FURNACE REPLACEMENT/INSTALL
Fagnan's Furnace Services were referred to me by a client. I contacted them for an estimate on a furnace replacement. Jacek came out within a couple of days, provided a very detailed estimate for me, along with an explanation of exactly how the replacement would be done, how long it would take, etc. Very professional, answered all of my questions about the new thermostat, venting, and energy savings. After I decided to use Fagnan's, an appointment was booked by the end of the week. I was advised at that time that I could also book a duct cleaning the same day. A crew arrived on time and cleaned out all the ducts in a very quick time frame, and that included my dryer vent (which was nasty). Before they finished the duct cleaning, the furnace install crew arrived. Everything was done on schedule, and the work site was left very clean. The installers (Jacek \& Will) were very efficient and courteous. At the conclusion of the job, Will reviewed and explained the invoice to me. He also ran\-through the functions of the new digital thermostat. A week or so later, I had Will come back to check on a leak in my existing humidifier. He pointed out the issue with the old unit, and I then had him swap it with a new unit. He quickly installed it, and ran through the functions, including filter replacement with me. I can't express how satisfied I am with the entire process. From start to finish, this is a very professional company. Highly recommended.