Heat Pump Installation

Very professional, very honest

Was able to purchase and get the unit installed very quickly when my old unit failed. The crew was punctual and tidy, and responded quickly to any issues that occurred. Would definitely use again.

Great service, knowledgeable and overall excellent to do business with.

I switched to Carter and Sons from a friend’s recommendation. They have replaced one inside coil that was leaking. I am a pretty handy guy and know a little about A/C but, their technician that performed the coil change out did nothing short of a miracle in getting the new coil in as it was bigger than the old coil. I was totally impressed. This was not an easy fix. I was so impressed with the work that I purchased 2 new outside A/C units from Carter and Sons this past fall. One of the owners sons was the lead installing technician. Really a very smart kid. They sent one of the units back to the supplier for a replacement because it was dented. Talk about great quality control. They even came back a few days later and David the very experienced manager went over the whole installation to make sure everything was done right. These guys are Fabulous.

Great experience \- answered questions and treated with respect.

Awesome team. Everyone made my whole experience very pleasant.

Carter \& Sons have continuously proved to be very knowledgeable, professional and honest over the past several years of maintaining and servicing several properties for me.

Great customer service

Sales and administrative team at this provider are truly A+++, they cared about our experience and they followed up through the entire job till it was completed, this is our first Carrier unit, we hope it surpass the life of previous unit.

I had a great experience with Carter \& Sons. They were very accommodating, friendly and trustworthy through the process of changing out my HVACs. I will definitely refer them to others and use them again!

Everyone that I have talked to goes above and beyond on everything that they do!

I was very anxious about buying a new A/C System, but Carter \& Sons put my mind at ease. They came same day to check out the problem and returned right away to estimate the cost of replacement. They explained the issue as well as all my options. In a couple of days I had a cool house again! Thank you so much.

On time installation

A painless install

great service and a painless install

Great experience and wonderful staff!

The whole team was very professional and did a great job with the installation!

We've been long\-time customers of Carter \& Sons from when we lived in our previous home. When it came time to replace the system in our current house, there was no question about who we would use. The entire team takes time and care to address questions, attend to details, keep things clean and deliver quality work. Thanks again for another great job.

Carter and Sons' David and install crew were professional, timely and fun. They have done a great job, cleaned up after their work, and triple checked their work. I have zero complaints. and lots of woots woots!!

Folks came out three times and I had a great experience with each of them. Highly recommend!

Excellent service and smooth install!

Great company with great people. Highly recommend them.

Researched for 3 weeks, asking questions and receiving bids. Carter and Sons came out on top. Work was done seamlessly and fast. Impressed with the final inspection. You'd never know they were here. Highly recommend Carter \& Sons.

Always very happy with the service and customer care provided by Carter and sons. They are and will be my go to company for any hvac needs. I highly recommend them.

I have been a satisfied customer of Carter and Sons for almost 20 years....they ALWAYS provide excellent service!

Very Satisfied

Best Advice and Knowledge! Solved all the preexisting issues I was experiencing with my old system.

Carter \& Sons took great pride in there work and took great care of my home.

They seemed confident and did a good job.

Just had the last of three 22 year old original A/C Furnace units replaced by Jon \& David's Team. The reason it lasted this long is because they do everything possible to keep them going until there are no other options. An honest needs assessment and quality work are what most people seek from a vendor. They deliver both...which is why I have been using them for 15 years. You will not be disappointed.

I'm a completely satisfied customer from beginning to end

I felt like the installers were competent and knew what they were doing. The install was completely in a timely and quick manner.

Very reliable, efficient service. We like that they point out potential problems when observed.

David is the best employee ever! He has been there for us over the years, and I cannot imagine having anyone else serve us for our HVAC needs. Carter \& Sons HVAC is very lucky to have him as an employee. He is top notch!

Prompt, courteous, fast, complete. No complaints. Recommend without reservation.

Great service

Happy once again with the work done.

Very easy to work with. Will recommend to friends and neighbors.

I purchased a new home in the last year and all the HVAC equipment was ancient, in desperate need of replacing. So, I started getting estimates with plans to wait out the summer and replace it in the off season, but fate found such a proposition too tempting to let pass. Going into the month of July, peak season for the HVAC service industry, with no air\-conditioning and no desire to waste money repairing the old equipment, I prepared for the worst on high costs and long install wait times. It turns out that fear was unwarranted as David not only gave me a great deal on some high efficiency Carrier systems, but he squeezed the install into the schedule on short notice. Everyone on the installation crew was courteous and knowledgeable, and by working late hours and performing small miracles they managed to get my house air\-conditioned on the evening of July 3rd, just in time for a long holiday weekend with scorching temperatures and high humidity. They returned the following week to finish up the job, and so far, I'm impressed with the quality of their work, the attention to detail, and all the little extra things that are the hallmark of superior customer service. Special thanks to Nathan for taking the time to answer all my questions about how everything works and for staying until nearly midnight some nights to get the job done.

We had a great experience with Carter \& Sons, from the salesman Dave to the installers. They were nothing but professional. They kept us informed throughout the entire process from sales to delivery of the new unit. Dave even charged our system to keep our air cool while we waited for our install appointment. The guys who installed the new unit were very pleasant to work with and they were professional, knowledgeable and quite efficient with their time.

Been dealing with Carter \& Sons for years and have never been disappointed.

Had 2 3\-ton units installed. They did a remarkable job and we are very satisfied.

The guys did a great job installing two new units in my home. They were friendly and knowledgeable about the install. They took care to wear shoe covers every time they went in and out of the house. Great job!

De\-installation of our 19 yr old Heat Pump and Installation of our new Carrier system was smooth and trouble free.

Arrived within a shot time of when they said they would, cleaned up after the job, and explained everything they had done when they were finished.

No one ever wants to be put in a position where they are forced to buy a new HVAC system, but if it has to happen, you want Carter and Sons to do the work! They saved us in a tough situation and had a person out ASAP, they evaluated the problem, and made us feel confident that it was time to replace out old system. Then they got the work scheduled as quickly as they could so that we could resume our lives. The office staff, David who did the troubleshooting, and the installers were ALL terrific to work with and just a real pleasure. This is my new favorite company.

In the past year, I've replaced both of my AC units through Carter and Sons, and would highly recommend them. They were very responsive, clearly outlined the process and costs, and did a great job. They were very respectful of our home and my family, and did not leave any mess after the job was done.

Carter \& Sons is a great company. I highly recommend them. There are many choices for HVAC equipment to choose from. Carter \& Sons explained the options very simply and explained the differenes between their quotes and their competitors quoted. Carter \& Sons also thoroughly explained the technical differences in the equipment available from Carrier and helped me make the smart choice for my home and budget.

Good experience, very clean install.

Replacement of obsolete equipment.

Carter and Sons were as good as you could ask for! I called on a Monday. They were out here the next day giving me an estimate! They were incredibly helpful and thorough explaining what my options were within my budget. Also taking the time to explain the sizes and features even down to the paint on the Carrier units. Explained ways I could use it the most efficient way possible as well. All within a very reasonable price compared to others I had spoke with. I couldn't recommend a product or company more than Carrier, and Carter \& Sons!

Replace hvac units

Nice job