Tyler Heating, AC, RefrigerationHVAC Services in Stratford
Tyler Heating, AC, Refrigeration specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Stratford and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with NATE-certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
Past President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. We have received the award within the past three years. It recognizes us as a Carrier Factory Authorized Dealer who exemplifies leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guaranteed.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
HVAC Repair and Installation Services
Air Conditioner Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
About Tyler Heating, AC, Refrigeration
Trusted HVAC Professional in Stratford
Leave a ReviewCarrier.com Reviews
4.92 out of 5(72 reviews)
Heating and ac install
Always responsive and courteous.
John
-
May 02, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
It's a legitimate shop, but the technicians lack proper training
I purchased Carrier heat pumps twice from Tyler, upstairs in 2022 and downstairs in 2024, because they were the only authorized Carrier dealer in this area. Overall, they are an honest legitimate service provider, not a scummy cheating con shop. Their level of expertise in electric systems, however, is highly suspect. My house originally had an oil furnace/hot water/central air heating setup. Because the heat pumps would become ineffective below 25°F, we had to keep the hot water option as backup. This required some rewiring of the control circuitry, which was not done right in 2022. Unfortunately, I accepted the installation as complete without verifying that the backup hot water was properly connected, due to unfamiliarity with the Carrier panel. A cold front that winter brought temperature down to 0°F，and the hot water pipe in the attic, with no hot water circulating, subsequently burst. I repaired the pipe myself but was incapable to fixing the improperly connected electric circuit. It took six phone calls and a threat of lawsuit before Tyler agreed to fix the bad installation. Two years later, the downstairs system was once again improperly connected to the electric control circuit. This time, I caught it during installation, but the technicians were unable to correct the problem on the spot. Fortunately, it only took two phone calls before someone who knew what he was doing arrived and fixed the problem.
Meng-Yuan
-
March 21, 2025
Verified Purchase
Expertise:
3
Solve Problems:
3
Service:
4
AC Replacement
Donnie, Cinda, Geoff and Fredrick were all great handling our AC & Furnace Project
Vincent
-
March 11, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Best Service We've Worked With In Many Years
promises made, promises kept. extremely well organized and answered all questions in a complex situation.
Chris
-
December 26, 2024
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Replacement of 20-year-old Central A/C Unit with a Carrier Infinity 3T Heat Pump
From start to finish my experience with Tyler was first class. First Alexis, as the tech rep and consultant did a great job of providing information, responding to questions and following through on every element of the transaction and installation. The installers, Vinny, Chris, Pat and Fred did a great job cleanly removing the old A/C unit, installing the new heat pump and walking me through the operation of the new thermostat. Everything is operating perfectly, and I would highly recommend Tyler to anyone looking to purchase Carrier products.
Chris
-
June 13, 2024
Verified Purchase
Expertise:
5
Solve Problems:
5
EXCELLENT and VERY EXPEDITIOUS
ALWAYS TIMELY AND QUICK TO ANSWER ANY QUESTIONS
John
-
March 12, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
We knew Alexis
Ron
-
January 14, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Absolutely fantastic experience
I could not have had a better experience with the installation of our new furnace. From the first visit to evaluate our system and get a quote, to the office staff, to the communication throughout \- everyone was fantastic, and so informative and proactive. Patric and Fred were my installers, and they were excellent. Very conscientious, friendly and did a very clean and complete job. They made sure we were happy with everything and made sure the system was working perfectly before they left. Would definitely recommend!
Lon
-
November 17, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Thermostat install
Knowledgeable and thorough
John
-
October 02, 2023
Verified Purchase
Expertise:
5
Incredibly Professional
I purchased 2 heat pumps. Installers were very neat and efficient. They were on time each day and cleaned up before they left each day. The sale person and project manager was quick to respond to all of my questions in a timely fashion! I definitely recommend Tyler Heating, AC, Refrigeration for your next purchase!
Karen
-
July 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Heat Pump Installation - Above and Beyond!
Wow is all I can say about Donny, his team, and Tyler HVAC. We had a pretty complex installation including very creative carpentry to install ceiling duct work. All I can say is they did it all with amazing quality, attention to detail, and professionalism. We had a heat pump water heater that was delivered in less than an hour and also installed same day later in the project as well. At one point we had 6\-7 trucks here to maker sure things were done right and on time. I cannot recommend Tyler enough. Super impressed and happy with their work and ongoing customer care!!!!
