Hero Home Services LLCHVAC Services in Bloomington
Hero Home Services LLC specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Bloomington and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with NATE-certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guaranteed.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
HVAC Repair and Installation Services
Air Conditioner Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
About Hero Home Services LLC
Trusted HVAC Professional in Bloomington
Leave a ReviewCarrier.com Reviews
4.9 out of 5(110 reviews)
I
I need to move my AC unit and had HERO come out and look at it. I have a newer home and was surprised to find that the existing unit was only rated for the finished square footage, not for the unfinished basement. It all needed to be heated/cooled regardless. HERO did a great job relocation and installation of the new Carrier unit.
Kurt
-
April 06, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Heat pump
Very experienced and knowledgeable about the equipment that they install
Rexford
-
April 05, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
New AC/Furnace
Justin Brevik and his team were amazing, came in Thursday night to consult and new system was installed to be next day. My baby was due in a couple days and needed it done quick and they got it done. Couldn’t be happier.
Jake
-
March 21, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Trusted experts and happy employees
Hero Homes Services has proven to be an essential resource! Every staff member has been professional, courteous, and exceptionally knowledgeable regarding HVAC, plumbing, and electrical services. The technicians appear genuinely pleased to work in their field, which indicates to me that the company values and treats them well.
Mike
-
March 12, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Very good at his job and the gentlemen that put the product in very nice.
Product good so far, only had a few months.
Nancy
-
March 11, 2025
Verified Purchase
Professional and informative
Helpful and explained everything. Professional attitudes.
John
-
April 10, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service!
Excellent fast service and great technicians and installers. Was able to get same day installation which is fortunate with the weather still being chilly.
Erin
-
April 04, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
top of the line
all the people I dealt with were very helpful in helping me find solutions to my heating problem and getting the system installed quickly.
Ken
-
March 28, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The all in one day great experience.
Grant DeJoode did a terrific job installing our new furnace and air conitioner. We had everything installed after technician Justin Brevik came on the scene and diagnosed the problem we were having. We discussed financing with Justin got set up with the prices and products great service Justin! About 2 hours later Grant was on the scene and started installing our new products. He did a wonderful job walking us through the set up of the thermostat, I even got it set up on my phone. Grant walked us through the warranty, showed us how to install the filters etc. Grant even cleaned up after himself, using my cordless Vacuum which he loved. It was a long day, but my husband Greg and I are so grateful we had heat by late afternoon. The all in one day great experience! Justin thank you for getting everything lined up for us. Thank you Grant for doing the installing. Both technicians were polite, fun to talk to and great assets to your company. Very satisfied customers. Greg \& Bridget Kotek
Greg
-
March 28, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Really great experience
I'm late to review the team at Hero here, as it's been a few weeks since the service. Kudos to Alec Wessling and his partner at Hero. The whole experience was seamless, they were extremely professional, and I'm very satisfied with my purchase. I will recommend Hero and Carrier products to my friends and family.
Tom
-
March 23, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional
Very professional and courteous!
Diane
-
February 28, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC system installed same day
this is now the 3rd time I've had Hero do work on my house and the experience has been solid every time! great team you have there!
Dennis
-
February 26, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Our Hero Crew Gary Laflex, Ben Slaughter, Alec Wessling & Aaron Nash
Our furnace went out on a Friday, from the very beginning when Gary informed us that the issue with our furnace was more serious than we thought and gave us all the options as well as the consequences of not fixing or replacing the furnace could have. We felt he answered all of our questions openly and honestly. Ben's project management plan gave us all the information we needed to make an informed decision and he was able to have a work plan for early Monday morning. Alec And Aaron arrived promptly Monday morning to remove the old furnace and install the new one, they were friendly, courteous and very knowledgable about the furnace and new thermostat that was installed and Alec answered any and all questions we had. Thank You! We appreciate how fast and efficient this process was. We will have no hesitations about recommending Hero to our family and friends needing services.
Tom
-
February 06, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service!
Every member of the team was knowledgeable, friendly, and professional.
Claude
-
February 01, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic
The guys were experts, courteous and explained everything thoroughly!
Steve
-
January 25, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hero responded in a timely way to our calls. I would like to continue to build a relationship with Hero. Two matters need to be brought to attention. One the the Carrier Furnance was installed with a faulty switch.The new furnance quit after several hours in subzero temperatures. It was replasced the next day after a cold night in the house. Two the installers turn off the gas to the applienaces in the house with out turning the pilot back on in the gas fire place. .
