They set a new high bar for professionalism and customer service
My wife and I feel fortunate to have found Advanced Heating and AC. They have earned our complete trust and we are grateful for the exceptional service we have received from them. They adhere to the highest standards of professionalism. They are remarkably transparent. They really do make certain that we, as customers, have all our questions answered and provide great attention to all details, they respect our needs, they listen (something not as common as all customers would wish), they abide by Covid protocols, they make certain that the new system they installed works perfectly and that we understand how it works and how to make the best use of it. Before we called them and asked to send us a bid for the installations of a new HVAC system, they had earned our trust by the exceptional service they provided with maintenance and repair of the old system. One of their employees, Christopher, in particular, impressed us with his professionalism, respect and competence. Everyone from we have been in contact with at the company has been courteous and professional. Having done research before deciding on the new Carrier system, we had a good idea of what type of system would be best and how much we should expect to pay. Their bid was totally reasonable and we felt that they were doing the best for us at a very competitive price. We can recommend them without any hesitation or reservation.