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BWS Plumbing, Heating, Air ConditioningHVAC Services in Eden Prairie

BWS Plumbing, Heating, Air Conditioning specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Eden Prairie and the surrounding areas, we deliver reliable HVAC solutions to meet your home's needs.
Book an AppointmentWebsite
phone icon(612) 504-5815
location icon
6321 Bury Drive
Suite 8
Eden Prairie MN 55346
1531 Google Reviews

Experience and Certifications

  • Carrier Financing Logo

    Financing Available

    We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
  • Carrier Cool Cash Logo

    Cool Cash

    We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
  • Puron Advance Icon

    Puron Advance Trained

    Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.

HVAC Repair and Installation Services

  • A Carrier dealer discusses air conditioner repair and service with a homeowner

    Air Conditioner Repair & Service

    We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
  • A couple discusses furnace repair and service with a Carrier dealer

    Furnace Repair & Service

    We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
  • A Carrier dealer finishes performing HVAC installation

    HVAC System Installation

    We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
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About BWS Plumbing, Heating, Air Conditioning

BWS Plumbing, Heating, Air Conditioning in Eden Prairie, MN

Trusted HVAC Professional in Eden Prairie

Leave a Review
1531 Google Reviews
Carrier.com Reviews
4.89 out of 5(35 reviews)
Good not excellent
Installer didn't fully explain the thermostat changes and how the furnace will now communicate to the air conditioner
Dave
-
April 01, 2024
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
3
Service is their strength
The team from BWS does a nice job. I received good instruction on how to use my new furnace (and hot water heater), the technicians were really pleasant ... it was easy to have them in my home. I'm confident they know what they are doing.
Kari
-
March 31, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
Extremely knowledgeable and professional. Confident in my purchase. Installation was completed as promised, excellent installers.
Beverly
-
December 26, 2023
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Expert Work
This new installation was done expertly, with great care and commitment. Alex and Tony took apart a 50 year old system with great care, without a scratch to a small equipment space, installed a completely new heating and cooling equipment with expertise, and finishing their install by removing all the old material without a scratch to our condo's interior. The team's work was impeccable.
Peggy
-
November 17, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Amazing team of professionals.
The install replacement was complicated by the fact that the old equipment was installed in a smaller closet and non standard set up. The team managed to get the old equipment out and new equipment in despite the complications. Very impressive.
Robin
-
November 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great and professional experience
Great service; communicated clearly, they were timely and very professional.
Matt
-
October 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
BWS is our household go-to! Always professional, communicative and fair.
BWS is our household go\-to!
Erin
-
October 04, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
BWS Heating
Expertise was the primary reason for my using this company.
Daniel
-
June 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Smooth furnace installation
The installation team was prompt, professional and installed my new furnace in less time than originally Quoted. Luke also did troubleshooting to ensure that the thermostat was set up.
Jody
-
May 10, 2023
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Furnace Replacement
Great serice, timeliness, and professionalism with BWS.
Ken
-
May 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
yes I would recommend
excellent
Mary
-
April 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace install
Friendly, excellent customer service, knowledgeable, and timely/thorough with a new furnace installation.
Kevn
-
March 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service!
Excellent installation in a very timely manner!
Dan
-
January 17, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Team - Start to Finish!
The team at BWS did a great job of getting us taken care of when our furnace went out less than a week before us hosting 30 people for Thanksgiving! Quick turn around on the initial site visit, quote, and financing questions by Justin. Then the team onsite was professional, quick, and helpful when they ran into a little weirdness with our smart thermostat. They got it all taken care of and we were warm and cozy that night!
Amanda
-
January 16, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
Not only did Luke do an amazing job on the installation, but we really appreciated the transparency to the entire process. Once the job was finished he went above and beyond to assure we understood the intricacies to our new system.
Roy
-
January 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience with New Furnace Purchase and Installation
Amazing experience in a difficult situation. My wife and I appreciated the educational experience which helped us make an informed decision on our new furnace. We are so happy with the result and especially pleased by the fast and professional service we received throughout the entire process.
Bob
-
January 10, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service!!
The BWS team was amazing to work with! They listened to my concerns and feedback and made all necessary changes. Highly recommend!
Patrick
-
