honestly the best service

I was blown away by the professionalism of the company. I mean really blown away. there were things the previous company did as short cuts, and 5 star techs actually rebuilt the work.( that they could have ignored) my system never worked or looked better. great work great people. if I was Carrier I would be thrilled to having 5 star represent my product in the field.

Michael

-

July 21, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

air onditioner unit replaced

very well handled,good young workers

Jerry

-

May 16, 2025

Verified Purchase

Expertise:

4

Solve Problems:

4

Service:

4

Fantastic Customer Service!

Great job! Customer service is top notch!

Kevin

-

May 09, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Next Day Excellent Service!

The 5 star team did an excellent job of installing our new Furnace and air conditioner. All done the day after the inspection! highly recommend the 5 Star Home Services

Michael

-

April 25, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Deceitful salesmen, poor customer service, upselling.

After having four new AC units installed in May 2024, I’ve had many issues with this company including: immediate warrantee service on two of the units, they forgot to contact me to schedule the seasonal inspections, and tried to upsell me on compressor saver kits after installation. Worst of all, I caught them deceitfully recommending unneeded repairs and replacement of several items (unrelated to the installed AC units). For example, - Plumber recommended replacement of two water heaters saying that two of them were 21 years old when I have had water heaters replaced all water heaters within the last 4-8 years. - The technician recommended installation of smoke/carbon monoxide detectors saying that they were missing in all of the bedrooms. My son and I personally installed new smoke/carbon monoxide detectors in every bedroom less than three weeks ago.

Nicholas

-

April 24, 2025

Verified Purchase

Expertise:

1

Solve Problems:

1

Service:

1

Deceitful salesmen, poor customer service, upselling.

After having four new AC units installed in May 2024, I’ve had many issues with this company including: immediate warrantee service on two of the units, they forgot to contact me to schedule the seasonal inspections, and tried to upsell me on compressor saver kits after installation. Worst of all, I caught them deceitfully recommending unneeded repairs and replacement of several items (unrelated to the installed AC units). For example, - Plumber recommended replacement of two water heaters saying that two of them were 21 years old when I have had water heaters replaced all water heaters within the last 4-8 years. - The technician recommended installation of smoke/carbon monoxide detectors saying that they were missing in all of the bedrooms. My son and I personally installed new smoke/carbon monoxide detectors in every bedroom less than three weeks ago.

Nicholas

-

April 24, 2025

Verified Purchase

Expertise:

1

Solve Problems:

1

Service:

1

Generally Positive

Unit with incorrect SEER2 rating was initially installed, but remedied after some discussion.

Ben

-

April 23, 2025

Verified Purchase

Expertise:

3

Solve Problems:

4

Service:

4

AC Unit

Nice service techs, very knowledgeable. Kinda of hard to remember after 9 months though. Really thought I had already wrote a review but...

Brieta

-

April 14, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Good experience

Good overall service. Went above and beyond

John

-

April 09, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Wonderful Customer Experience

Great Customer Service Wonderful Products

Steven

-

April 04, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

New heating system

Great service!

Gala

-

April 01, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Overall a nice experience

My only complaint was price. It cost a bit more, but with that came a higher quality product and installation. You get what you pay for, and we got everything we needed in this install. Would recommend.

Greg

-

March 30, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Not sure may be.

they never came back to check after installation if that is actually working right

Jagan

-

March 22, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Relocated HVAC in home

The company came out three times before installation to inspect and make sure the installation would be done correctly. Very professional.

Robann

-

March 12, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Replaced a 30 year old system

Need to replace a 30 year old system. They came and evaluated what we had and what was recommended. I had researched BTU needs prior to our meeting. They came and told us exactly what I had found. Installed in one day. Received an energy credit on our taxes and our bills for gas and electricity have dropped.

Thomas

-

March 11, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

Good name for the service company!!!

I was very pleased with everything!

Linda

-

March 11, 2025

Verified Purchase

Expertise:

5

Solve Problems:

5

Service:

5

New AC unit installation.

Very happy with the technician, Brandon, who installed our new AC system. He was very professional and knowledgeable.

Alize

-

September 17, 2024

Verified Purchase

Excellent Provider

Fast service

Erick

-

February 17, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

SpringCreek

I had my personal system replaced in 2023 and our condo clubhouse needed replacements. Five Star submitted a price the Board couldn't refuse, after Pooya Yousefi went above and beyond to explain our current systems and what they could offer in new ones. He was extremely knowledgeable and informative and spent a lot of time with the Board.

Condo

-

February 05, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service

Employees were very conscientious and determined to make sure everything was working correctly.

David

-

February 04, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Performance!

Five Star Home Services replaced our furnace in one day. Professional and knowledgeable, great work is what they delivered. Lives up to the name!

Lolita

-

February 03, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience.

Very professional. I have nothing but great things to say about the whole process.

Scott

-

February 03, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Service quality

Cuz.

James

-

February 03, 2024

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

Entirely new HVAC system

We have loved working with Five Star Heating and Cooling. They have previously fixed issues for us and recently installed a new system. They were kind, courteous, and easy to work with. They provided great service and I would recommend them.

Caroline

-

January 30, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New hvac install

Knowledgeable and efficient.

Rudy

-

January 25, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excelente atención

Personal atento y capacitado

Gerardo

-

January 25, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Installation!

Dale and Mike couldn't have been more professional and the quality of their work was excellent. We couldn't be happier with the job that they did. Dale even noticed an issue with our water heater vent pipe and fixed that for us while he was here. Everything was tested thoroughly and cleaned up and both guys were very friendly. We would recommend Five Star Heating and Cooling!

Susan

-

January 24, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service Provider

The dealer salesperson and installers were efficient and professional!

Scott

-

January 23, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent company

They were very friendly and very quick to install. Very happy with their service!

Terry

-

January 16, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quite satisfied

Installation crew were polite, professional and diligent.

William

-

January 15, 2024

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

Great job

Quick and professional

Tiffany

-

January 09, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent from start to finish!

Professionals from the initial call I made to ask for a quote to installation. Rare in this day and age. Five Star quoted me on a Sunday morning and installed Monday.

Angie

-

January 09, 2024

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

They were AMAZING

From sales, to the installation, they were all so friendly, professional and overall did an amazing job!

Leslie

-

December 31, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Gage Rhodus TEN STAR REP for FIVE STAR HOME SERVICES

GAGE RHODUS backs up the FIVE STAR HOME SERVICES name .

Larry

-

December 29, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Easy experience, and perfect install

The install crew was prepared, efficient, and professional. Answered any and all questions throughout the day, and made sure I understood the system before they left. Couldn't ask for more.

Dan

-

December 28, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service

Installed a new furnace, very knowledgeable, prompt, great price

Meg

-

December 22, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Preofessional

Installed in one day and was in operation.

Judy

-

December 22, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very professional

I had scheduled a checkup on my 24 yr. Old furnace. The technician showed me how my furnace was unsafe. He gave me an estimate for a new 96% efficient furnace. scheduled an appointment for furnace install. They were on time and very professional. 4hours later I have a new furnace. Great experience

Holly

-

December 14, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional and Informative

It was a pleasure dealing with Five Star and their staff \- very professional.

Decker

-

December 13, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Furnace Install

Work was performed on a timely basis with no issues.

Michael

-

December 09, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent experience

Excellent personnel. Very knowledgeable. No high pressure. Clear information provided to a customer who knows nothing about HVAC

Mark

-

December 06, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Installation of HVAC

Excellent.

Rafael

-

November 19, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New HVAC system

Found this company in Reach magazine and am very glad I did. They are honest, very knowledgeable and are willing to answer any question you have.

Paul

-

November 17, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Easy as 1, 2, 3

Had an issue with my current HVAC system on a Monday, new system was installed and working less than 24 hours later. Extremely professional and did a great job installing.

Alex

-

November 13, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great job! Would recommend this company.

The installers were professional and friendly. They understood their job and answered all of my questions. Great job!!!

Sheena

-

November 08, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent service

Excellent job.

Tammy

-

November 07, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

satisfied

fast on time service .

Jeff

-

November 07, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New furnace

Very professional

Kathy

-

November 01, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

3

Replacement furnace

I wanted to replace my old furnace called five star heating and cooling they came out gave me an estimate and installed my new furnace and thermostat with no problems explained how everything works i would recommend this company

Kenneth

-

October 24, 2023

Verified Purchase

Expertise:

5

LD

Thank you all so much for spending time to do the diagnosis, helping me to make decisions as well as giving us a generous discount. The installation crews did a good job too. The service you guys provide is great, I'd strongly recommend Five Star to others in the future.

Lily

-

October 19, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional

I applaud this company

Carol

-

October 17, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New HVAC system

Excellent timely and professional installation of equipment.

Katherine

-

October 17, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Amazing sales and installation process… HIGHLY RECOMMENDED

The whole process was amazing from start to finish. The salesman was spectacular and spent a lot of time just walking out our home and inspecting our current HVAC setup. Our old furnace had lasted us 22yrs. We were surprised at how many little things were discovered to be wrong including the size of the furnace itself. Then he was patient with us and extremely well educated as he explained all the benefits of each system that he had suggested for us… a week later we had our new HVAC system installed by 2 of the nicest guys I've met. They worked all day long and did an amazing job with the installation and then took time to explain the setup for the thermostat and sensors. Thanks to everyone at Pickerington Heating and Cooling for making this an exceptional process!

James

-

October 16, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service and price

From when I first began shopping for a new system last year through installation this week, I have been very happy with the service and the current specials are a fantastic price.

Patricia

-

October 14, 2023

Verified Purchase

Expertise:

5

Service:

5

Excellent and Knowledgeable

The installers corrected issues that existed with the previous heating and cooling system. The prior system was too large for my home so the prior installers placed pipes in positions that were too high for warm and cool air to go through the vents in my bedroom and family room. Consequently, these room were too hot in the summer and too cool in the winter. I used space heaters to help warm my bedroom during winter months. After installation of my Carrier system, it was obvious that problem had been corrected. It was cool that night so I turned on the heat. Heat was evenly distributed throughout my entire home. I was so pleased, and looked forward to a comfortable home.

Annie

-

October 11, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Experience!

Arrived as scheduled. Completed the installation quicker than expected. Very nice, polite technicians who absolutely new exactly what they were doing.

Elvis

-

October 05, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience

Very Professional and on time

Andrew

-

October 03, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Timely and Affordable

Quickly gave quote and got the equipment/labor I wanted for affordable price. Came out next day for install. Had to make some adaptations during install but got everything up and running.

Kaitlin

-

September 22, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Experience from Start to Finish

Five Star Heating and Cooling truly provided a Five Star Experience. Gary, Adam and the entire installation team were very attentive in helping us update our 23 year old HVAC systems. 5 days from initial conversations to actual installation of our new systems and a cool home again. If you are looking for honest individuals that follow through and do exactly what the say I recommend you highly consider Five Star Heating and Cooling.

pat

-

September 21, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Home owner

Highly recommend!

Paul

-

September 20, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Business offers perfection

Very thorough from beginning to end

bethel

-

September 13, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Experience - Would Recommend

All of the Five Star employees were prompt, professional, and fair. The service team explained what they were doing during every step along the way and were so polite and knowledgeable. The repair tech arrived quickly after I initially called and connected with a sales rep who came out the same day. The following day, we had a new a/c unit installed, right before the hot holiday weekend. It was a great experience.

amy

-

September 05, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience

Great company Great employees

bruce

-

September 01, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five star - highly recommend

Carrier shipped a lemon that 5 star installed \- 5 star stood behind the product and replaced it. Great service and integrity!

andy

-

August 24, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent service

Prompt and efficient overall service. Pleased with the results.

david

-

August 17, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very Satisfied

Especially enjoyed working with Adam Elkins but the entire experience was great. Best part is how well the house cools now

james

-

August 15, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience with everyone involved!

