In light of current coronavirus (Covid-19) situation, Carrier Vietnam is closely following the advisory issued by Vietnam Health Ministry. We are actively monitoring the developments & taking all the necessary steps to ensure safety and well-being of everyone associated with us.
While all our employees are working remotely from their homes, but given the nature of our business, our customer champions are ensuring to provide utmost possible support to all our customers, especially the ones providing essential services across segments like Healthcare, banks etc.
Our customer service executives are available from 8 AM to 5 PM to assist or arrange for any technical help on hotline +84 903 937 278 / +84 914 509 758.
We have released guidelines for our own Technicians and Channel / Sub contracted technicians to take adequate health and safety measures for themselves as customers will perform the work on sites.
They are all equipped with necessary safety equipment like: N95/equivalent face mask, surgical masks, surgical gloves, safety glasses etc., and are practicing optimum hygiene while visiting any customer site.
At the same time we are ensuring that we follow all the advisory issued by the local authorities.
We are in constant touch with our channel partners as well, to ensure the hygiene practices are followed amongst their service technicians as well.
Together we will fight Covid-19