Colony Air Conditioning & HeatingHVAC Services in The Colony
Colony Air Conditioning & Heating specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving The Colony and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with NATE-certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guaranteed.
Hall of Fame Dealer
The Carrier Dealer Hall of Fame is a lifetime achievement award given to proven leaders in the HVAC industry. This honor recognizes our dedication to giving back and standing by the promises we've made to our employees, customers and community.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
Certified Ductless Pro
As a Carrier Certified Ductless Pro, we met Carrier's criteria to sell, install, service, and maintain your Carrier ductless equipment.
Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.
HVAC Repair and Installation Services
Ductless Mini Split Installation
As Carrier Certified Ductless Pro, we are trained specifically to install and service Carrier ductless equipment, ensuring your home stays comfortable year-round with efficient, reliable, and tailored climate solutions.
Air Conditioner Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
About Colony Air Conditioning & Heating
Trusted HVAC Professional in The Colony
Leave a ReviewCarrier.com Reviews
4.97 out of 5(119 reviews)
Great service
Great work by the Colony Air team, as always
STEVE
-
June 06, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Awesome service
I have been using Colony for over 6 years and their service is always great.
ROBERT
-
May 19, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Professional
.
JUNE
-
May 18, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Beyond expectations
Great customer service & would recommend to everyone
LISA
-
May 15, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Best experience
I was able to get the best AC for well under what another AC company quoted me. Also the service, experience & professionalism was amazing.
BRIAN
-
April 29, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Excellent service
I have used countless A/C companies. They are either very bad or super expensive. Colony exceeded my expectations and their pricing was very fair. This is the only company I will use going forward.
JEFF
-
April 28, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Professional Installation and Crew
Colony Air Conditioning and Heating were very professional, and the install was exactly to my expectations. From the sales of the equiqment to the installation. Very knowledgeable and professional and assisted me with the decision of equipment to use. The installation team was very professional, clean, and helpful on getting my unit set up. They also aided my equipment getting registered which this email confirms my equipment was in fact registered.
SHELBY
-
April 27, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Highly Recommend
Excellent service.
MAGGIE
-
April 25, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Excelente
They are so on top of everything they do and a very family oriented company
DEBRA
-
April 24, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Replacement
I was replacing a previous Carrier unit not installed by a certified dealer. The old unit worked well and lasted a long time, but had a few minor issues. Since I thought the issues were due to the previous dealer not being well enough educated on Carrier, I went on the Carrier site to find a recommended dealer. Colony had a great rating and checked out well on Google. I was very pleased with the installation and support Colony has provided. I highly recommend Colony Air Conditioning & Heating.
Lockwood
-
April 10, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Colony1
Colony did a great job
KEITH
-
April 04, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Outstanding Service
Have received nothing short of outstanding service so far.
JAMES
-
April 02, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Only one problem with installation
Installation left a 1 in gap in intake line in attic- allowing dirt and insulation from attic into unit - I happened to see this when I went into attic after installation. Company corrective response was fast - but, I was lucky to find this before major damage.
JACK
-
March 20, 2025
Verified Purchase
Expertise:
4
Solve Problems:
2
Service:
4
Best Service
Dealer is able to determine what issue was on the old unit i had and recommend the fix needed.
JOHN
-
March 19, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Excellent in All Areas
The staff at Colony Heating and Air is professional and competent in all phases of the job. Installation of new system was timely and had no problems. Could not have been any better. Recommend highly!
ROGER
-
March 13, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great Job
They did a great job on the installation. They were on time, professional, cleaned up after themselves and did excellent work. When we replace our other unit, we will go with Colony again.
MEGAN
-
March 07, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Very good service replacement of heater
highly recommend both service provider and product
SHARON
-
February 05, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great experience
Communication was clear, detailed, and timely. Highly recommended!
Joel
-
April 15, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Company
Very pleased with service and expertise.
Gwen
-
January 23, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service
The installation team did a great job.
Hoyt
-
December 01, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Another excellent service experience with Colony AC & Heating
Colony AC \& Heating's 11/27/2023 replacement of one of our old furnaces with a new Carrier unit again demonstrated the excellent, courteous and professional service, which they have provided my wife and me for over 25 years. The new unit and thermostat are running smoothly.
