Carrier Transicold oneCALL™ service

Whether you need breakdown support in your own country or internationally, with oneCALL™ service our team is on hand to help get you back on the road as soon as possible -- 24/7/365 -- with the minimum of hassle.

Simple Access

Access the oneCALL™ service by viewing our toll free numbers. We also take care of administration such as payments and currency exchange on your behalf, regardless of where you need service, to help make things simpler.

oneCALL™ – One Solution

Covering nearly 32 countries with a network of more than 600 service points, our oneCALL™ assistance will connect you to a specialist who speaks your language and can ensure you quickly get the assistance you need.

Keeping you informed

We understand how breakdowns can be disruptive for transport refrigeration operations, especially when they occur in another country, so that is why we’ll keep you informed during each key step along the way to getting back on the road. In addition to telephone updates, you also have the option of receiving live SMS, e-mail and on-line web tracker status reporting so that you can plan your business accordingly.

Specialist expertise

With access to the latest diagnostic software, specialist tools and technical literature nobody understands Carrier Transicold equipment better than our service engineers. Add to this an extensive stockholding of assured quality genuine Performance Parts and you can be sure you really are in the hands of the experts.