Home Comfort AllianceHVAC Services in Redmond
Home Comfort Alliance specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Redmond and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with NATE-certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
Past President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. We have received the award within the past three years. It recognizes us as a Carrier Factory Authorized Dealer who exemplifies leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guaranteed.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Energy Experts
As Carrier Energy Experts™, our employees receive extensive training and use state-of-the-art home-performance technology to provide a Carrier 360° evaluation of your home. We can help your home feel more comfortable, lower your energy bills, and even improve your air quality.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
HVAC Repair and Installation Services
Air Conditioner Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
About Home Comfort Alliance
Trusted HVAC Professional in Redmond
Leave a ReviewCarrier.com Reviews
4.8 out of 5(88 reviews)
Courteous, Responsive, Professional
Sales rep, staff, and technicians were generally courteous and responsive to my questions (which were numerous!) My experience was overall very positive and so far I am very happy with the installation.
John
-
April 29, 2024
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
New Furnance installation
Home Comfort Alliance did an excellent job installing the furnance.
ROGER
-
March 08, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
NEW FURNACE / T-STAT
So far our only negative comment is that the included HONEYWELL (RESIDEO) thermostat (model TH6) has proven to be much less customer friendly than the HONEYWELL thermostat we previously had. Perhaps this will resolve itself, however in now researching customer reviews many have referenced the same issues ... so??? I suggest CARRIER investigate these issues and consider alternatives. I wish I had asked the installer to allow us to retain the old T\-stat ... I would have reinstalled it by now.
FRED
-
February 27, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service
From the sales process through installation, it was a great experience. They clearly presented options, came up with the highest quality furnace at the best price, and overcame some challenges during the installation. One day after installation, we are noticing that our house is nice and warm, without much of the blowing and fan noise of our previous furnace.
ROB
-
February 07, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great customer service
New install. The technicians were professional \& courteous. They cleaned up afterward \& answered all my questions.
TAN
-
January 19, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Home Comfort Techs do outstanding work
Home Comfort Alliance has been my go\-to HVAC outfit for over 30 years. I have always received excellent service in all phases of Home Comforts work. I highly recommend Home Comfort Alliance!!
BOB
-
January 18, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service and value
All the technicians that came to my house were respectful, professional and knowledgeable. Have been using this company for years and they always do a great job.
MARIA
-
November 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Home Comfort review
All easy and went well. Good customer service.
KATHLEEN
-
November 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast and professional service
Our heat pump went out. Home Comfort squeezed in an appointment for consultation on the same day. The whole process followed and the new system was purchased, installed, and up and running on the fifth day. I like it that Home Comfort is a bigger company in our area and does a lot of similar jobs. They have all the trades people on staff, such as electrician. They take care of tasks such as getting rebate from the utility company, permitting, and scheduling inspections. Communication from the company is prompt and plenty. Staff are all polite and responsive.
ELENAOUR
-
November 10, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Did fast and great install & service
on time and finished in one day
JAN
-
September 10, 2023
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
4
Good Turnaround Time
The process went smoothly, and the new furnace was installed quicker than expected. That was a nice surprise. There was a bit of a communication issue with part of the install, but it wasn't major and was rectified quickly.
DONNA
-
September 05, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Incredible Experience
Solved all my issues! Superb sales \& service teams! A+++
TERRY
-
August 31, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The sales department and the installers were professional and knowledgeable
They honored our specific requests for the timing of the installation.
JOEL
-
August 28, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
Great service
ROBERT
-
August 25, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The MM Comfort Systems folks are fabulous!
I have been a very satisfied customer of MM Comfort Systems for a long time. From regular maintenance, to the installation of a new cooling system, and now the installation of a new furnace they are TOP NOTCH!
BOB
-
August 05, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
VERY PLEASED !
Timely great installation! Hand one minor issue that was addressed promptly the next morning by technical service rep. All very kind, considerate and polite installers \& service tech. Left our place cleaner then when they arrived.
BILL
-
August 03, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Heat Pump System Install
The team came through with install and startup.
