Furnace Repair & Service
By Neese Heating & Air Conditioning Inc.
Neese Heating & Air Conditioning Inc. is your trusted local expert for furnace repair and service near Alpharetta, GA. Our skilled technicians provide reliable solutions to keep your furnace running efficiently when it's cold outside. Whether you're dealing with unexpected breakdowns or need a seasonal tune-up, we ensure your home stays warm and comfortable.
What Does The Process Look Like?

Book An Appointment
To start the process, book an appointment for furnace repair and service with us by scheduling online or giving us a call.

Evaluation & Estimate
A certified technician will thoroughly inspect your furnace to identify any issues. After the evaluation, they will provide a detailed estimate outlining the necessary repairs and costs before beginning any work.

Perform Service or Repair
Necessary repairs or service are performed by a certified technician to restore your furnace's efficiency and performance. With their furnace expertise and the high-quality parts they use, rest assured your furnace will provide reliable operation.
Other Services We Provide

Air Conditioner Repair & Service
We offer professional AC repair and service to keep your air conditioner running efficiently and reliably. Our technicians diagnose issues, perform necessary repairs, and ensure optimal performance for your home’s comfort.

Annual HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.

HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Alpharetta
Installation Infinity Condenser
September 15, 2019
We were disappointed that this condenser needed to be replaced after 12 years of service. Units installed April 2007, just 2 years out of service.
Dale
Expertise (5)
Service (5)
Solve Problems (5)
fast
June 18, 2019
fast
Curt
Expertise (4)
Service (4)
Solve Problems (4)
Fantastic Install Team and Overall Great Customer Experience
June 13, 2019
Overall a great customer experience. The sales agent Jordan Neese was extremely knowledgeable about the industry overall and an expert in the Carrier line of products. The install team of Kyle and Tyler were fantastic. They arrived on\-time, disassembled the old unit, and installed the new unit. The install was a bit tricky because of the tight space, but they were meticulous in their work. I would highly reccommned these folks to anyone and will be using them again.
Lee
Expertise (5)
Service (5)
Solve Problems (5)
An Outstanding Install Experience
May 26, 2019
We had three new Carrier Infinity Series HVAC system installed by Neese Jones. Technicians Cody and Doug did an outstanding job removing all of the old equipment and installing the new systems, answering my various questions as the work unfolded and leaving the work site clean. We also love the new systems \- the outdoor A/C units are very quiet and the new wall controllers are simple to use. Thank you Carrier and Neese Jones.
Dave
Expertise (5)
Service (5)
Solve Problems (5)
great experience
May 15, 2019
great experience from sales to install
Andrea
Expertise (4)
Service (4)
Solve Problems (4)
carrier installation
May 10, 2019
good job
Nathan
Expertise (4)
Service (4)
Solve Problems (4)
New unit installation
May 08, 2019
Neese Jones was great
Scott
Expertise (5)
Service (5)
Solve Problems (5)
Main level system replacement
May 06, 2019
Very responsive. Great service!
Jeff
Expertise (5)
Service (5)
Solve Problems (5)
Neese Jones
April 29, 2019
The installation team was excellent in their processes, explaining what they were doing and care to my home. The team at Neese Jones has always been outstanding and helpful.
Linda
Expertise (5)
Service (5)
Solve Problems (5)
Best AC and heating service!
April 28, 2019
The Neese Jones team is very customer driven!
Glenn
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding service and work!
April 27, 2019
The team who sold and then installed heaters and air conditioners provided outstanding ad timely service.
Janet
Expertise (5)
Service (5)
Solve Problems (5)
Reliable
April 25, 2019
Prompt and dependable
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Fast and Professional
March 11, 2019
My experience with everyone at Nees Jones was excellent. They provided good customer service and installed my new heater quickly. Highly recommend them.
Rob
Expertise (5)
Service (5)
