Estes Services
HVAC Services in Atlanta
Estes Services specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Atlanta and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
Experience and Certifications
President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guarantee.
Hall of Fame Dealer
The Carrier Dealer Hall of Fame is a lifetime achievement award given to proven leaders in the HVAC industry. This honor recognizes our dedication to giving back and standing by the promises we've made to our employees, customers and community.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Energy Experts
As Carrier Energy Experts™, our employees receive extensive training and use state-of-the-art home-performance technology to provide a Carrier 360° evaluation of your home. We can help your home feel more comfortable, lower your energy bills, and even improve your air quality.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Speaks Spanish
We are fluent in Spanish and can translate helpful information regarding your home comfort system.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
Indoor Air Quality Experts
Proper indoor air quality requires more than an air conditioner. As Carrier Indoor Air Quality Experts, we have completed coursework and passed a comprehensive test to deliver a cleaner, healthier home environment.
Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.
President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guarantee.Hall of Fame Dealer
The Carrier Dealer Hall of Fame is a lifetime achievement award given to proven leaders in the HVAC industry. This honor recognizes our dedication to giving back and standing by the promises we've made to our employees, customers and community.NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.Energy Experts
As Carrier Energy Experts™, our employees receive extensive training and use state-of-the-art home-performance technology to provide a Carrier 360° evaluation of your home. We can help your home feel more comfortable, lower your energy bills, and even improve your air quality.Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.Speaks Spanish
We are fluent in Spanish and can translate helpful information regarding your home comfort system.Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.Indoor Air Quality Experts
Proper indoor air quality requires more than an air conditioner. As Carrier Indoor Air Quality Experts, we have completed coursework and passed a comprehensive test to deliver a cleaner, healthier home environment.Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.
HVAC Repair and Services
AC Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
Emergency HVAC Repair
We understand that HVAC emergencies can’t wait—that’s why we offer 24/7 emergency repair service to restore your comfort quickly. No matter the time or weather, we're here to get your heating and cooling system back up and running.
Heat Pump Repair
Count on us for dependable heat pump repair and service to keep your home comfortable year-round. Our experienced technicians troubleshoot issues, perform timely repairs, and ensure your system is operating at its highest efficiency.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
HVAC Installation Services
AC Installation
Enhance your home’s cooling and energy savings with our expert AC installation services. We install high-performance Carrier air conditioners and customize each system to match your home’s needs, helping ensure dependable comfort all summer long.
Furnace Installation
Stay warm and worry-free with our professional furnace installation services. We’ll guide you in selecting the best Carrier furnace for your home and complete the installation with expert care and precision.
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
About Estes Services
Hours
Emergency 24-hour service available.
Years in Business
77
Languages Spoken
Spanish
Trusted HVAC Professional in Atlanta
Verified PurchaseWould recommend.
April 14, 2026
Did a great installation job and answered all questions. Very thorough and professional.
CHARLES
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseUpstairs Furnace Replacement
September 30, 2025
Estes HVAC company did a stellar job, respectful, cleaned up area nicely after R&R.
Timothy
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseExcellent Execution
August 06, 2025
The installation was well done. The professionals explained what they had done; answered my questions and responded to my inquiries.
Renee
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseSpectacular Service with a smile!
July 17, 2025
Loved the service, knowledge and timely manner of installation.
Harry
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseGreat job!!
June 04, 2025
The 2 servicemen did their jobs effectively and efficiently, just as anticipated. They were very thorough
Clinton
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseExpert Execution
May 30, 2025
Timely, responsive
Oz
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseSatisfied customer
May 20, 2025
Professional and friendly.
Junior
Expertise (2)
Solve Problems (5)
Service (5)
Verified PurchaseGreat all around service
May 14, 2025
All went well and continues to work perfectly.
Hal
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseVery pleased
May 08, 2025
I haven’t had any problems as this is a new hvac system.
John
Expertise (5)
Service (5)
Verified PurchaseHVAC install
May 03, 2025
very professional. Arrived on time and did the job quickly and efficiently!!
Jeff
Expertise (5)
Solve Problems (5)
Service (5)
Verified Purchasevery satisfied
April 23, 2025
always very professional and knowledgable
Steve
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseWOW
April 21, 2025
Excellent service and compassion
Anne
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseA+ !!!
April 10, 2025
Entire staff is very professional and knowledgeable.
Bob
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseAvoid Estes
April 08, 2025
The Estes technicians installed the system improperly, causing our crawl space to flood, and did absolutely nothing to repair the damage. Although we were long-time customers of Estes, we immediately discontinued our service agreement.
Parquina
Expertise (1)
Solve Problems (1)
Service (1)
Verified PurchasePositive Experience
April 06, 2025
NA
Deirdre
Expertise (4)
Solve Problems (4)
Service (4)
Verified Purchaseexcellent service
April 06, 2025
excellent
Nick
Expertise (1)
Solve Problems (1)
Service (1)
Verified PurchaseGreat service with a quality product
March 21, 2025
Estes installed my HVAC unit last year! They did a great job installing the system and provided great service! They kept me up to date throughout the process and their cost to install the system was competitive!
Lee
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseESTES REVIEW
March 19, 2025
ESTES is outstanding, professional, and very customer focused
Dr.
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseI think Estes did an outstanding job installing my new Carrier unit.
March 15, 2025
I have been with Estes for50 years and have always been happy with their service and advice.
George
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseBest HVAC in town.
March 13, 2025
Friendly in all aspects, reliable service and very good system.
Robert
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseExcellent Sales & Installation
March 10, 2025
Excellent Sales & Installation
Doug
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseSatisfied
January 15, 2025
Pleased
Arthur
Expertise (4)
Solve Problems (5)
Service (4)
Verified PurchaseFurnace Replacement
November 15, 2024
Amazingly efficient installation by the Estes team from Jacob's pre\-site review and planning to the actual installation by Brad and David. The furnace was installed quickly and efficiently and the house was left in immaculate shape. Great job by the Estes Team!!!
Brian
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEasy Breezy
April 20, 2024
The process was seamless. It took less than 3 days to complete the initial consultation, complete payment and have the system installed. I was surprised by how easy it was. I would definitely recommend them to neighbors and friends. If would be the fir and finish of some the welding work and cuts made on the unit. They are somewhat unsightly.
Jarvis
Expertise (5)
Service (5)
Solve Problems (4)
Verified Purchasevery professional
April 14, 2024
Estes is a very professional company to deal with. They provide great service.
Mark
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery professional
April 06, 2024
Very neat job
David
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHVAC Installation
April 03, 2024
HVAC installation occured on Monday. Furnace worked but they could not get the air conditioner to work. Tech came and thinking the boar was defective and ordered a new one. The same tech came back on Friday and realized the board had been put in place either backwards or upside down. Once he put it in correctly it worked fine. The mark down was because they were there all day on Monday until after 6 and then the tech was here 3 hours before he realized the problem otherwise it is good.
Carolyn
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseNew Carrier air conditioner from Estes AC
March 25, 2024
We were very impressed with the complete service. From salesman, customer service, follow\-up and quarterly inspections. I would highly recommend this company if you are in need of an air conditioner.
Diane
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKnowledgeable
March 19, 2024
Used Estes many years
J.M.
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseMultiple Systems Replaced
March 12, 2024
The whole Estes team was great from quote through installation. I had multiple quotes and Estes was the only one to talk about some revisions that should be made to improve the functioning of the system (return airflow was restricted). The other contractors were just going to replace the basic systems, event though they were not properly installed when the house was built. The installation was great as well, I had 2 furnace/AC replacements. Workmanship was great and the team had the utmost respect for the house. Everything was well explained throughout the process and they will be doing a post install inspection in the coming weeks. Great team, great work!
Glenn
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseA/C Purchase
March 12, 2024
Very Professional and Courteous
Daphne
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseexcellent service from start of quoting to install.......
March 11, 2024
Thank you \- we appreciate all of your help with our new equipment. We followed your recommendations and are so pleased
Pam
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
March 05, 2024
Estes has performed Whole house maintenance on HVAC/Plumbing/Electrical Systems at my home for more than 30 years. During this All technicians, salesmen, office personnel have been courteous and professional in their contacts with me. Customer service always make sure that my requests and/or questions are handled appropriately and/or referred to for response back to me. Technicians and equipment installation experts always do a very good job of cleaning up the work area and removing old equipment from my residence. Technicians and/or salesmen are very good and knowledgeable about explaining how different systems function, the pros and cons, and showing me how to use them.
Carolyn
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Choice
February 16, 2024
I had Carrier Heat/Air since 2003 . I love their products very dependent. So when my heat /air went out in Feb 2024 I decided to go back with Carrier and I think I made a great choice.
Cathy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Experience
February 10, 2024
Heater replacement can be a scary experience, but not with Estes. We have been customers for many years and have always been pleased with their maintenance services. The quote for the new heater was very competitive and each component was explained thoroughly. The installers, Frey and Ruben, arrived exactly as scheduled and were exceptionally polite and personable. They installed the heater, insured it was working correctly, thoroughly cleaned the area around the heater, and made sure all the old parts were removed. They took the time to be sure I was satisfied and were excellent at their tasks! Thanks to all who made this as painless as possible!
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood service
January 31, 2024
Good service
Helen
Verified PurchaseExcellent service
January 29, 2024
The technicians were prompt, knowledgeable and even answered all of questions.
Andy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
January 25, 2024
Estes came out the same day I called. My furnace died and they were able to replace it within 2 days.
Joseph
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHite review
January 23, 2024
Excellent service
Jim
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWelcome expertise!
January 19, 2024
Friendly, knowledgeable and efficient installation team made our day after three days of very cold temps. Thank you for your great work.
Alan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes is a first class company for all your heating, cooling and plumbing needs.
January 10, 2024
I have used Estes since 1996 and they always do a first class job at a competitive price.
David
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery professional and insightful
January 03, 2024
Estes was on time for install was lacking assistance to help technician with install but prevelled overall.
David
Expertise (1)
Service (1)
Solve Problems (1)
Verified PurchaseGreat experience
December 29, 2023
On time and did a great job. They even cleaned up after themselves.
Michelle
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery Satisfied!
December 21, 2023
Hector and Demey are awesome installers. Very professional and kept us updated on the entire process. They cleaned up the work area and it looked like they had never been there. We are very satisfied with our new furnace!
James
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseConsistent quality of service
December 15, 2023
Very pleased. Repeat customer.
Ethan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarlos, Brandon, and Gio
December 10, 2023
Carlos, Brandon and Gio were timely, professional, kind and knowledgeable. Enjoyable experience.
Trudy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellant HVAC Installer and Service Company
December 06, 2023
We have had ESTES for many years as our heating and A/C installer and service contractor and they have performed excellently.
Clinton
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEXCELLENT EXPERIENCE from start to finish
December 01, 2023
From discussing what we needed including upgrades to installation the entire was handled professionally with a great install by people who knew what they were doing and provided easy access for future maintenance
Chuck
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHVAC Replacement Unit
November 30, 2023
Estes personnel have exhibited excellent customer interaction with me. The replacement unit is working well.
Erma
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAlways feeling the trust in the fact that the work will be done well!
November 30, 2023
Thank you.
Margie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAwesome.
November 28, 2023
Salesman Leverne was excellent, and the Services installation was great.
Peggy
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasenew furnace
November 28, 2023
Excellent Service
Carlos
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEXCELLENT CUSTOMER SERVICE
November 17, 2023
Estes came to our home and did an excellent job of installing new HVAC on the lower level of our home to replace our 30 year units.
Thomas
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional Excellent Service
November 13, 2023
Justin Hancock, Estes Sales Rep, was excellent in his presentation and description of the installation crew, and all promises were met. We are extremely happy with our service.