ALEX
-
June 25, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Happy with new furnace + AC
Thank you for replacing my furnace and adding AC. We were happy with the experience, and love the comfortable home climate =)
JENNIFER
-
May 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and fast installation
The installation crew, Jason and Joey were fast, communicated well and did a great job. No complaints.
RYAN
-
April 08, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Happy Camper
Very Satisfied with staff and equipment
JOHN
-
April 03, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent experience!
It was a pleasure to have Manny and John as my installers. They were thorough and did a great job cleaning up. I was impressed in the respectful manner in which they treated each other and us. They made sure everything was working correctly before they left!!
COKEN
-
February 16, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace replacement while adding AC
The installation team from MM Comfort Systems came up with creative and elegant solutions to many problems with our difficult installation environment. The installation team were all friendly, conscientious and knowledgeable. We're quite happy with their work.
TIM
-
November 10, 2022
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
MM Comfort, great installer
Ruslin and Dallas did a great job in stalling my new Carrier furnace. Highly recommended. Mike Miller
MICHAEL
-
October 13, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent work and service
The crew showed up on time and did a great job of installing and communication what they were doing at each step of the process.
JOHN
-
August 15, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service and very personable, knowledgeable personnel.
Excellent service! Very knowledgeable and personable personnel!
CAROLE
-
August 07, 2022
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Easy to do business with
They were in and out in a timely manner. Communication was good. I recommend them.
STEVE
-
July 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Make Long-Term Beneficial Results - Possible !
Effectively Solved
DALE
-
May 10, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Install good - Sales and management follow up lacking
My issue was with the sales contract, breached install date, lack of communication. Even after numerous calls and emails, sales and/or management slow to respond and never did resolve issue. Installers on the job did well.
CYNTHIA
-
April 30, 2022
Verified Purchase
Expertise:
4
Service:
2
Solve Problems:
3
Excellent Experience
Drew, Josh and Thomas were efficient and worked steadily to install, Drew provided updates and information in the process. The team arrived before 8am and were finished around 5. Highly recommend this team . Excellent team of Drew, Josh and Thomas. Efficient and worked steadily to get the job done, , Drew gave me information about the system and updates during install. It was a pleasure to meet them and have them here, the best experience I have ever had with a company and delivery of a product. Highly recommend.
CAROL
-
April 13, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
awesome
Painless experience getting our furnace replaced.
SRIDHAR
-
April 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace and heat pump installation
Very pleased with the entire job. Installers were professional and courteous.
Roland
-
March 26, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New AC
The two service techs who installed my AC unit were professional and efficient. Great job!
Caroline
-
March 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
NEW AC INSTALLED
Just installed for a few days but in general I was very happy with the workers and their helpful assistance with my questions and special requests.
DEANNA
-
March 09, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and tidy
Randy and Clinton from MM Comfort Systems were neat and tidy, explained what they were doing, how everything worked and even changed our air filter in our furnace. MM Comfort leaves you feeling in good hands and were my first choice for air conditioning after having them service our hot water heater and handle a plumbing issue.
DANA
-
February 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Mostly Satisfied
Our heat pump/furnace died the 3rd week in December. Called MM Comfort Systems because their # was on thermostat (recently bought the house). Salesman came 12/22/2021 and said he'd try to get us heat ASAP because we had none and I have arthritis and other medical conditions that are exacerbated by the cold. Then Christmas came and we discovered that he was on vacation for 10 days and hadn't left any paperwork for the company to follow up on. We contacted the supervisor \& staff who managed to find paperwork. Then 20 degree temps hit and we were really cold in the house. Very cold. Stopped trying to connect with salesman (or Comfort Counselor as they're called) and dealt solely with manager. Then came the usual 'can't get equipment because of COVID'. On Friday January 21st 2 men spent 10 hours installing the unit only to discover that the Comfort Counselor had neglected to include that the unit would need a specific wiring harness to function. MM came back out the following Monday to install that. When the tech tried to boot up the system, he discovered that the heat pump compressor wouldn't work. We are now using the emergency heat function on the unit and finally have heat in the house. They say we should have the compressor part and installation in another week or so. We can't fault MM Comfort Systems for the lack of or quality of the equipment being turned out today. We really liked the Comfort Counselor that initially came to the house but felt a bit neglected by him once he made the sale and left the house back in December. Hence only 4 stars instead of 5 in this rating. MM Comfort Systems has, to their ability, been responsive, professional, and helpful in trying to overcome the problems with equipment procurement and function.
