Insufficient and mold contributing
The unit is leaking, has been since install. Its not sealed. The install left unsealed ducts and plenum that had caused mold to grow due to the condensation from cold to hot. Dealer is refusing to address their lack of service even with an engineer as advising the issue was due to the install. Owner of the company has not stepped up or tried to rectify the situation. Attic had zero mold and confirmed when all the insulation was removed, to now having it. Additionally, they removed an entire duct and bypass without permission and that has caused energy calc dynamics to change without doing a new assessment on the Static pressure and dew point. They've ruined our home and have put us in a very tight situation of spending 20k on a remediation or moving.