James
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseTop Notch Product
November 08, 2023
After receiving great information about the various options to choose, I chose Carrier due to the great reviews and referral.
Sheryl
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery pleased
November 07, 2023
Very pleased with product.
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHappy Camper
October 30, 2023
Installment team was very professional in removal of old system and installing of the new clean excellent job ????
Larry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSTELLAR HVAC INSTALL
October 17, 2023
We solicited several quotes from HVAC companies for furnace and AC replacement of old systems in our home (2 levels). ESTES SERVICES stood out head and shoulders above the rest. Leverne Jackson was our Consultant and Project Coordinator. He was a consummate professional. He provided us with a thorough consultation. We had a ton of questions and he answered all of them. He was patient, knowledgeable and informative. Once it came to the actual install, ESTES SERVICES sent out their best team of technicians, Marcus, Jeff and Bryan. They arrived on time, answered any questions we had and got to work immediately. They were stellar! Efficient, Clean, Quality Workmanship. I would highly recommend ESTES SERVICES for any and all HVAC projects.
Natasha
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHeat
October 12, 2023
Great service.
Felecia
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew HVAC
October 12, 2023
Quick and friendly installation
Sara
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasequick response and timely installation
October 10, 2023
timely response and efficient installation
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFurnace installation
October 08, 2023
Excellent service during installation
Bernard
Expertise (5)
Service (4)
Solve Problems (5)
Verified PurchaseThe Better one to choose.
August 22, 2023
Collin and his team Brad and Brandon known as The A Team , are the best. They go above and beyond , and I do recommend them.Thank you Estes for working with me on this project.
Joshua
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseI chose Carrier.
August 22, 2023
We had Carrier systems in our house. We had great techs who took care of them. Those SEER 10 systems lasted about 25 years. Why would we consider anything else. When the systems began to fail, we knew we needed at least one. It turned out all 3 could be replaced, but 2 were critical. We called a known Carrier dealer, with good reviews, in our area. Estes came out, researched our systems issues and let us know their advice. They were prompt, professional and courteous. They got us on their schedule in a few days. Their install team worked fast, quietly and completed both installs in one day. Fantastic. New systems mean new things to consider and get used to. Our Estes team did not leave us in the dark. I was able to reach them, ask questions, get their experience and determine what I needed to pay attention to. It went as well as a midsummer total switchout of two systems could go. I look forward to Estes and Carrier's continued help and service. I look forward to benefitting from their combined experience, expertise and professional help. Thank you.
Chris
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience!
August 14, 2023
Excellent customer service and experience!
Matt
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasegreat service
August 11, 2023
great
Herman
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
August 07, 2023
Excellent service from inspection of old equipment to replacing new.
Willie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePrompt service!
August 05, 2023
The Comfort Analyst, Sam Rhone, provided a quote on Wednesday and we immediately asked for an installation. On Friday 2 technicians arrived and immediately started to work. By 12:30 the installation was completed, and everything was disposed of properly. Trevor and Jeremy knew what they were doing and there were no problems. I would highly recommend a Carrier purchase from Estes.
Mike
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDaughtry
August 05, 2023
None.
Gloria
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseExcellent to a point; then disappointment!
August 02, 2023
The evaluation of my equipment need was excellent. However, I was not informed of the extreme noise level of the Comfort series air conditioner unit I was sold. When I asked for help in reducing the noise a technician was immediately sent out. He evaluated the unit and said it was performing normally and the noise level was a result of a low level compressor. He described it as buying a compact car, not a Mercedes. I asked for help, including installing a compressor blanket (or perhaps in replacing the compressor) in resolving the noise issue and have not heard back since. I am not a complaining customer but I paid Estes 15% more than the quote I received from the Trane dealer. Their unit operates at a lower noise level.
John
Expertise (5)
Solve Problems (2)
Verified PurchaseExcellent Service and Friendly People
July 30, 2023
A/C is exactly as described.
Kim
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseJob Well Done
July 26, 2023
Geo, Jason, Tobias and Kareem were great. Fast, friendly and unit is purring.
Ty
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseLong Time Well Established Company
July 25, 2023
My Father used Estes back in 1960. Estes installed the first Carrier Heat Pump in Fayette County in the Coweta\-Fayette EMC district. Which was written and published in the EMC magazine that year.
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWayne
July 25, 2023
expellant service
Wayne
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFirst rate company
July 15, 2023
From the initial tech, to the sales staff, to the installers, I found every individual to be knowledgeable, polite, and respectful of my property. It was a great experience.
Lynn
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFantastic Service!
July 11, 2023
Estes was amazing form sales through installation. No pressure sales with a very knowledgeable sales rep. Signed deal on a Friday and install was completed on Monday. Installation crew was very professional and did an amazing job. Definitely look forward to a long term relationship with Estes
Mike
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLove love love my new Carrier Equipment installed by Estes HVAC Service
June 26, 2023
I have been singing praises of my new equipment since the day it was installed. MY OLD EQUIPMENT: I wanted something that was quiet because the old furnace used to wake me up every time it came on. Because of the size of the bedroom, the air/heat distribution was uneven \-\- never felt the heat in the winter or the air in the summer. Rather than feel the sudden blasts of cold air when the unit came on and off, I turned it off. MY NEW EQUIPMENT: The equipment, inside and outside, is soooooo quiet, it's like a whisper. It's nice to be able to sleep through the night finally without hearing the roar of the furnace over my head. With the installation of the extra vent in the bedroom, it's feels like I'm in a different world of comfort. I don't want to leave the house. The variable speed upstairs unit has totally eliminated the on/off discomfort blast of sudden cold air, but rather changes by degrees. Even the headache of batteries in the thermostat has been eliminated. If I can give Carrier 10 stars, I would and have already recommended it to neighbors. Also, thank you to Estes Services in Atlanta for the great, clean, efficient and expedient installation job.
Rita
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseService was superb from inspection of systems to sales and finally installation.
June 24, 2023
The service was superb from inspections of all systems to sales and finally installation.
Marcia
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Experience Getting a New System!
June 23, 2023
Excellent and quick service. Leverne, the sales person, was very helpful…and we worked with him for our last system, too! Very nice man! Our new system was installed within 2 days and we are very happy with it! Technicians were all very knowledgeable and helpful…the installers and the quality control person. Great experience!
Rodney
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReplaced existing hvac in my condo
June 19, 2023
Everyone did a fantastic job from the quote to the installation. 10/10
Tish
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew HVAC Install
June 15, 2023
Well done job. Quiet fan. Work took 4 to 5 hours.
Jonathan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGeovani and Tobia provided great service.
June 15, 2023
Servicemen Geovani and Tobia were professional, didn't take long to install the new furnace, and cleaned up afterward.
Timeesha
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery 'COOL'
June 10, 2023
installer Geovani and Tobias were amazing. Very professional and clean.
Cheryl
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKnowledgeable
June 06, 2023
Knew what the problem was and solved it efficiently
Joanne
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNot a great experience
June 02, 2023
Installation took much longer than expected. Don't like the new thermostats installed that have VERY limited program settings. Don't feel like this unit is at all an improvement. Have to set the thermostats lower to get the same cooling as the old unit that leaked coolant. So far, not a fan and will obtain a greater variety of quotes before replacing other equipment.
Nancy
Expertise (3)
Service (4)
Solve Problems (3)
Verified PurchaseExcellent service!
June 02, 2023
Thank you, Estes, for bringing comfort to my home. Jered and Trevor were prompt, professional, and courteous. They both explained everything before and after the installation of my new unit.
Denika
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHad HVAC system installed 5/25/23: 5022A16423 and1623J46958 . Service personnel, marketing salesperson and technicians were professional and efficient, explained every step in the process.
May 30, 2023
Looking forward to many years with new system
Priscilla
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAC Installation
May 12, 2023
They did a great job
William
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasenew unit
May 08, 2023
quick, fast and knowledgeable
Michelle
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFantastic Service
May 02, 2023
Continuously delivers great service.
Marva
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAlways the best advice and service
April 29, 2023
The team at Estes is always looking for the best solution, not just something to sell. Their advice is top notch!
Keith
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
April 28, 2023
Jared and Byron were professional, timely with the instillation of 2 heating systems, tidy and answered all my questions. Very pleased with Estes and Carrier products
Denise
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellence with Estes Sevices
April 20, 2023
A problem was found on a routine maintenance inspection. I was presented with options and prices. Service was quick. Technicians and salesperson were friendly, professional, showed care and concern, and did an excellent job.
Ann
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience
April 14, 2023
Helped me determine what I really needed. Didn't try to upsell unnecessary products.
Kevin
Expertise (5)
Solve Problems (5)
Verified PurchaseGreat Service
April 10, 2023
Great crew!
Pamela
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseTrusted Advisors Give Confidence in DIfficult Decision
April 08, 2023
Collin was awesome and demonstrated expertise from the outset, sharing the good the bad and the ugly, ultimately providing options that helped us feel like we could understand the full picture. Furnaces (yes, we had to replace two) are expensive so when you have to spend this much money you want to be confident that it is a worthwhile, necessary decision. Estes and Collin served us well. We recommend him and Estes fully.
Mark
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseThird HVA system install by Estes
April 04, 2023
The salesman and installers both did a great job and were pleasant to work with this is our third system installed by Estes. They also do by annual maintenance check ups and that's always a great service also.
Bruce
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLoving It
March 28, 2023
The service was quick and easy. Good financing service's and the install was done in one day. Thank You!!!
WOODY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReliable and Knowledgeable Installers!
March 11, 2023
Great experience once again with Estes. I will use them again in the future.
Kathy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes has a team of excellent.
February 09, 2023
The Sale Person and the Technician were awesome.
James
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service
February 02, 2023
Estes was great with the install of the new system
ANTHONY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional & Knowledgeable
January 18, 2023
Best Installer and Maintenance Team in Atlanta. Estes diagnosed the problem, advised us on our options, and had a complete HVAC system installed and working wonderfully all in a few days. Service is unbeatable, and pricing is competitive. We have used other companies in the past. After experiencing Estes, we will not use anyone else.
Jason
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePrompt, Clean and Efficient
January 13, 2023
The guys arrived a little prior to the expected time, but let me know in advance. All technicians made sure to wear their booties and cleaned up after themselves. It was super cold outside while they were working but they did their best to keep the doors closed while they had to go in and out of the house. They made sure that our pilot light was turned back on upon completion. Throughout the process, I was informed of everything going on.
KIMBERLY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHVAC Install
January 12, 2023
My heating and air units were more than thirty years old. Estes installed the new HVAC system as promised at a competitive price.
Janice
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFantastic
January 12, 2023
Professional
Della
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Heating/Air System
January 10, 2023
We lost our heat Christmas Eve and woke up to a house that was 52 degrees. We understood that no one could come out until after the holiday of course. Estes was able to come out the quickest to resolve the issue. They were honest and they got the job done quicker than expected. They gave us multiple options to choose from and explained thoroughly what each of those options were. We are thankful for their quick action to get our house warm again especially with colder months ahead. They were also very kind, thoughtful of the property and took care to clean up well too.
Katlin
Expertise (5)
Service (5)
Solve Problems (4)
Verified Purchase5 star
January 04, 2023
Top notch team with customers as number one focus.
Matt
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat overall experience
December 20, 2022
Colin, our salesman was extremely helpful and very knowledgeable of Carrier's products as well as their competition. The installation crew did an outstanding job with the removal, installation and explaining the system operation in full detail,
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePrompt and efficient
December 01, 2022
appreciated their coming promptly and explaining the different models
Scott
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInstallation of Complete HVAC System
October 29, 2022
All technicians were prompt, courteous, well qualified, and friendly.