PATRICIA
-
February 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MM Comfort Systems
Great installation of a new furnace and AC unit!
PETER
-
January 24, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Spoor review of MM Comfort
Excellent and professional service. Highly recommend this company.
PAUL
-
December 08, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional
A very professional and customer friendly experience.
JAMESandMARGARET
-
November 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installed Furnace and Air Conditioner
The installation was handled with professionalism.
DON
-
September 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation only
On site installation was fine but installers were not aware that the vent cleaning was to follow a couple of days later which would require cutting holes in the installed equipment. Seemed to me the coordination should have been better. Bryant ac was substituted for carrier unit. Bryant is to be replaced when the contracted carrier unit is available.
ROGER
-
July 20, 2021
Verified Purchase
Expertise:
4
Furnace, A/C, and Hot Water all in one go!
My installers Sam \& Russ did an amazing job getting A/C installed on the hottest day ever. They returned the next day and completed the rest of the work in less than a day. The install looks amazing. Very happy with the results.
LARRY
-
July 10, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very pleased!
Skilled, professional and on time.
PATTY
-
July 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installers went above and beyond
We had a complicated install. MM Comfort Systems went above and beyond to ensure our new furnace was installed and functioning properly on the day they promised.
Jeff
-
June 21, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MM Comfort was great
Installers were great. Quick and clean and very informative after completion of the install.
TREVOR
-
June 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very pleased
I am very pleased with the installation. The technicians were very friendly, professional and they offered us some good filters as a bonus, really appreciate all the help and hard work.
XIAODONG
-
May 13, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
Everyone was so friendly, efficient, and easy to work with! Each individual went the extra mile. The whole process was easy from start to finish and we got all of our questions answered thoroughly with updates on statuses throughout the process.
ALANA
-
May 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MMCS
The MM comfort system staff is professional and friendly. The work is done well on time.
Lei
-
May 11, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience and Competitive Pricing
thanks!
Cody
-
April 08, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Excellent. Installers Lamont and Drew exceeded expectations.
Lamont and Drew, who did the installation, are skilled, professional, efficient, friendly, and excellent communicators with each other and with me. When they began they explained what to expect. After they finished they walked me through everything, anticipated issues I hadn't thought of, and addressed them.
patricia
-
April 01, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Job MM Comfort Systems!
The MM Comfort Systems team was great from beginning to end. They were professional and gave me several furnace choices to fit my budget and needs. The installation process was efficient, clean, and professional. I would highly recommend MM when shopping around for a new air system.
GARY
-
March 18, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Would highly recommend.
The install went great. Installers(Sam \& Tony) did good work, were pleasant and knowledgeable. Highly recommend.
Paul
-
February 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Honest, knowledgeable, workmanship
Good company.
BRIAN
-
January 14, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quality product and quality workmanship!
Excellent qualified workers, did a professional job that we can have confidence in.
BUZZ
-
January 13, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Everything is awesome!!!
Super friendly, efficient, quick, and awesome to replace my furnace without any issues. Thanks!
Vijay
-
December 30, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great work.
All personnel from office to sales to installers were great and very helpful and patient.
Jill
-
December 30, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome installers Mihal and Ina Hirsh were so awesome, word cannot describe. I’m an engineer who has a lot fo tools and do a lot of complex DIY. They answered all my question did a panel for the dampener controllers like I would wire an OCD driven network closet. The in house awesome electricians drilled holes where I asked. They all arrived on time or earlier. The sales person was so so. He was helpful but cratchey. I asked for the top vn4 Heat pump and was told it wasn’t sold here. I was looking for the furnace to fit the 17th opening I had vs a 14”. I was told only a 14 was available. I called carrier.com directly and they told me their distributor airefco had them. Which they did give me. I bought all the top carrier infinity products including the air cleaner. I later found out it was included when you buy the top heat pump carrier sells the vn4. The sales person said he didn’t know where to start. I called carrier corporate and they said to escalate as that model comes with it so expect a refund. I paid over 22k for this epic install. I would recommend MM comfort systems any day. The sales person who was ok, their crews are one of the best I have even had as contractors at my house.