I was disappointed that it was four hours later that the new furnace quit working because of a faulty switch. I wish in the installation process that the function of that switch was not tested before the technicians left the install. I also wished that the installers turn on the pilot light back on my gas fireplace after the technician had turned the gas off to the appliances before they did the install. The installers arrived with our gas fire place working and left with the gas fireplace not working.
Mark
-
January 20, 2024
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
Excellent
Pleased as always with the work completed.
Maggie
-
January 18, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Recommend Hero for you heating and cooling needs
The Hero team was so fast and efficient. My heating went out on a Tuesday. I contacted Hero, they were there within an hour. The technician diagnosed my furnace issues. I ended up having to purchase a new system. The sales team was out to my house within 30mins. I purchased a new system, with great financing, and it was installed the next day! Thank you to Gary, Max, Shawn, Jared, and Scott for a wonderful customer experience!
Cory
-
January 18, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Thanksgiving -
All around excellent !!!
Brenni
-
December 29, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace and air conditioner installation
Awesome company to work with Very knowledgeable and willing to do the job correctly
Scott
-
December 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace install
Wonderful job done by experienced professionals
Maryna
-
December 20, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good
They were quick and helpful
Soeum
-
December 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New heat pump installation.
Everyone was great to work with. Installation took a bit longer than expected. Clean up could have been a bit better. Overall, a good experience and I would use Hero again.
Charles
-
December 05, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service
Great service and kept me informed through the whole process.
Michael
-
November 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast Service
Our 45 year old furnace finally gave up. Hero installed a new unit the next day.
Ward
-
November 09, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hero lives up to their name
It wasn't the best news hearing that our old furnace could no longer be repaired, but Hero made the replacement fast, easy, and clean.
Jules
-
October 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
All is well
have been pleased so far by their other services
Joan
-
October 25, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Continued Service and Reliability
I've purchased both AC Furnace and Water Heater plus they've serviced one or another before replacement. Honest and reliable, knowledgeable engineers and sales!
Jill
-
October 21, 2023
Verified Purchase
Expertise:
3
Service:
3
Solve Problems:
3
New Carrier Furnace and AC
Hero's technicians were professional, friendly and helpful. We would rate our experience as excellent.
David
-
October 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
fast and easy
great service
Steve
-
August 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
True Heroes!
From the initial consultation, during the decision making process, and all the way through the installation, every person we encountered on the Hero team was professional, helpful, and did a great job. Replacing HVAC systems is not cheap, and everyone has heard horror stories. The Hero staff helped us evaluate options and choose the equipment that best fit our needs. We got multiple bids and not only was Hero the most competitive, they did not use any of the high\-pressure sales tactics that their competitors did. Communication was great, installation went smoothly, and they left our furnace area cleaner than it was when they started. For all these reasons, they are true Heroes!!
Dan
-
August 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New A/C unit
Prompt and excellent service
Jennifer
-
July 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Happy with process
Did a great job. Knowledgeable and efficient.
Mark
-
July 20, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The three techs from Hero Plumbing, Heating, and Cooling were on time. Took them 6 hours to remove old system and install a new HVAC carrier system.
Did an excellent job installing a new carrier HVAC system
Glenn
-
July 10, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Z005662805893C
Nice job
Nathan
-
June 29, 2023
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
Quick and experienced service!
Quick and experienced service!
Jessica
-
June 20, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic Experience!
Everyone was competent, knowledgeable and very friendly. Another great experience with Hero!
Darlen
-
May 18, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Nice Job Hero!
My Hero Team did a great job of installing our new A/C, Pristine Air air cleaner, and Ecobee thermostat.
TIM
-
May 08, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New AC/Furnace install.
Excellent service. No pressure. professional and friendly.
Bill
-
May 03, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Easy experience - forgot they were even here.
The team did a great job, I honestly forgot they were home. They handled the experience independently and were able to complete the job efficiently.
Erika
-
April 28, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great job HERO!
Excellent people to work with. I have never had better service from a repair company. From scheduling to communications to installation was seamless! Kudo boys and girls!
Bob
-
April 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Positive Experience with Hero
Installed very efficiently with no issue
Ken
-
April 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Complete system replacement
We needed an entire new system replacement, VERY tight space to work with, added the humidifier, modified and installed without issue! Answered all my questions and dispelled any worries about maintenance and operation. Huge improvement to the borrowed time we were on. Very kind and knowledgable.
