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Carrier Commercial Refrigeration Launches “Customer Days” Series to Showcase Sustainable Offerings at Innovation Center


Carrier Commercial Refrigeration launches its Customer Days series this week, creating high-touch, immersive and interactive tours through Carrier’s Innovation Center in Mainz, Germany. The events offer customers a truly unique experience to see innovative products and technology, as well as provide a forum for discussions around current capabilities and future developments, focusing on energy savings and sustainable solutions for European retail customers. Carrier Commercial Refrigeration is a part of Carrier Global Corporation (NYSE: CARR), the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions.

“We are laser-focused on meeting and exceeding the evolving needs of our customers, and these visits are tailored to their specific areas of interest,” said David Appel, President, Carrier Commercial Refrigeration. “The Carrier Customer Days series allows our team to host clients at our world-class innovation center in Germany and demonstrate our capabilities and the latest technology in industrial and retail refrigeration, with a focus on energy savings initiatives and aftermarket support. In this time of unprecedented energy prices, Carrier can provide ready-to-install solutions that will reduce energy usage and help customers reach their decarbonization goals.”

The sessions will leverage knowledge from senior leaders of Carrier Commercial Refrigeration and will engage customers in discussions covering retail trends, technology reviews, installations and lifecycle optimization. Agendas will be tailored to each customer to optimize their time and the showroom will be arranged to display the latest innovations in food retail and industrial refrigeration applications. 

Topic selections can include new product development, energy efficiency, sustainable solutions, such as carbon dioxide refrigerant developments, services, digital and lifecycle solutions, as well as subjects specific to a customer. These specialized tours also include a look at a special cabinet of the future, which includes prototypes of the next generation of retail refrigeration. Also included is an overview on the digital solutions offered by Carrier that enhance visibility and increase equipment uptime, all while focusing on Carrier’s efforts to reduce our customer’s carbon footprint by 1 gigaton, as outlined in its 2030 ESG goals.

Visitors will learn how the recently launched Energy Optimization Program offers sustainable solutions to reduce their energy consumption up to 40%* while also reducing their carbon footprint through ready-to-install products, modifications and retrofits.

Carrier’s innovative refrigeration solutions for retail and industrial applications are now backed by the BluEdge service platform, which provides best-in-class aftermarket support for the lifecycle of the product. Embracing the latest digital advances, BluEdge provides digital services to IoT connected refrigeration systems, which receive the full benefits of an intelligent, connected cold chain.

The Innovation Center also will host an open house for interested parties in March 2023. To reserve your spot, please contact [email protected].

For more information, visit or follow @SmartColdChain on Twitter.

*Depending on the cabinet model and/or mechanical system, as well as optional equipment selected during configuration and different environmental conditions, the energy saving potential for the cabinet and/or mechanical system you are using may deviate. The values given are comparisons between the operation of the cabinets and/or mechanical systems without and with the additional services offered through the Carrier Energy Optimization Program (referred to as "Energy Savings Solutions"). The Energy Savings Solutions available from Carrier can be accessed and viewed at

About Carrier Commercial Refrigeration

Carrier Commercial Refrigeration (CCR) is a leading supplier of high-efficiency turnkey refrigeration systems and services in the food retail and cold storage industries. CCR offers a diverse range of products to keep stores cool, energy costs low and products attractively displayed for maximized sales; comprehensive service and support to ensure optimum performance and a centralized remote management monitoring network. Carrier Commercial Refrigeration is a part of Carrier Global Corporation, the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions. Founded by the inventor of modern air conditioning, Carrier is the world’s leader in high-technology heating, air conditioning and refrigeration solutions. Carrier experts provide sustainable solutions, integrating energy-efficient products, building controls and energy services for residential, commercial, retail, transport and food service customers. For more information, visit or follow @SmartColdChain on Twitter.