Deanna
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
October 26, 2022
Installation and service was excellent
ALBERTA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat customer service!
October 07, 2022
We needed separate days for the removal of our old furnace and the install of the new system. Estes accommodated us with no issues or extra charges whatsoever.
Ann
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFirst class customer service
October 01, 2022
Pleasant and professional
JAMES
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier review
September 28, 2022
good service
Karen
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent dealer
September 03, 2022
Went above and beyond in replacing HVAC system.
Carol
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExtremely Excellent
August 30, 2022
Initial estimate through installation and follow up was fantastic
ERVIN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFantastic HVAC System; Professional Install
August 29, 2022
Our sales engineer, Chris, did a great job with answering our many questions and proposing a good system for our comfort issues. The installation engineer, Jared and team, were efficient and courteous. All in all, a great customer experience!!
CATHY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes AC and Heating
August 11, 2022
From the first call Estes went in to immediate action and had Sam come to my home that same day which was Friday. We went over the whole AC and heating system. Everyone knows how hot this summer was and the difficulty to get even a call back. Estes responded and the following Monday the service team came out to my home and installed a hole new Heating and AC system. Work was top notch and the guys were just terrific. Exceptionally pleased with sales and service as well as office personnel. Highly recommend them to anyone needing AC or heating work.
ROB
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePrompt service
August 11, 2022
Being able to get an appointment within a week as a big plus.
DIANNE
Expertise (4)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent
July 27, 2022
Very professional company with a focus on customer satisfaction.
Lianne
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasegreat dealer experience
July 20, 2022
happy with this dealer
Douglas
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional, Timely & Communicative
July 18, 2022
Entire service from beginning to end was above and beyond any type of service I have ever experienced.
George
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent home services company
July 13, 2022
I have been using Estes for almost 10 years for HVAC, plumming and electrical needs. They always do a great job and know what they are doing. We could not be happier with the service and equipment we have received from them. I highly recommend them.
George
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional, communicative HVAC contractors
July 05, 2022
One of the installation crews had some people out sick, so they had to rearrange the installations for the day. Unlike a lot of other experiences, they were super communicative and I knew their new arrival time and was able to plan around it. They were efficient, helpful, and showed me how they were installing the thermostat so I could replace the other one in my house to match. Also easy to get in touch with the dispatcher. Thanks so much.
DAVID
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes and Carrier are Golden
June 27, 2022
an amazing installation that met all my needs! Carrier system is so quiet I have to go outside from time to time to check my sanity that the unit is running!
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDifficult to do business with, took 4 phone calls and 2 Supervisors to get my issue resolved
June 11, 2022
Have lost confidence with this product
Brettia
Expertise (3)
Service (2)
Solve Problems (2)
Verified PurchaseGreat service from Estes' Fray and Reuben
May 26, 2022
Fray and Reuben were on\-time, diligent, organized, clean, and professional.
KEN
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase22 year upgrade
May 18, 2022
The salesperson Chris was thorough and explained how heating and cooling systems work and what to expect with the installation. The installers were on time and treated my home like it was theirs. I would recommend to a friend. So far so good. Will know more when the winter kicks in.
Rosemary
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHighly recommend
April 27, 2022
Both sales and install experiences were great! Installation team also shared that they appreciate the work/life balance policies that Estes Services has in place \- so nice to hear!
SUSANNE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat people and great service
April 25, 2022
I was having my regular maintenance call when the technician noticed I had a refrigerant leak in my 12 year old system. The sales rep came out afterwards and explained everything in detail. There was no pressure, only options. I really appreciated that.
Steve
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReliable and Knowledgeable Installers!
April 18, 2022
Estes was the perfect choice to do my installation!
KATHY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew HVAC system installation
April 16, 2022
Exceptional Service provided.
BENETIA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFurnace Installation
April 14, 2022
The technicians were very professional, punctual, knowledgeable and courteous.
DOROTHY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
April 05, 2022
Provided quick response and professional service.
GENE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHighly recommended
March 29, 2022
Easy to work with. Very friendly, knowledgeable, and considerate.
Amanda
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience
March 27, 2022
Excellent service
BRIAN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew AC from Estes
March 18, 2022
Fast courteous and professional. Very good experience.
BILL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAbove The Rest !
March 06, 2022
Estes helps to solve every concern \& helps you to feel at ease with all services.
MICHAEL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes
February 03, 2022
The employees represent the company well. They are very professional and experienced.
Brenda
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSo far So good
January 26, 2022
Carrier itself was not the one I purchased this system from \- and it wasn't installed by Carrier \- The heating \& air company I went through offered Carrier. I have known about Carrier for quite a while \- The company I had been using to service my old system, discovered a defective compressor \- Along with the fact that system carried the old R22, which is now obsolete, and the compressor for that unit was no longer being made; So, I did much research trying to find a " Trustworthy Heating \& Air Company" since that current company I was using, was entirely TOO PRICEY!!! Quoting $6,000.00 above what I paid for this new heat pump system \- SO, after much research, and after contacting Central Heating \& Air, \& speaking with their sales rep, I was referred to a company located in my area \- Estes Heating \& Air installed my split system \- and did a great job \- I went from a 14 seer to a 16 seer system \- with that said, I'm not sure if that may have anything to do with the fact that when it's been running for a while, the system in the attic is quite noisy (loud hum )\- I'm told it's the part that carries the freon from the outside unit to the upstairs(attic) split unit vibrates slightly \- causing it to make this noise \- Other than that, it's been less than a month that this was installed \- The fact that it does carry a 10 yr. parts \& labor warranty, however, can give one peace of mind \- I'm still wondering HOW I'm going to pay for this thing, especially where I am financially and it's just ME, who's NOT working \- Outside of that, I think I made the correct choice by going with Carrier \& having Estes Heating \& Air install \& now service this unit \-
TERRI
Verified PurchaseGreat work!
January 25, 2022
Very satisfied
SCOTT
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseOutstanding Customer and product Services
January 20, 2022
I was very happy everyone was on time and courteous. They were equipped and skilled. They even cleaned up professionally
AMANDA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Installation
January 17, 2022
Thanks to the committed service of Estes. Job well done!!
JOYCE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePurchase and installation
January 10, 2022
Quick and efficient
MARY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNot impressed with equipment.
December 08, 2021
Since this rating is only for the dealer I will include my comments about the equipment in the remarks. The Carrier replaced my 15 yr old Trane. I will say that this unit is significantly noisier than the Trane (it is outside my bedroom) and I am not happy with the open top of the fan unit. I have a lot of trees in my yard and the proximity of the unit to my house allows the leaves to collect on top of the unit. My closed top Trane unit did not allow this to be a problem. I have not had the unit long enough to see a power bill.
Karen
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
November 17, 2021
Polite and professional. Would highly recommend Estes.
WILLIAM
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent
November 17, 2021
Estes installed a new Carrier Infinity furnace in my home. The work was done quickly and skillfully. They were always polite and helpful. It was a delightful experience. Justin H. our sales person came back after the installation to inspect everything and make sure we understood how to operate the system. You could not ask for better service. You should use Estes for your HVAC needs.
PETER
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHVAC replacement
November 10, 2021
Service representatives were swift, respectful and knowledgeable
MOLLY
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseGreat Experience
November 09, 2021
From appointment with sales person, to on time arrival of installers, to efficient installation, everything was excellent.
Susan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNeed a new HVAC system? Want a trustworthy company to do the work? Don't go anywhere else.
November 04, 2021
We reviewed multiple companies while shopping for a new HVAC system \- 2 large competitors and 1 local competitor. We went with Estes because the customer service they provided in the initial quote call was hands down the best service we had ever received. At no point did it feel like we were being pushed or prodded to buy a certain product. The sales tech (Collin) was so incredibly helpful, knowledgeable and honestly acted like he cared about our situation. Our furnace blew in the first bad cold snap of the year and Estes, in the middle of a supply chain bottleneck, ensured we would receive the equipment and have it installed before the week was out so our toddler wouldn't have to be sleeping in a cold house. Not only did Collin go way above and beyond but they did it while having a very very competitive price. So with this group you get 1) competitive pricing and 2) amazing customer support. Don't go elsewhere.
ROBERT
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat!
October 27, 2021
Great Service
FELECIA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
October 27, 2021
Excellent service guys. Work completed very timely. Friendly, respectful, service
JOSEPHUS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAwesome
October 26, 2021
Awesome
JEFFREY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSatisfied Customer
October 25, 2021
Great product!
AMY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEasy Peasy! No muss no fuss.
October 23, 2021
No problems yet.
BOB
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNice Installation
September 23, 2021
Nice Installation
Travis
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFantastic
September 09, 2021
Sam made the process easy for me to understand.
BRENDA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
August 16, 2021
Excellent service
BOB
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseMINI SPLIT INSTALL
August 09, 2021
Good job, on time, answered questions. only problem I have is with the condensator pump \- it is extremely loud and it vibrates between the joists making the noise very annoying
Peggy
Expertise (5)
Verified PurchaseGreat customer service
August 05, 2021
Estes service from start to finish was flawless. This is our 2nd air conditioning we have bought with them. Wouldn't trust anyone else to get the job done.
Shannon
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience!
August 03, 2021
I'm very pleased and happy with the service I received. The assessment and explanation of the issue as explained by Chris was clear and honest. Once I agreed to have the work done, scheduling an appointment was quick and easy. The actual installation by Tyler and Brandon went very well. Both were professional, wore masks, and shoe coverings. Overall, my experience with was excellent and I wouldn't hesitate to use them again.
Doug
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent service
July 23, 2021
We have been using Estes for a number of years. Always professional, punctual, and taken care of HVAC needs.
CINDY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGoes Above and Beyond
July 19, 2021
Brad went above and beyond to install my new ac..... Installation was perfect as Brad was creative adjusting to the space restrictions faced during the install furthermore addressed all our concerns even providing me on updates while i was on vacation. Couldn't ask for a better installation.
Bobbi
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseMet Our Expectations
July 14, 2021
Our salesperson Leverne was very knowledgeable and easy to do business with. He answered all our questions to our satisfaction. The install crew was very neat during the install and when they finished you could not tell they had been there!
George
Expertise (5)
Solve Problems (5)
Verified PurchaseWilliamson new A/C installation.
July 14, 2021
Carlos and Geovani were the installers. They were clean, efficient, professional, cordial, good listeners,respected my home and property. Estes is a great company. I use them for A/C, plumbing, and electrical issues.
SUSAN
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase5 STAR JOB
July 08, 2021
The sales experience was considerably better then another dealer I received a quote from. No high pressure sales . It was nice having someone evaluate what I NEEDED and not what could they SELL me. Jered M, Sonny and Trevor did an excellent job with the instillation. They even helped me fix a potential issue that we found. Solid work from beginning to end!
MICHELLE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience and quick process from start to finish
July 06, 2021
We had several quotes from several companies and Estes was the only company that offered solutions for all of the issues we were having with our last unit\- from better ways to position it under the house to avoid the unit being placed directly on the ground in the crawl space, ways to reduce moisture issues and hot spots in the house, to ways to lessen the amount of holes needed for the thermostat by going wireless. Also, they had a team immediately ready to install it\- no waiting. Top notch job. Wish we had done it sooner.
Christopher
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery happy customer
July 06, 2021
Quick installation and it's so quiet I don't even know it's on. The temperature is so even through out the house. I couldn't be more pleased
KEITH
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAwesome experience with Estes!