Very Friendly and informative.

tina

-

August 09, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

We were very pleased.

The installers were punctual, efficient, friendly, and cleaned up the work area. We were very pleased.

katie

-

August 02, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quick and helpful service

Helpful, reliable, and quick.

chris

-

August 01, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Outstanding

Outstanding service from start to finish

doug

-

July 28, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fantastic Service

Very friendly, knowledgeable, and professional. Their customer service is unmatched. Work completed was a full system replacement. Thank you so much!

erik

-

July 26, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Customer Service

I had another excellent experience with 5 Star heating and Cooling. This is the second time that I have had to use their services and both times they have been absolutely top notch with their customer service.

aarron

-

July 25, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service

The first service tech was knowledgeable and the install team was professional.

edward

-

July 25, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent!!

The sales rep, Nathan, was very knowledgeable, professional and friendly. The install techs, Brian and Ryan were the same as well. Arrived on time and did a great job! I would highly recommend Five Star!

duane

-

July 13, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

July Fix

Professional, courteous, \& efficient.

april

-

July 12, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very Good

Great communication \& very professional

kathy

-

July 12, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Job well done.

Very pleased with service

robert

-

July 10, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very professional and efficient

Five star was quick to arrive and diagnose the problem. Due to my very old (2005) equipment we had to replace both AC and furnace. Five star got me the best possible deal and had it installed the very next day! The two gentleman who Carrie's out the installation were super awesome and efficient. All my questions were answered and I definitely feel like I am in good hands with this company

jordan

-

July 09, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service!

Efficient, knowledgeable, and very Friendly!

douglas

-

July 05, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional, Efficient, Quality Work

Highly Recommended! The guys were efficient, thorough, and extremely pleasant and professional. They had no problem answering any of my questions and made recommendations based on their expert opinions. Can't recommend enough!

jeremiah

-

June 23, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

My Carrier furnace, A/C.

My old Carrier system was 17 years old. The motor simply said it was tired. I'm being told most systems only last 12 years. So that's why I'm staying with the Carrier brand.

cathy

-

June 21, 2023

Verified Purchase

Expertise:

1

Service:

1

Solve Problems:

1

great job installing

excellent job installing AC and new furnace

rebecca

-

June 20, 2023

Verified Purchase

Excellent service

Diagnosed and replaced A/C and heating system.

ken

-

June 19, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

I highly recommend this company.

Excellent service! Installers were exceptional. They of my The team was exceptional. They Were very polite and took time to answer my questions. I highly recommend this company.

gloria

-

June 15, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast and affordable

On time and quality install

jonathon

-

June 13, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New HVAC

Fast and quality service

bret

-

June 07, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great job done by Five Star

Very professional and friendly

larry

-

June 07, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service

We've had an SID service contract with Five Star Heating and Cooling for a while. They discovered the problem and fixed it.

kent

-

June 06, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Perfect experience

The crew that showed up to my house were extremely kind, knowledgeable and very professional. They explained what they were doing and replacing before the they started and after they were done they explained the new equipment and how it worked and how to operate it.

michael

-

June 05, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Highly recommend

Everyone was so friendly and made sure we knew what was going on. I highly recommend them.

amanda

-

May 31, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Communication and Experience

This company was recommended through work friends and they did not disappoint.

greg

-

May 26, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Louise

Very quick installation.

nancy

-

May 26, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 star is 10 star with me

Very knowledgeable sales and installation team 10 star in my book

steve

-

May 24, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

amazing service!

From start to finish, Five Star was on top of their game. I was treated with respect, professionalism and concern for the issues I had with my system. They are a great team.

arlene

-

May 23, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Upgraded very old inefficient A/C system to new larger A/C

Five Star provided a great tech team for the installation and exhibited a great attitude even when problems surfaced that they weren't expecting

ron

-

May 19, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very knowledgeable and professional

Noah and his team were great. Noah was very knowledgeable and was able to answer all m y questions. Brian and Ryan were also very respectful and were able to answer all my questions and completed the installation in a timely manner. Highly recommend 5 Star...

adrian

-

May 18, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

AC

Excellent service

joyce

-

May 16, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New hvac system

Everything has been great so far, install was very clean and timely.

Michael

-

May 14, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience with new AC purchase

Fred made the buying a new ac unit experience comfortable. Not looking forward to the process but Fred made us feel confident in buying what he was selling. Seemed genuine and professional. Thank you.

josh

-

May 12, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast Service

We decided to replace entire system and they installed it the following day. But if I had known 13 SEER is the least efficient AC, I probably would have upgraded.

kay

-

May 06, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great installation

Five Star Heating and Cooling did a great job installing our Infinity unit. I think we are going to love it!

eric

-

May 03, 2023

Verified Purchase

Expertise:

5

Title says it all 5??

Top notch service . Tech found problem ,gave me options to fix it . Ended up buying a new system and the install crew came out the next day . Very professional , cleaned up their mess , would definitely recommend this company

kevin

-

April 28, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Carrier Furnace install.

I was impressed with the hard work and attention to detail from Five Star Home Services. Also, the furnace is working great.

larry

-

April 19, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

“Five Star” is right!

Amazing and prompt service. Technicians were knowledgeable, kind, and overly respectful.

jared

-

April 18, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Exit.

Excellent they arrived when they said they would. Was very professional clean and let me know the product.

kevin

-

April 12, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

A Great Company to do business with

Everyone was great ! The salesman and all 4 installation guys. They knew what they were doing, kept me updated, very polite and got the job done sooner than I thought. I would highly recommend Five Star Heating \& Cooling

sandra

-

April 01, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

The guys were polite,did a great job

cindy

-

March 27, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Efficient

Knowledgeable of product \& services

dawan

-

March 17, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Smooth experience

On time , efficient and knowledgeable .

amber

-

March 15, 2023

Verified Purchase

Expertise:

4

Service:

5

Solve Problems:

5

Attic Furnace & A/C install.

Five Star personnel were professional, courteous and very knowledgeable about the product as well as the installation.

Steve

-

February 24, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New furnace installation

Excellent service and installation teams.

Bryan

-

February 21, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 stars for 5 Star heating and cooling

Highly recommend this company. Everyone who worked with us was extremely knowledgeable and professional.

Elliott

-

February 12, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Knowledgeable and thorough

Friendly, willing to explain process as needed, careful of my house and belongings.

Carol

-

February 10, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Extremely professional

I was impressed by the installer's professionalism and attention to detail.

Russell

-

February 09, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Canal Winchester heating and cooling

Hunter was great to work with. I now have a complete carrier system.

Fred

-

February 01, 2023

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Furnace Installation

Dale and Cameron were very knowledgeable, experienced and professional. They spent over 12 hours solving our unique problems and installing a new furnace and were so willing to do so throughout. We really appreciated all they did for us to get us heat and in one day.

Paul

-

December 29, 2022

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Ecxellence

Excellent company..will recommend to everyone that I know.

Judy

-

November 10, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Service Providers

Five Star service provides have provided fast and courteous service The installation of a new furnace and a/c went very well. They were on time, as scheduled, and completed the work promptly and correctly.

AL

-

November 08, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent!

Installation of new furnace and air conditioner went smoothly and efficiently. The team were respectful, friendly and thorough. Highly recommend!

KATIE

-

November 07, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Affordable peace of mind, Personable Installers, Quality products

In a pickle, needed a new furnace, within 24 hours had a new furnace and AC unit installed. Affordable, Timely, and Personable installers. Great experience, offered payment options including financing, provided Military discount even. Nothing but great things to say. 5 Star All The Way!!

Jonathan

-

November 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Satisfied in Delaware, Ohio

Mark came out at my request to give me an annual heater tune\-up. Took pictures and informed me that it looks pretty bad. I knew it was as old as the house, so got a quote from Mark and then after discussing with my wife, decided to purchase a new furnace. Got me scheduled pretty quick, then Cody and Cody showed up to install. It took them longer than expected, but when completed they tided up, explained as much as I could understand, They were real gentlemen. That was yesterday and today the heat is much better.

FRED

-

November 02, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

furnace install

on time, worked thru all issues and kept me informed

CHARLES

-

October 31, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Job - Thank You!

Professional, on time, quality installation. William \& Alex did a great job, were courteous and walked me thru all the steps and how to use. Thank You!

James

-

October 26, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

SUPERB SERVICE

The technicians and representatives from this company were superior. They were on time, courteous and let the area clean.

PATTY

-

October 22, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

Everything went very smoothly for the installation of our new air conditioner. The two men who installed it were professional and polite. When they had to come into the house they put down a cover to protect our floors. We could not have asked for a better experience.

Jean

-

October 11, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

System Replacement

Knowledgeable, efficient and respectful of property.

GLORIA

-

October 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 star

Our technician Ben Reed,Installers Brett Stevenson and Dom provided as advertised,5 star service !

LARRY

-

September 26, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quick and easy

The technician was unable to offer the solution I anticipated for my problem, but found an easier fix that solved the issue just as well.

RYDER

-

September 21, 2021

Verified Purchase

Expertise:

4

Service:

5

Solve Problems:

5

Really nice and knowledgeable crew

The crew did a very good job installing my new furnace and explaining all about it. I would definitely recommend to family and friends. I appreciate the quality work.

Nathan

-

September 16, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5* service

Friendly, Professional and reliable!

Amber

-

September 16, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service!

Very accommodating!

TERRY

-

September 14, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

The men who came to my house were very professional and finished the work in a timely manner.

They were very professional and came for the install on a holiday, They finished the job in a timely manner. Air works perfect and We are very pleased with the service.

Judy

-

September 10, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Job

very quick and professional job...will buy from again.....

Art

-

September 08, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

A/C Replacement

Saved us from a hot and dreadful summer

James

-

September 07, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Heating And Cooling

Did good job cleaned up afterwards

Harold

-

September 04, 2021

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

professional

Friendly and professional

CORA

-

September 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service

Great service. They guys were friendly and cleaned up after they were done. Instal was quick and everything was explained before they left. They also offer a great 10 yr warranty.

STACY

-

September 03, 2021

Verified Purchase

Expertise:

5

Service:

5

Best in the Area

This is who you want to call when you have problems. They are quick to help, easy to work with, and efficient with your time. They don't present a lot of options, but what they do present are all quality options.

HANK

-

August 31, 2021

Verified Purchase

Expertise:

4

Service:

5

Solve Problems:

5

Timely and Courteous

Five Star put in a new AC and HVAC for us. They were easy to work with, friendly, and very reasonably priced. We had a good experience with both the service end and the installation. Would definitely recommend!

Barbara

-

August 28, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Outstanding

We had a complex situation and it was handled in an efficient manner with expertise! The furnace and A/C run beautifully. We're extremely happy with the install ! Thanks Five Star!

RITA

-

August 27, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

EARNEST

-

August 22, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great job, fast and works great.

Love it. Can't wait to see lower bills.

Matt

-

August 21, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Brooks

Amazing service and prompt.

Matt

-

August 19, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Awesome

Adam was awesome and explained everything about replacing our furnace and ac unit. He made me feel at ease. The men who installed our units were efficient and very professional. They went out of their way to make sure our unit was in the right place and looks neat.

ABBY

-

August 18, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Air conditioner replacement

The guys are very professional and did an excellent job no issues

STEVE

-

August 18, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Service and Communication

Great Service and Communications! So far, new system is working perfect.

Jennifer

-

August 17, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

The service was excellent, quick and professional

Wayne

-

August 17, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great

We had problems at the beginning of the installation but they keep coming back until everything was running perfectly.

SHERYL

-

August 17, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very Professional

Great technicians

TONY

-

August 11, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

10/10 Would recommend

Great process from start to finish. We felt as though they looked out for our needs, not what got the most money in their pocket. The installation was smooth and professional. We are loving our new AC and looking forward to the new furnace come winter.

ADAM

-

August 10, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Experience!

