Herchenbach MechanicalHVAC Services in Gurnee
Herchenbach Mechanical specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Gurnee and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with NATE-certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guaranteed.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.
Consumer Choice
We participate in Carrier’s Consumer Choice Warranty program and are authorized to offer a choice of factory warranty options on eligible Carrier-branded equipment.
HVAC Repair and Installation Services
Air Conditioner Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
About Herchenbach Mechanical
Trusted HVAC Professional in Gurnee
Leave a ReviewCarrier.com Reviews
4.99 out of 5(112 reviews)
Completely satisfied with Herchenbach Carrier furnace & A/C installation
After one year, the new furnace and A/C works trouble-free with good heat in winter and cooling in summer. Gas and electric utility bills are noticeably lower.
Chuck
-
May 16, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Another excellent service experience
We trust Herchenbach! Beside the expertise and knowledge, we appreciate the excellent communication before they get here to let us know who’s coming, during the visit, and the summary in person and on paper after the visit, which lets us know exactly what was done, what might be recommended, and what we can expect in the future.
JIM
-
May 07, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
New HVAC
Great service!
GERALD
-
May 06, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Excellent service
Great service
MARK
-
April 13, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Outstanding dealer
Great people at Herchenbach
Don
-
April 10, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Professional
We have been very impressed with this dealer.
John
-
March 22, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Outstanding Service and Customer Service
Everyone at Herchenbach Mechancial does an amazing job!
Terry
-
October 30, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent as always
Herchenbach did a great job!!
Alize
-
September 18, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
Very experienced and knowledgeable service personnel
Gary
-
April 17, 2024
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
3
New system
Great work
Bert
-
April 11, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hvac replacement
Excellent service. Scheduling was no problem. Technicians were informative, professional and thorough. Left the house spotless.
Rita
-
April 03, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Best In Class
These guys do it right. From consultation to execution of my project they were professional, helped solve our issues and did great work. Best in class communication and top quality workmanship. Highly recommend them.
Warren
-
March 01, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Easy squeezy
Good job guys!
Gary
-
February 08, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New system
Very knowledgeable. Politeness. Clean. Great company and people.
David
-
February 05, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hershenbach
Service is excellent
Doris
-
December 07, 2023
Verified Purchase
Expertise:
1
Service:
4
Solve Problems:
4
Excellent
Very professional Worked efficiently and did a great job
Joan
-
October 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Exceptional Install Team
The Herchenbach team is exceptional from top to bottom. The new install team were courteous, hard working and very quiet. They answered any questions we had and were thorough in their clean up. Could not have had a better experience.
John
-
September 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Dependable and excellent service and workmanship worth recommending to everyone
Herchenbach Mechanical provided easy to understand options and delivered my furnace on time with no problems. The installers were polite and did not leave a mess at the end of the job. Herchenbach Mechanical is a solid local business that has earned a good spot in Gurnee.
Ray
-
September 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace install review
Herchenbach installed our new furnace, hardwired our new thermostat, and tuned up our A/C unit. We received a few quotes from competitors, but these guys had the best value and quality with Carrier products. Curtis was extremely helpful in walking me through exactly what we needed within our budget. He was very accommodating in ensuring we received our warranty rebate for our 20 year old furnace. The installers were very professional. They performed a very clean and organized installation with all the wires and plumbing. Definitely recommend!
DUSTIN
-
July 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Amazing Experience & Very Professional!
From start to finish the Herchenbach Mechanical team took excellent care of us. The technicians were professional and c"did very nice work.
Aaron
-
June 17, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Extremely happy customer!
I am so pleased with Herchenbach Mechanical. Reliability, integrity, great customer service are all attributes of this fine company. I am happy to confidently continue as a customer and happily recommend them to all my local friends and acquaintances.
Dee
-
May 15, 2023
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Replacement AC
They did a great job with the install.
Roger
-
May 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent - highly recommend
Excellent customer service. Installers made a great team \- we had a tricky situation and they took care of everything and were tidy as wel. Front office was friendly and super responsive.
