier heat pump
April 25, 2026
Performance, quietness and energy efficiency.
Trane beats Carrier
April 21, 2026
We have had nothing but trouble from this Carrier HVAC. If we could return it, we would. The fan blower is wimpy. It took Joe East Heating and Air twelve service/installation appointments just to get the air-handler to "talk" to the outdoor unit and the finicky thermostat. New wiring had to be run 3 times. It is inefficient. We have a larger Trane system on the main floor that will soon need replacing - with another Trane.
I Like It
April 19, 2026
It works great!
Great Product
April 14, 2026
We are enjoying our new Carrier heat pump.
Fantastic Heat Pump Intelligence
April 4, 2026
Exceeded all expectations
Excellent Producy
March 19, 2026
Very efficient
Documents
Brochure
Carrier Dual Fuel System 101 Educational Brochure
Carrier Heat Pump Comparison Consumer Brochure
Carrier Cold Climate Heat Pump Brochure
Infinity Heat Pumps with Puron Advance Consumer Literature (Models 27VNA3, 27VNA1, 27VNA0)
Owner's Manual
Infinity® Variable Speed Heat Pump Using Puron Advance™ (R-454B) Refrigerant
Infinity® Variable Speed Heat Pump Using Puron Advance™ (R-454B) Refrigerant
Warranty Card
Carrier Limited Warranty for Air Conditioner & Heat Pump Condensing Units with Puron (R-454B) Refrigerant
California residents please see Proposition 65
Legal disclaimer
To the original owner on eligible equipment for eligible residential applications. Warranty period is 5 years if not registered within 90 days. Jurisdictions where warranty benefits cannot be conditioned on registration will automatically receive a 10-year parts limited warranty, which can be changed to the 5-year parts, plus a 3-year labor option on eligible equipment within the first 90 days after installation. The 5-year parts, plus 3-year labor warranty option is available only if the installing dealer/contractor has elected to participate in the Consumer Choice warranty program and has accepted the Consumer Choice dealer terms and conditions.