If you need anything done with your HVAC system do yourself a favor and call Five Star Heating and Cooling. I had an issue with my ac, my warranty company denied me so had to do the financial part myself. Out of three estimates Five Star was the company I chose. Shane came over to have a look at what I needed. He explained things very well and then went way beyond regular service to be sure I got ac quickly. I told him I wasn't going to have the funds until the following week but after a call from Shane to the owner, the owner said I could post date a check and have the install right away! The evening before install I found a coupon in Val Pak which had a great price for the size ac condenser I needed. The morning of install I sent Shane a pic of the coupon and he adjusted my estimate to reflect the lower price! The guys who came to install were really wonderful. They were respectful of my home and got the job done in a fairly short time! Absolutely everything was cleaned up, I am really thrilled with my new system! Included free I also will receive a Fall (2021) furnace check up and a Spring (2022) ac check up! Definitly call Five Star if you need anything HVAC

Kye

-

August 06, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very happy with my new AC/Furnace

It has been great experience so far! My house has never been this cool.

Brittany

-

August 06, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

No one is better

Adam helped guide me to the right equipment for my home and Lucas' install team treated my house like their own. Check out my google review on Pickerington Heat (same 5 Star company) for paragraphs of praise. I will never use anyone else.

MITCHELL

-

August 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Outstanding service

Highly recommend using this company… Technicians were highly knowledgeable and courteous…very professional installation!

DAVID

-

August 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great customer service great products very impressed

Lucas Greg and Lauren did a fantastic job and the installation. Very friendly and very helpful. Very positive experience.

JOHN

-

August 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Replacement of AC and gas Furnace.

Needed to replace my AC unit and furnace and was pleased with the service. scheduled a installation date, and the came out early in the morning and completed the total installation before 5 pm. The AC unit is working great, and we have better air circulation in our house than we had before. 5\- star heating and cooling called us about 2 weeks after they installed the units to ask if everything was working fine, and told us if we had any additional questions, to please call. Very happy so far.

Gilbert

-

August 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fantastic dealer with extremely fast, friendly, courteous service

This was our second time working with Five Star Heating \& Cooling and it was just as great as the first! They were extremely fast to get out and help diagnose our problem then when it became apparent we needed a new system, were back the next morning to get us taken care of. I highly recommend working with this crew as they are fantastic!!

RYAN

-

August 03, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Waited all morning.

Had difficulty making promised arrival time. Technicians did not have all necessary items to complete installation.

TIM

-

August 02, 2021

Verified Purchase

Expertise:

4

Service:

3

Solve Problems:

5

Very pleased in Reynoldsburg.

The 3 service technicians were wonderful. They were very professional, kind and polite. They cleaned up after the job and it was a great experience.

SALLY

-

July 30, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Grove City Heating & Air are awesome! I highly recommend them! A+ customer service

My AC from 1997 finally went out for good. I searched online for local, heating and cooling companies to get a new AC. Grove City Heating \& Air provided me with the best price, product and service for a new AC after comparing multiple quotes . The price was so good I also decided to replace my furnace which was also 24 years old. I am so glad I went with Grove City Heating \& Air. I highly recommend them! I will use them for the next 100 years. Noah came out on July 20th and shared the great news that he could install a new AC and furnace the next day on July 21st! The next day! WOW! At a really great price! I like that they carry and install Carrier AC. Richard was awesome who installed my AC and furnace the next day. In 3 hours he was done installing a new AC and furnace and even made sure he picked up any loose screws. Richard was very professional with installation and made sure I was comfortable with the new equipment and explained how to operate the new thermostat. I wish I could give them 100 stars!!!! Go with Grove City Heating \& Air you will not be disappointed. Great products, great prices and great customer service. Thank you Noah and Richard for a stress\-free experience.

JOE

-

July 29, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Worth the Wait

Five Star Heating \& Cooling: Toby is an excellent technician and installer. Very professional group.

SHERI

-

July 25, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

Great work

Maxine

-

July 24, 2021

Verified Purchase

Excellent

I will recommend yhis company to all my friends and family.

JUDY

-

July 23, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Exemplary service

I've not received better home improvement or appliance service, or really any service for that matter, in recent memory. Truly outstanding.

Mike

-

July 23, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service! Fast, efficient & Friendly!!

Would highly recommend!

Stephanie

-

July 22, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 star experience

Nothing but good things to say about these guys. Great experience

Aaron

-

July 21, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Installation

Everything went well with the installation. Hopefully, if something goes wrong in the future, things will go well interacting with Five Star Heating \& Cooling. Only used the air conditioner so far. Both furnace and air conditioner are new so looking to see smooth sailing for years to come.

DENISE

-

July 19, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Service

Highly recommend

BELINDA

-

July 19, 2021

Verified Purchase

Expertise:

5

Service:

5

Great

Awesome job

JANINE

-

July 17, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star

Great job, very polite and professional

Rachel

-

July 16, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service.

The install went smoothly. The techs were knowledgeable and courteous.

INGRID

-

July 13, 2021

Verified Purchase

Air conditioning replacement

These guys are knowledge, friendly, and available.

JONATHAN

-

July 11, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Carrier AC Unit

Quick and excellent install service. The only issue I have is why does Five Star require a city Permit at $150.00 when the actual permit fee is $50.50 for a replacement unit. Also, when the city inspector comes out he doesn't do anything but ask you how it's working. This is a rip off...

Larry

-

July 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Would definitely recommend

Very professional and experienced. And, they were patient with me as I asked a lot of questions. Very easy to do business with\- prompt with initial call and was able to get new unit installed in a just a couple of days after making my decision.

Erik

-

June 27, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Job

Great service, really knew the product and did the installation quickly. Cleaned up after the installation. Solved problems quickly. Sales and installation people were very personable, friendly, and helpful.

Dan

-

June 26, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent experience

Very knowledgeable

Natalie

-

June 17, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Thankful

I am beyond pleased with all aspects of my experiences with 5 Star. It began last year when my air conditioner was having problems. They fixed it and never once pressured me into a new system. This year, I called again and did need a new air conditioner. They again, did not pressure me into a new heating system. I decided to get a whole new heating and cooling system. The first person person who came out was wonderful and then I could have not asked for more from the individuals who installed it. I would recommend tii hi s company highly.

JENNIFER

-

June 16, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Review

Everything went great

Bryan

-

June 12, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 stat service

Installers were friendly, courteous, and knowledgeable. They worked quickly, thoroughly, and professionally.

Michael

-

June 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Albany Heating and Cooling is the best HVAC deal in town

I was very satisfied with the process from the start to end of the installation.

ROBERT

-

June 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Replacement A/C

The extended warranty plan was mis\-represented. It was implied that a couple hundred a year would extend your warranty from 5 years to 10 years. Instead, they wanted 10 years paid up front \- a couple thousand dollars, which I thought was a pretty bold move on their part. Lost my business. I'll take the first year service included in the purchase price, but then consider another company for a more reasonable maintenance agreement.

David

-

June 03, 2021

Verified Purchase

Expertise:

4

Service:

3

Solve Problems:

4

A++++

Very professional from the inspection all the way to the install. Very clean looking once all was installed. A+++

MATTHEW

-

June 03, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service

Definitely Recommend

TOM

-

May 31, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five star service!!!

Installers were on time and did a professional install. After install did a thorough walk through and explained everything that was done. Took time to help understand how to operate and keep the unit efficient. Lived up to their name \- Five star service!!!

PRAKASH

-

May 31, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New AC install love it!!

Great Job

APOLONIA

-

May 31, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Installation by the Kody Twins at Five Star

Very efficient, professional and customer focused installation.

Chester

-

May 26, 2021

Verified Purchase

Expertise:

5

Service:

5

Got the job done in a timely and professional manner!

Furnace and hvac

Mimi

-

May 23, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five star heating and cooling - great job!

Thank you for you explaining everything and being so polite!

Carla

-

May 22, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Install

I need the dealer back out to repair the extra holes that was cut into the 3 year old siding. It looks bad. The service tech that was there for two days had to fix work done by his assistant the day before.

Mike

-

May 20, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

5 Star Heating and Cooling is a Terrific Dealer

We are very pleased with the service we received from 5 Star. We got a very good price on a new furnace and air conditioner package. We were able to have it installed the very next day.. The technicians were very efficient and cleaned up everything. We also were able to purchase 4 additional years of preventative service at a discounted price, We would recommend this company to anyone needing a new heating and cooling system.

Dennis

-

May 20, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 Star terrific

Could not be happier w my choice of 5 Star

Pat

-

May 20, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service and price!

The team arrived on time and completed their work in an expeditious manner. Everything was working well when they left.

John

-

May 19, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Old House, New HVAC

Enjoyed the installation process.

Nathan

-

May 18, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience

I appreciate how quickly we got everything installed!

Julia

-

May 14, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Desoto

The 2 installers were very competent and thoughtful. And Toby was very helpful resolving the couple of small issues that came up. Thank you Toby

Robert

-

May 11, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service

I was totally impressed how quickly I was scheduled for new HVAC.

Devon

-

May 11, 2021

Verified Purchase

2nd Floor AC install

Professional install

Steve

-

May 08, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quick and efficient install

Installers were knowledgeable and quickly fixed a small problem they found at the end of the install, doggedly working to fix it.

Ray

-

May 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional & courteous service

I was very impressed with the service they provided

Lesa

-

May 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service, fast installation

Extremely happy with Five Star Heating \& Cooling \- the initial quoting process was far from "pushy" and it was based around facts. We felt the tech was extremely honest with us, which we appreciate. Installation occurred two days after the initial quote.

Brandon

-

May 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Heating and Cooling

The guys were awesome and very friendly. They did a great job, very satisfied

Miranda

-

May 01, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

High standards for workmanship and customer satisfaction

From start to finish my experience with the company was excellent. From the young lady who scheduled the appointment to Mike who came out and did a very thorough job of giving me an estimate. Gage and Nick did a great job installing the system. Toby came out and inspected the system and fixed one minor issue. The performance of the system far exceeded my expectations.

Michael

-

May 01, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Highly Recommend

Initial response was quick and appointment was made to install a new air conditioning system.Team showed up on time and did a fabulous job of replacing my old system with new one. Some new metal work necessary as we had discussed, to fit new system in my basement, however Jimmy did a superb, first class job with it. Our new AC runs like a charm. Very glad we chose Pickerington Heating \& Cooling 5 Star and thanks again Mike.

Ken

-

May 01, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

HVAC Install

Great Job!

Matt

-

April 29, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Terry

Installers didn't have any problems

Terry

-

April 28, 2021

Verified Purchase

Expertise:

5

Service:

5

Fast and efficient

Great price and fast install. System works great. Highly recommended.

Tammy

-

April 27, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Happy with our choice.

We are were very happy with the whole process \- from getting the quote to having the systems installed. Very professional and prompt.

John

-

April 26, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

AAA 1 All TheWay!!

Thru another party that had your service.

John

-

April 25, 2021

Verified Purchase

Expertise:

1

Service:

1

Solve Problems:

1

Excellent Service

Excellent service and went over everything when it was finished. Can't say enough good things from start to finish

Andrew

-

April 24, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

More than a Satisified Customer !!

Great Quality Service and Done in a Timely Manner !!!

George

-

April 23, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

3

Excellent

Rapid response. Excellent customer service

Terri

-

April 23, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience

They were very kind and professional.

Peter

-

April 23, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Use This Company

Previous furnace and installation was all wrong .This company came out replaced my furnace, fixed all the issues and stayed late (8:00pm) until the job was done.

Shawn

-

April 21, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Furnace

Great product, great service.

Dave

-

April 20, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Furnace Installation

Very professional and knowledgeable.

Gordon

-

April 19, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Outstanding, great price on the AC, enjoyed the crew.

Great,enjoyed your team. Everyone was very helpful.

Steve

-

April 14, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 Star Heating & Cooling Review

My furnace and A/C was installed efficiently and quickly with no issues.

