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Experiencing an Issue With a Carrier product?

Your local Carrier expert (dealer) is the best resource to help you resolve technical product issues. If you need help locating a dealer visit our Dealer Locator resource page.

Thermostat Fault Code message

If you are receiving a fault code message on your thermostat, please contact your local Carrier dealer for immediate assistance. Dealer Locator resource page.

Replacement Parts

We do not sell parts directly to consumers. Our Factory Authorized Parts are currently only available to Carrier dealers for repairs. If you are in need of a replacement part, please contact a Local Carrier Dealer.

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If you prefer to speak to someone in person, call 1-800-Carrier (1-800-227-7437) .

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