2025 sustainability and impact report
At Carrier, our purpose is clear — enhancing the lives we live and the world we share — and every day, we are taking action. Reinventing the industry we pioneered more than 120 years ago. Creating breakthrough solutions that improve the human condition. Rethinking indoor environments to help people thrive today while building a more sustainable tomorrow. Reimagining homes and buildings to foster resilience. Connecting the cold chain to move food and lifesaving medicine around the globe. Strategically innovating to address the world’s most critical challenges.
For the world we share
We are deepening customer centricity and accelerating innovation, guided by a clear purpose and vision, and driven by bold action. Because what we do matters. With every product, every space and every solution, we are uniquely positioned to create a better future — for people, for our planet and for generations to come. For the World We Share.
“With our world-class team, a differentiated portfolio of climate and energy solutions and a unifying purpose and vision reflected in our bold new brand identity, Carrier is well positioned to lead amid some of the most complex climate and energy challenges in the world.”
David Gitlin, Chairman & Chief Executive Officer
“Carrier is at the forefront of sustainable HVAC, cold chain and energy management solutions and deeply committed to people and the planet for generations to come.”
Hakan Yilmaz, Senior Vice President, Chief Technology & Sustainability Officer
Planet
490M+
metric tons of GHG emissions avoided since 2020 by customers using our high-efficiency and lower global warming potential refrigerant products
~1.6B
invested in sustainable research and development since 2020
20%
decrease in absolute Scope 3 GHG emissions compared with 2021³
28%
of electricity consumption was from renewable energy sources in 2024²
3%
reduction in energy intensity compared with 2021
5%
decrease in total water withdrawals compared with 2023⁴
96%
of operational waste was diverted from landfill disposal in 2024
People
77
engagement score on our Pulse Employee Engagement Surveys in 2024, above benchmark⁵
76
inclusion score on our Pulse Employee Engagement Surveys in 2024, above benchmark⁵
~100
events and activities held in 2024 by our six global Employee Resource Groups, open to all employees, with a focus on inclusion and allyship
0.32
total recordable incident rate in 2024
0.15
lost-time incident rate in 2024
Communities
~12M
donated to communities in 2024 through cash and in-kind donations, and through the Carrier Matching Gifts Program
20K+
employee volunteer hours logged through our second-year volunteer program
¹ Validated by the Science Based Targets initiative.
² Renewable energy sources include both solar electricity generated on-site and purchased electricity from renewables.
³ Calculated based on our Scope 3.11 and 3.12 GHG emissions, which together account for the majority of our total Scope 3 GHG emissions. For details on our greenhouse gas accounting, see our Greenhouse Gas Inventory.
⁴ Water withdrawal includes water from the following sources: third-party water, groundwater and surface water.
⁵ Full-year results reflect the average of the three 2024 surveys. Viessmann Climate Solutions began participating in the October survey. Employees from companies divested in 2024 are included through the divestiture date. The engagement score is in response to the question, “How happy are you working at the company?” The inclusion score is in response to the statement, "I feel a sense of belonging at the company.” The 2024 benchmarks are global external benchmarks provided by Carrier’s third-party engagement survey provider.
Download the 2025 Sustainability and Impact Report
Carrier’s 2025 Sustainability and Impact Report covers performance for calendar year 2024.