Kate
-
April 24, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Curtis Herchenbach is a comfort life saver
They replaced my entire HVAC system expediently. From the time I contacted them to installation and having heat back in my house all within 24 hours. They even juggled other non emergency appointment so I can be taken care of right away. Very impressive customer service.They are my service maintenance provider for two seasons and they treated me well when I needed them the most.
SUSANNE
-
March 23, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
5806 Constitution Ave., Gurnee, IL
Very professional staff!
Harry
-
October 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic Job - Local Family owned business that exceeded our expectations.
New Furnace, Heat Pump and minor additional ductwork was our project.. Curtis and the whole team are great and we are happy to have found them. They are our new HVAC service provider.
Vlad
-
September 26, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Install new furnace and AC
Good experience
Larry
-
August 22, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
CARRIER INSTALL
EXCELLENT SERVICE \- INSTALLER WAS VERY METHODICAL AND EXPERT IN DOING THE INSTALL
Sue
-
July 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
The guys did an awesome job
Rick
-
June 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
PROFESSIONAL AND KNOWLEDGEABLE
WOULD RECOMMEND
Iris
-
June 21, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied With Service
Nick and his partner did a great job installing the furnace and AC. They were friendly and made sure my questions were answered.
Sofia
-
June 19, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
My personal experience with Herchenbach Mechanical
I highly recommend Herchenbach Mechanical for all your HVAC needs. From the moment I called, and spoke with the receptionist I was treated respectfully and they wanted to solve my problem asap. The tech that came out was respectful and professional. He installed a new thermostat and showed me how to operate it on my own. I am definitely a satisfied customer.
ANNA
-
May 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Furnace Install
Adam was a seasoned salesman as well an efficient installer.
Candice
-
May 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Heating and Colling System
The team did a great job installing my new system. They gave me a review of the system before they left.
JIM
-
May 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great dealer
From top to bottom, great organization. The quote, install and all customer service along the way was flawless
BRIAN
-
April 12, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic
They were very through explained exactly what they did installing the furnace and ac and made sure if i had any additional questions before they left. Very professional.
Jane
-
March 30, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great company
Great company. They were very informative in explaining the type of furnace I needed. Installation was great. Employees are very professional and again explained things throughout process.
Allyson
-
March 12, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
GREAT PERFORMANCE
Fully supported by office and technical service. That's been our experience with Herchenbach.
William
-
February 05, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great work
Went above and beyond in the work they performed. They were awesome
JANICE
-
December 10, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
When You're Too Hot or Cold, Herchenbach Mechanical Is Just Right To Fix It
Pleasant, communicative, expert service at a reasonable price.
HELENA
-
November 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace and AC replacement
Excellent all\-around experience from sales to installation. Highly Recommend!
JOHN
-
October 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Job well done, good explanations to questions, left everything nice and neat.
MONIQUE
-
September 21, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Went out of their way to rescue us from a heat wave
As luck would have it, our air conditioner died right before the start of a 90 degree/high humidity heat wave. We had a newborn at home and needed quick service more than anything else. Herschenbach mechanical came out same day to diagnose that our compressor had died and the old unit needed to be replaced. Our technician discussed all the system options with us and sent us a quote by that evening. I called next day to ask about installation lead time and they mentioned that while they were scheduled out a week (it was really hot after all...) they were able to rearrange their schedules and install the system the next day. True to their word, the new system was installed quickly at a reasonable price and works so much better than our old system. Don't think I could have handled another day in the heat and Herschenbach made it happen.
AARON
-
September 04, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Consistently excellent
Prompt, respectful and knowledgeable
MIKE
-
August 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Cartier Dealer
Curtis and his team were awesome. Very pleased with my new AC unit.
TINA
-
August 04, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The absolute best in HVAC!
Great family owned company. Been doing business with Herchenbach Mechanical for 30 years. Wouldn't ever go anywhere else.
TIM
-
July 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Courteous and professional
Highly recommended. fast, responsive and dependable
BRUCE
-
May 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great on all fronts!
Very positive experience. Kind, professional, and thorough. Explained everything to me and was able to work with my available budget. A+
Kyle
-
May 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional From Beginning to End
Herchenbach's people from their office staff thru their installers were informative, thorough, and always congenial. A pleasure to do business with.