Michael

-

April 14, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

Great experience

Everyone was professional and knowledgeable! They answered all my questions

Christa

-

April 02, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very Satisfied

I'm very pleased with the efficiency and the professionalism of the installers.

Carl

-

April 01, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Awesome install

They did a great job!

Chris

-

March 30, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

HVAC Installation

Gage who was the lead installer, Nick and Cody all did an excellent job with the install. All of them took time to answer questions as they came up during the day including the new smart thermostat They were friendly and very courteous.

Ron

-

March 26, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Easy to deal with, highly professional

Very pleased with the results.

Jamie

-

March 24, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast and reliable

Great service

Tom

-

March 23, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Experience!

Same day service on the my existing furnace and a total furnace replacement the next day! Very professional and communicative. I highly recommend and will use them again!

Ryan

-

March 15, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 Star Heating and Cooling Review. Outstanding Service.

Very pleased with 5 Star Heating and cooling, Our furnace stopped working on a very cold day, I called 5 Star for service and the technician was at my home with in an hour, He diagnosed the system and made temporary fix to get our heat back on. After reviewing the options we chose to go ahead and replace our 25 year old system. 5 Star arranged to install our new system on a Saturday. The install crew was excellent, they were very professional and had us up and working in in very quickly. Very pleased with the entire process with 5 Star Heating and cooling.

Carl

-

March 10, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

great service and people

the folks at beavercreek heating and cooling are very professional and curtious .thank you

Donald

-

March 10, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Wonderful company

I had both my furnace and air conditioner replaced on seperate occasions. Both times they were professional and efficient. I highly recommend them.

Elizabeth

-

March 09, 2021

Verified Purchase

Friendly and well informed staff. Very diligent and thorough. Highly recommend

Good response time and great price

Walt

-

March 09, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Superior service!

I read the reviews online prior to calling them and they did not disappoint. From start to finish they truly did a fantastic job. I highly recommend.

Christopher

-

March 08, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

A+ Service

Prompt service, made it out within a few hours each time. Very professional and easy to work with, would recommend.

Nick

-

March 06, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Simply the best!

You guys exceeded our expectations and that's not easy to do! Five Stars is a very fitting name for your company. Thanks!!!

Debra

-

March 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Furnance

ordered and installed in 1 day.

David

-

March 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Good

One of the installers quit on the job for like an hour an half so the job took longer than expected. Other than that it was a great experience.

Andy

-

March 01, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Happy results

Very happy it was at a good price point. Service technicians did a great job.

Doug

-

February 27, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Service!

Everyone was friendly and professional. Installed our new system quickly and with no problems.

Windy

-

February 24, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Superior Service

I have used Pickerington Heating and Cooling in the past and they have provided great service.

Jackie

-

February 22, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Replace

After installation, it started making noisy noises. When I asked to come in for an inspection, I was told it was due to insufficient air intake. I disbelieved that we didn't need a heater with such large specifications. The smell of gas covered the entire house because of the hole in the motor room. The acrylic panels that blocked the holes in the pump for pumping groundwater were partially destroyed, causing water to splash out.

Yoshihiko

-

February 19, 2021

Verified Purchase

Expertise:

5

Service:

3

Solve Problems:

3

Overall a positive installation experience

Site Survey went well. Individual was very helpful and informative. Install team was friendly and efficient. Disappointed that the installers damaged my humidifier but did not notify me. I contacted the company and they immediately ordered replacement parts and sent out service tech to replace damaged parts.

Kim

-

February 19, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

Very professional and knowledgeable

I was treated very professionally. They were very knowledgeable answering my questions. The service was done in timely manner and provided a great price. I'm very satisfied.

Brian

-

February 19, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Outstanding crew!

Every single person we have dealt with has been nothing short of professional and friendly! From scheduler to follow up callers to the original tech that came out, the install crew, the follow up senior tech! All have been AMAZING! We are defiantly customers for the long haul!

Michelle

-

February 19, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Always choose Pickerington

The installers were very competent and professional. Work done in a timely manner. Will choose them again in a heartbeat.

Gary

-

February 17, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 star heating and cooling was fantastic

Cody the installer was amazing. He walked me through the process. He let me know before he was going to start soldering so that I could prepare for the smoke alarms going off. He was very through upon completion. He cleaned the work area up upon completion and also cleaned the soot particles off the counter.

Eric

-

February 12, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star service by Josh Adkins

Josh Adkins is an excellent and professional. He resolved all my hearing issue. Very prompt on timing and explains what needs to be done in detail and in simple language that average person can understand. It shows that, he takes pride in his job and lives his work

Pete

-

February 12, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Highly recommended

Great service!

James

-

February 12, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Once Cold Now Warm & Toasty

Great Service. Greater people. I am sold! Had no heat on the coldest day. 24 hour service provided me assistance and unfortunately I needed a new furnace. With remedy at hand I was able to have heat same evening and scheduling had me a new furnace in 2 days. Prompt and professional this Pickerington team came and conquered. They are my 2021 champions!

Jacquelyn

-

February 11, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Job

They did a great job from start to finish. Very professional.

Phil

-

February 10, 2021

Verified Purchase

Expertise:

5

Good experience when furnace needed replaced.

Quick service response and professional.

Ana

-

February 09, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

Great

They a very good job that why i always use them because of there experience and knowledge of the product

Delano

-

February 06, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Superior service

All the employees and management of this company provided me with excellent service

Patricia

-

February 04, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

--

\-\-

Keith

-

February 03, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service

Excellent service, timely installation. We are very happy to contact Five Star.

Paola

-

January 30, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Yes, I absolutely would recommend them! They did a great job! Very satisfied!

Great service! I would recommend them to anyone!

Ilir

-

January 28, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience!

Very responsive and quick service. Great price as well!

Jaime

-

January 28, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Complete HVAC system

Amazing service!

Leah

-

January 28, 2021

Verified Purchase

Expertise:

5

Service:

5

Called over weekend and got immediate contact. Return call scheduled service time.

Josh C and JP were attentive to their work. Also were very courteous and clened up work space.

Clara

-

January 28, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Replaced old furnace

Did a great job.

Richard

-

January 27, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional responsive service

Quick responders to all Hvac problems with thorough follow\-up after service.

Tim

-

January 26, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Furnace installation

Very courteous and knowledgeable

Trent

-

January 22, 2021

Verified Purchase

Expertise:

5

Service:

5

Friendly, Knowledgeable and Efficient

From Mark P. who came to give the estimate to Andy and the others who completed the HVAC system install\- excellence all the way around. Very happy, smooth, pain free process.

Brad

-

January 16, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Always good to deal with these guys

Everytime I have them out Five Star Heating \& Cooling give great service and are very polite and easy to talk with. When I had air conditioning trouble last summer they came out and fixed the issue but made me aware that the air conditioner had reached the age that I should consider replacing it and the furnace. On Christmas Day 2020 my furnace couldn't get the temperature above 68 degrees in the house, it was in the teens outside. Not only did someone come out and figure out the problem, but he sold me a new Carrier furnace and air conditioner for install on the following Monday, Christmas was on Friday. They came out right on time, did a great job in a short amount of time and were polite and easy to deal with. I can't be positive enough about Five Star Heating \& Cooling.

Christopher

-

January 14, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Installation

Had a great experience having a new furnance installed.

Cindy

-

January 14, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent value for quality equipment and service!

The installation crew was quick, courteous and thorough.

Maria

-

January 10, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

good job

we just had it put in so no problems or service as of yet

Jim

-

January 10, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

All Around Quality

JP and Josh came in for an install and everything was fantastic. They explained what they were doing and what I needed to do. I couldn't have asked for anything more. Thank you.

Aaron

-

January 09, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Yes, They came out on a Holiday weekend and had the new unit installed within 24 hours on a cold winter day.

Excellent service

Thomas

-

January 06, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent experience

My welcome to the new year was a broken furnace. I was given an appointment quickly and met with the technician Isaiah who made best efforts to get my 42 year old (yes 42 year old) furnace fired up. It lived a long life and was time for a new furnace. He presented options and gave me a detailed quote. The furnace was replaced promptly. The technician Blake called ahead and was right on time as promised. The furnace was replaced along with the new thermostat. It runs well, is very efficient and I'm very pleased. I would highly recommend five star Grove City. I found them on Google and was impressed with their excellent ratings. I can see why they are so highly rated. It was a great experience. Well done!!

Heather

-

January 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent company to work with!!!

Everyone was fantastic. I feel I received a great value for what I received. Josh and JP did an excellent job with the installation. I highly recommend.

Brad

-

January 05, 2021

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great

None

Kevin

-

December 31, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New furnace

The man that came to find out what the problem was with the old furnace was knowledgeable and did not try to sell me anything I didn't need. The installers were great, nice young men with the experience needed to make the install of the new furnace much less of a problem than I thought it might be. Good price and they talked to me intelligently. I've used them before and I will go ahead using them as my heating and cooling professionals.

Pam

-

December 29, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great work! Saved our Christmas!

Installed a brand new system for me next\-day, which was Christmas Eve. Saved out small family get\-together from a freezing house. SO thankful to them!

Chris

-

December 29, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

new heating & cooling

Very dedicated installers

David

-

December 27, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Awesome! They were very respectful gentlemen.

We have never had servicemen in our home that were so respectful.

Dixie

-

December 26, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Kind, knowledgeable and fair

We had Five Star come our twice this year and both times they were amazing. First time to fix our ancient A/C and the second time to quote a replacement. Good people. Fair pricing. Good service.

Joseph

-

December 24, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Experience!

Very professional and easy to work with. I would definitely recommend. Thank you!

Joseph

-

December 22, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Furnace and A.C. installation

Excellent experience

James

-

December 21, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Expectations

Grove City heating and cooling (Five Star heating) diagnosed our old furnace issues and recommeded a new unit. 2 days later had it installed. It wasn't working correctly so later that same day another employee came out and worked on it, got it working but he (Eric) said something wasn't quite right and wasn't sure if it was the furnace or something else. The nex day 2 other guys came out (not original two that did install) and they made adjustments they said to air intake and motor and now all is working fine. The furnace isn't quite as quiet as I expected after reviewing the Carrier brand online it is the same noise level as the old Goodman I had. I hope it last longer than 12 years though as the Goodman. Our Carrier brand is the performance 59tp6. The only issue we really had that was an inconvenience is the original guys who came and diagnosed the old furnace issue forgot to turn gas line back on which I noticed the next day after borrowing multiple space heaters (winter) from neighbors as the old furnace had been still working but just not as well.

Shane

-

December 18, 2020

Verified Purchase

Expertise:

4

Service:

5

Solve Problems:

4

Excellent job on new furnace!

Josh and JP did an outstanding and professional job. Very thorough, courteous, and hard workers! I would highly recommend them! Keep it up!

Shawn

-

December 18, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Average experience, do not recommend

Shady install, shortcuts and hardly complaint with the codes. I do not recommend.

Chris

-

December 17, 2020

Verified Purchase

Expertise:

2

Service:

2

Solve Problems:

2

Quick and professional

New system was installed quick and my heat was back up in no time.

Eric

-

December 08, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fantastic job!

Robby and Dominic did a great job! They removed everything old, all my electrical, plumbing, A/C lines, both units, etc. and installed all new. Everything is neatly installed and secure. They finished at about 7:00 that night, thank goodness, it was freezing outside!

Jerry

-

December 08, 2020

Verified Purchase

Expertise:

5

Very satisfied customer

All the technicians were professional, attentive and helpful. Very pleasant experience in all cases.

Phyllis

-

December 05, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Furnace and Air Condition

From the estimate all the way through the follow up a few days after the employees were professional and great. I would highly recommend them. Great Job!

Brian

-

December 05, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

split system

Excellent from start to finish took a week! Great price and great service from friendly people!

Ron

-

December 03, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service for furnace replacement p

Mark Pyles and his trainee were great. Figured out the issue right away and worked with us to Get the best deal on their products. Technicians were able to replace furnace very next morning without issues. Courteous, wore masks and shoe coverings and cleaned up after themselves. Very pleased and smooth process.