Raymond
-
January 18, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
TYLER CARRIER SUCCESS COMBINATION
Tyler HVAC provided two 'no nonsense', accommodating professionals, who completed a substantive job quickly and in great spirits. USE THEM !!
Peter
-
January 16, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A professional installation
Cannot comment on problem solving or service since my units were just installed
Ed
-
September 21, 2022
Verified Purchase
Expertise:
5
New furnace and a/c
Sales Rep. Tom was nice and a straight shooter. The installers were on time, know their stuff and did a great job. I thank the company for getting us done so fast especially during this nasty heat wave. We're loving our home again!
Lisaa
-
July 21, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good
Excellent
Clayton
-
June 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Installation to existing heat source
Arrived on time, excellent work on the installation and left the entire work area as clean as it was before they got there.
Brian
-
June 13, 2022
Verified Purchase
Expertise:
5
Solve Problems:
5
Very Happy Customer!
Very satisfied, from sales (Don), to the installers Vin \& Mike, pleasant office staff as well
Michael
-
June 09, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great install and products
Always on time, always do what they say they will do, friendly technicians and got the job done right the first time.
Kevin
-
June 08, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional Installation
Great service from the office personnel to the maintenance technicians. Paid close attention to the details and customer service \- installed A/C unit without ruining surrounding landscape and cleaned area after install.
Marion
-
May 26, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
Communication with the office is wonderful. Work was done on time and very efficiently. Installation crew was very thorough, respectful and they were pleasant individuals. Cleanup every day was spot on. Donny explained the pros and cons of different situations and helped us decide on one that made sense. He was very patient with our many questions. Note, I can't rate service since we haven't had to have any yet but anticipate great results.
Hyam
-
May 18, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Incredible service! Could not be more pleased!
From our initial estimate to project completion, Tyler Air exceeded my expectations every step of the way. Donny, our Project Manager was incredibly knowledgeable and professional. He made himself available and took the time to walk us through the different equipment options and answer all of our questions. Cinda, our Sales Coordinator was just unbelievable, she was on top of every aspect of our job, making the process seamless for us. Our installation team of Ryan and Chris were extremely skilled, professional, and courteous. They left our basement cleaner than when they arrived! Overall, Tyler Air exceeded my expectations at every step of the process. I would not hesitate to recommend them to anyone looking to upgrade their HVAC systems.
Laura
-
April 29, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quality HVAC group to hire
Professional two gentlemen who worked diligently to have the two heat pumps installed.
Patrick
-
August 25, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent work
Great experience with Tyler Heating \& Air Conditioning. They were very professional \& did an awesome job!! I will definitely recommend their service. Thanks again!!
Sherri
-
July 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Ductless AC
Fred \& Patrick were very professional \& courteous. They cleaned my house after installing 2 ductless AC u it's. They spent an entire day working very hard to get the units installed properly \& running efficiently.
Robin
-
July 16, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Patrick the service tech was wonderful. Thank you.
Anthony
-
July 01, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
Needed to replace AC condenser that had been destroyed by rodents. Tyler was able to obtain the replacement and get us scheduled within a couple of weeks, during the height of the summer season! Thanks, Tyler!
Cynthia
-
June 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great customer experience
Crew very professional
Carol
-
June 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Amazing Service!!
Surpassed all expectations!!! Tyler Heating, Air Conditioning, Refrigeration LLC came out Wednesday and Thursday last week to install our ductless AC units. We were told an 8\-10 AM arrival window and they were here by five after 8, very punctual! The entire team was extremely respectful of the house, laying tarps on the carpets, wearing plastic booties over their shoes and wore their masks the whole time. They put in a 10 hour day on day one, almost the same amount the next day, super impressive, even our dog was comfortable around them and she's a very good judge of character! :) Everything was explained during the installation process, all questions were answered, and the job was very thorough! Very good price as well! I would definitely recommend them to family and friends in the future!!
Sean
-
May 25, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent company
Neighbor recommendation. Competitive pricing. Patrick \& Fred did excellent job installing furnace \& a/c. Answered my questions \& kept me informed of their progress.
Catherine
-
May 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Lawrence
Great service and professional installers.
Steve
-
March 11, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service
Did the entire job in only 2 days. Extremely professional and knowledgeable. Were able to answer any question I had and will come back in the spring to make sure everything is ready for use. Highly recommend!