April 15, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast and efficient
Very knowledgeable and concise.
Shane
-
March 30, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC
Very friendly and professional people that did a big job quickly and well.
Elizabeth
-
August 05, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience with BWS and Carrier product!
I was so happy to get air conditioning again. Great job by BWS!
Megan
-
August 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Mini Splits Installation
Overall, installment went very smoothly. Problem solved issues when arose and completed within timeframe. Friendly, knowledgeable and professional workers.
Stephanie
-
August 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Justin was very friendly and responded quickly to any questions.
The installation went smoothly. They handled everything, even coordinating having out furnace removed,
Nicole
-
July 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC installation
Seamless and capable installation; the installers were fast, clean, and thorough.
Maria
-
June 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New A/C purchase and install
Knowledgeable, well trained, respectful, and provided easily understood explications of the issues.
Eric
-
May 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great job
Nice job
Brian
-
May 05, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent from beginning of sales process to completion of installation.
Excellent from beginning to end. Sales process was low pressure and high education. Installation team was respectful and comprehensive. With the name of Carrier you know the product is superior. Price was excellent considering the product and professionalism. No hesitation\-\-hire these guys!
Brian
-
April 15, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very pleasant and professional
I spent over $20,000 for a new HVAC in my Minnesota home and the dealer did a great job. I would recommend them to anyone
Michael
-
March 04, 2021
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
5
Emergency furnace replacement.
They handled everything...did not over sell with a unit that was not necessary. Provided the rebates without asking. Next day service and it was all taken care of. That introduced me to a bank that took care of financing with a 5 minute phone call. Yes, highly recommend BWS. I use them for my yearly service on furnace and a/c.
Eric
-
January 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
If perfection were possible, it would be BWS service.
BWS Representative, Robin was always available to answer any of my concerns during installment process.
Sandra
-
October 20, 2020
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Review of BWS Plumbing
The one complaint I have with this dealer is the Office. It took several phone calls and complaining for them to get the local Excel Rebate and Registration paperwork done. With most dealers in the area it requires one week to turn in this kind of paperwork to our energy company. BWS .. required 3 phone calls and Five weeks to finally bring my name up and input the information needed so the Rebate Process AND the Registration with Carrier could be completed. The Rebate Process can now begin .. and will take six to eight weeks before I receive my check in the mail from Excel Energy locally. Also. They were higher priced that other Dealers in town on Carrier Equipment. They were willing to meet other lower Bids. 'Hero' offered a lower bid. 'Hero' does not have as much experience with installation. Once BWS accepted the lower bid .. I decided to go with BWS. They told me there is a 15 year parts and labor Guarantee on both the Furnace and the AC .. BUT .. in order to keep that guarantee.. I am required to have BWS come out each Fall and Spring and do a 'service check up' on units .. Which will cost me about $150 a year. That is $1500.00 over a period of 10 years. What kind of a guarantee is that ? Plus, if there is a problem with the Furnace or the AC .. they will fix it for free .. but you still have to pay a 'service call fee' of $89 to $129.00' to have them come out to your home. Again .. what kind of 'free' warranty is that ?
Bruce
-
July 15, 2019
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Outstanding Service!
Prompt, courteous, took the time ascertain the situation, provide the best solution, and explain everything.
Analisa
-
March 06, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Happy
Surprised that my furnace was condemned during routine tune\-up. Happy that dealer caught that threat exchange was cracked. Worked quickly to get my new furnace installed, just before Thanksgiving!
Tracy
-
January 17, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
BWS
Enjoyed working with their team
Scott
-
July 05, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent, Respectful Service in a Pinch
Our furnace 17 year old furnace stopped working between Sunday and Monday morning. I was able to schedule a meeting with Robin with Sales on Tuesday morning and the BWS team was able to come in later that day to install a new furnace. Heat was restored by 5PM. The installers were respectful and patient with my questions and concerns. They were careful in my home to not damage our flooring or carpet. I could tell they cared about service and our family's well being. I will refer everyone to BWS Plumbing and Heating.
Matt and Tiffany
-
March 07, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Puls Carrier Furnace
Robin and the team at BWS did a great job for us. He was great about explaining options and being transparent with his information. He was not pushy and did not try to up\-sell me on products or services I did not need. I appreciated the honest approach to sales instead of a stereotypical pushy sales person.
John
-
March 02, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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