Awesome installers Mihal and Ina Hirsh were so awesome, word cannot describe. I'm an engineer who has a lot fo tools and do a lot of complex DIY. They answered all my question did a panel for the dampener controllers like I would wire an OCD driven network closet. The in house awesome electricians drilled holes where I asked. They all arrived on time or earlier. The sales person was so so. He was helpful but cratchey. I asked for the top vn4 Heat pump and was told it wasn't sold here. I was looking for the furnace to fit the 17th opening I had vs a 14". I was told only a 14 was available. I called carrier.com directly and they told me their distributor airefco had them. Which they did give me. I bought all the top carrier infinity products including the air cleaner. I later found out it was included when you buy the top heat pump carrier sells the vn4. The sales person said he didn't know where to start. I called carrier corporate and they said to escalate as that model comes with it so expect a refund. I paid over 22k for this epic install. I would recommend MM comfort systems any day. The sales person who was ok, their crews are one of the best I have even had as contractors at my house.
Wally
-
December 20, 2020
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Homeowner
Excellent installation of furnace. Excellent communication from office and technicians. They even filed the rebate paperwork to our gas and electric company, and registered the furnace for us after installation.
TONI
-
November 10, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service!
Timely, polite, knowledgeable.
BRIAN
-
November 10, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Home Owner
The crew that did the install was fantastic they observed all Covid\-19 protocols. It was a pleasure doing business with them. If I was to rate them they would get an A+
Donna
-
October 27, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace
.
Kirk
-
October 23, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional Install
The installers and the office staff did an excellent job in coordinating and executing the installation.
Joydeep
-
October 12, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great job
Have been using MM Comfort for annual check for many years.
Robert
-
October 06, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Equipment, poor installation.
The initial installation was poorly done with the heat pump not fully charged with refrigerant. It took a separate tech, some 4 days later, to diagnose and resolve the issue. Customer Service through this whole event was also unsatisfactory...seems like sales is a priority, customer service...not so much.
Chun
-
August 11, 2020
Verified Purchase
Expertise:
2
Service:
3
Solve Problems:
3
New heat pump
Joe and Russ just replaced my 21 year furnace with a new heat pump. It works great and the install went without a hitch. The install team practiced social distancing and we are very happy with the new unit.
Michael
-
June 18, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Dependable Excellent Service
Here in the middle of stay safe/stay home, our furnace began making sounds like a distant fog horn. MM sent their tech Jeff out right away to check it out. Jeff was courteous, kind, and polite even though he had to give us the bad news that our furnace had reached the end of its life (18 years!). MM was able to schedule the install of a new furnace right away. We were very grateful for this since it is not really warm yet! I was impressed with a phone call and email from Shirley the day before confirming everything (who would be installing and when to expect them) and providing me with the permit. Mikey and Chris were right on time. When they discovered a problem with the new unit, they immediately went back to the warehouse to get another. I appreciated that they let me know what was happening, that they took care of everything and resolved the issued the same day, and that my family is cozy and warm again. Mikey made sure I had everything I needed to register our new Carrier unit online for the warranty. Shirley was also very helpful walking me through what I needed to do to get an inspection scheduled (things are just a little wonky right now during this pandemic). I would recommend MM Comfort Systems to anyone.
Suzanne
-
May 02, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Exceeded my expectations
The installer arrived as promised, ensured the area was clean after the furnace was installed, and clearly explained how to use the new smart thermostat.
John
-
November 23, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Pretty Good
did not install electricity connections on same day as installation
John
-
August 19, 2019
Verified Purchase
Expertise:
5
Service:
3
Solve Problems:
5
Great Job
We were very impressed with the courtesy and the professionalism of the installers. They are true credit to their company! We would highly recommend M\&M Comfort Systems to anyone!