James
-
November 28, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Colony A/C why go anywhere else?
It was a pleasure watching the team accomplish the installation.
John
-
November 16, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great customer service experience!!
Super installation team
NAOMI
-
November 01, 2023
Verified Purchase
Expertise:
5
Service:
5
AC installed
Excellent installation
Thomas
-
October 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Experienced highly professional group.
Incredible Group and Business. They take care of their customers. Hard to find nowadays. I highly recommend The Colony.
LAURA
-
October 20, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
The Colony A/C and Heating has been servicing my home system for many, many years, I have seen the Company's growth here in the Colony and have experienced how professional and knowledgeable they really are, from answering calls when you need service to having the Tech's perform repairs or service. They are number 1 in my book and I would not hesitate to recommend them to anyone.
Jerry
-
October 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC installation.
Outstanding customer service from the whole installation team especially the lead, Trevor.
Richard
-
September 22, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
best service around
used them multiple times, never disappointed.
RUSSELL
-
July 31, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful Job!!!!
Colony Air did a great job installing my new HVAC system. The team was honest and efficient. It took less time than expected to install and they did a wonderful job cleaning up afterward.
Julie
-
July 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent company, employees and service.
Excellent Dealer.
TET
-
June 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Mixed thoughts, good at times. Nice people, but as with most providers, something’s happen as expected and other issues, as well.
Process to install our new unit took 8+ hours, when we were told 3\-4 hiurs.
KIM
-
June 09, 2023
Verified Purchase
Expertise:
4
Service:
3
Solve Problems:
5
Outstanding services
Their services were much better than expected \- extremely professional, they were the best option I could have taken!
LEANDRO
-
June 02, 2023
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
The Best
They have always provided the best service. And never oversold us.
Winifred
-
May 01, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
furnace replacement
Excellent service
Vern
-
January 30, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
Very professional. Great teamwork.
Thomas
-
September 07, 2022
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
5
Professional and courteous
Professional, courteous, knowledgable and polite staff. Will definitely recommend.
Gwen
-
August 12, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Consistently Impressive Service
Consistently outstanding. Easy to contact and always very responsive. Representatives always very professional and ensure everything is right before departing. Definitely the best in customer service.
Raymond
-
August 12, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Superb service!
From the phone receptionists, to sales rep, and to the awesome installers, I am extremely pleased with Colony AC \& Heating. True professionals! Each service area made me feel like they cared about my situation...
Sharon
-
August 11, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Colony knows how to do service!
I was referred to Colony a few years ago and signed up for their maintenance program. Simply put, they are awesome. Each tech who has visited my home over the years has been knowledgeable, meticulous in the servicing of my equipment, and never once tried to "upsell" hardware or services I didn't need. They also don't have dedicated, high\-pressure sales folks like some other companies. The technicians quote and install the systems. A few weeks ago, I found my 14\-year\-old system on the fritz, and during an afterhours service visit, got a quote for a replacement at the same time. The system was installed yesterday by Manuel and his crew, and man oh man did they do a great job. Above and beyond, fixed some jankity routing of my ducts. Re\-ran or adjusted lines and plumbing, and everything is insulated. Super neat and clean install, despite it being over 100 degrees outside and who knows how hot in the attic! Overall, the techs are always courteous, friendly, helpful, and willing to answer a million questions. The office folks are also friendly and helpful, never have an issue contacting them, and super responsive. I also appreciate the text\-based service tracker complete with finding your technician on a map! Of all the companies I do business with at my home, Colony is one of my absolute favorites. It's hard to find people who understand what good old fashion service looks like now\-a\-days, and if that's important to you, look no further when considering a heating and air conditioning company.
Timothy
-
July 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC INSTALLATION AND DUCTING REALIGNMENT
This crew is very efficient. They did a lot of work in the time allotted. Quietly professional.
WAYNE
-
May 25, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Creative problem solvers
I hired The Colony Air Conditioning because of expertise. Rene utilized existing duct work to balance room to room temperatures. Now, my home feels more comfortable.
CARTER
-
May 25, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
Excellent and friendly service. Technicians and installers were friendly, knowledgeable and efficient.
Susan
-
May 14, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fine
Haven't had any service thus far.