June 28, 2021
I called Estes about a problem with my air conditioning unit on my first floor and they sent Damien out to have a look at it. It was determined that I needed a new condenser and a new coil in the furnace. Damien measured everything and called everything into Laverne. This was on a Friday afternoon and Lavern called me back and said the installation would be Monday morning at 9 AM. I was very pleased. Two installers showed up at 9 AM on Monday morning,Fray and Ruben worked as a professional team and had the unit installed in no time! We are now enjoying the energy savings of the new unit and the coolness of our home. Thanks again to Estes and Carrier!
STEVE
Expertise (1)
Service (1)
Solve Problems (1)
Verified PurchaseGreat Experience
June 26, 2021
From start to finish I was informed of the many choices available, the rating of the product as well as recommendations for my home. The technicians arrived timely and stayed to complete the job even though they had a long commute home. The technicians were friendly, professional and patient in answering all of my questions throughout the day. The HVAC system installed is working great and I am pleased with ESTES.
Daisy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePrompt, courteous and professional!
June 22, 2021
My downstairs a/c along with both furnaces needed replacement. The installation was scheduled very quickly, and the installers were very professional and courteous.
Sharon
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseJacob Kaplan
June 21, 2021
NA
JACOB
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat
June 18, 2021
Great service
DASHAWN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes Carrier installation
June 16, 2021
they .knew what was needed to be done
JOSEPH
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase.
June 11, 2021
Technicians arrived on time and went directly to work, Upon finishing, they cleaned up, instructed me on the use of the thermostat, provided me with necessary paperwork, and left.
WENDELL
Expertise (5)
Service (5)
Verified PurchaseAwesome
June 03, 2021
All employees were professional and polite. They did what they said they would do.
Lauren
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseOutstanding
May 25, 2021
Excellent service
DONALD
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier install
May 24, 2021
Estes did an amazing job from start to finish! Excellent evaluation, great advise on the solution and perfection with the equipment installation.
STEVE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes has provided all HVAC service for over 30 years. That says satisfaction.
May 18, 2021
Estes is always available whether i need replacement of a system, a part, or equipment checkup.
Betsy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseThe Technicians were friendly, well-trained, and professional.
May 15, 2021
It is never a good time to replace a heating \& air unit, but Estes Services were so helpful in choosing the unit and financing it. Their technicians were exceptional. We are very pleased with the Carrier unit .
JAMES
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSo professional, they did a great job!
May 12, 2021
It was pouring outside and they were so careful to keep my house clean even though they were in and out of the rain and mud all day.
Sallie
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasereplacement of unit air conditioner
May 07, 2021
The Estes guys did a wonderful job I would recommend Estes. The Carrier product will help me save on my light bill.
JANICE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service!
April 27, 2021
Heat technician and great service!
Mayumi
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery professional.
April 26, 2021
Very satisfied.
Jesse
Expertise (5)
Service (5)
Verified PurchaseAwesome
April 25, 2021
Estes is an awesome heating and air condition company. They did an excellent job installing our unit.
DENISE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional and dependable
April 24, 2021
The service technicians arrived on time, were courteous, showed professionalism and cleaned up their work area when finished. These are the type of employes all employers want working for them.
Jack
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat installation experience.
April 20, 2021
They were timely and professional. It was a great experience.
CATHY
Expertise (5)
Verified PurchaseThey were prompt, courteous and did a great job explaining how to operate the new thermostat.
April 15, 2021
Very professional!
BILL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat product, Excellent Serivce!
April 11, 2021
I have been a customer for 10+ years with Estes. I have been very happy with their service plans, service people, and their customer service agents.
Susan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional
March 30, 2021
I received very good service when my unit broke down, the quote was more than I expected but I did not get competitive quotes, maybe next time, Install was good
STEPHEN
Expertise (5)
Solve Problems (5)
Verified PurchaseGreat Experience
March 29, 2021
Great experience, would use again
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat install, no issues
March 25, 2021
great install, no issues
Darcy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
March 20, 2021
Everything was great!
JOE
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseestes is the best
March 18, 2021
We have been with Estes for years
NANETTE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Work!
March 17, 2021
Thank you! Jordan and Brad did an amazing job on the install. Quick, professional, and personable!
Samuel
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew HVAC System
March 16, 2021
Great job!
SCOTT
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat from start to finish
March 09, 2021
The representative who came to consult with me about my need for a new furnace could not have been more knowledgeable and personable and not at all pushy. I really appreciated the time he took to explain the pros and cons of the three different grades of products offered.He was able to get the furnace I needed and have it put in the next day. I had a carbon monoxide alarm the day before and the monoxide level was in the 50s so gas had to be turned off. I felt very fortunate to only be without it for a little over 24 hours. They worked with me around an appointment I had in the middle of the morning for physical therapy. The installers were here, before "on time", and had it installed within about 2 hours.
Dianna
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent experience
March 05, 2021
Excellent Experience
CHUCK
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFurnace Replacement
March 05, 2021
Professional and courteous respecting our space and adhering to Covid protection protocols.
Daniel
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Furnace
March 01, 2021
The entire experience was professional, timely and painless. I was very pleased with Sam Rhône, the repairman Chris and the two installers.
SCOTT
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
February 17, 2021
On time. Professional trained installations. First impressions are important from the switchboard to Field Personnel. Don't get complacent! Service Vehicles are clean. Professional Images are good.
BILL
Verified PurchaseProfessional Furnace Installation
February 09, 2021
The installers, Tyler and Brandon were professional and courteous and did a great job with my new furnace install and cleanup. I am a repeat customer of Estes and always very satisfied with their service and employees and happy to recommend them to others.
Dianna
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHighly Recommend Estes and Carrier
February 09, 2021
Estes is great, experts at what they do and concerned about the customer. I've used them a couple times and found them more than fair and honest. Also, they installed a new Carrier furnace and did the job right the first time. It's been working great ever since they first fired it up.
Bruce
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent
February 02, 2021
Excellent
Debbie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFurnace Installation
January 25, 2021
Nice, knowledgeable guys. I'll call Estes for my next installation or repair.
James
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew AC/Heat unit installation and watere heater
January 18, 2021
prompt, efficient, professional, courteous. exemplary service. the standard for how customers should be treated
MATT
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier installation by Estes
January 12, 2021
The team was professional, knowledgeable, courteous and answered all my questions.
Cheryl
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier installation by Estes
January 12, 2021
The team was professional, knowledgeable, courteous and answered all my questions.
Cheryl
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAlways Estes
January 12, 2021
Professional, courteous, on time
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood job
January 11, 2021
Good service
TERESA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExperienced Dealer
January 05, 2021
Experienced
SHARON
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent service!
December 29, 2020
Great crew!
Stafford
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFurnace install
December 23, 2020
Excellent job
KEN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood Service
December 08, 2020
Were in and out in short order.
William
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHappy with Estes
December 03, 2020
Installed everything well. Working well.
PAM
Verified PurchaseTotally professional- great experience!
November 30, 2020
Great experience! Highly recommend.
Jennifer
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent
November 30, 2020
Excellent
Jay
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes Review
November 24, 2020
Always on time and always excellent install or repair
Reggie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKnowledgeable
November 23, 2020
Very Professional \& knowledgeable installing the evaporator coil equipment
BRUCE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat job!
November 20, 2020
Fast and efficient.
MICHAEL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Heatin and air system
November 17, 2020
RJ and Truvaras installed my new system excellent installed units in timely manner
ELIZABETH
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSaved the day!
November 17, 2020
Good job, Luke and Jared! Thanks Mackay and Sam for setting things up.
CAROL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInstallation
November 11, 2020
Excellent and professional servicing
JAMES
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellences...Services.
November 09, 2020
Every One Was Very Professional In Doing Their Job.
CHRISTINE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew furnace
November 06, 2020
Excellent sales \& installation
JULIE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Price. Great service
November 05, 2020
They came out the time they said and completed the work professionally.
Stan
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseexcellen service
October 28, 2020
great servise
JOE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAwesome
October 24, 2020
Excellent service and reputable
Rick
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Job!
October 20, 2020
Byron, Jared, Carlos and Gio installed my HVAC system and were great. So far, I have had a good experience from sales to service.
DOROTHEA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFantastic
October 19, 2020
Very Knowledgeable
Rick
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
October 16, 2020
Everyone I have interacted with at Estes is professional, courteous and thorough. I have been a happy customer for many years.
Marilyn
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHeat Pump Replacement
October 13, 2020
Laverne Jackson did an excellent job of explaining the replacement product to be installed and worked to identify a plan for additional vents to two rooms in our terrace level that were not being serviced by existing system. We made our decision overnight and Laverne had us set up for installation within a couple of days. Kudos to the installation crew as well as they were very professional as well, explained the installation process to us prior to doing the work...followed up and reviewed their work upon completing the installation and kept work area clean.
James
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAdequate but bare minimum service. Won't go the extra mile
October 13, 2020
I have used Estes for my yearly tune\-ups and for th emost part, they were reliable. This is a new installation on the heating and air but I had to get them back out the day after install. Not sure about how they will honor or resepond if I run into problems. Since I am not a pro at HVAC nor have I had to ever replace a system, this is all new to me but when I asked for assitance to get a new intake cover no extra help. When I pointed out the old worn insulation that is connected to the new heating system, they did not offer to go that extra mile and replace it. It is not duct but you would think that since I am buying a $6,000.00 system, what would literally be the cost for them? All of this makes me a little worried.
DAVID
Expertise (3)
Service (3)
Solve Problems (3)
Verified PurchaseGood
October 11, 2020
Overall a quality job.
GERARD
Expertise (4)
Service (4)
Solve Problems (5)
Verified PurchaseExcellent Experience
October 04, 2020
All areas professionally completed.
TONY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseBetter than Normal
October 03, 2020
Will put my trust with Estes Services for the next 10 years.
Jorge
Expertise (5)
Service (5)
Solve Problems (4)
Verified PurchaseGreat service
October 03, 2020
Great service
Angeline
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHighest professional quality from sales to installation; yes, I would recommend Estes
August 11, 2020
Very good sales and service
NANCY
Verified PurchaseProfessional
August 04, 2020
Impresssed with the technicians and the response when we had a bad pump \- they were on it and solved the problem immediately.
Jill
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Job
August 04, 2020
ESTES Services did a great job.
DARRYL
Expertise (4)
Service (4)
Solve Problems (4)
Verified Purchasereliable and knowledgeable
August 01, 2020
Every person I dealt with were exceptionally polite, considerate, and kind, as well as very knowkedge.
Carolyn
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Estes Experience
July 29, 2020
One of the best experiences I've had with Estes Services over the last ten years.
Dylea
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseThe Coolest Carrier ever !
July 29, 2020
The two guys who came to install were great , they worked very hard in the 98 degree weather ! They were polite and very knowledgeable ! My sales representive who came to my house worked it out where I wouldn't have to call another company and was able to get me in the next day ! Estes abs Carrier are great together !
DANA
Verified PurchaseExcellent crew!
July 28, 2020
Jacob came promptly to quote my system and left three options. The system I chose was a little higher priced than a comparable system quoted by a competitor, but he spent a good bit more time assessing my needs and explaining the options. After some researching of companies and equipment, I chose Estes because the equipment and service were better than the larger HVAC installers, and they are a big enough company to execute the service on a first class level. Carlos, Geovanni and Travarus arrived the morning after the bid was accepted. They worked all day to complete the job, and made sure everything was in perfect working order before leaving. Thanks for a great job!
WALTER
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAbove and beyond
July 27, 2020
The ability (of both the consultant as well as the service technicians) to solve problems were by far the most impressive characteristics exhibited, though the compassion and personal treatment were too exceptional to not comment on. Sam, Jered, Luke and the guys they had to call for backup defined above\-and\-beyond professionalism that seem rarer and rarer as the world gets more complicated and isolated. Jered in particular literally went the extra mile.. probably over 50 miles.. to come back after installation was complete to tweak one unfinished detail with the best attitude possible. Couldn't ask for more.