Solve Problems (5)
Excellent equipment installation
March 05, 2019
Installer took great pride in his work. A thoroughly pleasant experience.
Eric
Expertise (5)
Service (5)
Solve Problems (5)
Best HVAC Company in Atlanta
February 11, 2019
Neese Jones is very responsive, perform the job in a professional manner at a competitive price and are respectful of my property.
Priscilla
Expertise (5)
Service (5)
Solve Problems (5)
Furnace replacement
January 22, 2019
We received great service from beginning to end. Neese Jones sent a technician to check out our furnace within a couple of hours of my call. Since the parts for our old furnace were obsolete, it was clear that we needed a new furnace. The weather was extremely cold and time was of the essence. They guided me through the process of choosing a new furnace and gave us a fair price. They had the installation crew come the same afternoon to install the new furnace. They worked hard into the night to make sure everything was perfect. We could not be happier with the response time, service and quality of the work. Everyone who we came in contact with from the office staff, salesperson, technicians and installation crew were friendly, accomodating and nice. It is a pleasure to do business with a company like Neese Jones.
Cindy
Expertise (5)
Service (5)
Solve Problems (5)
neese jones
November 15, 2018
none
Bart
Expertise (5)
Service (5)
Solve Problems (5)
Installation of new Furnace
November 07, 2018
Rosch and John were very professional and installed the new unit with no problems. Rick was easy to work with; answering all of my questions. I would recommend this company for all of your heating and cooling needs.
Mitchell
Expertise (5)
Service (5)
Solve Problems (5)
Neese Jones
October 26, 2018
Have used them many years
Brian
Expertise (5)
Service (5)
Solve Problems (5)
Dr. Dudar
October 26, 2018
Professionally high quality at the lowest price. I recommend this service.
Abdur-Rahim
Expertise (5)
Service (5)
Solve Problems (5)
A/C Install
October 16, 2018
Fantastic job. The crew was professional, kept the workspace clean, and happily answered all my questions.
Joe
Expertise (5)
Service (5)
Solve Problems (5)
New unit installed
October 09, 2018
Thorough and friendly. Worked hard and quickly.
Kevin
Expertise (4)
Service (5)
Solve Problems (5)
A/C Replacement for 16 year old unit
September 01, 2018
Really appreciated the honesty of the rep who could have "over sold" us on a much more expensive configuration of new equipment, but offered that the existing paired furnace unit is in great condition and still has 4 years of warranty left, and a lower cost option was just to replace the broken down A/C with a comparable, but much more efficient 16 seer unit until such time that we need to replace everything.
Andy
Expertise (5)
Service (5)
Solve Problems (5)
Great Folks!
August 31, 2018
Professional, Knowledgeable and Reasonable
Larry
Expertise (5)
Service (5)
Solve Problems (5)
Installed new furnace/ac
August 23, 2018
Great service, on time,
Mike
Expertise (5)
Service (5)
Solve Problems (5)
Great Customer Service
August 21, 2018
This was a headache\-free experience. The folks at Neese\-Jones walked me through the differences in four different furnaces with a no\-pressure sales approach. The install was scheduled quickly, the technicians were on time and professional, and Neese\-Jones even registered my furnace for the warranty so I didn't have to. I love it when all I have to do is decide on a unit, answer the front door, and write the check. Easy\-peesey!!!
John
Expertise (5)
Service (5)
Solve Problems (5)
Review of Neese-Jones re Installation of new AC and Furnace
August 18, 2018
Absolutely superb experience in all phases of this purchase and installation.
Andrew
Expertise (5)
Service (5)
Solve Problems (5)
New Air conditioner
August 10, 2018
Completely pleased in all respects!
Gayle
Expertise (5)
Service (5)
Solve Problems (5)
Happy
August 08, 2018
Happy with the service I received. Everyone was very informative and professional.
Kelly
Expertise (5)
Service (5)
Solve Problems (5)
Install of basement HVAC
August 07, 2018
Tyler and Kyle were extremely professional in their work and communications often offering good advice and innovative ideas. They worked until late to finish the job. Rick provided a fast quote with several options and made sure the information was communicated to the installation team. Very happy so far...and happy with the service I have gotten from Neese Jones for many years...
