Preventive & predictive maintenance
At Carrier, we believe long-term partnerships are the basis of exceptional service. We’ll work with you to fully understand the needs of your business. Our BluEdge Service Platform is designed to meet your requirements and keep your equipment running efficiently. We can help you create a customized program that is suited to your specific goals and needs.

Check your local website for detailed offers and options.
We service all brands of equipment.
We have extensive experience servicing all major heating, ventilation and cooling manufacturers' equipment, as well as unmatched technical understanding of each system.
The BluEdge Service Platform can
- Ensure that your equipment is inspected regurarly, operating properly and all OEM maintenance procedures are adhered to;
- Maximize your equipment life, uptime and performance;
- Reduce your energy costs through good preventive maintenance measures;
- Provides you with budgetary certainty and allows fiscal planning with confidence;
- Reduce risk of unexpected downtime with proactive service.
Carrier continues its legacy of innovation with the Carrier European Digital Portal, exclusive for all service contract customers at no additional charge. This informative digital solution provides you with crucial information to help to improve your facility management decisions.
With our three levels of ABOUND™ HVAC Performance, you can tailormade your needs, having access to your connected equipment, to monthly and annual reporting and also up to a granted intervention.
Easy to read dashboards providing insight on equipment life expectancy, equipment performances and operation conditions
Faster issue resolution time, and possibility to have remote diagnostic. Reduce unplanned downtime thanks to preventive and predictive maintenance
Additional peace of mind during First Year Service Contract, making sure your equipment is well taken care to ensure long durability
Better plan and smooth out OPEX by anticipating repair costs, do smaller repairs earlier to avoid the big repairs later
When you purchase certain qualifying equipment, you will benefit from our complimentary BluEdge first year service. BluEdge first year service supports our three tiers of BluEdge contract, aiming to give you peace of mind. It supports minimum needed visit for legal compliance by certified Carrier technicians.
You’ll also receive high priority for non-scheduled service events. To achieve the full power of our BluEdge service platform, we can discuss your needs to propose the best solution.
Additionally, your equipment will be IoT-enabled and will benefit from our remote monitoring expertise, including an annual report.
With the First Year Service you get:
- Minimum one F-Gas checks by a certified technician to comply with legal requirements.
- 24/7 emergency support when available locally.
- Verified proper operation and configuration during initial run-in period.
- One annual report through our digital platform.
Our first year service provides you with added peace of mind — and ensures that your new equipment will work hard for you and your facility for years to come.
If equipment fails unexpectedly, you face downtime and, potentially, inconvenienced occupants. With predictive maintenance, you’ll know about potential problems before breakdowns occur. That brings you the luxury to schedule repairs before they become more costly — and at times when they won’t inconvenience you or your building’s occupants. Using today’s best testing tools and technologies, we can discover or rule out hidden building system problems. As a result, we can help you:
- Find, identify, and correct minor problems inexpensively, before they lead to more complex and expensive repairs.
- Avoid needless downtime and inconvenience or discomfort to occupants.
- Ensure continued production when equipment is used in process application.
- Control energy costs.
- Prolong equipment life, deferring replacement expense.
Early detection of mechanical issues means less downtime, lower costs, and longer equipment life. Protect the most critical components of your HVAC systems, compressors, pumps and fans with Carrier’s VMAT (Vibration Monitoring and Analysis Tool) solution.
To keep your system running at its best, we suggest scheduling a yearly vibration analysis. After each check, your Carrier technician will provide a clear report with results and tailored advice to help you maintain peak performance.
Building

HVAC plants

Equipment

Contact us to find out more
Other services