Professional and Efficient
Our furnace/air was 22 years old and we began to have minor problems. We decided to call a few different HVAC companies in the local area of Livonia. We had pricing and variations from Lennox, Bryant and Carrier, they all sent someone to the house. Eric B. from Ehler's was so much more knowledgeable, friendly and professional. Ehler's only uses Carrier which made sense since that was a focus of "expertise" with their technicians and installers, trained specifically by Carrier. We did our due diligence and Eric gave us a great price, handled all the rebate paperwork and set up the install for the specific date we requested. He could not have been more helpful. The installation technicians arrived on time and ready to go Dave seemed to be the lead tech and he was very professional, friendly and was willing to show us different areas of interest with the installation, his partner on day 1 was Matt who was equally as nice and knowledgeable, they answered all questions with confidence and specifics. They had to finish up the 2nd day as we were informed upon sale by Eric B. They were very clean and neat with all their work areas. Day 2 Dave had a different partner but I did not catch his name. We would call Ehler's in a heartbeat for future service/purchases and definitely could feel this is a family type business with satisfied employees who care about what they do and who they do it for. Nice to be able to shop local and get good pricing, quality and service.