Great replacement experience
After the old heat pump which came with the house failed I called Gary P Frank to figure out what happened and whether it could be repaired. They sent a technician within a day who showed up on time and was very knowledgeable and friendly. He determined that repair was not feasible, and within a day after a phone call to discuss options I received a quote for a replacement heat pump and air handler. The price quoted was fair, and the installation crew was at my house removing the old equipment and installing the new with two days of me signing the proposal. They worked quickly and did a great job, everything works well and the house cools much better than it did with the old system.