Dave
-
March 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace install in sub-zero weather
Friendly installers. Worked well together, esp with extreme cold on install day. Kept us updated on all aspects of installation. Loved our dogs company, too.
Cannon
-
February 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly Recommended for Heating and AC
The team that installed my new furnace (and removed the old one) was professional and reliable. They left behind no mess from their work. The sales team offered an affordable, competitive price. The teams at HERO are committed to their work and want to keep good standing with their clients.
Jeremy
-
January 29, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Excellent
Beth
-
January 25, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied Customer
Very pleased with the service I received
Christa
-
January 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace/new AC
Hero put a new furnace and AC unit in the next day after finding cracks in our furnace. They commented everything and were professional. The furnace is running great looking forward to using the AC this summer.
Gwen
-
January 02, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
First time with company
Excellent
Nancy
-
December 29, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Thank you
Thanks
Jared
-
December 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quick and professional
In and out in 7 hours
James
-
December 22, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Amazing
Everything you could ask for in a business.
Ashley
-
December 05, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professionals
I have used Hero (formerly Uptown) for ten years; they have delivered outstanding service and products every time.
Alan
-
October 26, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great overall service
Great. Overall experience
Joyce
-
October 24, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very knowledgeable and helpful
Responsive
Maureen
-
October 22, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace/ AC
Did a great and quick job.
Lisa
-
September 29, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Second experience with Hero both times excellent.
All aspects of process excellent.
Chuck
-
September 21, 2022
Verified Purchase
Expertise:
5
Great Service
Great Service, on time, finished work in a timely manner. Professional and polite service workers.
Andrea
-
September 14, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
I think both Tony and the installer were very thorough and easy to talk to.
Work completed on time
Dwight
-
September 10, 2022
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Reliable Efficient Service
The replacement furnace was installed quickly. From evaluation through sales through installation, everything was handled smoothly.
Eunice
-
September 07, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excelente job
Proficient
Carrol
-
September 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
fast service
Efficient service friendly
Harold
-
August 31, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent and honest.
The Hero employees we worked with were efficient, honest, and helpful through the replacement process. They were very considerate of home and made sure everything was covered and clean when they left.
Greg
-
August 05, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Expert work
Hero did us right
Brad
-
July 25, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
professional
i trust their sevice
Becky
-
June 29, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good product
Happy with the service and product.
Melissa
-
June 22, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Sloppy/hurried installation
Installation of AC system seems to have been done with time spent being more important than quality of Installation. Leveling pad "leveled" by piling up mulch from garden under one end as opposed to creating a solid base. No collar or flange used on penetration, just a bid ugly wad of putty stuck on (which Ihad to fix because I could see daylight through penetration). Refrigerant lines not together for entire run to unit, one cut too short so it hangs awkwardly away from the other. Didn't run thermostat wite through available conduit but cable tied to outside of conduit. I wish I would have selected a local mom and pop company instead. I think they would have done a neater/better job.
Patrick
-
June 07, 2022
Verified Purchase
Expertise:
3
Service:
3
Solve Problems:
2
Hero PHC is great service
Great service and very professional
Dung
-
June 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Helpful and Professional
Great Job. Installed well and clearly explained.
Jessica
-
June 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New A/C
Great!
Sam
-
May 25, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC replacement
Did a fantastic job replacing both the outside unit and the in\-attic unit. Most companies will not work on in\-attic units. Hero does and did a fantastic job.
Cully
-
May 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great quality of service by Hero!
Hero team did an outstanding job in replacing our old furnace.
Joseph
-
May 20, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic experience
Very professional. Showed up on time and ready to go. Great work !!
Gary
-
May 11, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
excellent customer service
Everything went smoothly and quickly.
Dana
-
May 10, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great product
Great job
Shannon
-
April 27, 2022
Verified Purchase
Expertise:
2
Service:
5
Solve Problems:
5
Happy with my install
They did a fine job of installing my new furnace and helping me understand the different options available for purchase.
Mike
-
April 22, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Overall very good. Staff is very personable, knowledgeable and efficient.
The repair tech, sales person and installers were knowledgeable and very helpful. They answered our questions and did not pressure us. I received a text at 6:30 am that sales guy was on his way but had been told day before he wouldnt arrive till 8 or 9 am, so that was a bit off. The repair guy was supposed to email a summary of his work, but I never received it.
