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There’s a reason we call our dealers experts. Actually there are three: intensive training, proven customer satisfaction and a willingness to go the extra mile. Sure, expert is a strong word. But they’ve earned it.
To ensure your local Carrier® experts recommends the products that make the most sense for you, your family and your home, let them know what matters most to you.
You might consider these questions:
Download this simple 3-step checklist to help guide you through the purchasing process:
Carrier® Factory Authorized Dealers haven’t earned their distinction just by selling and servicing Carrier parts. They must consistently perform to rigorous standards to qualify for factory endorsement.
Factory Authorized Dealers:
Ask your dealer for a copy of the guarantee for details and limitations.
The Carrier President’s Award recognizes Carrier dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence.
The Carrier President’s Award is our highest dealer honor. This annual award is designed to encourage self-analysis and reward individuals who have exceeded high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers, who are held to an even more exacting set of standards. We award this honor to our deserving dealers to support business improvements and show gratitude for their customer loyalty. Recipients serve as role models, sharing “best practices” to help cultivate excellence across the dealer group.
These are just a few of our prestigious President's Award winners. Please continue to check back here for the latest dealer spotlights.
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Pope and Sons Refrigeration recently received the 2017 President's Award from Carrier.
Established in 1975 as a two-person business Pope and Sons Refrigeration has been serving Central Vancouver Island for 42 years. We are now a business of 17 employees servicing residential, commercial and industrial clients. We are committed to quality and outstanding service for our customers. We are proud of our outstanding Journeyman – the best in the business!
Pope and Sons has installed and serviced thousands of heat pumps, rooftop HVAC systems, as well as supplying and servicing the commercial grocery sector, industrial refrigeration with varying projects of scale, such as 30-ton ice plants for the fishing industry.
In 2003 Carrier introduced the Carrier® Factory Authorized Dealer program of which Pope and Sons have been a member since 2008. We are very honored to have received the President’s Award in 2016 and 2017, chosen out of 640 Dealers in Canada. We look forward to continued growth and success as a Carrier Factory Authorized Dealer for years to come.
"This award recognizes Pope and Sons Refrigeration's commitment to excellence and Carrier is proud that they are ambassadors of our brand," said Chris Nelson, president, North America HVAC Systems & Service, Carrier. "Pope and Sons Refrigeration is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole."
The Carrier Dealer Hall of Fame is a distinction given to proven leaders in the industry. Designees have dedicated their lives to giving back and standing by the promises they’ve made to their employees, their customers and to their communities. Though this kind of character is shared by many Factory Authorized Dealers, what sets Hall of Fame members apart is perseverance–an unwavering commitment to high principles over a lifetime of service.
2016 - Richard Dean, Richard Dykstra, Sr., Fred Hutchinson
2015 - Eddie & JoNell Evans, Chuck Kulp, Ken Reister
2014 - Tommy Estes, James Lane, Mario Taylor, Sr.
2013 - Robert “Bob” Bell, Tom Hawkins, Kenny Long
2012 - John Hentkowski, Tom Kime, Robert “Bo” Maddux
2011 - David Hutchins, Ralph Peters, Thomas Rechtin
2010 - Eddie Goodwin, Ben Laury, Michael Purl
2009 - Greg Leisgang, Charles “Bo” Newcomb
2008 - Mitchell Cropp, Bill Joplin, Earl Smith
2007 - Peter Fluetsch, Julian Kahn
Carrier Factory Authorized Parts have been designed and built specifically for your Carrier equipment, helping to restore your system to its original performance.
Factory Authorized Parts:
Should you ever require a service call, ask your dealer to use Carrier Factory Authorized Parts.
Rebates, seasonal promotions and a variety of flexible financing options make the decision to go with a Carrier system even easier. And with our high-efficiency systems, you’ll continue to save money on your heating and cooling bill year after year. See your dealer for details.
For more information about Carrier® products or to learn how your home can benefit from a Carrier system, contact a dealer today.