John
Expertise (5)
Service (5)
Solve Problems (5)
Product Registration Confirmation-Z00358691113C
July 31, 2018
Professional and knowledgeable
Thomas
Expertise (5)
Service (5)
Solve Problems (5)
Great Job!!
July 31, 2018
Quick Scheduling and Efficient Installation
Kim
Expertise (5)
Service (5)
Solve Problems (5)
Responsive
July 27, 2018
Took on a job no one else would.
William
Expertise (5)
Service (5)
Solve Problems (5)
15 Seer Carrier A/C & Furnace Replacement - Neese Jones - Atlanta GA
July 17, 2018
Rick did a great job getting out here the same day to give us a quote and work thru our questions. The installation was done by Tyler and Alex and they exceeded our expectations. They showed true care in their work and were very personable.
Rob
Expertise (5)
Service (5)
Solve Problems (5)
Loyal Neese Jones customer
July 17, 2018
Top quality installation for my new heat pump as well as for service \& maintenance al all systems. We have been customers for 20 years and quality is consistent.
James
Expertise (5)
Service (5)
Solve Problems (5)
excellent
July 12, 2018
have used them before. like that they are always on time, good communication about install, professional and highly skilled (know what they are doing)
Julie
Expertise (5)
Service (5)
Solve Problems (5)
Neese-Jones Heating
July 02, 2018
Great Service
Roger
Expertise (5)
Service (5)
Solve Problems (5)
Replace AC system
June 27, 2018
Technicians were knowledgeable, punctual and easy to work with.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
New AC and Furnance Installation
June 20, 2018
Great Service and Installation went as well as you can ask for.....
Paul
Expertise (5)
Service (5)
Solve Problems (5)
Main Level AC Replacement
June 20, 2018
Work was completed in a timely manner
Bryan
Expertise (4)
Service (4)
Solve Problems (4)
AC Installation
June 14, 2018
The installation team were respectful of my home, professional and knowledgeable. The new AC unit is cooling our home great. Neese Jones is ?the best? HVAC dealer!
Priscilla
Expertise (5)
Service (5)
Solve Problems (5)
Keith Fouts W/ Kendalbrook Homes Inc. Complete new 3 ton heat pump installed.
June 11, 2018
Very neat work and professionally installed. System is cooling 100% better than our old one ever did.
Keith
Expertise (5)
Service (5)
Solve Problems (5)
Great service
June 06, 2018
Neese Jones is great to work with. Dependable and honest. Great family owned business!
John
Expertise (5)
Service (5)
Solve Problems (5)
Replacement of Heat Pump
May 22, 2018
Neese Jones has been servicing both my homes for a number of years and while there were less expensive alternatives I chose them due to the positive experiences over the years.
Mike
Expertise (5)
Service (5)
Solve Problems (5)
AC installation
May 09, 2018
Great installers , they were polite, efficient and did a great job! Rick was great to deal with for the price quote!
Nancy
Expertise (5)
Service (5)
Solve Problems (5)
HVAC Review
April 22, 2018
I have only had the product for 5 days \- too soon to be able to recommend anything about the product. Past use of dealer indicates expected service to be excellent and efficient.
MIchael
Expertise (4)
Service (4)
Solve Problems (4)
Mitchell Heating & Air Replaced 2 Units
April 15, 2018
Replace 2 A/C and 2 Heating Units all within 4 days Rick/Sales was excellent, informative, honest, etc.... Installers were efficient, professional, exceeded my expectations.
Ed
Expertise (5)
Service (5)
Solve Problems (5)
Very satisfied
April 14, 2018
I have no idea what you are calling "Description"
Dwayne
Expertise (5)
Service (5)
Solve Problems (5)
Great service!!!
April 06, 2018
Replaced and installed entire new heating and AC system.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
New Carrier Infinity install by Neese-Jones
September 07, 2017
Neese Jones installed my new Carrier AC and Heating system as well as a new water heater today and I am extremely pleased. The crew did a fantastic job and the level of professionalism, knowledge, and attention to detail was excellent. Great equipment and a great contractor to install it.
Ronald
Expertise (5)
Service (5)
Solve Problems (5)