ELIZABETH
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes service is outstanding.
July 24, 2020
The sales person was excellent. The installation technicians were on time, courteous, and efficient .
Theresa
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFairburn
July 21, 2020
No info on how to indicate rating. Is one the best or is 5 the best?
DEBORAH
Expertise (4)
Service (5)
Solve Problems (5)
Verified PurchaseThermostat Trouble Shoot
July 20, 2020
Thermostat still not picked up by app. Will be calling again as we have been unable to register this unit to work this feature.
Shane
Expertise (5)
Service (5)
Solve Problems (3)
Verified PurchaseAir Conditioner installation
July 17, 2020
The installation team worked quickly and professionally.
MARILYN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes is Bestie
July 07, 2020
Excellence defines Estes
Paul
Verified PurchasePrompt and courteous service.
July 06, 2020
They showed up when they said they would, did the work they said they would do in a timely way, and were courteous and helpful.
KEITH
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseReplace old system
June 26, 2020
My experience was excellent, from the initial contact thru the installation, I was treated better than expected. Thank you for making a stressful situation unbelievably comforting!!!
CHAZ
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAmazing service and HVAC system
June 23, 2020
Estes had the most comprehensive and detailed quote. From the sales team to the installation team absolutely great service and professionalism.
STEVEN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
June 23, 2020
i have used Estes for a few years \& I am very pleased.
Rodney
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood Experience
June 23, 2020
Very good service. Would recommend to friends or neighbors.
JUDY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Experience!
June 22, 2020
Justin H was very knowledgeable and gave great advice while I was shopping around different companies to fix/replace my AC, in the end Estes Services was the most clear about their warranties and coverage as well as the reasoning on the parts they were quoting.
PRIYANK
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service all the way around
June 19, 2020
Everything from our incredible salesman to the guys installing it was an excellent experience
RITA
Verified PurchaseExcellent
June 19, 2020
Salesman and technician were wonderful to deal with
MariJo
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes Services Atlanta GA
June 18, 2020
Service to replace 11 year old heat pump/AC was very efficient with a great explanation of choices.
Frank
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePrompt service, very thorough, detailed answers to our questions
June 11, 2020
It was good!
Maureen
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent
June 09, 2020
Estes professionals were the absolute best. Very professional, knowledgeable; the installation was quick and un\-intrusive, and they put customer care and safety first.
LYN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInstall new unit
June 08, 2020
excellent job
Elizabeth
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service
May 12, 2020
Great
THOMAS
Verified PurchaseOutstanding
May 03, 2020
The installers did an excellent job.
SHIRLEY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service
May 02, 2020
All went smoothly!
JEFF
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseA/C Sales and Installation
April 28, 2020
Excellent service from both the sales and the installation team during these trying times.
Kathy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood Experience
April 27, 2020
Jordan and Brad did an excellent job installing our new equipment and explaining how it operates
William
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes Installation of Carrier HVAC system - lower level of 3793 Sidestreet, Atlanta
April 21, 2020
Installers arrived on time at 9:00 AM and did excellent work. Left at 5:00 PM that afternoon. Cleaned up before leaving and removed all of the old system materials.
Allison
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent HVAC Replacement Service
April 14, 2020
Very pleased with the prompt service received for the replacement of my AC/heating Unit. The service men answered all my questions and I felt comfortable with their protective gear and respect for social distancing on the day of install. Price was also very reasonable as well!!
Vivenne
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseTrusted service, Loyal customer for 30 years
April 14, 2020
I never worry when using Estes\-they set the bar for service
Daniel
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service.
April 14, 2020
Great job
Marie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes Install
April 06, 2020
Fast, efficient and professional service
CJ
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExceptional Service
April 04, 2020
Estes provided quality service in a timely manner and demonstrated excellence in the installation process.
Dale
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes is the best!!!
March 27, 2020
From Raymond(my serviceman), to Dustin(my salesman), to Jarret \& Byron(my installers) and to Cody(manager of installers), they were all professionals, answered all my questions and did a great job on explaining everything plus much more!!! And they cleaned up after themselves, I would give them all a 100% rating!!!
JOY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseA/C and Furnace Installation
March 24, 2020
The installers were very efficient and courteous. They were very careful in my house and did not leave a mess.
EUNICE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAtlanta's Best HVAC Company
March 24, 2020
Accurately diagnosed issues. Explained cleared the necessary actions. Reviewed equipment choices and options. Installed new system in a timely manner. Nothing more needs said.
JIM
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAnne Clegg
March 11, 2020
The most excellent service ever!!!!?Every single person was outstanding!!! Helpful and very knowledgeable!!!
ANNE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseJust great
February 26, 2020
These guys from day one were the best, came out a week before installation and quoted me price, then put it in on a rainy day. All done in about 8 hours. Would recommend them to anyone
LARRY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier Coil Replacement
February 07, 2020
Carlos \& Giovani were so respectful, detailed and knowledgeable!
JULIE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseYes, I would.
January 23, 2020
Estes did as they usually do \- an excellent job (smile)!!!!
Monique
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePeace of Mind
January 21, 2020
So glad we went with Estes! From beginning to end Estes did not disappoint. We knew it was time to replace our three HVAC units, but what we didn't know was that one of our units was installed incorrectly in our basement (not by Estes) After completion it has been over two weeks now and our basement no longer smells and our house is incredibly comfortable. The guys that did the installation were so respectful of our home and left the mechanical room in better shape than they found it. Justin, Jordan, Brad, Tyler, David, Dakota and Damey, thank you for making this a great experience.
Deborah
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEfficient and Timely Service
January 19, 2020
So far I am pleased with the system and the installation. The Estes technicians were very professional and cleaned up and removed all old parts and debris. It was a stress\-free installation process.
Cheryl
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent sales and installation professionals
January 12, 2020
Would definitely recommend Estes Services to friends and family.
Julie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseQuick action to address a dangerous situation.
January 11, 2020
I've had a contract with them for 3 years and they have caught problems in the past. This time it took 2 visits to realize that my heat exchanger had cracks and was introducing carbon monoxide into my home. They acted quickly to get me a new furnace installed and did a great job of putting in the new unit. The job was a bit more difficult as the new unit was a lot taller than the old one and access was tight but they got it done in about 4 hours start to finish.
Bruce
Expertise (4)
Service (5)
Solve Problems (5)
Verified PurchaseNext Day Installation
January 09, 2020
During routine inspection a problem with our heating unit was discovered. Estes priced the replacement and had it installed by the end of the next day.
Larry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
December 21, 2019
All of the technicians were great.
CHARLES
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEXCELLENT
December 20, 2019
Service was outstanding
NANCY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseQuick and Professional Service
December 13, 2019
During routine maintenance Estes discovered a dangerous problem with our heat exchanger. The had a sales person out that day and completed a full new installation by the end of the next day. Just in time for a holiday visit by our family. We have been very happy with their service over the years.
Larry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes Services team highly recommended for their honesty, expertise and thoroughness in doing a great job.
November 19, 2019
All personnel were very knowledgeable, professional. Explained thoroughy the problem(s) and how they would be addressed. Service crew pleasant, professional and completed the installment and cleanup in a timely manner,
Alice
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Professional Service
November 15, 2019
I've been a client of Estes for probably 30 years. I've never been disappointed in the service I've received. They have been honest with what I needed and have been on time providing service. I really can't image using another dealer.
THOMASINA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes Great Service
November 10, 2019
Customer for over 20yrs, always receive good service.
SHELIA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Experience
November 07, 2019
Would recommend based on service quality.
Ellen
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasereplaced downstairs HVAC unit
November 01, 2019
Crew did very good job, stayed off my lawn, left clean worksite, explained what they had done.
Dale
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseTotally dependable and reasonable!
November 01, 2019
I have used Estes for several years for all issues. I couldn't recommend a greater company to take care of my home and services needed. I definitely recommend them to everyone I know!
Brooke
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseterrific, very professional
October 25, 2019
wonderful, professional, Did the job RIGHT, you can tell Estes treats its employees well. Very happy, professional guys. left my home spotless (even put pine straw back down outside. wow). No rush\- here to get it done right. period.
Penn
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePositive
October 18, 2019
Good job.
Kristian
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePrompt and courteous
October 16, 2019
Excellent
ALTHEA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReplacement installation of existing system
October 14, 2019
Installation was completed efficiently and install issues were handled without hesitation.
JOEL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience from sales estimate to installation?
October 14, 2019
Great overall experience from sales to installation!
SHIRLEY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes staff installed a new HVAC system for me.
October 09, 2019
Jared, RJ and Byron did a terrific job installing the HVAC system on Tuesday Oct 8. They were professional, timely and answered all my questions. Also, Justin was super helpful in explaining the different systems to me when I decided to purchase a new one on Saturday Oct 5. Finally, Alex is a terrific service tech and made my option clear for the service call in the first place when I discovered the original unit was not working on Saturday Oct 5.
SUSAN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent knowledgeable, friendly service Technician's
October 08, 2019
Excellent! Easy no mess Installation, didnt impact me working from home.
SHERELL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePretty good experience
October 04, 2019
I appreciated that the sales guy brought a window unit over to help cool the house, but I haven't heard from him to come pick it up. They added a new supply and return \- the new supply puts out a ton of air, but we are getting reduced pressure at a few other supplies.
Alex
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseMade it happen
September 26, 2019
Justin Hancock is probably the best sales person, project manager, customer service, knowledgeable, "make it happen" individual I have ever met. The installation team was very good as well.
LOUIS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFast and Efficient Installation
September 26, 2019
The service provided by Estes is fantastic. We just had a furnace and AC installation done and I was very impressed. The whole installation was done quickly and efficiently. The team was very knowledgeable, courteous, and completely understood their individual roles in their work. Besides that, they were 3 nice guys. I recommend Estes Services to anyone with heating and air conditioning needs.
TOM
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseMy new heating and ac system
September 26, 2019
The equipment installed works perfectly.
STEPHEN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLowest cost compared to two other quotes. Sales rep did an excellent job.
September 19, 2019
Easy to work with.
HANK
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCompletely satisfied
September 18, 2019
We recently relocated to this area and had to replace a 19 year old HVAC system. Sam Rhone from Estes Heating and Air gave us a thorough inspection and quote. Four techs, Fray, Bladimir, Carlos and Giovanni arrived the next day and worked had to remove the old system and replace with a variable speed unit that is whisper quiet and efficient. The techs would stop at any time you asked them a question and they thoroughly provided an explanation. Our experience with Estes was very positive and we plan to sign up with their maintenence plan as well.
RAY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery good not perfect
September 18, 2019
Zoning System was improperly installed which necessitated midnight call to fix the issue. The followup at that time was fantastic. Technician was so helpful and cheerful.
Charles
Expertise (4)
Service (3)
Solve Problems (5)
Verified PurchaseAlways Professional
September 14, 2019
Excellent Service
Jerry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNEW HVAC
September 04, 2019
VERY PROFESSIONAL FROM START TO FINISH
MARTIN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReview of Estes sales and installation
September 04, 2019
Installation went well \- no issues.
JERRY
Expertise (5)
Service (5)
Solve Problems (4)
Verified PurchaseThis is how the pro?s do it!
September 04, 2019
If you are not a top tier performer Estes will make you one, they only keep the best.
WILLIAM
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCould not have been better
September 03, 2019
Very easy to work with and competitive price wise
SYLVIA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExperienced & Professional Service
September 03, 2019
4 men solved every problem and installed 2 units, cleaned up everything, and explained all their work to us in a timely professional manner.
