Service Solutions for Data Centers
With Carrier, you are not just getting the most innovative equipment in the industry for your data centre. You’re getting a trusted partner delivering expertise, service and greater peace of mind throughout the lifecycle of your HVAC equipment. Our comprehensive solutions range from predictive maintenance, repairs, OEM spare parts, rentals and upgrades.
With service solutions tailored for your unique business, we deliver the reliability, expertise, partnership and security you need through proactive and responsive support — ensuring maximum efficiency, protection and, most importantly, uptime.
BluEdge Service Solutions
With our BluEdge service agreements, you get a solution that is based on the coverage that best suits your business’s needs, and all backed by Carrier factory-trained technicians with genuine OEM-authorized parts and procedures.
CORE
For low-capacity equipment with IoT-enabled, the pure digital solution provides real-time monitoring and insights to reduce downtime and ensure operational continuity.
ENHANCE
Customized service plan by Carrier certified technicians including asset inspections and maintenance.
ELITE
The ultimate worry-free program powered by predictive analytics and OEM expertise to minimize operational disruption.
And with our BluEdge service agreements, all powered by digital connectivity through Abound™ HVAC Performance, you get continuous monitoring and actionable insights to ensure your equipment’s peak performance and longevity for years to come.
We work with you and your team to ensure our data centered-centered solutions and agreements are specifically crafted to address your critical needs and include the reliability, expertise, partnership and security you expect from your service partner.
Reliability
- Data-center dedicated technicians
- Customer support and other resources
- Proactive monitoring to help minimize downtime
- 24/7/365 support with immediate assistance
- Rapid response time to meet or exceed service level agreements
Expertise
- Global industry leader in intelligent climate and energy solutions
- Factory-trained, specialized technicians for optimal performance
- Effortless access to dedicated experts through a robust global network with local presence
- Responsive parts and components procurement — stocked on-site or regionally
Partnership
- Trusted customer-centric organization and collaborator.
- Dedicated account management and support.
- Elevated service experience that exceeds industry norms.
- Flexible solutions and comprehensive coverage to meet your specific needs.
Security
- Secure connectivity for cooling and thermal HVAC data protection
- Compliance stringent protocols
- Comprehensive portfolio of lifecycle service support to protect your investment
Carrier can help provide the solutions and confidence you need to operate your Data Center with optimized performance…no matter how your demands evolve. Contact your local Carrier expert or submit a contact request form here.