Cross Country Mechanical Ltd.HVAC Services in SPRUCE GROVE
Cross Country Mechanical Ltd. specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving SPRUCE GROVE and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, we make your satisfaction our top priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with Red Seal-certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guaranteed.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
Certified Ductless Pro
As a Carrier Certified Ductless Pro, we met Carrier's criteria to sell, install, service, and maintain your Carrier ductless equipment.
Red Seal-Certified
The Red Seal Endorsement is affixed to a provincial or territorial certificate of qualification and signifies that we have successfully passed the Interprovincial Red Seal examination, meeting knowledge requirements of our trade’s Red Seal Occupational Standard.
Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.
Consumer Choice
We participate in Carrier’s Consumer Choice Warranty program and are authorized to offer a choice of factory warranty options on eligible Carrier-branded equipment.
HVAC Repair and Installation Services
Ductless Mini Split Installation
As Carrier Certified Ductless Pro, we are trained specifically to install and service Carrier ductless equipment, ensuring your home stays comfortable year-round with efficient, reliable, and tailored climate solutions.
Air Conditioner Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
About Cross Country Mechanical Ltd.
Trusted HVAC Professional in SPRUCE GROVE
Leave a ReviewCarrier.com Reviews
4.94 out of 5(54 reviews)
Awesome
Randy and his team were fantastic! Gave realistic expectations and hit their marks
Jeff
-
May 27, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Definitely
They have always been very good to me.
Mike
-
May 02, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Excellent
very neat install
Jeff
-
April 06, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Furnace
They are extremely attentive to my service needs
Doug
-
March 27, 2025
Verified Purchase
Expertise:
4
Solve Problems:
4
Service:
4
Top notch service and knowledge
Most reliable team for all your residential and commercial needs
Dale
-
March 20, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great
Very personal. Explained everything! Did a great job!
Heather
-
November 07, 2024
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
Efficient thorough installation
Price quote was right on and there were no hidden surprises! The installers were excellent. Polite, focused on their job and highly confident in their work. This was an outstanding experience and the work site was left cleaner than it was to start with. I would definitely recommend this company to anyone!
Judi
-
October 29, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service, knowledgeable and skilled technicians
We reached out to Cross Country Mechanical when we needed a new furnace as we had excellent experience with them on prior service calls many years ago. They are local to us and able to respond promptly with skilled technicians and have access to correct parts. When it came time to replace our 19 year old furnace with a failed secondary heat exchanger, I reached out to Ben and had him visit our house after regular business hours to assess the work that needed to be done, which I appreciate very much. Furnace replacement date was scheduled soon after and work was completed professionally and new furnace commissioned to service without any issues. Their office took care of warranty registration and we received a warranty certificate from Carrier via email already. This was not the case for our original furnace that was installed by a different contractor and this ended up costing us a lot of money over the years as warranty was limited to standard shorter term durations, so we can definitely appreciate that they are serious about closing the loop on a sale of new furnace even after invoice has been paid.
Peter
-
October 22, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Humidifier Install
Good service, good workmanship, recommended installer
Chad
-
October 29, 2023
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
Humidifier Installed
Right on time for both estimate and installation appointments. Knowledgeable and courteous team (booking person, estimater \& installer).
Glen
-
October 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional Quality
Very professional, neat and tidy
Bey
-
October 05, 2023
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
My heat pump is awesome!
The staff were friendly from the start to finish and the install looks great. Ben provided a bunch of options, outlined the benefits of each, and left the decision up to me in the end. The install crew was very professional and went through explaining the system once it was installed. Very happy and would recommend.
Randy
-
May 24, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Cross Country Mechanical was Exceptional!
Absolutely fantastic company. They always have excellent knowledge and service. We will absolutely ask for service from them again.
Mike
-
March 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Consummate professionalism
Chris, Dave and Vasel were an amazing crew. Worked hard all day to install, including having to make changes in ductwork. Tutored us exceptionally well in our new system. Very professional, very knowledgeable. Polite, friendly, unobtrusive... even friendly with our dogs! Thank you guys!
