Carrier Transicold named Canada’s Reefer Sales & Service Inc. its North America Dealer of the Year and Mexico’s Refrigeración Tijuana S. de R.L. de C.V. its Latin America Dealer of the Year for 2022. Carrier Transicold is a part of Carrier Global Corporation (NYSE: CARR), the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions.
“Carrier Transicold dealers continue to demonstrate incredible determination and leadership in supporting wide-ranging customer needs and challenges,” said Alice DeBiasio, Vice President and General Manager, Truck Trailer Americas and Digital Solutions, Carrier. “Many of the opportunities secured by our network were realized because our dealers went beyond what was required to fulfill customer needs.”
With six authorized Carrier Transicold locations serving the refrigerated transport industry throughout southern Ontario and the Maritimes, Reefer Sales & Service won Dealer of the Year for its flagship operation in Brampton, Canada.
“Achieving this recognition has everything to do with our great employees,” said Ken Henwood, President of Reefer Sales & Service, whose son Steve, a Vice President of the dealership, added, “As we enter our 34th year of business, we continue to invest in our facilities, which demonstrates our commitment to our customers and their operations, as well as our own team.”
From its headquarters in Tijuana, Mexico, Refrigeración Tijuana serves the transport refrigeration industry throughout the Baja California peninsula and in Sonora, under the leadership of General Manager Juan Camacho.
“Refrigeración Tijuana has continued to invest in its employees, enhancing technician skills through advanced training,” said Alejandro Genera, Senior Manager, Latin America Operations, Carrier Transicold. “Refrigeración Tijuana has also branched into previously unserved regions to extend its service and product offerings to new customers.”
Carrier Transicold also named two recipients of its Extra Mile Award for exemplary customer service: W&B Service Company of Converse, Texas, and ColdFront Ltd. of Surrey, British Columbia. In all, Carrier Transicold recognized 52 of its more than 200 dealerships throughout the Americas with 90 awards for achievements in customer satisfaction, growth, business investment and service proficiency during the prior year.
Seven individuals from six dealerships were recognized for outstanding performance contributions:
- North America Sales Manager of the Year: Merv Enns, Central Transport Refrigeration Ltd., Winnipeg, Manitoba
- North America Service Manager of the Year: Toby Runnels, Utility Trailer Sales of Boise, Boise, Idaho
- North America Parts Manager of the Year: Rick Johnson, ColdFront Ltd., Surrey, British Columbia
- 20 Series Parts Champion of the Year: Samantha Sogura, Utility Trailer & Equipment Sales Northwest LLC., Auburn, Washington
- Latin America Sales Manager of the Year: Ruben Duran, and Latin America Parts Manager of the Year, Azrael Garcia, both of R.E.T.O S.A. de C.V., Guadalajara, Mexico
- Latin America Service Manager of the Year: Erik Andrade, Refrigeración Tijuana, Tijuana, Mexico
To learn more about Carrier Transicold products, services and dealer network, visit Carrier Transicold North America.
About Carrier Transicold
Carrier Transicold helps improve transport and shipping of temperature-controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 50 years, Carrier Transicold has been an industry leader, providing customers around the world with advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems. Carrier Transicold is a part of Carrier Global Corporation, the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions. For more information, visit Carrier Transicold. Follow Carrier on Twitter: @SmartColdChain, on Facebook at Carrier Transicold Truck/Trailer Americas and on LinkedIn at Carrier Transicold Truck Trailer Refrigeration.
Carrier Transicold’s Dealer of the Year for North America is Reefer Sales & Service. Commemorating the achievement are Joe Porto, Director of Sales and Cindy Cady, Region Director, Canada and Eastern U.S., both from Carrier Transicold, Dominque Barbuto, Vice President of Atlantic Carrier Transicold, a division of Reefer Sales & Service, Steve Henwood, Vice President, Reefer Sales & Service, Brad Otsuka, General Manager, Reefer Sales & Service, Steve Ruby, Carrier Transicold Dealer Network Manager and Alice DeBiasio, Vice President & General Manager, Truck Trailer Americas and Digital Solutions, Carrier. Refrigeración Tijuana was named Carrier Transicold’s Dealer of the Year for Latin America. Shown at the award presentation are Alejandro Genera, Senior Manager for Latin America, Carrier Transicold, Juan Camacho, General Manager, Refrigeración Tijuana, and Alice DeBiasio, Vice President and General Manager, Truck Trailer Americas and Digital Solutions, Carrier.