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Service and Support

Exceptional Performance Backed By Comprehensive Service And Support.

Comprehensive service and maintenance programs exclusively from Carrier Transicold. RoadCare™ and RailCare™ covers your Carrier Transicold refrigeration equipment across the U.S., Canada, and Mexico.

Carrier aftermarket support programs keep your equipment performing reliably and efficiently as long as you own it. And they can help you realize the maximum return on your investment. As your fleet grows, the Carrier Transicold RoadCare and RailCare programs can maximize your success. Our portfolio of fleet management programs are specifically designed to meet both daily and long-term needs. To ensure years of premium performance from your Carrier equipment, turn to us for expert aftermarket support.

The comprehensive RoadCare and RailCare aftermarket programs can help you:

  • Better manage and reduce equipment lifecycle costs.
  • Protect your equipment and your bottom line.
  • Maximize fuel economy.
  • Extend equipment life.
  • Reduce total cost of ownership.
  • Reduce downtime, increase asset utilization.
  • Increase resale value.
  • Obtain guaranteed pricing on genuine factory parts, nationwide.
  • Qualify for rebates on Carrier parts.
  • Avoid costly emergency callout repairs.
  • Reduce service management hassles.

Our aftermarket programs are convenient and flexible, to help you better serve your customers. We offer programs for fleets of every size, serving every type of customer, in every market.

carrier-cmra CMRA (Comprehensive Maintenance and Repair Agreement): our fixed-rate, cost-per-hour comprehensive coverage program.
carrier-emcc EMCC (Extended Major Component Coverage): provides long-term coverage on major components.
carrier-priority-card Priority Card: our low-fee, one-bill, 24/7 service and parts card that gives you purchase rebates.

Carrier Transicold's Truck/Trailer ViewPoint® Comprehensive Maintenance & Repair Agreement (CMRA) Management System.

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Trailer and Rail Unit Installation Instructions

Trailer and Rail Option and Accessory Installation Instructions

Truck Unit Installation Instructions

Truck Option and Accessory Installation Instructions

Please choose either the Truck, Trailer, and Rail Dealer Locator or the Auxiliary Power Unit Dealer Locator.