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Air Conditioner Repair & ServiceBy Universe Home Services Holdings, LLC

Universe Home Services Holdings, LLC is your trusted local expert for air conditioner repair and service near Farmingdale, NY. We specialize in keeping your home comfortable with fast, reliable AC solutions. Our skilled technicians are trained to handle all makes and models, ensuring your AC runs efficiently year-round.
phone icon(516) 386-3128
location icon
260 SMITH STREET
Farmingdale NY 11735-9999
62 reviews

Air Conditioner Repair & Service in Farmingdale, NY

A Carrier dealer performs air conditioner repair and service

What Does The Process Look Like?

  • A couple sitting in a living room booking an appointment online with a Carrier dealer

    Book An Appointment

    To start the process, book an appointment for air conditioner repair and service with us by scheduling online or giving us a call.
  • A Carrier expert providing a homeowner with an evaluation and estimate

    Evaluation & Estimate

    During your appointment, a certified technician will thoroughly evaluate your air conditioner to diagnose any issues. After the inspection, they will provide a detailed estimate outlining the necessary repairs and costs before proceeding with any work.

  • Perform Service or Repair

    Necessary repairs or service are performed to restore your air conditioner's efficiency and performance. A certified technician will use professional tools and high-quality parts to ensure reliable operation and long-lasting results.

About Universe Home Services Holdings, LLC

Universe Home Services Holdings, LLC in Farmingdale, NY

Other Services We Provide

  • A couple discusses furnace repair and service with a Carrier dealer

    Furnace Repair & Service

    We provide professional furnace repair and service to keep your heating system operating at peak performance. Our certified technicians can identify problems, perform necessary repairs, and fine-tune your system to keep you comfortable all year long.
    Learn More
  • A Carrier dealer explains annual HVAC maintenance process to a homeowner

    Annual HVAC Maintenance

    We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
    Get Details
  • A Carrier dealer finishes performing an HVAC installation

