THOUGHT THAT THEY WERE GOOD, BUT WAS WRONG
I had purchased a unit from them before and was pleased. This time was different. They mis diagnosed the problem telling me I need a new compressor so I had a entire outside unit replaced. It turned out that after two days of diagnosis trying to get the new unit working, it was a fuse on the power line the whole time. They did provide good service trying to trouble shoot the new unit though. The installation manager and the quality control mangers both came out. In addition, I paid for a 14 seer unit and when I checked the unit, it was a 13 seer that was installed.. Called the salesman and or course, I never heard back,