Barry
-
March 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Knowledgeable and Professional
The installers from Cross Country Mechanical were on time, professional, courteous, hard working, and did a great job of cleaning up after the furnace installation job was completed. Thank you.
Randy
-
March 10, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great company!
Ben and his staff have always looked after us. On the coldest day of the year, on Christmas Eve....it doesn't matter. They have helped us fix our old furnace a few times, and now have helped us get a new high efficiency one. And a new Smart Thermostat. Highly recommend Cross Country Mechanical.
Andy
-
January 09, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
A very cold experience that I wouldn't want to have again.
Our furnace quit working on one of the coldest nights last week. I caalled Carrier Canada and they referred me to Cross Country Mechanical they set a tech out immediately to inspect and troubleshoot the problem. the Tech zeroed in on the problem as being a heat exchange failure. I decided that it was justified to replace the unit rather than repair a 16 year old furnace. as it was on a weekend we had ti wait to order the new one on the following Monday. The techs arrived thn next day to instal the new unit. David and Christopher were very professional and dilligent in doing the installation including cleanup of the area they worked in. Hats off to both of them. Thank you very much guys, Gerry Lee
Gerry
-
December 15, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Exceptional
I have used Cross Country Mechanical a few times when my old furnace broke down always in the dead of winter. They came out late at night to fix my problem but this last time would eventually cost money. So it was time to look into a new furnace and add an AC unit as well. I received a few quotes all in the same price range but with Cross Country Mechanicals quote Ben's proposal was top notch. He listed everything that was being used and also a read more tab explaining more on the products being used. David the installer was very knowledgeable and took time to explain how things worked and helped me set up my new Ecobee thermostat. They left there work area spotless. I would highly recommend Ben and his team.
Deanna
-
September 12, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace installed
The crew arrived promptly and quickly installed the furnace. They cleaned up the work area and patiently and thoroughly explained how to care for it and work the new thermostat.
Gwen
-
July 18, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional
Professional thank you
Imad
-
July 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Courteous and Professional
Professional and friendly quote and install process.
Jen
-
June 20, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Yes. Five star.
On time. Knowledgeable. Clean up afterwards. Professional.
Daniel
-
June 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great job
Work was done well and on schedule. Staff were great to work with.
Gerrit
-
June 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service
David and Kyle were not only expert technicians, they were polite and friendly. Great team to have installing our cooling system. Appreciated the support.
Randy
-
June 15, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic new AC
Quick efficient service. Very friendly and knowledgeable.
Jason
-
June 03, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and courteous
Rating based on time it took to resolve unit vibration problem but did fix it.
Larry
-
May 05, 2022
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
3
Cross Country is the Best
Been using Cross Country for years. Trustworthy, courteous, and efficient. They know their stuff and get the work done right. Would highly recommend to tohers.
Dustin
-
April 29, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent installation.
Excellent local contractor, one of the nicest furnace and AC installations I have ever seen. Quick service after my furnace failed.
Jason
-
March 30, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Amazing Service
It was a last minute rush to find a furnace/company when our furnace broke down on us. Ben quickly came by, assessed and had us a quote and set up an install the next morning (less than 24hrs). The service team were professional, kind and quick to replace it out. We were even offered heaters for the night if needed as it was below 0° l. Follow up has been great and we would highly recommend! Also, as it was a rushed decision, we were talked through each possible furnace and weren't pressured in anyway to purchase top of the line but rather the best for our home, family and budget.
Lori
-
March 18, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Great installation experience
No negative comments to give. Everything went exactly according to plan, and was well done, especially all the clearing\-up. This company was recommended to me by word of mouth. Everything went according to plan and I have no complaints. all has been good since installation. I heard about this company through word of mouth; personal recommendation.
Mary
-
March 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service
Would totally recommend. They were super friendly when I called about having AC installed. Ben came out and was very professional and answered all my questions. The guys they sent out to install it were amazing also.They did clean up and I would never even of known they were there. We had an issue with no heat later that night and I called the service line and they had Kyle come back out to see what the issue was at 9:30pm. He fixed my problem and was super professional. Would highly recommend this company.
Jessica
-
March 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Sevice
David was excellent and so was office in finding me a stat and board. Will be using them from now on.