Audra

-

November 27, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very satisfied customer!

I was very terrified about the install but both guys were very professional, honest and helpful and they answered all of my questions (even the dumb ones) to my satisfaction without judgement. My furnace has been working beautifully ever since and I am 100% satisfied. Thanks guys!!!!!! ??

Michele

-

November 27, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Installed a new heat pump/air conditioner for me

The installers arrived on time, did the work efficiently, were polite and explained everything I needed to know.

Debbie

-

November 26, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quick and efficient response

I have used this company for years. The installers were efficient and very helpful as well. Good service.

Lorraine

-

November 25, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Thorough and efficient from start to finish

The crew that installed our new Carrier furnace was timely and efficient. They respected our home and were very careful to keep things clean. They were very cordial and professional. They did a fantastic job considering the time we are in with Covid.

Robert

-

November 22, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

5 Stars For Five Star Heating and Cooling

very happy with the install of my new heating and cooling unit. The guys were very professional

Charles

-

November 19, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Informative & friendly great

Great experience. The guys Bob \& Eddie were informative worked well together and cleaned up after themselves. They took all the time required the explain the operation of the new Carrier system.

Dave

-

November 19, 2020

Verified Purchase

Expertise:

1

Service:

5

Solve Problems:

5

Furnace replacement

Excellent service

Ron

-

November 18, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Top Notch!!! Five Stars for Five Star

Five Star Service

Matt

-

November 18, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional

I used Pickerington Heat for my install. I felt that they recommended the best product for my house and was at the right price point. They were professional in their install and tidy on their way out. They kept all the lines between the joists which will make it easy to finish my basement. I would recommend their service and business anytime.

Christopher

-

November 18, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Company

Installers were very professional and did a fantastic job!!

John

-

November 08, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast and friendly

Everyone I dealt with from the service call to installation, was so professional and happy to answer all of my questions. Would highly recommend.

Mary

-

November 06, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Happy customer

I loved working with this company. My old furnace had a gas leak and was going to be expensive to fix. I had several companies out to give me an estimate for a new furnace. The Five Star representative was professional and went the extra mile to get me the best deal. The rep presented me with an option to get scratch and dent pieces (for both furnace and air conditioning) that were in great shape and still had the same warranties. Saved me soo much money! The guys who came to install the equipment were professional and respectful. They didn't leave until everything was properly checked out. Then an inspector came a couple days later to make sure the equipment was installed properly. I loved working with this company.

Bridget

-

November 04, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Overall Great Experience

Did a great job and were very professional

Chris

-

November 04, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very happy with the job that was completed.

I am well satisfied with job they did and they were experienced, professional and treated us with respect.

Don

-

October 31, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast and Friendly

Great job by the whole team

Eric

-

October 30, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Furnace A/C replacement

Very knowledgeable and friendly. Easy to work with and excellent price.

Mark

-

October 26, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Consistently good Service

I have had a service contract with Pickerington Heating and Cooling for almost four years. Very happy with their maintenance contract, their service even after hours, and advice.

Kay

-

October 24, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Lives up to name

If you have HVAC needs look no further this company gets 5 stars because they are the best in the business and live up to their name. Very professional and customer service is Top Notch. I'm never using another company ever again.

Jamie

-

October 24, 2020

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

New system install

Very professional, quality work!

Susan

-

October 15, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Surpassed Expectation

Very knowligible

Robert

-

October 15, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Outstanding Experience with Pickerington Heating & Cooling

Very customer service friendly and knowledgeable.

Kathy

-

October 15, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

Excellent service. The rep who came out to explain everything was very knowledgeable and convinced me that he had my best interest in mind.

William

-

October 15, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Heat Pump

From beginning to end this was a very good experience. I would recommend this company to anyone looking for a new heat pump.

Jerome

-

October 13, 2020

Verified Purchase

Expertise:

4

Service:

5

Solve Problems:

5

Honest. knowledgeable, dependable

A number of residents here in our condo community have used FiveStar and have been satisfied. I was particularly impressed with Mike Brown, service technician.

Carol

-

October 10, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience

The whole experience was easy, efficient and complete. The young crew that did the install were great, worked hard, efficient, and fast. The supervisor was great also. Would recommend to all.

Dan

-

October 10, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great company!!!

Great job!

EJ

-

October 10, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service

Could not have been more pleased with the equipment, service, and professionalism of the techs. Highly recommend this company.

Donald

-

October 05, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Customer for 20 years

I had a new system installed and was very happy with the whole process. Pickerington Heating and Cooling came out right away and installed my new furnace and air conditioning unit. I have used this company for approximately 20 years and have always had good and affordable service. I am happy with my new system. So far I have used the air conditioning and will soon be using my furnace as the weather changes over.

Jeff

-

October 04, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Unparalleled customer service!!

The company called after installation to see if I was happy. They came back to make sure everything was perfect! I would definitely recommend.

Jackie

-

October 04, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent experience

Great job installing our new system

Jason

-

October 04, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Did a great job

They did a great job as promised.

JOHN

-

October 03, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Company

We are very satified with this company. They were attentive to our needs, very capable and experienced and took covid precautions seriously. They were very knowledgeable about their products and cleaned up after themselves nicely.

Varney

-

August 27, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very pleased!

Their knowledge, politeness and cleanliness all appealed to me. The install went fantastic and very professional. These guys knew their stuff. Quality work fellas! Impressed!

Ed

-

August 20, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

AC diagnostic, installation

Grove City Heating and Cooling did a superb job installing our new Carrier AC and out home is once again comfortable.

Monica

-

August 19, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast and Efficient!

Good Communication, Fantastic Product, Fast and Efficient Service and Install.

Carmine

-

August 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quick Service

We were impressed that 5 Star H \& C could replace our air conditioning system so quickly. All the service people were professional and quite knowledgeable.

Rebecca

-

August 16, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

AC and furnace install

Very smooth install

Kim

-

August 14, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service!

The team was right on time and worked very efficiently. I would recommend them to anyone.

Seth

-

August 14, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service and follow up

Fast and professional service

Christy

-

August 13, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service!

Would recommend to anyone.

Steven

-

August 05, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fantastic!

Pickerington Heating \& Cooling were efficient, affordable and very knowledgeable about their product. Everyone we worked with was very nice and took the time to answer all of our questions. Once we had our air conditioner and furnace installed they took the time explain everything to us.

Marianne

-

July 31, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great company and overall experience

Had a new furnace installed. No problems. Technicians were great!

Christopher

-

July 30, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Job!

Great job done by your crew!

Leslie

-

July 30, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Delaware Ohio perfection

These guys a 5 star heating and cooling were great. Fast and efficient. Can't beat that.

Stephen

-

July 30, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

7388 Birdie

Excellent installation

Jim

-

July 29, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great company Great Friendly Estamater and installers

This is a great company glad I had them put in my ac and heater very professional job love it works great they really did a great job great service

Tom

-

July 29, 2020

Verified Purchase

Furnace Installation

They identified the problem (blower fan overpowered and not functioning properly), offered a solution (install new furnace), and then followed up with needed updates (enlarge the screen thickness).

Tim

-

July 23, 2020

Verified Purchase

Expertise:

4

Service:

5

Solve Problems:

5

Furnace and AC

Very happy with the whole experience.

Stephen

-

July 22, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very professional

They took their time and were very thorough. Answered all my questions professionally

Richard

-

July 22, 2020

Verified Purchase

We picked the right company for the job!

outstanding professional service

Bruce

-

July 20, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional Service

Personable and Knowledgeable.

Debbie

-

July 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience!

Every associate I interacted with was knowledgeable and courteous. The installation was quick and safe. Very glad I went with this company.

Devin

-

July 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast & Efficient

They were very friendly, and put in a brand new ac and furnace within 6 hours!

Mikayla

-

July 16, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Harold Short

Fast Service

Harold

-

July 15, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very good service and customer oriented

The guys who made the installation were very professional.

Juan

-

July 15, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Awesome

You can tell that Carrier takes pride in there products

Dusten

-

July 15, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Nothing but problems with our new system.

We had our brand new system installed about a month and a half ago and have had nothing but problems with it since it was installed. Pick heating and cooling have been awesome about getting people here to look at and work on the unit, but the coil has already been replaced inside and our outside unit is being replaced. Several leaks have been found, and we currently do not have air in our home. It's 81 degrees. We totally regret replacing 20 year old unit.

Heather

-

July 14, 2020

Verified Purchase

Expertise:

3

Service:

5

Solve Problems:

2

Professional service, straight-forward, responsive, with high-quality equipment.

We needed to replace our entire AC system in our residential house. Everything but the ductwork. I hadn't used this company before but after doing some research (Google, Angie's List, etc.) I asked them to provide an estimate for the job (one of three I received). While the other two companies also received high ratings, 5\-Star came in with the lowest bid with the best discounts, the highest rated equipment (Carrier), and the best service plan going forward. They completed the entire job in less than one day with no problems and clearly explained what they did, and how everything worked. They did such a great job I'm looking at using them to replace a heating \& AC unit in a rental home we own.

Eric

-

July 09, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Love my new furnace an a/c

Guys worked hard all day to replace old system. Took longer than they thought but everything is top notch.

Joe

-

July 09, 2020

Verified Purchase

It all started with a maintenance appt. for my old unit

I initially had 5 Star out for a maintenance appt on my former unit. This just happened to be on day 5 of 90 degree or more temps. I had my old unit set at 94 and it was running constantly. The technician pointed out issues with my current units and I decided it was time for new ones (furnace \& ac). I'm on day 3 of my new unit and the difference is most definitely noticeable. Current setting is 96 and it feels great in here! And the new unit is so much quieter. My only issue with the install is they cut a hole in my siding in the wrong place which they took care of and covered up with caulk, just doesn't look the best. I have a fenced yard and it's on the side of the house so the only person that will notice it is me. Overall very happy with my purchase.

Tammy

-

July 08, 2020

Verified Purchase

Expertise:

4

Service:

5

Solve Problems:

5

excellent

liked the warranty

Joyce

-

July 06, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Cool Breeze

My new air conditioner is a beautiful piece of equipment! It is bigger than my old air conditioner! I just got it installed yesterday and it is running well! I know Carrier has been around for a while and is a reputable company! I'm looking forward to having my air conditioner many years to come!

Andrea

-

June 30, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great

Prompt, fair price, quick installation, end product works great!

Gary

-

June 30, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Review for Five Star

Five Star is just what they claim to be; Five Star. First class organization from top to bottom. Great prices and services made the entire transaction seamless.

AJ

-

June 28, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellence in Servixe

All employees of the dealer's company were professional, courteous and knowledgeable. Quick response to any inquiry. Excellent experience from the initial service check to the final installation of a new air conditioner/furnace system. Would highly recommend their services to anyone.

Tom

-

June 26, 2020

Verified Purchase

Great Installer Team

The team that came out to install our new unit were great! They were professional, explained everything they were doing and kept us informed the whole time. We've used Five Star Heating \& Cooling in the past and we are repeat customers!

Melissa

-

June 26, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Pleased

Well done

Richard

-

June 25, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

HVACDMH

Excellent Equipment and Service. Minor complaint; installers did not put the "insulation piece" back after they installed the system in our basement. They took it out when routing the system hoses and did not install the piece back. We discovered this after they left our property.

Danielle

-

June 25, 2020

Verified Purchase

Expertise:

5

Service:

4

Solve Problems:

5

Delivered as Promised

Company delivered what was promised on date promised with no issues.

Herb

-

June 23, 2020

Verified Purchase

Expertise:

5

Service:

5

AC- YES.

We are very satisfied with the product and service.

Mark

-

June 21, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Job Well Done

I have been using Pickerington Heating and Cooling for years to service my HVAC needs. This is the second HVAC unit I have purchased through them and their service gets better and better!

