
Carrier Authorized Dealers
Carrier Authorized Dealers work hard for this designation. And all their experience and work is for one purpose—to create comfortable homes and satisfied customers. So when you need a new system, or it’s time to service or repair your current equipment, you can trust you’re working with the best in the business.
Rigorous Standards and Training
It takes a lot of work to become a Carrier Authorized Dealer—from extensive training to keeping current industry licenses and insurance, to maintaining exemplary scores in customer service—we want the most qualified individuals helping you in your home.

Finding the Right Solutions
Authorized dealers are trained to identify and recommend system solutions specific to your home and your comfort needs.

Environmentally Conscious
Our authorized dealers provide Carrier products that are energy efficient, reliable, quiet, and environmentally friendly.

100% Satisfaction Guarantee*
Carrier Authorized Dealers offer a 100% Satisfaction Guarantee, backed by the factory. Our authorized dealers will correct any problems you have with your system or remove the equipment and refund your purchase entirely within one year of installation, if for any reason you are dissatisfied with your Carrier equipment.
*100% Satisfaction Guarantee good for one year after installation date.

Hall of Fame Inductees
The Carrier Dealer Hall of Fame is a distinction given to proven leaders in the industry. Designees have dedicated their lives to giving back and standing by the promises they’ve made to their employees, their customers and to their communities. Though this kind of character is shared by many Carrier Authorized Dealers, what sets Hall of Fame members apart is perseverance–an unwavering commitment to high principles over a lifetime of service.
2020 Inductees
- Dan Hucks, Robert Dill
2019 - Sonny Roncancio
2018 - Lester Dean “L.D.” Lawson, Jerry Webb
2017 - Larry Everett, John Freund, Robert Freund, Roger Gundlach, Jack Van Horne
2016 - Richard Dean, Richard Dykstra, Sr., Fred Hutchinson
2015 - Eddie & JoNell Evans, Chuck Kulp, Ken Reister
2014 - Tommy Estes, James Lane, Mario Taylor, Sr.
2013 - Robert “Bob” Bell, Tom Hawkins, Kenny Long
2012 - John Hentkowski, Tom Kime, Robert “Bo” Maddux
2011 - David Hutchins, Ralph Peters, Thomas Rechtin
2010 - Eddie Goodwin, Ben Laury, Michael Purl
2009 - Greg Leisgang, Charles “Bo” Newcomb
2008 - Mitchell Cropp, Bill Joplin, Earl Smith
2007 - Peter Fluetsch, Julian Kahn

President's Award
We established this award to recognize Carrier dealers who exemplify exceptional leadership in business management, customer satisfaction, HVAC expertise, and operational excellence.
These are just a few winners of our prestigious President's Award.
Spotlight on 2020 President's Award Recipients
- Accu-Rite Services, Inc. - Terrell, NC
- All American Heating and Cooling - Hermiston, OR
- American Air Systems, Inc. - Beaumont, TX
- Apollo Heating & Cooling - Kent, OH
- Bartlett Heating and Cooling, Inc. - Marietta, GA
- Bounds Heating & Air - Newberry, FL
- D & K Heating & Cooling - Omaha, NE
- Dittmer Air and Heat - Cocoa, FL
- Expert Heating & Cooling - Taylor, MI
- Gene’s Refrigeration, Heating & Air Conditioner, Inc. - Medina, OH
- Glenmont Air Conditioning and Heating - Rockville, MD
- Jansen Heating and Cooling - Cincinnati, OH
- Koch & White Heating and Cooling - Ann Arbor, MI
- Mechanical Heating and Cooling - Dearborn Heights, MI
- Michael & Son Services - Alexandria, VA
- Riley Heating and Air Conditioning - Phenix City, AL
2020 President’s Award Spotlight:
Accu-Rite Services, Inc.

