Please select your region for contact information of Container sales associates and service engineers in your area.

For immediate emergency technical assistance for ocean-going refrigerated container units and power generator sets contact Carrier Container Technical Services HotLINE as follows:

Within USA and Canada, dial the toll-free number: 1-800-668-6283 (1-800-ONTO-CTD).

In the event you are not able to make the toll-free call, the direct number to call is: +1 (315) 654-0571

For 24/7 Technical Online Support, please send an email to [email protected].


For questions regarding The Americas, Container Aftermarket Parts e-mail [email protected]

For questions regarding Europe, Middle East and Africa, Container Aftermarket Parts e-mail [email protected]

For questions regarding Asia-Pacific, Container Aftermarket Parts e-mail [email protected]