SHERRY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKnowledgeable Sales, Timely Service/Install
September 03, 2019
Very informed sales person. Low pressure. Quick turn around on install. Polite, hard working install crew. Aware of this dealer through local television ads.
KELLY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAwesome Team
August 27, 2019
This team did an awesome job! We cannot be more impressed with them. Thanks for great service.
MARK
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent
August 22, 2019
Excellent
MARY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLoads of TLC - tender loving care
August 21, 2019
Estes put in two new furnaces and ac units at our home. There were a couple of issues to solve due to the fact that our home is over 70 years old. The Estes installer and engineer figured out the issues and gave our home tender loving care with a number of visits until everything was to our satisfaction.
PAM
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAnother great experience!
August 15, 2019
Excellent customer service as well as quality products.
VERONICA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNice
August 14, 2019
Professional
HILDA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent experience
August 10, 2019
I was extremely satisfied with the install on 7/9/2019 by Estes Services. They initially installed the air conditioning equipment and furnace when I built the townhouse in 1989. Estes has serviced the equipment ever since and replaced the equipment when required via an annual maintenance agreement. Their technicians are courteous, knowledgeable, and take the time to explain the operation of the equipment. Arthur Clement, owner
ARTHUR
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood service
August 02, 2019
Fast and friendly service. Installed a new ac unit in a timely manner
BRIAN
Verified PurchaseGreat service!
July 22, 2019
Great service
Don
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service!
July 22, 2019
Great install
Don
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePositive
July 12, 2019
Clean, friendly
SUSAN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes
July 08, 2019
I have been an Estes customer for 20+ years because they provide great service \& products.
VALERIA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseThorough
July 02, 2019
Professional, thorough, clean, efficient
Susan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePerfect Install
June 24, 2019
Estes Services in Atlanta, GA did a wonderful job of assessing my needs and giving me options to replace an aging system. I ended up choosing the Carrier Infinity line and all I can say is WOW. I thought the comfort level of my home was good until the day after the install. Night and day! These systems are amazing. The Estes crew from sales to install were 100% professional. I would not hesitate to use them again or purchase another Carrier system.
CHARLTON
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseRecommend without hesitation.
June 24, 2019
Great install. Extremely knowledgeable and professional.
JEFF
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePhenomenal
June 21, 2019
Excellent service and very professional
CRYSTAL
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasebest of the best
June 19, 2019
It was a great experience
CARL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFantastic!
June 11, 2019
Technical and engineering capabilities without peer!
ROBERT
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExperienced
May 31, 2019
I had two very well experienced technical skilled professionals. They both were very polite and provided great customer service. I am very pleased.
CYNTHIA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHVAC System Replacement
May 31, 2019
We have used Estes for years to handle our annual maintenance of another home HVAC and have been good about keeping that system running. So, unfortunately when we was told about the repairs to our current system at our second home, they were our first choice. From the sales person to the installers that came onsite, we was satisfied with service.
GREGORY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNot Certain That I See the Added Value
May 23, 2019
This is a landlord/tenant situation involving a property which needed significant attention, so I picked this dealer because it handles multiple issues (HVAC, plumbing, electrical). Estes was great to work with, since I am remote. However, I tried to do a cost comparison and asked for an itemized cost breakdown for to accompany all the parts identified on the estimate to replace the HVAC. I didn't get it. I was frustrated with the pricing or cost model but it seems to be standard for the industry. Every tradesman get their bite at the apple, but if you elect to buy an entire system, then no cost for their cost estimate. Again, I picked this dealer because they had expertise in multiple areas (electrical, HVAC, plumbing, etc). But I'm not certain that I see the added value.
VERONICA
Expertise (4)
Service (4)
Solve Problems (5)
Verified Purchaseexcellent service, knowledgeable personnel
May 22, 2019
I have had Estes do work at my house in the past and have been very satisfied with their response and their work.
LINDA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSeamless
May 22, 2019
They did a great job!
GLORIA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePurchase of New AC
May 18, 2019
Purchase made and installation followed 3 business days later.
ELIZABETH
Expertise (5)
Service (5)
Verified PurchaseExcellent Professional Services
May 17, 2019
My husband and I are very pleased with the entire process from diagnosing the old equipment, options to upgrade, financial aspects, and installation. Very impressed with the professionalism of all staff. Thank you.
TEE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew AC
May 16, 2019
Great staff, Jared and Chris
RUTH
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInstallation Experience
May 13, 2019
We received excellent service and installation.
ARNOLD
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Customer Service
May 02, 2019
Very good, reliable, very professional
Patty
Expertise (5)
Service (5)
Solve Problems (4)
Verified PurchaseCondominium replacement of complete heating/ ac .
May 01, 2019
Excellent sales and service . I have used Estes for over 25 years on 2 different properties. Never had any problems with dealing with them. In my opinion, if you don?t get in touch with them for a problem with your current system or get them to quote you on a new system, you are making a mistake.
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes is excellent
April 30, 2019
Estes was price competitive and provided as good of service as I have ever received. I would recommend them.
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase1st class
April 30, 2019
1st class
DANA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseBest customer experience around!
April 30, 2019
The technicians were friendly, helpful, on time, courteous and completed the project with 100% customer satisfaction!
Jessica
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEfficient and respectful of the home
April 29, 2019
Installers made sure to remove all old parts and installed new furnace/ac along with duct work within about 6 hours. Used dropcloths and shoe covers at all times and vacuumed up any drywall that was impacted. Thanks.
ANEESH
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat job and have improved our home
April 28, 2019
I really enjoyed working with the people there and I felt they did the best job for our home!
Chris
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional and Customer Focused
April 28, 2019
Estes has been my go to HVAC service experts for a long time. They are family owned and family focused. I appreciate the kind of service they provide every time.
GWEN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent
April 27, 2019
Highly recommend!
HEATH
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent experience
April 26, 2019
Estes Services technicians, especially one in particular, handled installation quickly and went out of his way to make sure installation was performed to our satifaction.
BARBARA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLong Term Relationship
April 25, 2019
We have used Estes for our heating and air conditioning needs for over 30 years. They have provided the best installation and maintenance services that we could ask for. Really good people throughout their company.
GEORGE
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseexcelent
April 25, 2019
knowledgeable and courteous
BRENDA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseIncomplete install and faulty equipment
April 25, 2019
I hired Estes to install HVAC system in a rental property. They did not complete installation in one day as promised and did not even bother to let me know the job was not completed. I just happened to find out because they called me by mistake when they were trying to reach the tenant to get access to the property. Within a week, the unit stopped working properly because of a faulty thermostat that they knew had issues but installed anyway. Then the next week, the drain line was clogged, causing water to fill the drip pan. New drain lines were supposed to be installed but obviously were not. This has been the worst $6000 I have ever spent and they treat customers like they are stupid and are also not nice. I will never use them or recommend them to anyone.
KISHONNA
Expertise (1)
Service (1)
Solve Problems (1)
Verified PurchaseInstall
April 23, 2019
Timely
ROBERT
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseI don't know what this means -- the salesman or the installers. I have used Estes for almost 40 years because I trust them.
March 15, 2019
I can't answer the "Attributes" ratings; the salesman and installers came and went, were very pleasant. How would I know about or be qualified to evaluate their expertise, solve problems, and "service" (whatever that means). Example: at another location I had a heat pump installed a couple of years ago BY A DIFFERENT DEALER; I would have rated the installers as excellent right after the installation, but after two billing cycles my electric bills tripled and it turned out that in July they left the heat pump running on BOTH heat and cold. I will say that that company had no excuse and they did make me whole in both fixing the settings and giving me credit for two years of maintenance service.
GAYLE
Verified Purchasegood job, answered all questions, coordinated furnace and water heater installation very nicely
March 11, 2019
family\-owned business
JAKE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAlways The Best
February 12, 2019
I was very happy with, Collin, our technician, the gentleman that did the estimate, and Brandon and Mitchell who completed the installation of our new furnace. I believe the estimate may have been done by Justin. All of these gentlemen were wonderful at answering my questions and were very professional.
Ann
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery good - excellent responsive to all our needs.
February 11, 2019
There have been a few service call issues due to the programmable thermostat (Honeywell) not functioning properly especially as the cold weather dipped below the 40's. It had been working erratically.
Michael
Expertise (4)
Service (5)
Solve Problems (3)
Verified PurchaseMy Experience
January 29, 2019
Estes was recommended by a neighbor...beyond the price tag, it was a very positive experience dealing with them.
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery pleasant to talk with he was customer service friendly and experienced
January 29, 2019
Will always use this company
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDisney's reviee
January 28, 2019
Satisfied at this posting.
SIDNEY
Expertise (4)
Service (4)
Solve Problems (5)
Verified PurchaseEstes is GREAT !
January 27, 2019
After extensive research on a new heat pump system, I chose Estes. I found from everyone I came in contact with, they all were very professional, courteous and very knowledgeable ! From Cameron in the office, Chris Mcbride my salesperson, to Fray, Bladimir, Jacob and Tabarius, the install crew, I could not be more pleased and more confident that I made the right choice going with Estes ! My new heat pump system runs great and although I've only had it a couple of weeks, if any problems arise I am totally confident that Estes will handle it with the same professional experience I have had with them thus far.
MARTY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood service start to finish
January 24, 2019
Good customer service. Minor issue during initial installation that Estes promptly corrected. Good experience overall.
JOE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery thorough. Easy to make appointment
January 10, 2019
Service reps were thorough and very careful.
SUZANNE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery professional
December 28, 2018
He was very knowledgeable about our needs and helpful explaining the installation.
ANTHONY
Expertise (5)
Service (4)
Solve Problems (4)
Verified PurchaseCarrier gas furnace install
December 26, 2018
Great service. Knowledgeable people. On time.
Fred
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseService
December 22, 2018
Excellent service
EFFIE
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseESTES INSTALLING CONTRACTOR FOR CARRIER HVAC
December 22, 2018
Professional, timely with installation, able to secure product I chose within 2 days. Contractors answered all my questions, concerns in detail. Very very pleased with Estes service team. Have been a customer for over 20 yrs with Estes and will continue to rely on their service and expertise.
DAYLE
Expertise (5)
Service (4)
Solve Problems (5)
Verified PurchaseGreat service all around!
December 13, 2018
Mike Todd w/ Estes was fantastic! Great job from start to finish!
James
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseBest price, service and great cleanup
December 13, 2018
On time, on budget, great cleanup
Mark
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseResponsive and professional service but problems with new furnace.
December 07, 2018
My new furnace stopped working after 2 days. It took many service calls over a few weeks, and Estes replaced my brand new furnace with another new Carrier furnace. I was told later the furnace was good, but it was vented improperly, causing it to not work. Estes service was prompt and professional, but the improper venting caused me weeks with no heat upstairs.
DAVID
Expertise (4)
Service (5)
Solve Problems (4)
Verified PurchaseDallas New Furnace
November 09, 2018
Fast and Courteous Service
Mark
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExpertise
November 07, 2018
Very knowledgeable and answered all my questions.
Martha
Expertise (5)
Service (5)
Verified PurchaseVery satisfied
November 03, 2018
Excellent service.
GARY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAC Install
November 03, 2018
It was a great experience. The technicians were nice and courteous.
BERNADINE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience
October 30, 2018
I was not happy with the air output from my vents, my installers stayed till they resolved the issue. The whole process from start to finish was great. I?m looking forward to seeing my power bill!
Batsy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDid exactly what they said they would
October 25, 2018
Great guys, great service.
Desarie
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase1st floor HVAC replacement
October 22, 2018
Sales person was very helpful in giving us options for fit our budget. Installation was performed with very good expertise's and the installers did a very good clean up.