Accu-Rite utilizes the latest software, tools, and training for our team to provide the best possible service to date. With countless years of experience with the Carrier product line, we are able to provide a higher quality of service. We were honored to have been invited to the Factory Authorized family. We take our responsibilities as a CFAD dealer very seriously. Accu-Rite has been extremely grateful to have been presented the Carrier Presidents award three times to date to top the numerous achievement awards over the years. It has been awesome to witness how far we have come from our humble beginning. Having the industry’s leading HVAC manufacturing company in our corner helps us have the confidence as a dealer to provide a great customer experience.
We also provide service on a wide variety of HVAC equipment for those that have not become part of the Carrier family yet and those who are. Service, installs, IAQ, gas piping, ventilation, and new construction are some of the services that we regularly perform, and love doing it.
We are always looking for motivated, knowledgeable individuals to join our team to help in our mission to become the best version of ourselves that we can be. We strive to be kind, helpful, courteous, reliable, and accountable to the people that we serve daily.
We may not be able to conquer the world, but we can definitely handle the HVAC needs of our community.
"To provide quality you can afford", from a company that you can trust!
This award recognizes Accu-Rite Services, Inc.’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Accu-Rite Services, Inc. is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
Content provided by Accu-Rite Services, Inc. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Accu-Rite Services, Inc.
2020 President’s Award Spotlight:
All American Heating and Cooling


This award recognizes All American Heating and Cooling’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. All American Heating and Cooling is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
Content provided by All American Heating and Cooling. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of All American Heating and Cooling.
2020 President’s Award Spotlight:
American Air Systems, Inc.

American Air Systems, Inc. was started in 1982 by Don Potter and serves residential customers in Jefferson, Hardin, and Orange counties. We provide maintenance, service on all AC systems, central air conditioning, furnaces, heat pumps, air filters, indoor air quality with sales and service options. The company continued to operate as a family-owned business when Don turned it over to his son, Lee Potter, in 2018. American Air Systems, Inc. stays involved in the Southeast Texas community. Several employees are engaged on local nonprofit boards of directors, volunteer in various organizations, and otherwise support the community.
In 2019, we began the annual #AmerAirCares giveaway, providing a new heating and cooling system to a Southeast Texas homeowner. Nominations were taken online in the spring, a committee of community leaders reviewed nominations and chose finalists. After the recipient is chosen, the new HVAC unit is delivered and installed. The 2020 giveaway grew, doubling the number of community nominations since the prior year. We look forward to continuing this program in 2021.

At American Air Systems, Inc., we can sit down with you and your plans on the new home that you are to build and explain all the options available to you. Homeowners can also benefit from our training and knowledge and as we strive to provide our customers the comfort they deserve. Proudly serving Nederland, Lumberton, Beaumont, TX and the surrounding areas, we employ some of the greatest service technicians in the world. Our team is ready to repair or replace your AC unit or furnace while keeping the best interests of you and your family in mind. If you find your system needs more than repair, our guys will give you as much information as you need to make the best decision possible for equipment replacement. American Air Systems is proud to be a Factory Authorized Dealer of Carrier residential AC units and strive to enhance our skills and education through Carrier training.
This award recognizes American Air Systems, Inc.’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. American Air Systems, Inc. is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
Content provided by American Air Systems, Inc. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of American Air Systems, Inc.
2020 President’s Award Spotlight:
Apollo Heating & Cooling

At Apollo Heating & Cooling we proudly service the heating, cooling, air quality and Plumbing needs in homes throughout Akron and surrounding areas, OH. We've been providing expertise in service and the best solutions for over 40 years maintaining our reputation throughout that time as the service provider of choice in thousands of homes.

Call us today and let us show you what 5 STAR service really looks like!
This award recognizes Apollo Heating & Cooling’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Apollo Heating & Cooling is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
Content provided by Apollo Heating & Cooling. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Apollo Heating & Cooling.
2020 President’s Award Spotlight:
Bartlett Heating and Cooling, Inc.

