Contact Us

800.644.5544 (opt. 2)



Carrier University
Bynum Training Center
PO Box 4808
Syracuse NY 13221-4808

Registration & Cancellation Process

You can register online for courses by clicking on “All Courses” or “Training Schedule” in the left column.

Preferred method of payment for courses is credit card, and our online registration process allows you to enter your information with assurance of credit card safety. A Purchase Order is also acceptable. 

IMPORTANT! Please do not make travel arrangements until you receive a class confirmation email from Carrier University.

If Carrier University cancels or reschedules a class four weeks prior to the class start date, students will be refunded in full.

If a student cancels, the refund policy is as follows:

  • four weeks prior to the class start date, you will be refunded in full
  • three weeks prior to the class start date, you will be refunded 50% of the class fee
  • 10 days (or less) prior to the class start date – no refund will be issued


Some classes require prerequisite classes. These will be noted on class description page. Registration will not be accepted without proper prerequisite class verification. Send confirmation email with course name, course number, location and date of completion to [email protected].

Online Courses

Online courses are delivered via Carrier University’s Learning Management System. You can register online for courses by clicking on “Training Schedule” in the left column. Course access is available 24/7. Course duration varies and can be found on each course description page.

Tuition & Discounts

The course fee covers the cost of the course and related material. It does not include meals, lodging and transportation.

Carrier University offers multiple student discount rates of 5% per student on multiple student registrations if they are completed at the same time for the same event.

Certificates, Transcripts & Grades

Requests for replacement certificates within the last 3-year time frame will be honored with no cost. Requests for replacement certificates greater than three years old will be charged a fee of $150. Credit card is the only accepted method of payment.

Transcript requests should be made via email. A fee may apply.

Grade information is only released to the student and people designated by the student in writing. Students may request information from the instructor immediately after classes, however once the attendance sheet has been turned in grade information is only released by written request to the Manager of Marketing Services. There is a charge for requests for grades or completion records over 3 years. Participation and completion data for a course will be released to persons performing an audit of professional certifications and the direct management of the student. All other requests for data may only be used for determining statistical information on attendance and completion of any course or learning event.

Facilities, Location & Directions

In 1972, the William Bynum Training Center was built as a training facility and has always been utilized for that function. This facility includes classrooms, a video studio, and a fully functional HVAC laboratory containing condensing units, heat pumps, furnaces, residential thermostats, rooftop equipment, air handlers, and chillers, as well as cutaway equipment, simulators, and various air conditioning accessories. Equipment is intentionally bugged to allow students to experience various system faults.

The Bynum Training Center is located at: 6540 Old Collamer Road South, East Syracuse, NY 13057

eDesign classes are conducted at hosted sites. Training location information is posted in the course description.

Click here for directions.

Lodging & Meals

For those attending classes at Bynum Training Center in Syracuse, NY, lodging and meals are available at hotels and restaurants very nearby. Click this link for hotel and restaurant options.

What to Wear & What to Bring

Service classes require work clothes and work shoes appropriate to the type of work to be performed in the class.

Business casual is appropriate attire for Design and Controls classes.

Shorts and open toe shoes are not appropriate for any classes.

Where required, appropriate safety equipment is provided.

Some classes require computers. See the class description for any special requirements.

Course Hours

Courses begin promptly and run from 8:00 AM to 5:00 PM with some exceptions. Check class description for start and completion times. Do not make travel departure arrangements before the end of class.