Tim
-
April 06, 2022
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
TOP NOTCH
Always very professional yet caring in regards to satisfaction . Does great job . Like having a family member doing work for you.
Virginia
-
April 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
it was only a matter of time before it went to furnace heaven
it has been a long time since I have seen someone do their service without whining etc.very professional workmanship
Thomas
-
March 30, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
My 'Hero' rescued me again.
Answered all my questions with common answers.
Kathy
-
March 22, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
great service
pros
Tony
-
March 18, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Customer Experience
Went above expectations by not only assessing problem with old furnace but looking at other potential issues. Found a significant safety issue and provided options to address.
Lance
-
March 10, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Furnace Quickly
Hero was very quick and professional. We only had to go one night without heat.
Austin
-
March 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Extremely professional and helpful!
Everyone I worked with at Hero was great \- they worked with me to get a furnace replaced inside of a couple of days. Excellent communication and overall a great experience
James
-
February 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Exceptional service
Prompted, professional and very informative.
Kimberly
-
February 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The Best of the Best.
All techs were friendly, polite and knowledgeable and performed the service with speed.
Nancy
-
January 25, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Very very good people.
Rick
-
January 19, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Expensive, but great, quick service
The cost for my new furnace was quite a bit higher than other prices I found after the fact. But the convenience of next day delivery and install mitigated that quite a bit, especially when the outside temperature was \-20 and my old furnace was red tagged for a cracked heat exchanger.
Gerry
-
January 14, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AMAZING EXPERIENCE FROM START TO FINISH. Everyone was timely, professional, and kind. Highly recommend!!!
Everyone was very patient with me and helpful.
Denise
-
January 12, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional Customer Service Oriented!
After leaving many messages with other HVAC companies, HERO answered the phone! The entire process from technician to project manager to installation was excellent, answering all my questions from start to finish! The installation of new furnace took less than 48 hrs from our initial call. Thank you HERO!
Bob
-
January 11, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace install
Did the job well in a fast manor courteous workers. Did a great job
Paul
-
January 07, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A+ Furnace team
Hero was out within 90 minutes of calling in the evening, another 1 hour place didn't show up till the next day, hero had everything lined up in 1 evening, a new furnace installed in 2 days from initial call. Excellent knowledge and professionalism. Thank you!
Chris
-
January 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Saved the day on Christmas Eve!
Hero was able to diagnose the problem and complete a big install on Christmas Eve to save the day over the holidays! So grateful!
John
-
December 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied Customer
Satisfied customer
Annette
-
December 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service
Solved the problem, did the research and installed quickly
Michael
-
December 13, 2021
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
5
Service of furnace and then replacement when it was necessary.
We were impressed with the prompt and efficient service we received from Hero. The technicians were all very pleasant and easy to communicate with. They were also efficient in their work and keeping the area clean.
Roger
-
December 04, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hero Plumbing and Heating Review
From start to finish the Hero team was very professional and courteous
Richard
-
November 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and on time
Very punctual, hard working and professional.
Mohammad
-
November 18, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very knowledgeable, courteous and realistic!!!
Thanks for coming out the same day we called for a new furnace, and being able to put it in the next day!
Richard
-
November 10, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hero
Don't really know
Michele
-
November 05, 2021
Verified Purchase
Expertise:
3
Service:
4
Solve Problems:
4
Hard working crew, excellent work.
The free post\-installation cleaning service was appreciated.
Alison
-
October 25, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Definitely My Heroes
From office, to maintenance techs, to sales, to installation, they are always friendly, knowledgeable, helpful and professional.
Carla
-
October 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great customer service and timely
Great customer service, respectful of time and decisions, and completed the job as soon as the next day.
Anna
-
September 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
Both Ray and Taylor did a great job installing carrier products.
Sharon
-
August 04, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Amazing Experience
Was a contractor for many years. Best HVAC service I've seen and experienced
Fred
-
July 30, 2021
Verified Purchase
Expertise:
5
Solve Problems:
5
Great customer service and friendly technicians. Great quality of work
Great work thank you
Tom
-
July 30, 2021
Verified Purchase
Very Responsive
Our AC went out and Hero was able to install a new unit the next day!
Michael
-
July 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC Repair and Install
Fast quality service
David
-
July 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very happy
Great service
Sonja
-
June 21, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace install
Very efficient and respectful of our home
Patty
-
May 21, 2021
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
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