Everyone on the Bartlett Heating and Cooling team is so pleased to have been awarded the Carrier President’s Award once again. Bartlett is a locally family owned and operated heating and cooling company that has been servicing our community for over 30 years. Because our name, Bartlett, is on the side of every truck, we take special pride in the services we provide and how we treat each and every customer. In fact, when you are a Bartlett customer, you become another member of our extended family!
Our company slogan is “Small Town Integrity in the Big City” and we incorporate this into everything we do. We are driven each day by our Core Company Values:
Integrity: Integrity is comprised of honesty, strong moral principles and always doing the right and honorable action.
- Professional: Being accountable, being dedicated in all actions, being deliberate, taking pride in all we do and keeping a clean job site.
- Respectful: With everything, be respectful.
- Kind: Kindness always wins. Kindness will always be remembered. Kindness will be talked about.
- Family: Everything begins and ends with family. You have a family at home. You have a family at work. You have a customer family. All of these families work together. You must value and provide for each family because that family provides for you.
- Clients for Life: We are in it for the long haul. We never want to give you a reason to look elsewhere.

Content provided by Bartlett Heating and Cooling, Inc. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Bartlett Heating and Cooling, Inc.
2020 President’s Award Spotlight:
Bounds Heating & Air

Bounds Heating and Air is a family owned and operated professional heating and air conditioning company, opened in 1988 by Bobby Bounds. Bobby, along with his two sons, Robert and Bryan Bounds, have grown their HVAC company into the successful operation that it is today, providing jobs to over 60 employees. In mid-2018 Bobby retired, and Robert and Bryan have continued to carry on the legacy they started with their Father by providing quality services with integrity.

At Bounds Heating & Air, we are not just a company, we are a family. We do our best to support our community every chance that we can by giving back. We donate gift baskets to local charities to help them raise money for their cause. We have donated lighting for the high school gymnasium, supported local youth sports, and provided several HVAC systems to families in need. Bounds Heating and Air also participated in the Extreme Home Makeover show, donating labor, materials and a new HVAC system. These are a few of the qualities that make us the region’s most trusted provider of top-quality heating and air solutions.

This award recognizes Bounds Heating & Air’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Bounds Heating & Air is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.

2020 President’s Award Spotlight:
D & K Heating & Cooling


We are devoted to providing you with the best service possible for all whole-home comfort desires, including heating, air conditioning, geothermal systems, zone systems, Wi-Fi controls and thermostats, and indoor air quality management, including air cleaners and purifiers, humidifiers and ultraviolet lights.
D & K Heating & Cooling provides service to the Omaha-Council Bluffs metropolitan area, to include the surrounding areas of Bellevue, La Vista, Papillion, Ralston, Gretna, Blair, Plattsmouth, and Fremont.
This award recognizes D & K Heating & Cooling’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. D & K Heating & Cooling is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
Content provided by D & K Heating & Cooling. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of D & K Heating & Cooling.
2020 President’s Award Spotlight:
Dittmer Air and Heat

Darin Dittmer, a Brevard County native, is a second-generation HVAC expert. He has spent over 28 years in the field, including working for Carrier® as a customer assurance manager, where he put his expertise to work by assisting other air conditioning dealers throughout Florida. After working for multiple companies and gaining valuable experience, Darin realized that he could offer the best technical expertise and even better customer service under his own name.



Content provided by Dittmer Air and Heat. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Dittmer Air and Heat.
2020 President’s Award Spotlight:
Expert Heating & Cooling