Dan

-

June 18, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

The installers were professional and cared about their work. Made sure I was satisfied at the end. The only issue I had was the gas was turned off and the water heater pilot had to be relit.

Gregg

-

June 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

Great To Be Cooled Off

Thank You!

Tracie

-

June 17, 2020

Verified Purchase

Satisfied Customer

They were professional and we appreciated the way they showed their work to the details.

Renee

-

June 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

Over all great company.

Michelle

-

June 17, 2020

Verified Purchase

AWESOME !

This company was very professional and the two gentleman who installed my new air conditioning unit were friendly and answered any questions I had. They also kept a positive attitude working in 90 degree weather with "Masks" on . Kudos to them

Barbara

-

June 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Experience

Very professional and courteous. They did a great job and finished on time.

Brian

-

June 17, 2020

Verified Purchase

Excellent

Fast and efficient installation of new equipment.

Joshua

-

June 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

The whole experience was great. The folks who came initially to assess my hvac system and then to install my new system were terrific. They were kind and knowledgeable about the entire process.

Beth

-

June 17, 2020

Verified Purchase

Excellent - very timely

We had a few 'bugs' to work out, but it is now working properly.

Jesse

-

June 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

Home Owner's Experience

Same Experience as with Previous Installs.Happy Owner

Mark

-

June 16, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Timely and Professional

They job was timely and neat. I can't say enough good things about them

BRIAN

-

June 16, 2020

Verified Purchase

Great customer support

Reps \& techs very knowledgeable \& committed to customer needs.

David

-

June 16, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Service

It was time to upgrade my furnace and AC at my condo after living there for 15 years. The original furnace never really had the air flow for our size building it should have had. The service tech who consulted me was knowledgeable and made sure the system met my needs. The installers were very nice and everything was installed with a very clean and tidy look. My service closest looked better when they were done than before they started.

Jane

-

June 16, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very impressed with there work and politeness

Have no problem recommending this dealer to anyone.

MIKE

-

June 16, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent work

They did an excellent job! Also they were so friendly and polite to me and my pet.

Takako

-

June 15, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

3

AC and Furnace Install

Lukas and the fellow working with him, can't think of his name, were very good workers. I worked in supervision for 35 years and know a good workers when I see them. They let me know in plenty of time before they arrived. Kept me informed about what they were doing at all times. Got the job done and cleaned up very well during and after they were finished. The A/C so far is doing a fine job keeping us cool. Thank You

Bob

-

June 13, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Efficient

Efficient and professional

Michelle

-

June 08, 2020

Verified Purchase

Expertise:

1

Service:

1

Solve Problems:

1

Second to None

Professional, Fast, Knowledgeable

Paul

-

June 05, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service

Very fast and friendly. I had a issue after installing and they came right back out and fixed it.

Daryl

-

June 05, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Centerville Heating and Cooling was great

They were honest, super nice, and left my place spotless.

Jennifer

-

June 05, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New central air unit installed

Great \& friendly service. The workers were prompt and did an awesome job. I am happy with the services that I have received.

Latonya

-

June 04, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Purchased a New Furnance & Air Conditioner

Very Professional Company

RICK

-

April 30, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Good

Received friendly and knowledgeable technicians

BRENDA

-

April 29, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Always available and prompt.

Five Star is always available and has responded even on weekends and holidays. They can be trusted to do great work and always try to provide savings. I appreciate the excellent service they provide.

PETE

-

April 23, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

great job installing new furnace

good job installing my new furnace, and taking out the old furnace. Installers were friendly and courteous

ANNA

-

April 23, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very Satisfied

Found advertisement in Reach magazine and received quote fro several other companies. Very satisfied with initial response \& professional installation.

JIM

-

April 21, 2020

Verified Purchase

Expertise:

5

Service:

5

Five Star Heating & Cooling

I purchased a new Carrier air conditioner in April before the summer heat. Five Star gave me a good price and installed it quickly and efficiently.

CHARLOTTE

-

April 21, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fantastic Job

The tech and assistant were both awesome. Great dudes. Very professional.

JORDAN

-

April 21, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

AMAZING

This company is outstanding the price and quality of work done by them is like what i havent seen before

BRADLEY

-

April 20, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

We have used Pickerington Heating and Cooling before and have been very satisfied

BOB

-

April 16, 2020

Verified Purchase

Great Work

great work, professional and clean install. those guys were very respectful and did a fantastic job.

MOHAMMED

-

April 14, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

Everyone was wonderful. We were able to get our new furnance the same day

Max

-

April 04, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Me

Responded very quickly during a stressful time with multiple house in the area having flooded basements. Always kept us informed and offered to do everything they could until we could get the new furnace installed.

GREGG

-

April 03, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

CW Heating & Cooling

I've used this company for years and trust what they recommended.

KAY

-

April 02, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional and thorough

Trustworthy and efficient.

TRINITY

-

April 01, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

HVAC installation

Excellnt service

CAROL

-

March 31, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great job!

Great job installing our new furnace and air conditioner!

Ron

-

March 31, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

All Star Team

I received awesome customer service from start to finish with my new HVAC installation, Mar 16, 2020. My All Star Team (Josh, Joe \& JP) was very professional and addressed all my questions and concerns. In three days all my issues were resolved.

TONYA

-

March 21, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service from 5 Star

Very consumer orientated, they care what you think and want to please

GENE

-

March 17, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Simply the Best

Highly, highly recommend. Outstanding service technician and installation team. Professional, personable, and gritty. They stayed to make sure all was working right.

LAURA

-

March 16, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New system installed

Excellent service throughout the process.

DAVID

-

March 16, 2020

Verified Purchase

Very professional

Very good we have used Pickerington Heating and Cooling for years.

MARY

-

March 11, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Replaced new furnace with another furnace

Installed a new furnace and that furnace was over heating , so they replaced that furnace at no charge, I am happy with that decision . Ron

Ron

-

March 08, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great job!!!!!

The people that I met from the company were very friendly and professional

Steve

-

February 28, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Evasive problen solved with new furnace

Furnace would run only intermittently. Hunter then Shane both dianosed a main circut board as the problem. The defective Trane furnace was less than 10 years old, but unlike the other major players in the HVAC field (who extend a full 10 year warranty), Trane had only given a 5 year warranty. This could cause someone to wonder if they realized the furnaces they were producing were substandard incentivising them to shorten the warranty as a way to cut their losses at the expense of the consumer. The decision to replace the Trane unit was made after it was explained that if the main board was going out this early in the life of the furnace there was likely some other component in the system causing undue stress on the unit. Replacing the circurt board would only delay the onset of future costly problems. Eric and Blake did the instalation, were ontime and did a good job in a reasonable amount of time. I would like to add that all the Five Star employees were capable, courteous, and seemed genuinely happy with their jobs. That goes for the installation coordinator Marissa ? as well.....Thanks to all

Greg

-

February 18, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Heating and Cooling is 5 plus Stars!

Had a new furnace and AC installed. Five Star was professional, clean, prompt, delivered as promised, very fair price and extremely knowledgeable. So glad I picked them for my service. Highly recommend Five Star. They also left my home spotless, could not even tell they were here.

Diane

-

February 07, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

furnace and air conditioning unit ionstall

Team seamed to work well topgether

Joe

-

February 01, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

I found them to be personable and knowledgeable.

Everyone involved with the process did a great job!

Richard

-

January 28, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very prompt and professional

Got a very nice deal on a new furnace and AC unit by Carrier. Installers arrived on time and did a pretty good job. However, there was a minor issue with how they put in the drain system for the furnace which did not become apparent until after few days. When I reported the issue, they had a service tech out the next day and the issue was corrected at no extra charge. There have been no problems since and I am happy with my new efficient furnace.

David

-

January 28, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

AWESOME JOB

My job was done in a very professional and expedient manner on one of the coldest days so far this year. Extra work was performed where there were faulty pipes and rusted receptacles. A excellent job!

Cindy

-

January 24, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Furnace / AC installation

Great experience with Pickerington Heating \& Air. Would definitely recommend.

Mike

-

January 21, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Did an excellent job!

I highly recommend this company!

Nancy

-

January 16, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quick, Customer Friendly and Good rates!

From initial communications with the owner, to diagnosing issue and providing appropriate recommendation, and then to installation team, we received top\-notch service. Oh, AND their rates were far better than other quotes we received. Great service and great rates. Highly recommend!

Peter

-

January 10, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Amazing, quality work

Everyone we encountered from Jacob, to shane, his team and the schedulers were amazing and very helpful! We are very happy with our decision to use pickerington heating and air!

Alicia

-

January 07, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Outstanding job great price

From beginning to end everyone at Pickerington heating and cooling was great . The price was outstanding the installation crew was very courteous to my home .I would recommend this company to anyone. If you have a quote from another company and haven't contacted Pickerington heating and cooling due yourself a favor and reach out to them.

David

-

January 04, 2020

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Replacement furnace for home

Showed up on time. Did a great job removing old furnace and installing new. Cleaned up after themselves. Would call them again.

Ralph

-

December 31, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Wonderful

Great with retrofits

VERA

-

December 28, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

Very good service

Cynthia

-

December 19, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

3

Prompt Professional Service

The uniformed service technicians arrived on time and provided excellent service. They explained the repair process and answered all my questions. I appreciated that they cleaned up the work space after the installation and hauled away old system parts.

Cheryl

-

December 12, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional and Efficient

The team who came to install our new full system was very professional and quite efficient. Everything was handled so quickly and they kept us updated at every step.

Jill

-

December 07, 2019

Verified Purchase

AMAZING!!

Amazing customer service and professionalism!!

Bryce

-

December 05, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service!

On time, professional, and courteous. Definitely recommend them.

Christy

-

November 20, 2019

Verified Purchase

Five Star Liar

The service rep sold me a bill of goods and I bit. Shame on me! Never use Five Star!!!!!!!

Mary

-

November 19, 2019

Verified Purchase

Expertise:

2

Solve Problems:

2

Great work!

Dakota, the installer, as well as his partner, were awesome! Knowledgeable, courteous, went an extra mile for us, left the work place very clean, answered all questions, explained everything in detail. The new furnace works perfectly! Could not be more pleased with their work!

Lana

-

November 19, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service

Thank you for the quick and reliable service!

Mark

-

November 13, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Furnace Installation

Brian and Scott were awesome very friendly and explained everything in detail

Nick

-

November 06, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Amazing service

Could not have been more impressed. Highly recommended!!

Kim

-

October 31, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Response immediately and easy schedule

Experience is great

Yanrong

-

October 30, 2019

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

Totally professional

Dennis

-

October 30, 2019

Verified Purchase

Incredibly Awesome Experience ******

A company representative was in our home within 90 minutes of calling that our furnace was out. {on a Saturday} . Even more impressive was the fact that we had a new furnace and air condition unit before close on Monday!

Ray

-

October 24, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

All good

All went well

John

-

October 19, 2019

Verified Purchase

Expertise:

5

Solve Problems:

5

Friendly knowledgeable and efficient

Easy peasy

Keith

-

October 17, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent!

Very friendly, knowledgeable, and affordable prices.

Dustin

-

October 17, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New AC & Furnace

Both gentlemen were very professional and knowledgeable.

Tracy

-

October 04, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Replacing Defective Equipment

Defective A/C Condenser Coil installed 7/26/19 was diagnosed and replaced 8/30/19

Paul

-

October 03, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent system installation

Expert installation. Good price.

Mark

-

October 02, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very professional

I appreciated the installer's attention to detail and that they were concerned to follow up as soon as possible when they weren't able to finish with humidifier. Both sets of technicians were professional and knowledgeable and answered my questions in language I could understand. They gave me information to maintain my HVAC and keep it running well in the future.