    HVAC System Installation

    Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
    Learn More

Trusted HVAC Professional in Farmingdale

Leave a Review
Carrier.com Reviews
4.81 out of 5(62 reviews)
easy
they quickly do what you need
Chris
-
May 21, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Did a great job
Did a great job no issues
ERIC
-
May 17, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Professional
Professional and courteous
Philip
-
May 16, 2025
Verified Purchase
Expertise:
5
Solve Problems:
4
Service:
3
Very Good Experience
Again very good experience
JOSEPH
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May 14, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
A pleasure to work with
This company was very professional from start to finish.
LAURIE
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May 14, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Lots of hiccups during process but all was eventually great
There were a lot of issues with our install process - ultimately we needed about a half dozen visits over the course of a month to get everything right, then the system leaked because it was installed backwards and the condensation damaged our ceiling (Universe fixed it). We thought we were in the clear until the winter, when the heat pump wasn’t properly integrated with our oil burner so the pump was working overtime to warm up the house until the issue was fixed - and that took multiple visits by multiple techs. In the end, everything is now great roughly a year later, and Universe to their credit worked with us in terms of fixing all the issues promptly (ish) and compensating us for our trouble, though the biggest disappointment was all the trouble we encountered in the first place.
Bryan
-
May 01, 2025
Verified Purchase
Expertise:
4
Solve Problems:
5
Service:
4
Good results
Very happy with install
Stephen
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April 23, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Review
Excellent product.
Ray
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April 15, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Ductless
Best thing we ever did!
Elizabeth
-
April 15, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
knowlegable about the system and answered my questions in detail
none
Eltin
-
April 11, 2025
Verified Purchase
Expertise:
4
Solve Problems:
4
Service:
4
very disappointed with Carrier Units. Would like a refund!!!!
15 years ago Universe installed a Fujitsu units and they were fantastic. Great heat and AC they lasted 15 yrs and We were very happy with them. They recently replaced the units with Carrier units. We are VERY Disappointed. They produce very little heat.. they came back a few months ago for a service call. told us they had to check the freon level but could not until it was warmer temperatures so we continued to freeze. we have to run them for a long time to warm up the rooms. also, when we shut them the vents on one of the units does not close properly. The receipt says "Money back guarantee" so we will be looking in to that.
Frank
-
April 11, 2025
Verified Purchase
Expertise:
2
Solve Problems:
2
Service:
2
Solid performance
I have been using this company for years. Always provided excellent service.
Alan
-
April 07, 2025
Verified Purchase
Expertise:
4
Solve Problems:
4
Service:
3
Universal was amazing
Professional from the first day I called to inquire about a new AC system to when I recently called and asked to close out the permit. They respond quickly and answer all questions. Their experience is unmatched.
Robin
-
April 06, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great experience.
Team was clean and efficient.
David
-
April 03, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Purchased Carrier for its reputation
Satisified
Joanne
-
April 02, 2025
Verified Purchase
Expertise:
4
Solve Problems:
5
Service:
5
A/C Replacement 7/2024
Did good work as promised
Norman
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March 31, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Review of installation of heating/AC and hot water tank
They were professional, quick and efficient.
Christine
-
March 23, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
All requirements have been satisfied.
The installation went smoothly in the system works very effectively.
Ned
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March 21, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Excellent
Seamless
Jacob
-
May 17, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Excellent service
Kenn
-
April 15, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
My Review
excellent job with the installation of the ductless AC system
Mark
-
March 30, 2024
Verified Purchase
Expertise:
5
Excellent Reliable Service
Keith did a great job replacing the gas burner. He was on time, careful when removing old/installing new. He answered my questions and the place was cleaned up nicely when they were all through. I highly recommend Universe; I have been with them for 18+ years.
Eve
-
March 29, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Help!
Didn't want to replace our furnace, but they were very helpful when we HAD to!
Samantha
-
March 25, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Split system installation
Workers were accommodating and informative.
James
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March 20, 2024
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
I would Highly recomend this dealer
Excellent Salesperson and Techs
Edward
-
March 20, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hard workers
Great company to do business with.
James
-
March 15, 2024
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Installation of carrier air conditioning unit in my home.
installed my air conditioning unit they had no problems, were neat and clean. Have not turned on the unit yet since it was February when it was installed.
Theresa
-
March 13, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Everything as promised. Fast, efficient, friendly
Everything as promised. Fast, efficient, friendly. Made alterations on the spot as requested.
Barry
-
March 11, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Universe - Furnace and AC installation
A pleasure to deal with the company, from my first phone call to the installation.
Lorine
-
February 12, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Timely, professional, Courteous. Job Well Done
Timely,professional, Courteous. Job Well Done
Johanna
-
January 22, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent in Every Way
Excellent
Sandra
-
January 10, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New burner
Timely response, clean, professional installation
James
-
December 31, 2023
Verified Purchase
Expertise:
5
Service:
5
Great service performed by a very professional and knowledgeable team
Universe is a very well known and respected company in Rockville Centre NY
Sachiel
-
December 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Universe AC install
Campbell and his team were great \- they were prompt, courteous, answered all our questions and were very clean and efficient. Universe made the whole process easy and I'd highly recommend them to anyone.
Jeffrey
-
October 17, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Unprofessional
Had this company before they change the name which I had a good experience. Now with the new company universal home, the experience was not memorable and will not recommend to anyone.
Richard
-
October 04, 2023
Verified Purchase
Expertise:
3
Service:
2
Solve Problems:
4
Best HVAC experience ever.
Amazing service from sale to installation. Marty, Jacob, Tommy and the crew exceeded my expectations. Courteous, professional, detailed orientated, safe and patient team. So glad I chose to use your Company.
Lisa
-
October 02, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Pretty painless install
We were very happy with the team that installed our min\-split ductless system. They were professional, neat, punctual and quick.
Maureen
-
September 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service contracts
Efficient and knowledgeable. Have a service contact, any problem is.taken care of within a reasonable time.
Thomas
-
September 23, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful
Tom and team were very professional and helpful. They relocated items and cleaned up after the project. They were a pleasure to work with.
Mary
-
September 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC
Great
Jim
-
September 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement of Central AC System
Excellent experience with Universe, highly recommend working with them. Prompt, reliable, extremely knowledgeable and responsive.
Jayne
-
August 31, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Job
Always reliable
Maria
-
August 23, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Customer Service
Team of professionals all willing to go the extra mile to ensure maximum customer satisfaction.
Nora
-
August 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional
Very professional
Shelly
-
August 04, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
install new central air.
nice job. one day install
Joseph
-
August 01, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Professional
Great Overall experience with this company!
Dominick
-
August 01, 2023
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Great Job
The level of expertise was quite astonishing. Kyle kept me informed every step of the way to the end. Walked me through to what to expect such as what to do when the a/c malfunctions, who to call , overall an amazing level of skill set. I will highly recommend Universal Home Service
Harris
-
July 24, 2023
Verified Purchase
Expertise:
5
Service:
5
HVAC installation
The techs were clean and efficient.
Julie
-
July 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier Air Conditioner Installed
The AC was installed as scheduled and working great
Patricia
-
July 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Our A/C issue solved
Very professional experience with service, sales, and installation
David
-
July 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Beyond Expectations
Installers were extremely professional and polite. Worked very diligently and very clean. Excellent team. Electrician went above and beyond. Everyone did a fantastic job.
Nick
-
July 12, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
Everyone involved in my ac project from initial sales to the install project team were very knowledgeable and very responsive to any questions I had along the way.
Reba
-
July 08, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Central Air system replacement
Just ended up costing more expected due to having to have an electrician come in to rewire the new system.
William
-
July 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Massapequa
Installation was done quickly and left house spotless
Susan
-
July 02, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Always great service
I am so happy with ductless air conditioner /heating unit !! They are always friendly , polite and they clean up afterwards. They take the time to explain everything to you before and after the installation .
Debbie
-
June 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier review
Reliable, and fair…..
Cara
-
May 22, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Happy with Carrier Ductless Air Conditioners
We were very happy with the level of professionalism, courtesy and promptness during the installation of our two Carrier Ductless Air Conditioners.
Donna
-
May 20, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
They did a fantastic job. They were courteous, never cleaned very well organized, and followed up to make sure everything is OK.
They did a fantastic job, clean and courteous
Michael
-
May 18, 2023
Verified Purchase
Expertise:
5
Excellent
Universe staff were great to deal with
LARRY
-
May 10, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent, Efficient & Courteous
Universe Home Service Installed our Ductless AC's and did a FABULOUS job. They answered any and all questions, plus did a great cleanup in the house and outside. Kudos! We are very Happy with the installation.
JAMES
-
April 23, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Ductless A/C Installation
Very knowledgeable. They were also very neat. No damage to my walls.
CARMEN
-
April 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Very good workers
DONNA
-
February 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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