Trustworthy
HVAC Gurus is fair, trustworthy, professional, and very kind! I wanted to install an HVAC system for my parents house. I shopped around for quotes and previously got quoted $18k and $15k (this is after talking those companies down, too). I remember that I previously got a quote from Simon back in 2021 and reached back out to him for my final quote. I was previously quoted $6\-10k for an entire HVAC install back in 2021 so I thought a 2x price difference is crazy, even accounting for inflation. I am very happy I chose to reach out to Simon. From the very beginning, he treated me like family. He personally attended the estimation for my house and the entire time, I felt like I was chatting with my uncle! He took the time to listen to what I wanted from the project. The other companies were very good at making you feel dumb about HVAC questions and boosting their egos. I felt like I was being pushed to upgrade things that weren't necessary for my house. With Simon, he suggested that instead of spending extra money on a slim\-line AC, to put it towards adding a second vent in a large room of our house. I truly felt like I was being taken care of and not just being gouged for money. He understood that the kitchen was the primary source of heat in the house and suggested that we increase the intake vent instead of getting the "fancier" AC system. He understands the meaning of family and offered tremendous discounts because he believed in the reason why I was doing it: because my parents deserve to feel comfortable! The technicians, Eric, Joel, and Carlos were awesome! They arrived on time, were respectful, and very clean. I work from home and have 2 dogs at home and they were very accommodating with both! They answered all of my silly questions and quickly pivoted when changes had to be made (replacing a thermostat with a different one). Thank you thank you!!
Jannel
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October 31, 2024