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Carrier Brings Smarter Servicing to Homes with Latest InteliSense Technology Enabled Product Launch


Earlier this year, Carrier debuted its patent-pending InteliSenseTM Technology – an industry first for fully connected, digitally-enabled lifecycle solutions and advanced smart technology in HVAC. As of July, units are shipping to homes with Carrier’s latest product launch, the fully redesigned, 2023-compliant Performance™ Series gas furnaces, with fan coils, heat pumps and air conditioners slated for later in the year to complete the full suite. Carrier is part of Carrier Global Corporation (NYSE: CARR), global leader in intelligent climate and energy solutions.

Available exclusively on the Carrier Performance Series, InteliSense gives dealers and homeowners the power of remote diagnostics and real-time updates for a truly smart choice in HVAC. Cutting-edge sensors in the units communicate with the full system via the ecobee for Carrier Smart Thermostat, store that data in the privacy-protected Carrier cloud, and deliver it remotely to a Carrier expert, making troubleshooting and maintenance easier, quicker and more accurate. Dealers will know when an issue arises and what parts are needed to fix it before stepping foot on a property, saving time and money on repeat service calls. 

“Homeowners and dealers want servicing calls done fast, efficiently and right the first time,” said Justin Keppy, President, NA Residential and Light Commercial HVAC, Carrier. “InteliSense Technology means less downtime at home, less time waiting on parts, and more time enjoying the premium comfort and energy-savings associated with Carrier products. The future of smart HVAC is here and changing the way we help keep customers comfortable.”

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About Carrier
Founded by the inventor of modern air conditioning, Carrier is a world leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier experts provide sustainable solutions, integrating energy-efficient products, building controls and energy services for residential, commercial, retail, transport and food service customers. Carrier is a part of Carrier Global Corporation, global leader in intelligent climate and energy solutions that matter for people and our planet for generations to come. For more information, visit or follow @Carrier on Twitter.

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