Steve
-
March 22, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful service assistance
When I called to let them know I couldn't clearly read the numbers ( serial \& model ) in order to fill out my warranty info they were very nice and said they would fill it out for me and send a confirmation letter. I checked my computer ad I did receive the letter. They were so nice when they offered to do this for me. I love this company. Polite, on time, clean, and very helpful, as you can see, from their above action.
Claire
-
February 03, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Utmost Professionals
Excellent experience from audit and quote process to installation and start\-up. Professional approach to Carrier Infinity system benefits and review on system components and basic home preventative maintenance.
Tyler
-
November 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great to deal with
Thank you.
Raul
-
October 25, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Couldn't be more please
GREAT TEAM, PERFECT WORK, VERY POLITE
Roberta
-
August 16, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Continued Great Service!
Very professional and courtesy. They explained the work they were performing and left the attic space very clean. I inspected their work afterwards and it was top notch. Much better than the quality of work from the original homebuilder's contractor.
Steve
-
May 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Utmost customer respect and service!
Both Joseph and Sayd maintained very professional service and demeanor even though the old unit put up a heck of a fight being removed! Colony AC should cherish having these two working as members of their team!
James
-
May 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Knowledge, honesty and Competitive Pricing
Wouldn't hesitate to refer Colony for repair service and/or replacement.
Lysa
-
April 16, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Best Deal and Service in town!
Adam and his crew worked over two days to install two A/C \& Furnace systems. Did an excellent job and kept me up to date on their progress all the way. Highly recommend The Colony A/C.
LAWRENCE
-
January 04, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome Experience!
Installation was flawless!
Julie
-
November 30, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Company and Service
Installation team was courteous, professional and very efficient. This is the second system I have replaced using Colony AC and have been very satisfied with with the company and employees.
James
-
November 14, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic
The installation crew was great!
Marshall
-
October 27, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Carrier A/C unit replacing a York 8 year old unit.
No pressure sale. It would have been 25% to fix old unit compared to getting a new unit with a 10 year warranty.
Thomas
-
October 04, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Excellent service from start to finish!
Kimberly
-
August 21, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Satisfied with Dealer
Have used them for 30 years now
Brian
-
August 08, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
Andrew and Brayley did a great job under hot, humid conditions. They were courteous and efficient.
Gail
-
July 09, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service and Professional Staff
Highly recommended for courteous staff, excellent service. Installed a complete AC system efficiently and on time.
RAGHUVAMSHI
-
June 20, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Superb
The entire process was seamless from the initial visit to installation. Just a class act!
Sharon
-
June 12, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent from sales to install.
Dealer employees were all courteous, knowledgeable, and professional.
Diedre
-
April 10, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Great Company. Great people.
BARBARA
-
December 06, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very pleased
My dealer explain very thing we needed about this system
Richard
-
October 31, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC System
Did what they were supposed to do.
Jim
-
October 11, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Competent, knowledgable,professional service.
Fast friendly professional service.
Jana
-
September 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Very professional and friendly. Did an excellent job. A pleasure to work with.
Thomas
-
September 10, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quality Company2
Same crew arrived and installed my new system today. Unfortunately my 2nd in a week, but it needed done. They did a great job as they did last time. I'd recommend this crew and this company and will investigate service plans with them as a result of my 2 recent experiences.
MIchael
-
August 30, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quality Company
HVAC companies are hard to figure out and I've been taken advantage of in the past. Working with Colony Air Conditioning \& Heating proved to be the right choice this time. From initial call to final install they were very professional and didn't try to oversell me. Gave me honest feedback and options to meet my needs. The technicians took great care when they came to install the unit, were very professional and considerate of my home and more importantly the unit was installed well and has operated the way they said it would. The team will be back to install my other unit when the time comes.
Mike
-
August 30, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
I have Colony Air for several years and they always do a great job
Sandra
-
August 27, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding
Fast and competent service
William
-
August 15, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Genuinely earnest in providing excellent service
Every communicative and service step was excellent. Very good team and leadership. They a job that brand X turned down; but Colony Air provided a solution in a professional manner with a no problem attitude. The homes built where I live present unique idiosyncracies and challenged but Colony Air Ace?d it! Thanks
James
-
July 19, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Expert HVAC installation
Colony AC installed a replacement HVAC system for us today. The guys were quick, efficient, friendly, and very clean! And the new system works great.
