Our suppliers are a critical part of the global Carrier team. From their innovation to their commitment to quality, our suppliers work with us every day to meet and exceed the needs of our customers’ and enable us to achieve our goals in operational excellence.
At Carrier, we count on our suppliers to meet the same high standards for quality, delivery, cost and customer satisfaction that we place on ourselves. Carrier’s Supplier Excellence program is designed to rate our suppliers on key metrics and to develop a long-term business relationship with our Carrier Preferred level suppliers. Suppliers can reach Carrier Preferred status by committing to operational excellence and to meeting cost and sustainability targets. If you are currently a Carrier supplier, we encourage you to reach out to your supply chain contact to learn more about the Supplier Excellence program.
As part of the Supplier Excellence program, Carrier has designed the Supplier Collaboration Dashboard to provide increased communication and share performance data with our suppliers.
This dashboard serves as an online collaboration platform between Carrier and our suppliers to share current performance metrics and future continuous improvement activities. With increased transparency of data, suppliers can align with Carrier to improve and sustain customer satisfaction by delivering world class quality parts, on time, every time.
Carrier Alliance is our supplier-focused program that optimizes the Carrier supply chain by strengthening and lengthening our relationships with our most valued and strategic suppliers.
Representing the best of the best, a select group that shares our expansive geographic reach, breadth of offering, focus on quality and cost excellence, and commitment to diversity and sustainability, suppliers participating in the Carrier Alliance program benefit from increased recognition, participation in roadmap alignment and the designation of Supplier Excellence Preferred status.
Our suppliers are critical business partners that meet our expectations for business practices, environmental responsibility and operational excellence. We count on them to meet the same high standards for quality, delivery, cost and customer satisfaction that we place on ourselves.
Our supplier inclusion initiatives are focused on establishing relationships with a wide spectrum of qualified suppliers. Developing these relationships not only brings value to our company, but also to our communities. At Carrier, we believe in the power of inclusion as a critical enabler of our success – for the world we share.
Carrier’s Speak Up program offers multiple communication channels for reporting of actual, suspected or potential violations of our Code of Ethics, including Human Rights or Forced Labor violations in the supply chain, through a single platform accessible via a toll-free number or web submission. Both options allow for the anonymous reporting of such concerns.