William
-
April 15, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
professionals that are experts at their job. excellent service
Installed a new furnace and AC in four hours
WAYNE
-
April 08, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Flawless
I wasn't happy when my "antique" furnace "crapped out" in sub zero temperatures about a week ago, but in under 7 days, we went from making the initial call to Herchenbach, to getting our new Carrier Furnace installed yesterday. It was an unbelievably simple process from start to finish. I got 3 quotes sent over via e\-mail the first morning, they were all explained to me thoroughly by Curtis, as HVAC is definitely not my thing, and I chose one of the options that same day, applied for the financing on their website immediately following, was approved 10 minutes later, and they were out here 4 business days later doing the work. Hilllary in the office was fantastic, she remained patient with me, considering all of my questions, as I was nervous about spending the money suddenly, but they could not have been better as a team. The 2 installers were great as well. With the snow melting, I was worried about mud, but they laid down tarps from the entrance all the way downstairs to the furnace room. It was a total non\-issue. They got the job done, extremely professional, answered any questions I had with knowledgeable answers, and including demolition, complete install and testing, in 6 hours. It was unbelievable. The Carrier system is so quiet compared to the unit they replaced, and the smart thermostat is so cool as well. Anyway, I would highly recommend Herchenbach and Carrier to anyone looking for a new Furnace and/or A/C system. They will be back out in April doing my A/C system. Looking forward to it! Keep up the good work.
TOM
-
February 24, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace
Technicians were professional and worked diligently to get the new furnace installed quickly and correctly. Answered all questions and explained the process well.
JOHN
-
February 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic Service
fantastic service
BILL
-
February 21, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
No Problems
Excellent service and price.
SCOTT
-
January 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic
Great to work with. Have used them for over 25 years.
DAVE
-
January 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outsatanding Family-run Organization!
Herchenbach Mechanical has been succesfully caring for all my Heating, Cooling and Humidifcation needs for over 20 years and across 2 generations of Herchenbachs. I always recommend them extremely highly!
DOUG
-
January 21, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service!
All around great experience with the install of both the furnace and air conditioner. Thanks!
CHRISTOPHER
-
December 11, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
First Class All the Way!
Herchenbach Mechanical made the process of replacing my old furnace and AC system painless. They went above and beyond to make sure I had heat as soon as possible during a cold November..........
DEREK
-
November 30, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Furnace and AC
Awesome job replacing very old furnace and AC unit with new equipment. Very neat work, very knowledgeable, and explained everything in great detail! Highly recommend!
BECKY
-
November 23, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service!
Great, friendly service and very honest. I had a new furnace installed. All Covid safety precautions were followed. They arrived on\-time and worked efficiently. Initially the quote included rework on A/C coil, but the guys were able to find a solution without having to cut the coil, and saved me a big chunk of money. I have used them for allof my furance and AC maintence and will continue to do so. Highly recommend.
MEGAN
-
November 18, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HERCHENBACH is a 10 in my book.
I have used Herchenbach for a number of years and they have always provided the best service. The replacement of my old Carrier H\&A with the new Carrier H\&A could have not gone any smoother. They did an excellent job. I am very pleased with everything!
ERIC
-
November 11, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good service, easy to work with
This company did a great job helping me with options for purchase and then did a nice job on installation.
Curtis
-
November 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace Install
Excellent service from beginning to end. Technicians were professional and walked me through the installation process answering any questions.
SCOTT
-
October 15, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excelllent
Herchenbach Mechanical is and excellent company for HVAC needs. They were extremely professional and answered all of my questions. The installers came at the allotted time and completed the installation in a timely manner. I would absolutely recommend this company.
Nanci
-
October 04, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Morris Residence
Very prompt, professional and courteous.
ROSEMARY
-
July 28, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful friendly service and staff
The service guys were wonderful, friendly and curtious! They did a great job.
BILL
-
July 23, 2020
Verified Purchase
Profressional
Happy to have a working product
Melissa
-
July 20, 2020
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
Happy
This company knows how to serve their customers properly. I would recommend them for any HVAC project.
DALE
-
July 01, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
excellent service
I have used herchenbach for over 20 years and in 3 different houses. They are great for both service and installation of new units.