John
-
July 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Best in city
Best in city
Mubin
-
July 07, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Every step was the best
Service was excellent from the first call for service to the clean up after installation
Donald
-
July 02, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful!!
Friendly, professional, attentive, customer focused. Old unit not cooling. Renee took the time to review the options available to us. We decided to replace the unit. Drew and Greg were fantastic with the installation \- took precautions to protect surroundings and left everything as it was when done. Everyone we encountered has the client at heart, including Elaine, Chris, and Joe in the office. Thank you all.
Kathleen
-
June 28, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC replacement
Awesome company. We have been working with them for years
HUGH
-
June 23, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Pleased
Extremely pleased with the installation crew. Very professional.
Dennis
-
June 13, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent!
Very happy with everything. They were very professional and courteous.
JENNIFER
-
June 12, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation
They installed a compressor and evaporative cooler . They were courteous and left no mess. The ac is cooling just fine.
Jim
-
June 07, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
On time, great job, clean up haul off and product orientation. Adam and Steve were very good.
john
-
May 26, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Colony Review
Excellent
Andrew
-
May 21, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
reliable
The team sent to install my equipment were efficient, competent, and solved a problem for me that had been ongoing.
JANICE
-
May 13, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Relieved
The technicians introduced themselves at the door and were so polite and respectful of my home and I appreciated them.
Patricia
-
April 30, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied customer
Installation crew was professional, friendly, and answered my questions. They showed me how to work the thermostat (Ecobee4) and left our home free of dirt/debris.
Daniel
-
April 28, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great installation
We had an old HVAC unit start to die. Colony AC was able to come out the next day. We choose to replace the system end to end. The Colony AC installation team was great. They took great care of my house and explained everything before they finished.
Greg
-
April 26, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional Plus
Colony was super easy to work with. So professional from start to finish. I would not think of using any other HVAC company ever again. At times in the market place it is hard for a woman to be taken seriously and treated with respect, but this company ALWAYS treated me that way. From the service techs, to the phone contacts, they were communicative, respectful and professional. Every aspect of the suggested equipment, the reasons why, the details of the replacement job was discussed with me. I was completely comfortable with the work at all times.
Candy
-
April 25, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New AC
Great job
Donna
-
April 25, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service. Went very smoothly.
Have always used Colony Air and Heating because of excellent service.
Sharon
-
March 04, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Colony to the rescue!
The tech team arrived promptly and did a wonderful job. Got the heat on that I had lost from my old system. They were able to do a complete replacement of my system in short order!
MALCOLM
-
February 19, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
courteous and professional
Will continue to use ColonyAC \& Htg.
Donna
-
February 08, 2019
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Excellent Serive Company
Everyone from Colony Air have been very courteous and knowledgeable starting with the front desk to the techs and instillation crews. Excellent service.
David
-
December 07, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
home owner- business owner
professional, great customer service. going beyond the expected normal. great company, from front office to smallest installer.
Kittie
-
October 26, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
We are cool again
Very professional, nice people from the call center to the installers.
Kathleen
-
September 05, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
System Installation
Quality Installation with professional service
Robert
-
July 10, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding
Did the same install ten yrs ago. If they didn't do it right then, they would not have been invited back to the party this time. Excellent work.
Robert
-
June 30, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The team did a fantastic job
I wish I could have had a better unit installed for the space in my attic. Over all the the current unit seems to be doing the job
Bert
-
June 30, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Rock Solid Customer Service
During semi\-annual check\-up, technician discovered multiple leaky coils. Ordered new, more efficient heat pump. Crew completed installation of both units (inside and out) in just 4 hours. It was up and running within 5, including a new wi\-fi\-capable thermostat. Thanks to Colony A/C, we're completely ready for any kind of weather that's coming our way!
Gail
-
May 27, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Mini Split Installation
I had mini split unit installed. From scheduling to the install it was seamless. They made sure I understood the unit and provided me the serial numbers to register for the warranty. They came, did not leave a mess, did what they said they would and the price was good. I will continue to use them and recommend them to my friends.
shane
-
April 30, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Home owner
Had replacement units installed today. Arrived on time. knowledgeable and courteous
Duane
-
April 19, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Job Colony AC!