Starting in a 2,400 square foot shop in Downtown Trenton, moving to a 4,200 square foot shop in Woodhaven while our newest building on Northline just west of Telegraph weighs in at a hefty 21,500 square feet. The result of these moves: business has expanded to serve a wider variety of HVAC needs across the Metro Detroit area.
The company has transitioned in the last 20 years from 99% residential replacement and service to a mix of 55-60% commercial installation and service. The company has grown from 6 employees to approximately 55 in 2020. Because of Mark’s previous distribution experience and relationships with other contractors and manufactures it has allowed him to create dealer-distributor round tables to solve manufacturer problems as a team.
As a company we have a strong reputation as being of one of the best in our industry in Southeast Michigan. Expert is not a place to find job, it is a place to spend your career. At least 10 employees have over 10 years employment. A heavy concentration of customers remains Downriver, but the company performs installation and service in Wayne, Oakland, Macomb, Washtenaw, and Monroe counties.
Roughly 70 employees provide emergency troubleshooting, repairs, preventive maintenance, equipment installations as well as design build and plan and spec services. From your first contact to the completion of your service call or installation we communicate well. Whether you are interested in designing a new residential or commercial system, having a furnace or air conditioner replaced, or having an existing system serviced you can plan on speaking with a knowledgeable person.
While a number of the installation and service functions we provide are similar and repetitive, you won't find any cookie cutter answers here. We break down the particulars of each project and devise a plan to satisfy your individual needs. Even though we do this every day we realize that our customers do not. Some customers want step by step involvement, other ask to let them know when we are done. We find adapting to the customer as important as adapting to the unique installation parameters of each job.
This award recognizes Expert Heating & Cooling’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Expert Heating & Cooling is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
Content provided by Expert Heating & Cooling. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Expert Heating & Cooling.
2020 President’s Award Spotlight:
Gene’s Refrigeration, Heating & Air Conditioner, Inc.

In 2010, Gene transferred ownership of the business to two of his four children, Keith Tolliver and Linda Tolliver-Ankney. Keith and Linda still own the business and Gene still comes to the office every day. He is always here in the morning to get a cup of coffee and energize everyone for the day. He will stop back in and is involved in day to day operations and is still instrumental in how to continually improve the business. We still value his “old-fashioned” outlook and suggestions.

Continual improvement is something everyone at Gene’s strives for, NEVER stop learning and growing.

Content provided by Gene’s Refrigeration, Heating & Air Conditioner, Inc. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Gene’s Refrigeration, Heating & Air Conditioner, Inc.
2020 President’s Award Spotlight:
Glenmont Air Conditioning and Heating

Glenmont Air Conditioning and Heating was founded in 1984 with just one man, a tool bag and a used truck. He had a vision of doing what he loves and helping as many people with their HVAC needs as he could. Over the last 35 years the company has grown from one man to over 15 team members providing residential and commercial service to the DC area. Glenmont is proud to be a family owned and operated company.

This award recognizes Glenmont Air Conditioning and Heating’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Glenmont Air Conditioning and Heating is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.

2020 President’s Award Spotlight:
Jansen Heating and Cooling
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Jansen Heating and Cooling of Cincinnati, OH, recently received the 2020 President’s Award from Carrier.
Cincinnati’s Heating & Air Conditioning Specialists
Jansen Heating and Cooling provides the highest quality services, heating systems and professional installations.
Having a friend is a comfortable feeling. Having a friend who’s interested in your personal comfort and in saving you money is a good thing too. At Jansen Heating and Cooling, we’re here to make you comfortable and save you money, and we’ve got lots of ways to prove it.
Whether it’s a service call, replacing a system, or an HVAC seasonal tune up, all of our services are provided by skilled, reliable technicians. Add in extras, like a 7-day service hot-line, service on all makes and models, seasonal tune-ups, 10-year warranties on same day system replacements, and free energy surveys, and it’s easy to see why so many people find comfort in a friend like Jansen Heating and Cooling. Our expert technicians will perform to your satisfaction, and that promise is backed by one of the best guarantees in the business.
Proud to Serve Greater Cincinnati
Jansen Heating and Cooling is locally owned and operated and the leading heating and air conditioning service company in Cincinnati, which means that you get the assurance and the relationship of a local business.
Let Jansen Heating and Cooling help you with your heating and air conditioning problems and discover the difference for yourself. Let Jansen Heating and Cooling be “Your Heating & Air Conditioning Company™” and let us treat your home like ours. Call today: (513) 561-4888.
Jansen Heating and Cooling is proud to provide heating and air conditioning repair and service to customers in Cincinnati and surrounding areas.
This award recognizes Jansen Heating and Cooling’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Jansen Heating and Cooling is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
Content provided by Jansen Heating and Cooling. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Jansen Heating and Cooling.
2020 President’s Award Spotlight:
Koch & White Heating and Cooling