Kristina

-

October 02, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Good job

ANTHONY

-

September 26, 2019

Verified Purchase

Expertise:

4

Service:

4

Only two stars due to the shady salesman. He said I was getting "an incredible discount!" And that I shouldn't share that info. What he didn't know was I already had gotten two prior quotes without a "discount" for only 100.00 more than his quote WITH the discount. I only went with him to save 100.00. The installers were great, but I'll probably not buy anything from Grove City Heating and Cooling again.

Installers get 5 stars. I would give sales 0 stars.

Jo

-

September 24, 2019

Verified Purchase

Service:

3

Very Satisfied

The sales and service representative were very helpful In answering every question we had and the installation was prompt and exceptional work was performed. I would recommend this to all new and returning customers.

Tricia

-

September 20, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

FANTASTIC

THIS WAS THE MOST FANTASTIC EXPERIENCE I HAVE EVER HAD! These are beautiful people. Love all of you. Thank you is too small for what you did for us. God Bless you and yours.(Jacob,Eric, Dakota and { I am sorry I can't remember the other gentlemans name} were wonderful,professional and kind}Thank you again. WOW

Judy

-

September 19, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast, friendly and efficient.

Very fast response, easy to work with and outstanding customer service. Have used them a few times in the last couple of years. We knew awhile ago that we would eventually need to replace our builders grade AC unit. They never pushed us, which we greatly appreciated. When the system failed again this time the tech was very helpful in guiding us through the process and explaining the different options. The techs that came out the next day were also very professional and knowledgeable.

MONICA

-

September 18, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast friendly professional

Fast friendly professional service

Greg

-

September 17, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great customer service

Heard about company from people who had used them before. Scott our sales person was wonderful and so was our installers Shane and Eric. Was a wonderful experience very happy with the product and the install. Would highly recommend.

Shane

-

September 15, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Disappointing

Had unit 1 day and it quit working. These units are junk

James

-

September 11, 2019

Verified Purchase

Expertise:

1

Service:

1

Solve Problems:

1

Outstanding Service

The installation was professional and efficient. The team walked us through the installation from thermostat to CO monitor to humidity control. The clean up could have a bit better, but the team was exceptional. Dakota and Eric really made us feel comfortable with the purchase.

David

-

September 11, 2019

Verified Purchase

Expertise:

5

Service:

4

Solve Problems:

5

Excellent service and installation

Brian and Brock were on time, efficient and pleasant to have around our house, and they put up with the constant questions from one of our 4 grand kids. Our home is now cool again, just in time for the heat wave that showed up after the installation.

RENATE

-

September 11, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Cares about their customers

They really care about their customers

Chad

-

September 11, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

excellent

very satisfied. Thank you

Nepha

-

September 08, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent service

The AC went out late on a Sunday afternoon, the temperature was 90 degrees outside, the condo was around 80. Called another company based on a recommendation from a neighbor, thank heavens they didn't answer the phone. With a quick Google search found Pickerington Heating and Cooling, who promptly answered the phone and sent a service person as soon as they could. After choosing a product, they were out the next day with the installation. Professional, prompt service from the start. Would definitely recommend them and did in fact, let my neighbor know how wrong he was and to make sure he had PH\&C's phone number.

Judith

-

September 06, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Good

Joe

-

September 04, 2019

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

Professional

No problems to date

Greg

-

September 03, 2019

Verified Purchase

Expertise:

5

Great

The technicians were hardworking and very thorough.

SARAH

-

August 30, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Job well done

The men n women of 5star aka Pickerington heating n cooling have always, last 20 years, treated me well. The service technician was polite n helpful with my 40+ year old system. Even after I freaked out about the price of a new system. The installation crew was fabulous n even helped set up the new thermostat with me

Darin

-

August 28, 2019

Verified Purchase

Expertise:

5

Service:

4

Solve Problems:

4

A trouble free installation!

I had our Heating unit installed by Canal Winchester Heating and Cooling and hired them to install the AC.

CHARLES

-

August 28, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Service!

Pickerington Heating \& Cooling was very responsive, provided great service and expert installation. I highly recommend!

Wendy

-

August 24, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent experience

Sales person and the installation crew were great. Had the right solution for my AC and furnace. Both were installed within 48 hours. I would recommend Pickerington Heating and Cooling!

Rob

-

August 23, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional

The technicians were professional and they installed the unit in a timely manner.

Mark

-

August 23, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

John- Powell OH

No room for improvement. I was very pleased throughout the entire experience. The servicemen who came to my house were courteous, knowledgeable, and efficient. It was a pleasure working with them. I would definitely recommend this company to my friends and family.

John

-

August 21, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quick Job Equipment is Great!

Showed up quick diagnosed the problems! AllPro HVAC!

Kevin

-

August 20, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Awesome

Could not ask for better service.

Marie

-

August 16, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

A+ for pickerington heating and cooling

i've used pickerington heating and cooling for my new furnace and new air conditioner and their quality, price, and service are top notch. i'll continue to utilize them for future needs.

Jeff

-

August 14, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

excellent service

Jake and Johnny were very professional, friendly and knowledgeable. They answered and explained any questions I had. I would definitely recommend this company for anyone who is in need of service

Melinda

-

August 13, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Most excellent experience

Pickerington H\&C has earned every 5 Star rating I read before choosing them. Prompt, friendly, professional, knowledgeable, superior work ethic, take pride in their work, down to the smallest detail. I very highly recommend them!

Debbie

-

August 11, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

lancaster ohio

fast,efficient and works great

Joe

-

August 10, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

Excellant service

Both the service tech and the installers were excellant and professional

Terry

-

August 09, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Awesome

My old system was 40 years old and was a complete nightmare to get out but the guys did a great job!!

Roy

-

August 08, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Experienced and Efficient

Installation done in one day. Sales and service staff were cordial and knowledgeable of product.

Marvin

-

August 08, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Brenda

Once a decision was made, service was scheduled in 2 business days for installation.

Brenda

-

August 07, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience

The installer certainly knew what he was doing. He encountered a problem and was more than capable of coming up with a solution

Shelia

-

August 06, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very helpful

I appreciate everthing 5\* had to offer \& a very well done job. My ac unit looks very professional.

Ricardo

-

August 04, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Good experience

Good job!

Andrew

-

August 01, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Wonderful and professional

Great experience and very knowledgeable

Aaron

-

July 31, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star H&C Group is 5-Star

Noah (sales); James \& Jake (installation); Carl (service): Each person = Knowledgeable, Professional, Thorough, Efficient and Genuinely Considerate

Paul

-

July 31, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Experience

Eric \& his team were very professional with a caring attitude!

Randy

-

July 30, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional

The installers were very professional, very informative, and very respectful of personal property.

Jeri

-

July 30, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great Job!

Arrived on time, worked diligently to complete the installation as quickly as possible. The team was neatly dressed and well groomed, and acted in a professional manner during their time on site.

Sharon

-

July 29, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Purchase of an A/C unit

the install team and service people were wonderful and I recommended my son\-in\-law to purchase their new A/C unit from Pickerington Heating and Cooling The sales man Carl really worked hard to get us the best price

Richard

-

July 26, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Memorable

Should notify if not able to make scheduled appointment.

Byron

-

July 25, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great installer - communicated well, showed up on time and did great work

Will definitely use them again for future HVAC needs.

eric

-

July 25, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

We have AC!

Fast and efficient. Thank you!

Barbara

-

July 23, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Split Air Ductless System Installation

Excellent service!

Sue

-

July 23, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great team!

The installation of our new AC unit was quick and flawless, and the crew was great. Very polite, very efficient.

Tony

-

July 23, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional and timely

James did a great job leading this project and taking care of me.

Andrew

-

July 20, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very nice and got the job done.

Did a wonderful job would recommend them to anyone

William

-

July 19, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Good

The technicians were on time, cleaned up after they were done, and answered any questions I had

Michael

-

July 18, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent customer service, clean, neat and respectful of the office and living areas.

building is very old, they had to do work around with things like the thermostat, very flexible.

John

-

July 17, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Efficient and friendly service

In and out and very clean. Friendly and efficient service.

Kevin

-

July 16, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Exceptional

Replaced Ac/Furnace

Julie

-

July 14, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast service. Knowledgeable staff

Prompt. Courteous. Kept us informed of progress. Very pleased with work

Margaret

-

July 13, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Air Conditioner

On time, courteous, air conditioning working fine.

August

-

July 11, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Job completed on time and done professionally

They came out professionally and replaced my unit quickly and efficiently. I highly recommend this company as they have always treated me honestly and fairly. The A/C unit is working great during the heat of the summer.

Mark

-

June 29, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great teamwork

Worked great together, also had a trainee learning from the guys.

Chris

-

June 25, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

June 6th 2019

Long time customer

Gene

-

June 23, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fast, Efficient and Reasonably Priced

Happy with the whole process.

Shelby

-

June 22, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Quick Response

Very efficient. Back up and running very quickly.

Kerry

-

June 22, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great job!!

The installers were professional and very kind. They were diligent at their work and completed the job efficiently!!

Kevin

-

June 22, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

replacement of air conditioner

Very friendly and informative about the installation.

Carol

-

June 21, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

AC Replacement

Local Dealer's Technician discovered possible leak due to low level of refrigerant. and replacement costs suggested replacement of original Carrier system now 18 yeas old.

Dick

-

June 20, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Friendly and professional

The team did a great job installing everything and took their time to ensure everything was covered before leaving.

Bradley

-

June 17, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Pataskala HVAC install 6-1-19

Demonstrated accuracy and thoroughness in preforming install of new AC unit. He was pleasant and helpful.

Mark

-

June 15, 2019

Verified Purchase

Expertise:

1

Service:

1

Solve Problems:

1

R/Replacement of Central Air System.

Expertise level seemed good. No problems were there to deal with . It was a replacement so it was clean job. I am new to this Company. So far, service has been fine. Thanks for asking, and I will let you know how it goes.

Daniel

-

June 14, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

TRIPLE CROWN

My experience was 5 Star and as I said in my survey if my CARRIER SYSTEM is as good as my installers Blake and Kevin then I have won a TRIPLE CROWN

Martha

-

June 13, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

On time, professional, easy to communicate with

Very satisfied

Susan

-

June 13, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fantastic end to end

From the first tech that came out to service to the installers that finished the job everyone was beyond professional and amazing to work with. I honestly couldn?t have asked for a better experience from start to finish.

Thomas

-

June 13, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great job, explained everything

After dealing with Joe \& JP installing my new equipment I wish I had done it long ago. They were patient \& explained everything to me which was not easy

Steven

-

June 12, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New AC installed in Pickerington

Excellent service. New AC installed with start and end time as promised. Equipment tested and working. Work site was cleaned up at end of job. Very satisfied. Thanks

Gerri

-

June 08, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Exceptional

Techs were super courteous and professional. Called Monday, had appointment Tuesday, installation Thursday.

Laura

-

June 08, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

The best company now 8 can have peace of mind and not have to worry about my air conditioner or heater

Albert

-

June 07, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent!

Polite, honest, knowledgeable, trustworthy.

Robert

-

June 07, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great install but shady service with the old unit

Service on the old unit was a little shady in terms of not wanting to fix the old unit. Install is excellent.

Jim

-

June 05, 2019

Verified Purchase

Expertise:

3

Service:

3

Solve Problems:

3

Satisfied customer

Compliments to the installers:)

Brenda

-

June 05, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great experience with great price and great service!

Very knowledgable and friendly. Provided a much better deal than I was quoted from another company. Installation was clean and professional

Kevin

-

June 05, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Friendly professional installation

Our installers were on time, courteous, and answered all of our questions.

Cathy

-

June 05, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

The installation team was fantastic!

Kristy

-

June 05, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

They did a great job.

Todd

-

June 05, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Carrier Heating and Cooling are Very Good at what they do!

Excellent Service, very Professional and very Knowledgeable about the Carrier Products. Would Recommend!

DAVID

-

June 02, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service

Great company to deal with. On time and easy to get an appointment that is convenient to you.