David
-
March 03, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC Installation
Thanks
Neil
-
January 06, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Furnace Replacement
My furnace was unusable on a Thursday morning, Tyler air came out within 3 hours, provided me with a more than reasonable quote, and my furnace was replaced on Saturday. I was very impressed with how quickly and professionally this who process was. I would recommend them to anyone!
Paul
-
December 07, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
THIS IS MY SECOND TIME USING THIS COMPANY.THE SERVICE IS GREAT AND THE PRICE IS REASONIBLE.
TYLER HEATING IS THE BEST. VERY PROFESSIONAL
V.
-
October 29, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Tyler Air of Milford upgrades my Heat and A/C
On time. Professional. Finished on time and Vincent and Fred Left no trace of being there
Robert
-
October 23, 2020
Verified Purchase
Expertise:
3
Service:
5
Excellent service
The whole Tyler team was very professional, knowledgeable, and accommodating. We were very pleased with the quality of service we received from Tyler and would highly recommend them to others.
Jadine
-
October 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Friendly, effective and helpful
CInda Mort has been a great help!
Agneta
-
September 01, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
I have high expectations and value good communication skills.
I have used Tyler Heating and AC for many years now. I have multiple AC units and live in an older home. I have high expectations and value good communication skills. Tyler has always had a very happy customer in me. I would recommend them to anyone.
Douglas
-
June 18, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great company to do business with!
We had a great experience having our central a/c and heating units replaced.
John
-
April 25, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service by the professionals
Donny, Vinny, Fred and Brandon did a wonderful job installing and programming our new furnace system. They showed up on time, worked all day, asked if I had any questions each day before they left. They were willing to explain the parts of the system to me so I understood them, and showed me how everything worked. Couldn't have asked for a better experience.
John
-
March 20, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC installation
Professional, efficient and pleasure to work with. My new "go to" for all HVAC related services and repairs.
Elizabeth
-
December 04, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Tyler Air was GREAT!
My home's furnace was long overdue for a replacement, and these guys saved the day today when it finally died. Literally within hours of me giving them the go\-ahead, I had a brand new furnace, water heater, and an entirely new central air system that wasn't there before at all. Prices are very competitive, and the level of service and professionalism of their technicians really set them apart. Thank you Brandon, Fred, and Vin for a job well done. You are awesome. I highly recommend these guys. A+!
Bradley
-
October 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation experience exceptional
Very efficient, all the old A/C and furnace pieces were hauled away and the room clean.
Barry
-
October 11, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent and professional installation
We recommend Tyler for your HVAC system.
Gerald
-
October 03, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Experience
Everything Positive. Good Experience. Service men nice to work with. Vin and Chris
Raymond
-
September 06, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Ductless system installation
outstanding team
Robert
-
July 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good experience
Very nice people. Answered all our questions politely. Everything looks great and works perfectly.
Kevin
-
July 12, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied
Tyler made the process of selecting a company to install a nes AC system easy. From proposal to completion they were efficient, on time and courteous.
Kris
-
May 22, 2019
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Great experience
Everyone was knowledgeable about the products
Joan
-
May 17, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good from proposal to installation
The proposal was informative and complete .Very good performance on the installation
John
-
April 29, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace and water heater install
Professional service fast and reliable..excellent excellent. Would recommend to anyone.
Sharaz
-
October 26, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation had a few issues
The day after our installation, we experienced leaking through one of our vents. It turns out that the installer installed a clogged drain and did not properly test it. The other issue was that they did not level the drain pan before installing the handler. As a result, the drain pan's emergency shutoff did not trip, so water overflowed into the vent. After calling their emergency line, they sent out senior techs the next day who quickly identified and corrected the issues.
Robert
-
September 14, 2018
Verified Purchase
Expertise:
3
Service:
3
Solve Problems:
4
Product Registration
I cannot say how outstanding the entire process has been from initial contact with Bill for an estimate, the installation process with Bill and Justin, very professional and my communications with the office staff. I would not hesistate one minute to recommend the Tyler Company.
Daniel
-
August 20, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Installation and Service
The guys at Tyler heating and A/C did a great job installing a replacement HVAC system in my home after both our units went down and needed replacement. They arrived on time and took care to complete and test everything before they left at days end.
Robert
-
August 10, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Friendly professional and experienced installers
From beginning to end, Tyler heating and air conditioning provided clear and concise service sales explanations installation and left me feeling that I made the right choice. James answered all my questions provided multiple Solutions, and the installers were fantastic. Explaining each step of the way and even showing my son and teaching him what they were doing. I would highly recommend Tyler heating and air conditioning to anyone looking for a full service contractor who treats you like family.
