Experts who deliver the very best in HVAC!!!
Jim spent the time to educate me about "Carriers" equiptment and to answer all my questions and concerns. Because of his patience I was able to purchase exactly what was best for my family. I was able to purchase exactly what we wanted to meet our wants, needs and goals. Jim did not try to upsale (some salespersons try to sale you more than you want) or undersale (as to be the lowest bid). Jim was not phony perky fake (scripted \& memorized) like to many a salespersons and there was no pressure to buy this or that. Jim patiently educated me the consumer, he answered all my questions, he addressed all my concerns and then allowed me to make my own decisions on what I wanted and needed. The very most important part of the deal is Jim delivered, he fulfilled and exceeded all my expectations for my purchase of a furnace, airconditioner and thermastat control. The installers were very professional, courteous and respectful. Tim the service manager was excellent at explaining to me the higher techie thermastat controller that came with our purchase (I was a little intimidated by the technology at first). Tim is excellent at explaining and guiding me through set up, etc. Tim took care of product registration, warranty registration and rebate applications. I had been through a nightmare last year with the purchase of an airconditioner from a competitor. NO nightmare with Irish Air I was taken under their wings and I felt that I was being protected and they really cared and established a trusting relationship for future maintenance or repairs should it ever be needed. Thanks to Irish Air my home will be comfortable, quiet and energy efficient and I have experts just a phone call away. Thanks again Jim, Tim and installing team and crew you have delivered more than heating and cooling, you delivered PEACE OF MIND and COMFORT!!! Thank you! Thank you! Thank you! Sincerely and respectfully, your customer for life and I will tell anybody needing HVAC to experience the expert professionals at Irish Air!!! Yours truly, Julie