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HVAC Planned Preventive Maintenance

Carrier’s HVAC planned preventive maintenance programmes make sure that all systems, from single units to large multi-site installations, perform reliably and efficiently. A service contract is essential to maintain peak performance, comply with UK regulations and reduce the risk of failure. Carrier offers a managed partnership tailored to your building’s requirements and long-term operational priorities.

BluEdge Service Platform and Tailored Maintenance

Carrier believes that exceptional service begins with long-term partnerships. Through the BluEdge Service Platform, Carrier works closely with customers to design maintenance plans that align with operational goals. This platform supports energy efficiency, equipment performance and regulatory compliance.

BluEdge brochure outlining service agreements for HVAC planned preventive maintenance

Download the brochure
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Abound HVAC Performance

Service contract customers gain access to Carrier’s Digital Portal at no extra cost. This digital platform supports three levels of Abound HVAC Performance, giving building managers a connected view of their systems with monthly and annual reporting.

Benefits include :

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Dashboards highlighting equipment condition, usage trends and life expectancy

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Faster issue resolution through remote diagnostics

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Reduced unplanned downtime

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Smoother OPEX planning through early detection of repair needs

BluEdge First Year Service

With qualifying equipment purchases, Carrier provides a complimentary BluEdge First Year Service to support system startup and compliance.

Benefits include :

  • At least one F-Gas check by a certified technician
  • 24/7 emergency support where available
  • Verification of proper configuration and operation
  • One digital annual report
  • IoT-based remote monitoring

This service gives customers added assurance and system readiness from day one.

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Predictive Maintenance

If equipment fails unexpectedly, you face downtime and, potentially, inconvenienced occupants. With predictive maintenance, you’ll know about potential problems before breakdowns occur.

You can schedule repairs before they become more costly, and at times when they won’t inconvenience you or your building’s occupants. Using today’s best testing tools and technologies, Carrier discovers and rules out hidden building system problems.

Benefits include:

  • Early identification of faults
  • Correct minor problems before they lead to more complex and expensive repairs
  • Minimised risk of unplanned breakdowns
  • Optimised energy performance
  • Longer equipment lifespan and reduced lifecycle costs

Full Lifecycle Support

Carrier supports you throughout the lifecycle of your:



Building environments


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HVAC plants


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Installed equipment


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Service packages are continuously adapted to meet evolving technologies and performance standards. With a combination of predictive insights and proactive maintenance, Carrier helps customers stay compliant, reduce downtime and improve building performance.

Let’s build a maintenance solution around your goals.
Speak to our service team

Other services

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Commissioning HVAC Systems

Proper commissioning is vital for long-term performance, reliability and warranty compliance. Carrier’s technicians follow rigorous factory-defined procedures during start-up to ensure new equipment delivers optimal efficiency and safety from day one across the UK.
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Commercial HVAC Warranty

All Carrier equipment is covered by a manufacturer warranty following commissioning. Ongoing maintenance is required to remain compliant with Carrier’s warranty conditions. Extended warranty options are available through local Carrier service teams.
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Carrier BluEdge service agreements

Service plans to protect your facility.
Download the Brochure

Downloadable Resources

Explore Carrier’s range of brochures and service overviews to learn more about our HVAC maintenance solutions and digital service innovations. Each document offers detailed insights into how Carrier supports building performance through every stage of the equipment lifecycle.