I made the decision to replace my system on a Friday. They reurned on the following Monday and had the new HVAC system installed that day. I would recommend Colony AC to everyone. Thank you Colony AC.
Ron
-
March 20, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great team at Colony AC and Heating
The team at Colony AC was great. From financing, to install to challenges with setting up the warranty, everyone stepped up to deliver a great experience in what is otherwise a daunting and expensive homeowner experience.
Jordan
-
December 14, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Colony Air Conditioning & Heating Install
I am super pleased with Colony Air Conditioning \& Heating Install, quality service, knowledge and expertise and care to the customer. A big list that they fill well in all areas! I'm also super excited to experience Carrier HVAC products in my home. So far I'm quite impressed with the Carrier product. This was a big job since I installed 3 furnaces, 2 Condensers along with 2 Coils and 3 thermostats. I also installed 3 Reme\*Halo's. I'm thankful and grateful! I absolutely recommend Colony Air and Carrier HVAC systems.
Julia
-
November 14, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
Arrived on time and answered questions. Friendly and polite.
Rob/Pat
-
September 29, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Colony HVAC, Frisco, TX
Many of the components of our, now former, system dated back to the home construction in 1992. We also were mindful of the pending discontinuation of Freeon gas to recharge the existing system when needed. Therefore, we decided to "bite the bullet" and change out the entire system.
John
-
September 02, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation of A/C
Did an excellent job on install. Would use them again.
Thomas
-
August 31, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation was very professional
So far things have gone well!
Jayaraman
-
August 29, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good service
Excited
SOLOMON
-
August 23, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Installation
Exceeded Expectations.
JW and Johnnie
-
August 04, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
COLONY AIR CONDITIONING & HEATING
Both the salesman and the installers were very professional from start to finish. They were all honest, forthright, and knowledgeable about the products they were offering. There was no pushy tactics \- they gave us all options from bandaid type repair to fix the immediate issue, to why it made better sense practically and financially to replace our entire 10 yr old AC unit. The installers were also very professional and friendly. They took measures to keep our home clean and damage\-free throughout the install. We didn't need to do any clean up after they'd left. The install itself was smooth, and finished in the promised timeframe. They were punctual, and efficient with their time \- no excessive breaks. They explained what they were going to do before they started. And finally, after they were done with the install and all the system checks, they gave us a full tour of what they replaced, how to use the new thermostat, and also how maintain the entire AC unit for a long and healthy life. I've worked with several heating and cooling companies in my 15 years as a homeowner and can confidently say that Colony AC and Heating is the best experience I've had so far. I will be recommending them to all my friends without hesitation.
HEMA
-
July 30, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
five star
installers were fast and efficient.
JAMES/TERESA
-
June 29, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Top notch service!
It was our first time to be serviced by The Colony... We wished we weren't so naive as first time homeowners 10 years ago to not have tapped on their knowledge and expertise back then. They have the best technicians who not only are professional, but really take the time to get to know you and provide the information you want to hear about what is best for your ac/heating systems. We did our research about which company would best suit our needs\-\- so glad to have chosen The Colony. They will definitely be our choice of company for years to come!
Fernando
-
June 25, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Install new AC
They were knowledgeable and professional
Cecil
-
February 03, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Colony AC
I have only good things to say about Colony AC. I have been using them for four years with outstanding service.
Silvia
-
November 02, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Z002474675428C
in staled inside and outside units.
Irene
-
October 08, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
quick service
helpful service
akiko
-
September 19, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Colony Heating & Air Conditioning
Have been using Colony Heating \& Air Conditioning for more then 10 years. Have always been more then satisfied with their service and friendliness. The tech(s) have always taken the time to explain what needed to be done and answer all our questions. Thanks Colony!!!
GORDON
-
September 08, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service
Very knowledgeable technicians. The men who installed my unit were very polite, fast and well trained.
Robert
-
August 17, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Carrier AC
Charlie was quick to diagnose our problem. Adam and his team have great work ethic and are very polite and considerate!
Wayne
-
August 08, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC
Two systems installed on the same day. Very efficient and knowledgeable.
John
-
July 31, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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