Carrier Transicold has named Atlantic Carrier Transicold the 2024 Dealer of the Year for the United States and Canada and Refrigeración Especializada para el Transporte de Occidente (RETO) Dealer of the Year for Latin America, recognizing their exceptional performance in sales, service, market penetration, customer satisfaction, business investment and growth. Carrier Transicold is part of Carrier Global Corporation (NYSE: CARR), global leader in intelligent climate and energy solutions.
“Atlantic Carrier Transicold and RETO are prime examples of the consistent service and dedication you’ll find throughout our dealer network,” said Alice DeBiasio, Vice President & General Manager, Climate Solutions Transportation Americas, Carrier. “We’re proud to celebrate their exceptional performance and support of Carrier Transicold.”
Atlantic Carrier Transicold, a division of Reefer Sales & Service in Brampton, Ontario, boasts a dedicated team of more than 40 employees serving New Brunswick, Nova Scotia and Newfoundland.
“Winning Dealer of the Year is a huge honor and a testament to the hard work, dedication and expertise of the staff at Atlantic Carrier Transicold,” said Steve Henwood, President of Reefer Sales & Service. “Our customers range from local fishermen to some of the largest, most sophisticated transportation fleets in Canada.Our team, managed by Domenic Barbuto, knows how to make every customer feel valued and supported.”
RETO, based in Jalisco, Mexico, was named Dealer of the Year for the second year in a row and has won the award five times in 16 years. The company is led by General Manager Rubén Almaráz, and its sustained success underscores its leadership in transport refrigeration solutions within Latin America.
“RETO continues to set the standard for excellence, and we’re proud to recognize them as our Dealer of the Year once again,” said Alejandro Genera, General Manager of Latin America Operations, Carrier Transicold. “Their deep product knowledge, unwavering commitment to customer satisfaction and consistent performance make RETO a standout partner year after year. Earning this honor for the fifth time in 16 years — and for the second year in a row — reflects their dedication and leadership in transport refrigeration.”
Other 2024 Dealer and Individual Awards
Carrier Transicold also presented CT Power of Commerce City, Colorado, and Delta Termicos de Nicaragua, of Managua, Nicaragua, with its Extra Mile Award for outstanding customer service.
Additionally, Carrier Transicold honored seven individuals for outstanding performance:
- Sales Managers of the Year: Royal Richards, Carrier Transicold of Utah, Salt Lake City; Adolfo Calderon, Clima Ideal, San Jose, Costa Rica.
- Service Managers of the Year: Chuck Hovis, W&B Service Company, Oklahoma City; Edwin Gil, Coldtruck Solutions Panama City, Panama.
- Parts Managers of the Year: Nick Grimaldi, Carrier Transicold of Southern New England, Springfield, Massachusetts; Azrael García, RETO, Guadalajara, Mexico.
- 20 Series Champion of the Year: Tyrone Johnson, W&B Service Company, Duncanville, Texas.
To learn more about Carrier Transicold products, services and dealer network, visit Carrier Transicold North America.
About Carrier Transicold
Carrier Transicold helps improve transport and shipping of temperature-controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 50 years, Carrier Transicold has been an industry leader, providing customers around the world with advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems. Carrier Transicold is a part of Carrier Global Corporation, global leader in intelligent climate and energy solutions that matter for people and our planet for generations to come. For more information, visit Carrier Transicold at www.trucktrailer.carrier.com. Follow Carrier on X at @SmartColdChain, on Facebook at Carrier Transicold Truck/Trailer Americas and on LinkedIn at Carrier Transicold Truck Trailer Refrigeration.