Trent
-
August 07, 2018
Verified Purchase
Expertise:
5
Solve Problems:
5
New Gas Customer
Had a great experience with Tyler Heating / AC. Starting with Tom from sales who took the time to walk through the conversion process and what to expect next, very positive start. Team (Bill \& Brandan) that came to the house to do the install were fabulous. Great job, clean working conditions, polite \& respectful. Cinda in the office was always very helpful and on top of things. Quick turn around and response time. The company Tyler Heating contracted to remove the oil tank from the basement also did a fabulous job. Removed the tank with very little mess and only 4 drops of oil on the floor. Overall outstanding experience and I would recommend Tyler Heating / A.c to anyone considering converting from oil to gas
Hans
-
July 08, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast easy installation
L
Diana
-
June 06, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Purchase and Installation of New Heating / AC system
The team sent to my house were very professional and courteous. They kept the work area clean overnight and made sure I understood the various components of this full system overhaul (2 new heaters, n new AC units and a new water heater) This company has always been responsive to any of our service needs prior to this new installation, which is why we went with them when a new system was needed.
Scott
-
May 30, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Tyler Heating & AC
Bill and Brandon from Tyler Heating and AC arrived on time to replace Furnace and AC. They did an excellent job. I will definitely use them for annual maintenance.
Michael
-
May 24, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Heat Pump Replacements
Professional, quick, and knowledgeable
Brett
-
May 10, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Responsive friendly and competent
We needed a heat pump installed quickly when our furnace died an unexpected rapid death this Fall. Every single person we spoke with at Tyler was kind, helpful and clearly understood our need to move quickly. James knew a lot about ductless systems and gave us options\-\- but only options that were actually feasible. I met with the installation crew as they removes baseboards and "plumbing" related to the old furnace and the lead gentleman was super patient and helpful to explain the process to me ( like pipes leak a lit type when removed. It's normal and they cleaned up... now the units look nice and are working on the coldest day of the year. We look forward to a long relationship with this company
Karen
-
December 30, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation
Great service and product expertise.
Dayan and Sherry
-
December 28, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent experience
Very happy with the team that installed my system.
John
-
December 11, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great product and great service
Tyler heating and air replaced our old furnace andadde d an air purifier. They were professional, friendly, and explained what they were going to do very clearly. Their work was done efficiently and in a timely manner. They are trustworthy and knowledgeable about the products they sell. We will continue to use Tyler for all of our heating/cooling needs.
melanie
-
September 26, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New units
Good work
Robert
-
September 06, 2017
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Excellent Job!!
Contractors were very professional and completed the work as committed. They stayed late to complete the work and cleaned up everything and also explained in great detail about the products and maintenance. Thank You
Ravi
-
July 15, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Five stars!
Robert was as good a sales rep as you can find, he made it an easy decision for me to choose Tyler for my hvac replacement. Installation was quickly scheduled and the crew arrived promptly and were very professional. Very neat and cleaned up well. Overall, I am very pleased with the job. I give them a 5 star review for the installation. The house is nice and cool! Installers, Chris and Fred were two hard working young men and were great with the dogs. Thanks again for a job well done!!
Gregory
-
June 25, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
So far so good
from start to finish Tyler was amazing to work with us. They came out right away to diagnose our problem with our central air. They gave us a discount because we decided to replace the central air and furnace all at once. Once we decided we wanted to replace both they sent someone out from sales that same day. Because of my busy schedule it was hard for me to meet with the sales guy to put down my deposit so he came to my job and met with me there so I didnt have to take time off from work. The installers were there on time and worked hard all day to make sure everything was done by the end of the day. They made sure everything was cleaned up once they were done.
Kristy
-
June 07, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Furnace and Air Conditioner
Each representative was prompt, organized and knowledgeable. The installation guys were extremely professional and nice! They even cleaned up after they were finished and put tarps down while they were working.
Marie
-
June 03, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Nice job
Everything went well. The install was done professionally. The area was cleaned up. The system (here A/C) is working fine.
Kit
-
May 24, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful!
The entire team has been wonderful from start to finish! They were proficient and I would highly recommend them to family and friends.
Rose
-
May 05, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier
Product was discussed at length by dealer. Very helpful
David
-
February 17, 2017
Verified Purchase
Expertise:
3
Service:
4
Solve Problems:
3
Page 1 of 24