Tom
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseINSTALLATION
October 13, 2018
JEREMY THE INSTALLER AND THE 2 GUYS WITH HIM WERE RESPECTFUL AND EFFICIENT.....SO FAR NO PROBLEMS WITH THE UNIT
Lillie
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseGreat service, professionalism
September 27, 2018
Very satisfied ??
Jerry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAir Conditioner & Heating
September 05, 2018
I just had a new unit installed at my house and I?m loving it
JEANETTE
Expertise (5)
Verified PurchasePrompt, Courteous, Thorough
August 24, 2018
Crew was very efficient and courteous during entire replacement of my two central AC systems. Cordial during discussion of challenges encountered during installation of additional ducts. Careful in clean\-up after completion of job.
David
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseI wanted the best air and heat systems for this home that has been in my family 63 years.
August 21, 2018
Estes and their personnel did a great job as always!
David
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAll new units work great!
August 17, 2018
Just what we needed after struggles with frozen lines in summer and leaking gas lines in winter.
NATE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEfficient and pleasant installers
August 03, 2018
Although the equipment was expensive, it was installed with no problems and the installers seemed to be knowledgeable and efficient.
Karin
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWould highly recommend
August 02, 2018
Very friendly and professional. Mike and the install technicians made installing our new heating and air conditioning system an easy and stress free experience. They even went above and beyond and replaced some ducting that was bad at no extra charge. A class company.
David
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes is the BEST!
August 01, 2018
Our experience with the purchase of our new Carrier Infinity HVAC was truly amazing. Collin is an excellent technician who repaired our existing unit to get me through the 97 degree weather long enough to have the new unit installed. Justin, our sales rep, was extremely knowledgeable and explained the benefits of the new system clearly. Justin provided amazing customer service. He even spent an hour on his day off to calm my fears about our selection! On the day of the install, everything went very smoothly as Justin had prepped the installers with very detailed instructions prior to their arrival and he fielded any installer questions, allowing my husband and I to enjoy our day with minimal distraction. The installers were also very professional. They did an excellent job and left the site cleaner than it was before they got there. They corrected a long standing issue with our original HVAC that was replaced. The lead installer set up our thermostat and showed my husband and I the basics of operation. Justin came back that week and demoed additional features of the thermostat and set us up on the internet so that we can control the temperature from our iPad and phones. Amazing positive experience from beginning to end. We love our new unit! Quiet, efficient, dehumidifier air! Very cozy and comfortable! Thank you for an excellent product and an excellent install!
Jennifer
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseYes, I would recommend this dealer
July 30, 2018
Always a solutiion
Mercedes
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEasiest decision when replacing HVAC system
July 18, 2018
They were the 3rd and final company to come out for my system. While they maybe priced a little higher, I had full confidence that what they recommended and I had installed was what I needed.
JENNIFER
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service and price
July 10, 2018
Went above and beyond
Zach
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Heat Pump Installation
July 07, 2018
When our old unit stopped working effectively, we contacted Estes. The sales representative ( Dustin Henderson) provided us with several options ( pros and cons), answered our questions about the Carrier units, addressed our concerns and gave us a very good understanding of the installation process. Those who did the installation ( Tyler Weeks and Chris) were on time, walked through the process and locations with us before starting, answered our questions, were thorough and careful in their work, were neat and totally clean up the areas where they were working.
Lenore
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseMe
July 05, 2018
Great service
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
July 05, 2018
Estes associate was very prompt to come to our aid on a Sunday! When others told us we had to wait until Friday!!!
Brett
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes services
July 02, 2018
Jordan, Colt, and Justin did an excellent job. They were thorough and professional.
Jonelle
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat job
June 27, 2018
Excellent customer service and install.
Jon
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery pleased!
June 27, 2018
I needed a new AC and from the initial call to the final installation everyone was helpful and professional.
Melanie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReview - excellent
June 27, 2018
very professional
Sara
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReplace heat pump/AC unit
June 22, 2018
Excellent service and responsiveness, from sale to install.
Joan
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseestes
June 14, 2018
great service and expertise.
KURT
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKnowledgable service techs!
June 07, 2018
Estimator and technician were knowledgeable and friendly. We're happy with our purchase. The only issue that I had was that my carpet was dirty following the installation.
CHALLIE
Expertise (5)
Service (4)
Solve Problems (5)
Verified PurchaseNew AC?s
June 02, 2018
One AC unit came with broken part, but repaired by technician with parts from their office. Other AC has not worked properly since installed, serviced multiple times with no resolution yet it?s been over a week. Unacceptable quality of parts and/or Service.
Brian
Expertise (4)
Service (2)
Solve Problems (2)
Verified PurchaseReplaced 26 year old a/c.
May 11, 2018
Servicemen did a great job under close quarters. We are very happy with the job they did and their professionalism. From what I have seen over the past year, Estes Heating and air, has outstanding employees that are very polite and professional. I would recommend them to anyone.
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service
May 01, 2018
Marcus snd RJ were professional and thorough. Great team!
Meredith
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience
April 30, 2018
Estes made it easy to make an informed decision and were very quick to schedule installation. Only positive things to say about them.
Karen
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePurchase and installation of our new HVAC system
April 28, 2018
Best choice we could have made in choosing Estes Services for the purchase and the installation of our new Carrier system. From Sam our sales consultant to Santiago, Rafael, and Travaras on our installation crew, our entire experience was made a 5 star one because of them.
Mark
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Furnace
April 28, 2018
The techs that installed our furnace did a fantastic job. The were efficient , knowledgeable, polite and hard workers. Keep employees like this and treat them well and you will have a great company.
Jeff
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew A/C unit
April 24, 2018
New Carrier A/C unit installed.
Earnest
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
April 20, 2018
Dakota and Colton were on time, friendly and courteous. They did a great job and cleaned up afterward. I think what is refreshing is that they seemed to genuinely enjoy what they were doing. Dakota was very patient, and instructed me about the new digital thermostat in a way that I easily understood.
Beth
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat experience! Friendly, proficient installers. AAAA++++
April 08, 2018
See above.....
Tom
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service from ESTES SERVICES
March 31, 2018
Just instaled both systems by ESTES SERVICES. Quick service
Jack
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWater Heater
March 29, 2018
Prompt and efficient.
Parrica
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHappy with the service
March 15, 2018
The sales professional was very thorough in explaining the options and allowed us full freedom in making the final choice. The installation crew was very polite and apparently very knowledgeable about their job. They completed the installation and cleaned everywhere they had worked. I was fully happy with their performance.
James
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat installation
February 27, 2018
He team arrived as scheduled. The gentlemen were friendly and respectful. They even ran the vacuum before leaving so I didn't have a mess to clean up.
Jeri
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseprofessional! Very nice!!
February 22, 2018
From the sales (Dustin) throughout the installation just 2 days later! we have been VERY impressed with Estes. We are happy with our Carrier equipment so far!!
Jack
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew equipment installed
February 21, 2018
Rafael,Santiago, Jared and Jeremy did a very good job installing my new unit
Sautine
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHVAC experience
February 07, 2018
It's not like you get many choices, since in modern times there is an expectation that you must have an HVAC system. I will also note that my opinion is also predicated on the fact that I moved into this house in April 2017 after alleged thorough inspections, so it was not all that pleasant of an idea to come to understand that a new HVAC system was needed. I was familiar with the company from a previous experience, and in general have been satisfied with what service I get from the individuals that come out and do the work. Yet, objectively I can't be overall completely and thoroughly satisfied because of some technical issues that got in the way. First off, the system was not installed when it was supposed to be installed. Yes, a couple of inches of snow happened to come the night before, but the facts remain that the morning of the install I got a message that they were arriving late, only to be followed up with a cancellation the hour later. The day of the actual install, the guys working on it (who worked continuously all day long) came across a problem related to a part in the system that wasn't working. Again, not the company's fault, but it seems that when you're paying for the top of the line system, this shouldn't be an expected issue. And then, had to call the company out a couple days later for a faulty system that apparently is related to wiring. It was explained that the instructions for installation are not compatible with the reality of how the system needs to be wired. So, all in all, the technicians were capable and friendly and got the job done, but the entire experience was not all that gratifying. I would certainly recommend Estes \- I have been very satisfied with the service that they provide. I think we were just victims of the circumstances.
Don
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseGreat Experience with Carrier Products Installation
January 29, 2018
Corey and Michael from Estes Heating and Air Conditioning Services installed my Carrier Furnace and Air Conditioner. They arrived on time and quickly went to work removing my twenty\-year\-old system. They put down drop cloths to protect my hardwood floors and covered their shoes with booties each time they came into my house. They worked quickly and efficiently. By early afternoon both systems were installed. They answered all of my questions, cleaned up, and left my house in the same condition they found it. I was very pleased with the installation! I will call Estes in the future to maintain my new Carrier Systems.
Teresa
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier HVAC/Heatpump Installation by Estes Heating & Air
January 17, 2018
The guys arrived on time, solved the various problems of location, thermostats, and placement of units without issue. Installation of two units, one upstairs, one downstairs, was done in one day.
Bill
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNot sure what you mean here.
January 05, 2018
Description of what ? I'm assuming when you list attributes, you are referring to the installers. If so, I was very happy with their service \- both gentleman were very, very pleasant \- they worked diligently from my perspective, cleaned up well when the job was completed and answered any questions I had regarding the product.
Carol
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew system
December 27, 2017
Efficient people , well informed and courteous.
Darrell
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseA review.
December 23, 2017
A review.
Ruben
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
December 12, 2017
Excellent service
Bob
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNo follow through
October 02, 2017
Crew that installed the 2 outdoor air conditioning units did not caulk all the openings in the furnace cabinets or around the air handler and coil. Both units were leaking air profusely. I taped them up. The lead installer also told me that I would not be able to use the fan with the system because with the thermostat provided, the fan cannot run unless the system are heating or cooling. The Instalation Manager came out and fixed the units so the fan works and caulked around the furnace and air handlers. I asked him if he would give me 1 additional year of free labor to make it right and he said he would get back to me after he talked to his management. It has been almost 2 months and no one ever got back to me with an answer one way or the other. I thought my request was reasonable since Estes admitted that the installation was below their standards.
Mark
Expertise (1)
Service (1)
Solve Problems (1)
Verified PurchaseJack
September 20, 2017
Installation of new AC and Heating System
Jack
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier A C
September 16, 2017
Jordan and Scott were very professional and were quick to answer any questions about my A. C .unit that they installed .They cleaned up after themselves and did a marvelous job,they answered any questions that I had .I'm very happy with the installation process it was fast and thorough. Both of these men are an asset to your company.I would recommend Estes Services to anyone that needed A. C. or Hearing !
Tom
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseA.C. Replacement
September 12, 2017
.
Kalvin
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent service
September 07, 2017
Great emergency services. Great install experience.
Steve
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHappy with purchase
September 05, 2017
I have been a service customer for a while and have been very happy with Jose's work. I just had to have a new unit installed and am very pleased by the whole process. From Leverne and Cody coming out to spec out everything in detail to the installation team. Everyone on the installation team did a wonderful job with quality work. Patrick and Lee did a great job building a crawl space door and sealing up some holes. Jared W and his team (Nick, Byron, Ernest, and Rafael) were very easy to work with and were able to answer all of my questions and also make a couple of adjustments to placement with no problem. I'm glad I chose Estes.
April
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseRe: July installation
August 31, 2017
The July installation went off without a hitch.
Donald
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes great job
August 03, 2017
the tech that install did a great job and explaining how it works.
