Technicians are professional and got the job done right
There was a mess up with my consultation appointment at the beginning. I thought I was not going to use this company. When Nick showed up and started apologizing sincerely several times, I gave them a fair chance. Nick was easy to talk to and sound honest. His suggestions were what we needed and what were right for our house. His quote was lower than the quote we got from other companies for the same system and more. My husband and I felt good about the offer and signed the contract that same afternoon. In the installation day, two technicians spent 11 hours at my house to replace the old system with the new Carrier system. They were professional, patient, polite and pay attention to every detail. Every step was done right and met the city code. They were patient to answer every question we asked. They explained how the system and control work. They cleaned up at the end. We are satisfied with their service and love the new Carrier system. It is much quiet. The air is fresh and more comfortable.
Michelle
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December 04, 2023