Kathy
-
June 12, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Pleased
We have used Herchenbach Mechanical for replacement of both our AC and furnace. Excellent job in analyzing our equipment needs and offering several options. Recent Installation uncovered issues with previous competitor's installation that Herchenbach team corrected for improved and safer equipment functionality.
THOMAS
-
June 08, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Installation
Excellent customer service from beginning to end of my project. I highly recommend Herchenbach Mechanical if you are looking for quality and experience.
DEBORAH
-
April 28, 2020
Verified Purchase
great service
great and quick service
SAL
-
January 22, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and skilled in the techniques and technology installed.
Installation conducted in a professional manner. Answered all questions and cleaned up the areas inside and outside after the installation.
TERRY
-
September 19, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Herchenbach Mechanical is great!
Herchenbach Mechanical was recommended to us from a friend because of their honesty, integrity and fair pricing. I recommend them to my friends now, too. I truly appreciate how they try to help service first and give us options, not just automatically replace. But we did need to replace our air conditioner this year and we didn't even consider going with anyone else.
DAN
-
August 22, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Customer Service and Technical Expertise
Fantastic installers. Hard working, efficient, friendly and took time to explain all features of the system
JOHN
-
August 09, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
Two gentlemen came to install the AC today and they were friendly, polite, and professional.
LEAH
-
August 08, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good service and top quality product
Good service and support from HERCHENBACH MECHANICAL, same as past experiences
KEITH
-
July 27, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Carrier Infinity Furnace & A/C
Very pleased with the installation. Installation went well and the crew were great. They did a clean and professional job. The old York system this replaced lasted over 23 years with minimal service required. Hopefully the Carrier Infinity equipment will serve us as well.
PETER
-
July 09, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Trustworthy..attentive to service installation of furnace and air conditioner
Great service, cleanliness, informative
CAROL
-
May 24, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC May 21
Thorough and competitive quote and excellent installation.
DENNIS
-
May 22, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding service!
From the quote to the installation, everything in the process was smooth and easy. Everyone I spoke to was super friendly, and even the village inspector that came after installation said, Oh, Herchenbach, I'm sure this is all great!
PATTY
-
April 26, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Professional
My furnace died during the cold spell in January . I called, they came immediately and within a day had a new furnace installed . On time, polite, professional. Then this spring they came out again and installed the air conditioner. Another great job. Plus, I had issues submitting an appliance rebate. The office was very helpful and patient with me. I will refer them to everyone!
ELIZABETH
-
April 25, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Exceptional service!
I?ve had Herchenbach take care of my HVAC needs for over 30 years, and I?ve never once considered looking elsewhere. They have always been there when I?ve needed them, quickly I might add, have always gotten me up and running, and I?ve always been pleased with products they recommend when replacement is the best option. Experienced technicians, honest evaluations, and excellent customer service. I highly recommend them.
KENT
-
February 15, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Herchenbach Mechanical
Great service!!
MIKE
-
December 13, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
No problems!
Speedy installation
CHARLOTTE
-
December 13, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome job!
Super professional, super clean. very very happy with the new furnace and to be warm again!
GALINA
-
November 29, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Herchanbach mechanical
Everything was perfect!
ALAN
-
November 07, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good System, Prompt Timing - All Good
We had a 28 year old furnace. First they tried to repair it, but that really didn't work. Then the owner came out and quoted us on three different units; we picked one and it was installed the next day. We are both very happy.
PAUL
-
October 26, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation
Satisfied so far
JOHN
-
October 05, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
They offered q great product, competitive prices and great customer service.
JIM
-
September 28, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation of new furnace
The dealer installed the unit promptly and neatly. The installers cleaned up the area afterward. And they walked me through using the new thermostat. Overall, it was a good experience.
YURI
-
September 13, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
They were wonderful
Everything was terrific \- I couldn't have asked for a better experience.
CARRIE
-
August 02, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent product and service!
Curtis and his team did an excellent job from quote to installation. They gave us lots of options to choose from and helped us pick the best system for our needs. We highly recommend Herchenbach Mechanical!