BOB
-
June 25, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MM Comfort
No complaints!
michele
-
June 07, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent work
From the quoting process through the installation, MM Comfort Systems were helpful, and professional. They answered every question we had, and made changes to the quotes per our requests. They also explained each of the steps for installation, asked permission before making any changes, and kept the work areas tidy, and cleaned up at the end of each day.
Melanie
-
May 01, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Efficient and professional
Removed old furnace and replaced with new in a very challenging location and hook up. All done smoothly, efficiently, and very professionally. Up and running, the heat is very appreciated n the winter!
Craig
-
February 28, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MM Comfort Systems the Best!
New furnaces working well. MM Comfort Systems is thee best in our book. We would not use anyone else. Very responsive, even on the weekend.
Barry
-
February 26, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Job
The installers were very helpful, explain in details for all me questions
TED
-
November 12, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly recommend MM Comfort
The sales person Brian Connolly was extremely helpful and patient as I learned about HVAC options and compared 6 vendors' proposals. He really was the only one who took time to explain options in detail and he understood what was appropriate and not for our house.
Judith
-
October 04, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC purchase and installation
My installation crew was very pleasant and knowledgeable. The installation went, to my mind very professionally and with attention to detail.
Patrick
-
August 24, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace & AC replacement
Everything went smoothly, installers seemed competent and dedicated. I stayed out of their way, which probably helped.
Ed
-
June 26, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New thermastat and control panel
Michael was wonderful about problem solving and getting the job done. Thank you.
Valerie
-
April 16, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Everything was Great
Our 26 year old furnace was kaput. M \& M, although not the lowest price, was close enough to the lowest price and a much better rated company with better Brands of equipment. Installation was begun exactly on time and completed exactly on time. Clean and efficient. No problems whatsoever.
Arthur
-
March 21, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace installation
Professional, knowledgeable, customer friendly service. The crew was on time, explained what they would very clearly, did their job on time with high quality, and cleaned up the place before leaving. The business development person (Brian) had visited earlier to assess my requirements and recommend the Carrier system, was also very knowledgeable and courteous.
Vikas
-
February 02, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace may be OK - installation was terrible
The only positive experience was the initial sales consultation. After 3 separate repair visits in the first two weeks the new furnace appears to working fine. Fingers crossed The installing dealer, referred via Home Depot, was terrible. Including installing the furnace incorrectly. I was told many things that were not true and magically received a duct leakage test report when no test was done.
John
-
November 13, 2017
Verified Purchase
Expertise:
2
Service:
1
Solve Problems:
1
Carrier Furnace and AC installation
MM Comfort Systems was very prompt and professional in providing a quote for a furnace and AC installation. The installation was expertly done and the crew completed the job in less than one day. All my preferences for equipment location, venting and wire routing were used in the installation. The crew was very considerate and cooperative. Cleaned up everything before leaving. I am very pleased with the result and would recommend MM Comfort systems
Ronald
-
August 13, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace replacement
Great communication. Flawless experience
Martin
-
January 09, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement of old heat pump with a new one
MM Comfort Systems diagnosed to problem with our old heat pump. We decided to replace with a new one. They gave us an estimate \& then installed it. Everything went fine. The work passed inspections. What more could I ask?
Robert
-
January 09, 2017
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
new furnace installation
Very good service from initial contact through installation
Edward
-
October 11, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
review
good
Alan L
-
September 15, 2016
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Carrie A/C Installed in Bothell
Dealer staff from the Sales Associate to the installation coordinator, electrician and installer were all very courteous and easy to work with. The Sales Associate was easy to contact and work with. Installation Coordinator was courteous and flexible in rescheduling the A/C installation due to a delay in my home closing. Installers and electricians were friendly, courteous and respectful. Would have received 5 stars if the installer had asked me if I wanted the thermostat they were replacing and not assuming I did not need it (I needed the thermostat) and taking it along with them. I had to call and ask the installation coordinator to have the thermostat returned to me which I am still waiting on. Overall a 5 star experience except for the incident mentioned above.
Omar
-
September 08, 2016
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Z002399950428C
Installed new replacing old system
Vincent
-
August 13, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
new a/c unit
They came on time for the job. Everyone are very polite and friendly, also answers any question you want to know.
Natsiri
-
July 23, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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