Custom Air
HVAC Services in Marion
Custom Air specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Marion and the surrounding areas, we deliver reliable HVAC solutions to meet your home's needs.
Repair and Service
AC Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
Heat Pump Repair
Count on us for dependable heat pump repair and service to keep your home comfortable year-round. Our experienced technicians troubleshoot issues, perform timely repairs, and ensure your system is operating at its highest efficiency.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
Installation
AC Installation
Enhance your home’s cooling and energy savings with our expert AC installation services. We install high-performance Carrier air conditioners and customize each system to match your home’s needs, helping ensure dependable comfort all summer long.
Furnace Installation
Stay warm and worry-free with our professional furnace installation services. We’ll guide you in selecting the best Carrier furnace for your home and complete the installation with expert care and precision.
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
Trusted HVAC Professional in Marion
Verified PurchaseCustom Air---Marion, VA
April 08, 2025
Custom Air went above and beyond to make sure we received a BRAND New heat Pump. Could not ask for a better experience and will continue to use them as long as we are able. Best in the business!!
SEAN
Expertise (5)
Solve Problems (5)
Service (1)
Verified PurchaseReplacement of H/AC equipment
March 06, 2025
Custom Air has always provided excellent service. As our equipment aged out, they helped us make the decision to replace rather than repair. Easy to work with and prompt on service.
JUBILEE
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseAnother great installation
December 12, 2024
This is our third interaction with Custom Air. This time Custom Air replaced the indoor and outdoor components of our bedroom area system with Infinity five stage equipment (model 25VNA825A003). Our 2004 Rheem system was fully functional, but it was a single stage system, meaning in the winter on cold nights it ran continually at full blast but blew out only mildly warm air. Very noisy at night, very uncomfortable air flow. Custom Air did a great job once more, with a very experienced crew (6 people) doing the installation on a cold snowy day. They did an extremely neat installation and were careful in protecting our floors and cleaning everything up at the end of the day. Kevin explained what they did and how to use the system, and left a full set of manuals. Kevin registered the system with Carrier and Carrier sent us an acknowledgement and a copy of the full 10 year (!) warranty. The new system is wonderful. Thank you!!!
JEFF
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHeat Pump Installed
October 19, 2023
The installation was very good, clean, and orderly. Hopefully it will be an affordable \& efficient system.
VERNON
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHVAC Superman!!!
December 28, 2022
Very professional and courteous. Appears to be an expert in the business.
KYLE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent installation experience
April 19, 2022
A few years ago Custom Air installed a full Infinity heat pump system for my basement (new install including duct work), and they did a fantastic job. This time Custom Air replaced the indoor and outdoor components of my main floor system with Infinity equipment. Again it was a great experience, with extremely knowledgeable sales staff and installers. The installers did an excellent job explaining everything, they did a very neat and professional installation, and they were meticulous in cleaning up after installation. Both Infinity systems are fantastic!
JEFF
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional and Expert Service
April 12, 2022
I could give a higher rating if there was one! While we waited a long time for installation due to covid and supply issues which wasn't their fault, once here the installation took five days. The staff were very professional and worked well together. They took great care to protect our hardwood floors and carpets and cleaned well before leaving each day. We would recommend this company to anyone in our area, but due to their excellent service, I'm sure they have all the business they need!
ANN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat company
February 17, 2022
Great company thank u
GARY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood experience
November 26, 2021
Good job and workers
MIKE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSuperior quality service
November 23, 2021
The utmost Professional Business. Their reputation is unsurpassed!
JOE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSuper nice people
October 22, 2021
I am awed by the skill and hard work the crew exhibited, especially in this day and time. They moved efficiently and quickly to replace my old heat pump. They kept the work area clean and neat.
DAN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood
October 22, 2021
Great people very professional
TIM
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseWe are very pleased!
June 25, 2018
Every thing went very well.
SCOTTY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew unit system
June 25, 2018
Great experience. Very professional and excellent customer service
MIRANDA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInstallation of Heating and Cooling Unit
June 23, 2017
I would highly recommend Custom Air. The installation was done in a Post and Beam house that never had central heating/cooling, hence there was the challenge of not disturbing existing walls, support beams in the basement to work around, and figuring out creative ways to get the airducts to where they needed to go. The Custom Air team was very professional, completed the work in the promised time\-frame and did a thorough clean\-up job after the work was completed. They answered all our questions regarding the system, thermostat settings etc.
ROSE
Expertise (5)
Service (5)
Solve Problems (5)