Rene
-
January 19, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good quick service when furnace broke down
Very good allround service
James
-
December 10, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
great
job well done
Brian
-
November 30, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
job well done.
David and Evert just did a great job. Place was nice and clean after everything was installed, Thanks again.
James
-
November 23, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Would definitely recommend this company. Professional and efficient and doesn’t try and oversell products
Very satisfied
Les
-
September 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great no issues
All good
Bob
-
August 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
An excellent customer experience
The install of our new Carrier A/C unit was an excellent customer experience from start to finish!! Ben Whytock attended to assess the installation aspects and provided guidance on the best place to site the unit and moved forward to give us a detailed quote for suitable options the very same day!! Having confirmed our go ahead and chosen A/C option to him the install was carried out on Aug 9 by David \& Kyle. It was all completed in a little over 6 hours and that also included David providing maintenance guidance and recommendations to myself. This is not a simple install job at all but David \& Kyle had all the variety of skills required and did brilliantly. They are both obviously top notch people, knew what they were doing and left me thinking I was so glad to have chosen Cross Country Mechanical Ltd to do this work.
David
-
August 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace and AC install
Kyle and David were a pleasure to work with and we are very happy with the whole experience.
Susan
-
August 13, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
installation
Great guys. Very helpful.
Herb
-
August 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service!
The guys from Cross Country were great! From quoting my system to the installation. Friendly, patient and excellent work!
Nicholas
-
July 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic
The guys were very courteous and professional during the installation.
Pearson
-
July 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
system replacement
found problems in old system quickly, were able to install new system promptly professionally and efficiently.
John
-
June 24, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and Efficient
Cross Country Mechanical was an excellent choice for my AC install. They arrived prepared and did a very clean, efficient installation of the unit along with an Ecobee system. The installers also managed to incorporate my humidifier, and existing drainage into a nice tight package. The wiring was completed without having to cut a hole in my finished basement ceiling, which I was really hoping for. There were no issues with install, and they finished the job in the promised time. Would definitely recommend.
Michael
-
June 22, 2021
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
They did exactly what was promised, were on time and very respectful in all ways including Covid protocol.
Excellent job so far.
Corliss
-
May 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Excellent service and very professional/knowledgeable staff
Dave
-
January 21, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace replacement
Cross country is an honest competitively priced HVAC installer. From the estimator to the installers I was impressed with there professionalism.
Rod
-
October 14, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Friendly ! and Helpful !
Friendly ! and Helpful ! They took the time to listen and understand and make recommendation's which the work was done together agreeing and best possible outcome ! Thanks very much Ben, Randy and Team at Cross Country ! and have already and will Recommend to others !
Ric
-
August 24, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional
We were very happy with Cross Country Mechanical Ltd. and will recommend them to friends and family. They were quick, knowledgeable and friendly.
Kevin
-
August 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Nice work, very professional
Delicia
-
July 04, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great installation !
Great experience with the installation. The guys made sure I knew how everything worked before leaving. I would certainly recommend them.
Allison
-
May 08, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Air Conditioner Install
Very Efficient
Angie
-
April 24, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Cross Country Mechanical Ltd.
Excellent
Ed
-
December 07, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Extremely happy with service!
I found Cross Country Mechanical Ltd. on the internet as a Carrier Dealer for my area over a year ago. At that time I was needing to purchase a Electronic Air Filter. Ben was accommodating and even helped me troubleshoot a problem with my hot water tank. Me being a DIY guy he explained the fix and where to get the parts. When I left I felt he was sincere and knowledgeable, left me thinking that if I ever had a Plumbing and Heating issue I would definitely be calling back. It has been over a year now and my Furnace started acting up. I called Cross Country Mechanical, Ben had remembered me and came over promptly (8:45pm). He diagnosed my Furnace, explained the problem (so I could understand) and explained the options I had. After deciding on going with replacing the Furnace, they were over the next day. The guys that showed up were knowledgeable and efficient and caused very little disruption to the household. Overall the costs and service were exceptional and I would highly recommend there services! Thanks Cross Country Mechanical
Chris
-
April 17, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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