DESTINY

-

May 28, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional replacement and installation of new furnace.

The guys made sure to clean up minor messes and were courteous in that they protected the floors with runners and protective foot ware.

TERRY

-

May 22, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Awesome!

Excellent product, excellent product, excellent price!

NANCY

-

May 21, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent job

Everything was great and exceptionally done except they forgot to turn the gas back on at water tank and I couldn't get it to relit so I can to call someone to relight it for me.

LORI

-

May 21, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

Excellent Service - No issues

My A/C unit was 30+ years old and needed serviced. The repair person was on time and identified the problem with my old unit. I also asked about a replacement unit and they were able to help identify the correct sized unit for my house. Installation was scheduled two days later. The installation crew was on time, courteous and professional. There were no issues with the install. I am very happy with the experience.

MATTHEW

-

May 21, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Bad experience with this company late showing up and late night leaving. No communication skills.

Bad communication and bad customer service.

TERRY

-

May 20, 2019

Verified Purchase

Expertise:

2

Service:

1

Solve Problems:

2

Keeping cool

Installers did I nice clean installation, they were friendly and knowledgeable about there job. The salesman was well prepared and was able to answer my questions. Only problem with the experience was the HVAC permit from the county and the fees charged by installing company, was not mentioned in the verbal quote but showed up on the bill, was addressed before I let installers start, still was overcharged for the permit. Other than that great job

DAVES

-

May 17, 2019

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

AC and furnace replacement

The team at 5 star heating and air we're fantastic. Great product, great price.

SHANNON

-

May 14, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Pleasant experience

Pickerington Heating And Cooling was great to work with

SAMANTHA

-

May 14, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Listened and worked with the customer. Extremely happy.

Thanks for all the hard work. Did not realize it was going to take most of the day. Very much appreciated.

CAREY

-

May 13, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Pickerington Heating & Cooling HVAC Installation

Heating system failed to provide heat when initially installed. It required a service technician to come back out the following morning.

ROBERT

-

May 13, 2019

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

New Furnace and AC Installation

The installers were courteous, knowledgable, and efficient. I am on home oxygen and they were aware of my needs.

JOYCE

-

May 06, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Professional and personable

I was impressed with the process from start to finish. From the initial visit to discuss needs, to the installation of the new units, every staff member was professional and personable. I would happily recommend in the future!

JASON

-

May 04, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great service from Aquatherm to gas

They had better rates than Atlas Butler, offered a financing plan with 0 interest for 3 years at an affordable price! Also, teacher discount. Very happy with my new furnace and air conditioner. Love the thermostat feature from phone, I can turn the air down or fan so when I get home it?s cooled down.

ALLIE

-

May 02, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Everything is good

I had very good experiences with this dealer, good price, good service, friendly staff, very happy

YIWEN

-

April 30, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

happy ending

Carl S. explained phases of furnace clearly.

SAMUEL

-

April 27, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Furnace and A/C installation

Very professional! I'm pleased with Pickerington Heating and Cooling's workmanship and the quality of the HVAC system.

SCOTT

-

April 26, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Timely and Proficient

Five Star has been on time and delivered the services rendered and have been very proficient. The future looks promising.

GREG

-

April 24, 2019

Verified Purchase

Amazing team

Cory and his team did an amazing job, and even took time to make friends with my four year old

Joel

-

March 15, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Awesome service!

Great service, fast and friendly!! A+

MATT

-

March 15, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Install and run

Price was right and the product is great. Not much demonstration or explanation after install to satisfy a five star rating.

Randall

-

March 02, 2019

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

Great Service and people to work with

Very professional company. The service was great and the people were wonderful to work with

Patti

-

February 18, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very professional, personable, knowledgeable, honest and affordable

The installers were thorough and explained all our questions. The duct cleaners were very honest in explaining our situation . We would highly recommend them.

ROBERT

-

February 13, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

On time, Good price, Great Staff

Service was completed on time, efficiently, and by 3 great techs. I look forward to years of added comfort from our new systems.

John

-

February 12, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Great work

Great job arriving and finishing job as estimated.

MIKE

-

February 08, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New equipment installation

We have been customer for over 20 years

Cindy

-

January 22, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent Heating and Air Experience

Thank You for you professionalism and expertise during a stressful home owners experience. Your staff had the best customer service calling and setting up my appointments and were on time and out the door in one day for out new installation. Over all A+ and will be using them in the future for out heating and air services.

KRIS

-

January 10, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Pleasant experience

Fair price ,excellent service,great HVAC tech.

JOHN

-

January 03, 2019

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Honest, friendly, knowledgeable

Service man honestly tried to fix the furnace. Then he gave us several options on next steps, with cost estimates, pros/cons, for all. When we decided replacing the 26 year old furnace was the best option, he worked with us to find all the rebates, price discounts etc possible. Even though our furnace decided to die 4 days before Christmas, working with Pickerington Heat \& Air was a great experience!

GINNIE

-

December 28, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent service

The technicians were knowledgeable and friendly. I am very glad I called this company to do our furnace and AC installation.

HEATHER

-

December 27, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

homeowner

Excellent installation of both AC and furnace...........quality installers with Carrier products.

JEANNE

-

December 13, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Well Done

Received a good deal and the installation was timely scheduled and performed. Will test the system come spring time when the weather turns.

MICHAEL

-

December 12, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New heater and A/C installed

I?m totally satisfied so far. Not one complaint about any of the entire process. I will recommend your company to everyone.

ANTHONY

-

December 10, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Very satisfied

We were very pleased with our entire experience with this dealer. We felt like we got a good deal and everyone was very professional and courteous.

KIM

-

December 03, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Definitely recommend

Had a duct cleaning in which they discovered quite a few bad cracks that were leaking carbon monoxide. We are so thankful the guys took the time to inspect the furnace in addition to doing the duct cleaning. We had a new furnace installed a few days letter by Pickerington Heating and Cooling. I highly recommend using this company. Great experience.

JEFF

-

November 29, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Owner

I am very pleased with pickerington hvac!! They did a great job. However, I am very dissatisfied that the ac unit I just bought replaced a 6 year old carrier product. The previous installer(3b mechanical) , installed a carrier furnace and ac unit in March of 2012. They said they registered the product for me. I took them at their word and got screwed. I have been having problems with the ac for 2 years. I take responsibility for not making sure that my product was registered. Non the less a 6 year old unit should not need to be replaced. Also, pickerington HVAC replaced the gas valve on the furnace 2 weeks ago. I think that both units had manufacturer problems that I have now paid for. If the furnace fails I will.kot replace it with a carrier unit. I feel that I should be given at least some of my money back. As I said the previous unit was only 6 years old

MICHAEL

-

November 05, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

4

Great group of guys very experienced

I have been using Pickerington Heat and cool for years. Great group of guys. Very knowledgeable and very helpful.

DIANE

-

October 08, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Yes, they responded quickly to getting the estimate, setting up install times and they worked with me on my schedule. Their pricing seemed fair and reasonable.

The young man that installed the furnace helped me by sweeping up some cracked tiles under my old unit and replacing them which was really nice. The connection of the air conditioner to the house has a really nice, neat looking connection. On the down side the purple sealer that was used is spilled on the basement floor. Don't know if I can get it up or not. When hooking up the wire from the thermostat to the furnace the installer ripped a giant hunk of wall board. The thermostat covers it up almost.

JULIA

-

October 06, 2018

Verified Purchase

Expertise:

3

Service:

3

Solve Problems:

3

Professional service/installation

The install team was very professional and courteous

CRAIG

-

September 24, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Pickerington Heating & Cooling

Great job! Great Service! Professional!

RICH

-

August 07, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

COMPLETE HVAC

Work through problems well.

ERIC

-

July 27, 2018

Verified Purchase

Expertise:

4

Service:

4

Solve Problems:

4

solid work, would definitely recommend

tech Mike was great, very responsive and willing to work with us // the crew (Eric's and company) were outstanding, very professional, answered any questions that I had throughout and knowledgeable about the equipment, explaining what needed done and why

KRISTIE

-

July 25, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

First rate!

The installation team was pleasant, efficient and knowledgeable! It was very comfortable having them work at my home.

Christine

-

July 13, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New AC / Furnace

Technicians were prompt and very friendly. Installed both units on a 94 degree day with no complaints. House feels wonderful now ??

TIFFANY

-

June 21, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Pickerington Heating and Cooling - air conditioner installation

Very well done!

JULIE

-

June 14, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fantastic Service

The service provided by this company is second to none. One of the owners personally came to my house and meet with me. I had to wait on install, but I expected that. The owner made sure that we had temporary AC to hold us over till install day. We had a 4 week old in the house at the time, and this was literally a life saver. We could not be more satisfied with the overall experience.

SETH

-

June 08, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Pickerington Heating and Cooling

Easy to deal with. Prompt service and response time.

JEREMY

-

May 31, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Air conditioner

They were quick, clean and personal. Thank you

RICHARD

-

May 24, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Heating and Cooling system installed

The installers were knowledgeable and polite and had a good sense of humor.

DEB

-

May 22, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Fair and honest

Great ownership.

GINGER

-

May 20, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Replaced an 11 year old system.

I was a bit disappointed when I was told that the coil needed to be replaced on my 11 year old A/C system. Based on the cost of the repair and the age of the unit I decided to try to find a reasonably priced replacement. Pickerington Heating and Cooling (on Angie's List as New Albany Heating and Cooling) had a great price on a 16 seer system. I called and spoke with Anna and she beat the price that was advertised on Angie's List by a considerable amount. I decided to go with them as their price was over 30% less than the best price I could get from my current vendor for a similar system. The installation team was excellent and I am up and running with my new system. Only time will tell whether this system is more reliable than the last. Fingers crossed.

TOM

-

May 09, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Heating and Cooling system install review

I was and am very pleased with the entire experience from acquiring and receiving an estimate which was competitive with the other estimates received by me as well as the friendliness and knowledge of the staff from Pickerington Heating and Cooling with whom I had contact.

BARBARA

-

May 02, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Preston

Pickerington Heating and Cooling is the best place in the world to get an AC from I would recommend them to anyone the installers were great candy in finance was a huge help she helped me out tremendously if I could give them 20 Stars being the best I would best company in Franklin County to get an AC and a furnace from the best experience from any business that I've had in many years I would highly recommend this company they are awesome everybody works there are awesome it's the only place I'll ever use for my heating and cooling needs

PRESTON

-

April 30, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Professionals.

My change out wasn't the ordinary remove and replace. Existing unit was equipped with flex duct on supply and return. The installers were able to fabricate supply and return metal plenums to receive accessories; humidifier, Germicidal light, Dynamic Air Cleaner. Fit and finish is impressive. Both installers take pride in their profession. Start up was flawless.

MICHAEL

-

April 23, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Excellent

Great service all around.

CYNTHIA

-

April 05, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Easy process from quote through to installation

I would highly recommend Pickerington Heating and Cooling. They were very professional throughout the entire process, explained my options, made recommendations, but were never pushy and the install team was great! Thanks!

Allison

-

April 04, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New furnace and heatpump

I was very impressed with the installers. They were knowledgeable and very professional. I would highly recommend Pickerington Heating and Cooling to anyone.

virginia

-

March 24, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New Carrier HVAC system

Very professional and they did a great job installing yesterday. No issues so far.

TIM and NANCY

-

March 06, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

New System needed

I thought the installers were professional and willing to do whatever was needed to make the installation go smoothly. They were friendly and worked hard all day to finish the project on time as promised.

peg

-

March 06, 2018

Verified Purchase

Expertise:

5

Service:

5

Solve Problems:

5

Five Star Home ServicesHVAC Services in Canal Winchester

Experience and Certifications

Financing Available

Geothermal Installations

HVAC Repair and Installation Services

Air Conditioner Repair & Service

Furnace Repair & Service

HVAC System Installation

HVAC Maintenance

About Five Star Home Services

Trusted HVAC Professional in Canal Winchester