Professional, Knowledgeable and Personable
When it was determined I needed a new gas furnace heater, Marty, the sales rep, contacted me within a day to arrange an appointment. After discussing with me my expectations, he determined what I needed and emailed a proposed contract within another day. Once I signed the contract, arrangements were made to replace my heater within the week. The installers were prompt, professional, and friendly. I needed some new duct work extensions which their shop custom\-made and the installers finished the job by mid\-afternoon. They answered my questions without making me feel stupid, they explained everything I needed to know, and they respected my home and me.