The Carrier® President's Award recognizes Carrier dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence. One of Carrier’s highest honors for its dealers, the President’s Award, is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and deliver superior customer satisfaction
This is Koch & White’s fourth consecutive year winning this award in excellence and it is an honor to receive such distinction. Founded in 1934, Koch & White Heating and Cooling is an employee owned company servicing Washtenaw County and surrounding areas for 360,000 people. The company’s expertise includes commercial and residential HVAC system design and installation as well as commercial refrigeration and smart home innovation. Koch & White also provides service and maintenance programs for a variety of applications.

Koch & White Heating and Cooling is honored and grateful to Carrier Corporation for recognizing and acknowledging the leadership and customer satisfaction that Koch & White provides by presenting us with the 2020 President’s Award.

Content provided by Koch & White Heating and Cooling. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Koch & White Heating and Cooling.
2020 President’s Award Spotlight:
Mechanical Heating and Cooling

Mechanical Heating and Cooling specializes in the installation and service of Carrier® heating and cooling systems. In addition, we provide duct cleaning and maintenance services. Located in Dearborn Heights, Michigan, we provide our services to the Metro Detroit area. We service, install, provide duct cleaning and maintenance, for both residential and commercial sites. Mechanical Heating and Cooling is a Carrier Factory Authorized Dealer; our experienced technicians can service numerous types of equipment.
Our employees are provided with endless training, consisting of both in-house and field training. Initially our employees receive a minimum of 50 hours of training. In addition, they receive extra in-house training as needed, as well as attend factory sponsored classes. We believe in keeping our technicians up to date with new and improved techniques, as well as the newest technology, so they can better serve our customers.
Learn more about us at www.mechanicalheating.com

Content provided by Mechanical Heating and Cooling. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Mechanical Heating and Cooling.
2020 President’s Award Spotlight:
Michael & Son Services

Humble beginnings
Proud son and owner of Michael & Son, Basim Mansour, will tell you that the journey all starts with his father. Moussa “Mike” Mansour an immigrant and union electrician would moonlight as a contractor taking care of his customers. As Basim grew up and rode along with his father, he quickly learned that craftsmanship and integrity were the keys to building a successful company. Shortly after the loss of his father, Basim was thrust into the family business at the age of 19, left to raise a family and continue his father’s legacy.
Ahead of the curve
During the recession in the early 2000s, Michael & Son continued to grow through their reputation for providing quality service, and from strong customer demand, additional services were added. In 2007, Michael & Son entered the world of HVAC and shortly became one of the mid-Atlantic’s leaders in the industry solidifying themselves as ambassadors for HVAC contractors through superior customer satisfaction and the leadership of Regional HVAC Manager, Eddie Smith. With a consistent commitment to not only their customers, but their community as well, Michael & Son has set the standards for excellence.
Start of a new legacy
Providing quality service means also providing customers with a quality product. The symbiotic relationship between Michael & Son and Carrier proves that two industry leaders committed to going the extra mile, can serve as an example to other industries on what customer satisfaction truly means. Achieving the prestigious Carrier President’s award 8 years in a row is no small feat. With such a young history in the industry, Michael & Son has already firmly achieved their place for greatness as they continue to adapt and evolve to meet the everchanging customer needs living up to their mantra “if you can’t, we can!”
This award recognizes Michael & Son Services’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Michael & Son Services is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
Content provided by Michael & Son Services. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Michael & Son Services.
2020 President’s Award Spotlight:
Riley Heating and Air Conditioning




Content provided by Riley Heating and Air Conditioning. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Riley Heating and Air Conditioning.
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