HUGH
-
July 27, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement A/C and Furnace
Very pleased with installation. Well done.
NEIL
-
July 27, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service!
We got our estimate and got our new system a week later! Three technicians came and installed our new system, so it took only one day.
AARON
-
July 24, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace and AC
Fast and very friendly service. Already recommended them to my neighbor
PEGGY
-
July 05, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC Installation
Excellent
JON
-
May 14, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Super professional
Super professional heating and air company. Replaced my A/C unit. The technician's were very friendly and professional and explained everything clearly. The pricing was very reasonable.
DENNIS
-
May 11, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service by Herchenbach!
Herchenbach replaced our furnace yesterday, we had called the day before because our old furnace wouldn't turn on, Curtis came out within about an hour and discussed the issue with our furnace, he recommended replacing the furnace because of its age and condition, rather than spending more time and money fixing it. We agreed and Curtis returned the next day and installed the new furnace. This experience was easy and Curtis explained everything to us. Excellent service and everything was done in a professional, speedy way. I highly recommend Herchenbach!!
STEVE
-
April 06, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
humidifier
Very prompt, clean and professional. Fair price and quality product. I would recommend them highly.
CRAIG
-
December 02, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement of Furnace, AC, Humidifier & Control with Carrier Equipment
The new Carrier equipment was scheduled for install within a week. Two service men did a great job of replacing the 19 yo Carrier equipment. Neat, knowledgeable, quick, and answered all questions. The only hiccup was the initial performance of the smart thermostat. It was replaced and the new one works fine. Always a pleasure working with Herchenbach and Carrier.
James
-
December 01, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace installation
Herchenbach is the best! On time, professional, long\-term employees who know to provide great service.
GINA
-
October 27, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
excellent
they have been servicing our house for the past 3 years and have always been on time, left everything clean and they really take their time to explain in details technical issues. BEST SERVICE EVER!
FERNANDO
-
August 18, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC System
I just had my Furnace and AC replaced by Herchenbach Mechanical. The whole experience from the initial call to set up an appointment for an estimate to the installation completion, was excellent. Curtis and Sharon do a great job in every aspect of the services they provide. I never felt any pressure to do anything and I always felt the total experience was fully transparent. I would highly recommend Herchenbach Mechanical for all your HVAC needs.
ROBERT
-
August 07, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier 5 Ton AC install
Excellent Install. Prior to install, did not return phone call regarding capacity.
JAMES
-
July 03, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
excellent experience with knowledgable owner operator
I had my furnace and A/C replaced after 16 years with old system. Curtis explained the options clearly and installed both in one day and fully explained the system and how to operate completely. Highly recommend them to anyone looking for a company that has a focus on customer service and value. Nice job!
PETE
-
June 14, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier Products
Efficient
CHRIS
-
April 19, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Job well done
Installed a new carrier humidifier as the other unit was 12 years old and beginning to not operate properly. New unit installed quickly and working well.
PATRICK
-
March 18, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement of Existing Equipment
My thermostat was replaced, and Herschenbach did it with expertise and talent. I am grateful.
PETER
-
February 13, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Installation Experience!
I used Herchenbach Mechanical to install a new furnace in my home when my existing furnace (23 years old) decided to call it quits. They did a great job installing my new Carrier Furnace. Price was extremely reasonable and they provided great service
LUKE
-
November 02, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
They are Da Men!
Kudos to Curtis, Ron and Steve for a job well done replacing our 22 year old equipment. Aware that the end was near, we order the Carrier Performance 16 SEER A/C and furnace. Suffice it to say, Curtis was straight up from the beginning and helped us make an informed decision about the future of our heating and cooling needs. Hoping not to see them again except for bi\-annual service calls.
DAN
-
August 21, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quality service and a Great product
21 years ago Herchenbach installed my 1st Carrier central AC unit. It ran without issue until this year. I called them back to replace it with a new Carrier unit. 2 years ago they replaced my original furnace with a new Carrier furnace and it runs so much better then the original, even when it was brand new. Herchenbach carries quality products at reasonable prices. They are carful not to mess up your house and make sure the unit looks good before they leave. Highly recommend.
DAVID
-
August 15, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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