Larue
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseI have only had new ac unit for a couple of months, it is below my bedroom and I never hear it, luv
July 29, 2017
So far my experience with with Carrier and Estes has been rewarding, unit works great, xtremely quite, which I love and has proven to very efficient. My ac unit is below my bed and I never hear it, I wish my next door neighbor would get one.
Reginald
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellence
July 28, 2017
Professional. I was so impressed I cancelled a competitive visit and quote.
RAYMOND
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReview of services provided by Estes employees.
July 25, 2017
I felt very confident about the men installing my new HVAC. They were courteous, hard working and, very knowledgeable of the product. They explained the system to me and kept me informed as they worked through the day. After installation, they thoroughly cleaned up. I highly recommend Estes services!
LINDA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAC/Furnace Install
July 05, 2017
Estes did a great job!
SUSAN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHeathing and AirconditionInstallation
July 03, 2017
The representative that sold me the unit was very personable and knowledgeable. He showed me to brands and told me which brand would be better for as quality and pricing. The sales representative also gave me the time and how long it will take for the unit to be installed. The guys who installed the unit came on time was very professional.
Philippa
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat workmanship
June 23, 2017
the guys had a tight area to work with in our attic. But they were able to get it installed and the extra return added as well. the house is cooler than ever before.
JARED
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier AC
June 19, 2017
Outstanding product \& hard working, knowledgeable installation.
Terry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent experience
June 17, 2017
Very professional, helpful, punctual, \& knowledgeable.
Elizabeth
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase?
June 17, 2017
Client for years
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseQuiet and efficient unit -- professional installation
June 01, 2017
The crew was here all day to remove the old equipment and complete the installation of the new unit. They arrived on time, and they were professional in their demeanor. The equipment installation passed the inspection by the city. One member of the crew explained many of the features of the new equipment, and he suggested that I keep the fan running on "auto" \-\- which has allowed us to be comfortable at a higher temperature setting \-\- I'm looking forward to seeing a lower electric bill for this summer. Well done, Estes.
Mary Ann
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEric m
May 31, 2017
Installer was professional and thorough.
Eric
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseESTES H/A & CARRIER set an example of excellence
May 09, 2017
Outstanding service; totally professional; on time as promised; very knowledgeable; fair pricing and payment arrangements; called after to be sure all was well.
Don
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat job!!
April 28, 2017
We are very happy with the installation of our new Carrier system. Estes has been nothing but professional. Thank you for the great installation and service so far. :)
RANDY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInfinity Heat/AC Installation
April 25, 2017
The reputation of Estes Services in the metro Atlanta region is outstanding. I have three systems in my townhome\-\-all Carrier. The recent installation was a replacement for an older system. From the maintenance person on through sales and service installers, everything was exemplary. The work ethic and level of expertise is superior. I recommend Carrier and Estes Services in Atlanta most highly!
Randy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Experience!
April 19, 2017
The whole experience was great. They were able to solve a couple of problems we had, and the installation of the product went very smoothly.
DAVID
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExisting System Replaced
April 18, 2017
The Estes Heating \& Air team removed my old system and installed my new Carrier system without any problems. They made sure I understood how to use the features of the system before leaving. They were professional and courteous.
VALERIA
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasenew carrier
April 17, 2017
The installers were professional and displayed expertise with our installation. The Carrier Infinity system worked immediately and properly. I am tremendously impressed with Estes and Carrier.
THOMAS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseComfort and Relaxed System
April 10, 2017
I had a super nice experience when Ed and Carlos installed my system. Both gentlemen were courteous and explained my system, going over the equipment to ensure I understood how to work the equipment. Both gentlemen were patient and considerate of my 4 dogs and gave me ample time to close up my pets to ensure they did not get upset. Ed and Carlos are very nice, knowledgeable and quick workers.
Lana
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAnother satisfied customer
March 24, 2017
Solid experience all around!
Claude
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReplacement HVAC unit
March 23, 2017
In large part, due to the restrictions on Freon, I needed to replace my HVAC unit. The person that gave me the estimate was knowledgeable about the options. He arrived late due to traffic, which can be a usual problem in the area I live. The two person installation team arrived on time and went right to work. Their work was performed smoothly and professionally. They kept their work area, both inside and out, in an orderly fashion. The left both areas in the same condition was when they arrived. Unfortunately they missed wired some of the equipment that left the fan running continuously and the UV light inoperative. When the issues were reported, they arranged for the normal service person to address the issues. He quickly identified the issues and corrected the wiring situation rather quickly. I would certainly use this firm again.
MIKE
Expertise (4)
Service (5)
Solve Problems (5)
Verified PurchaseLower your energy costs
March 09, 2017
Estes is the best. Never had a problem with any service personnel and they are on call when ever needed.
john
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNewcustomer
March 03, 2017
My furnace wasn't working properly , so I ended up having to replace the system. Installment was complete in 4 hrs. That same week.
Vernita
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseExcellent Service and Knowledge
February 21, 2017
The guys were great installed 2 furnaces, a/couple unit and water heater in a shorter time than estimated. The units aren't the only thing efficient. Thanks guys.
Clifford
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWorking great
February 16, 2017
Full downstairs unit installed. Works great and very quite. Hoping to have many years of repair free experience with the unit. May replace the upstairs unit soon as well!
Chris
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat team, great work!
February 02, 2017
From the first person to the last (Lee Harmon, Chase, Earnest, Alfredo \& Donta) were nice, courteous, professional and made me feel like they knew what they were doing and that they cared. I enjoyed working with all of them. Each person was knowledgeable and answered all my questions and concerns. Great team and great work!
Sherita
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Furnance
January 25, 2017
New Furnace installation
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier heat pump
January 20, 2017
Heat pump and air handler installed by Estes in Atlanta. Very professional installers. Answered all of my questions. Quick and efficient. Enjoying the new programmable thermostat.
William
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Estes service and Carrier Unit
January 13, 2017
We had a great installation on our Carrier Unit by Estes installers Marty and Eric.
Bill
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHappy Happy
January 13, 2017
Estes made this process so easy and pain less. Couldn't be any more satisfied.
Barry
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaselove carrier products
January 13, 2017
instaLL home an a/c unit
James
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
January 10, 2017
Home Owner
Evonnie
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasesatisfied customer
January 03, 2017
I was pleased with the professionalism and skills and information rendered by Estes
Lonnie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional from the start- smooth installation.
January 03, 2017
I moved into a condo two years ago, knowing the HVAC could go at any moment. ( I opted to replace the water heater at the same time). When it started to come on and blow cold air with no interference from me\- I started to call around for estimates. Chris (Sales) came out on time and was thorough and honest with his recommendations. (He even admitted could sell me more expensive equipment, but why it wouldn't be worth it for my situation.) He took the time to answer all of my questions and break things down for me. I called and texted him to arrange installation. They worked around my day off (Thank you!) and my (sometimes finicky condo staff, parking etc) and installed about two weeks later. James and Robert came to install the HVAC\- they were on time, professional, clean and polite. (This is for my condo and also the one they had to go through to access my outer unit.) They showed me the basics of working the thermostat, and one of these days I will read the manual. On the same day, a few hours laters, Justin Rose\- the plumber arrived to install my new water heater. Again, he was full of knowledge and patient as he explained the new features and the importance of flushing it regularly. He also left the places he worked clean. My place will never be the same\- now that I have been using my new system for a few weeks, I can confidently say that my old system never really worked. I also want to mention by name Latorria who helped arrange financing and make sure I have all the names above correct. Smooth operation, Estes. Hopefully I don't have issues for the next 10 years, but if I do, I won't hesitate to call. Excellent customer service that turned a daunting large project into a very easy situation.
Elizabeth
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHAVC installation
December 30, 2016
Professional and courteous all the way.
Art
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat, product and people
December 23, 2016
Efficient and effective
Samantha
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseRy
December 02, 2016
Excellent
Jerry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseService
November 23, 2016
The service was great
Bernice
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasetime to upgrade/replace the old furnance
November 16, 2016
Recently, my wife and I had to replace the old furnace/AC unit with a new and more energy efficient model to offset volatile energy prices. Money aside, the new unit boost our comfort level by producing heat more steadily than the old furnace. The two man crew arrived early and completed the job in a timely manner. My wife and I are very pleased with the service and product so far.
Russell
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseBendoo's Carrier Furnace
November 08, 2016
This furnace has only been installed for a few days, and I have not had to use the furnace on a consistence basis long enough to give it a rating. After I have used for a couple of months, then I will be glad to rate my experience with it.
Benjamin F.
Expertise (4)
Service (3)
Solve Problems (3)
Verified PurchaseAWESOME INSTALL & HVAC system by Estes
November 08, 2016
We loved our experience from start to finish. We are have 2 new systems and we can already see and feel a huge difference in how our system operates. We can recommend both Carrier and Estes with Five Stars.
Vicki
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCARRIER FURNACE
November 07, 2016
Installation went smoothly and product seems to be running smoothly. The team were knowlegable and helpful.
Beverly
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew furnance
October 31, 2016
Purchase and installation of furnance.
Bill
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseOutstanding Service
October 04, 2016
I have used Estes for HVAC services for almost thirty years now, and the company has never failed to provide outstanding service.
Shirley
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier : The Expert H/AC
September 29, 2016
Carrier 2 ton H/AC installed in my home on 9\-27\-16
Locie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEstes was fast, careful and did a great job
September 29, 2016
We had a difficult space to work in but they did a great job. Installed in quickly and it works!
Sara
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Company
September 28, 2016
After contacting 3 different companies for a solution to our 30 year HVAC system, Estes provided 3 different alternatives including a split system that other companies told us was not available. Confort Analyst Chase Carden was very helpfull.
Jorge
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseChris and Tyler
September 27, 2016
A new unit was installed. Well done. Cleaned up nicely.
William
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseI have only had the ac installed for a few days, but it seems quiet, and very powerful.
September 15, 2016
Estes has wonderful installers. I have a very small space and they worked continuously from 8:30am\-7:30 pm.. I was so impressed with their technical skills, as well as , how hard they worked.
Helen
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier Repair
September 15, 2016
Condenser replace
Kerry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Carrier AC system installation
September 09, 2016
Rod, Chase and the other two installers were courteous, professional and they knew what they were doing. I glad I chose Estes.
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAwesome Job!!!
September 06, 2016
Awesome job from the salesman to the techs that installed the unit. I would definitely use Estes again for future service and installation upgrades.
Demetrius
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseinstallation of new system
September 02, 2016
installation of Carrier Infinity
Susan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier furnace
August 30, 2016
Estes I installed a new replacement furnace. Technicians arrived on time and completed the task in a timely manner, although it required the removal of my hot water heater to gain access. The technicians and plumber answered any and all of my questions and we're both polite and courteous. A job well done!
Charlie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePleased with Carrier and Estes in Atlanta
August 29, 2016
Professional Estes installation team did a great job and the home environment has improved dramatically. Very pleased!
Ray
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier Installation
August 24, 2016
Installation was quick, smooth, and very professional.
Kimeka
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery satisfying experience
August 23, 2016
Excellent installers: courteous \& professional
Jewell
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat job, but lots of dust
August 21, 2016
Overall, they did a great job, but I wish I would have known that there would be a lot of dust and debris falling out of the vents, because I would have cleared the areas under my vents. They cleaned up most, but there were several items I would have rather just move out of the way, so they wouldn't have to be cleaned individually of the dusty residue.
Julie
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasemr
August 18, 2016
worked 12 hours with out taking a break
David
Expertise (4)
Service (5)
Solve Problems (5)
Verified PurchaseNew AC and Heater Installation
August 09, 2016
Replaced old AC and Heater units, added ducting and new thermostat control
Robert
Expertise (5)
Service (5)
Solve Problems (5)