An excellent sales experience
After 17 years my TRANE A/C began faltering and, ugh, time to replace an expensive appliance. I am very OCD when spending alot of money and picking contractors as I have had a few bad experiences in my 30 years of home ownership. I sought out 4 bids from 4 companies. They all want to come out and try and sale you on the spot. I only let one come out to get specs I needed etc. I called the other 3 and they reluctantly agreed to pricing over the phone and its at this point where you see a professional or a dud. EZ stood out, i received some very detailed proposals, but they were about 600.00 higher in price than the other, but after working with Jonathan Hernandez he agreed to drop the price to match a TRANE supplier. I researched the two brands, and they have many similarities. I landed on the carrier with EZ. The unit was installed about 4 days later, they arrived on time the installation went very smooth, after the installers left a quaility control individual came by and he walked me through the thermostat features and went over the different installaton components I should be aware of during ownership. All in all, EZ stood out over the other 4 companies, they returned phone calls on time and even returned calls after hours. The G.M Jonathan was super helpful. If you need a new AC, I personally think this is the place to do business with. They are AAA on Better Business Bureau and have been in business 25 years.
MATHEW
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February 07, 2024