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ROYAL AC, INCHVAC Services in Houston

ROYAL AC, INC specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Houston and the surrounding areas, we deliver reliable HVAC solutions to meet your home's needs.
phone icon(281) 836-0456
location icon
12519 FM 529 RD
Houston TX 77041
24 reviews

Experience and Certifications

  • Carrier Cool Cash Logo

    Cool Cash

    We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.

HVAC Repair and Installation Services

  • A Carrier dealer discusses air conditioner repair and service with a homeowner

    Air Conditioner Repair & Service

    We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
  • A couple discusses furnace repair and service with a Carrier dealer

    Furnace Repair & Service

    We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
  • A Carrier dealer finishes performing HVAC installation

    HVAC System Installation

    We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
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About ROYAL AC, INC

ROYAL AC, INC in Houston, TX

Trusted HVAC Professional in Houston

Leave a Review
Carrier.com Reviews
4.21 out of 5(24 reviews)
You get what you pay for.
Installation was not properly planned prior to start, many modifications made in order for unit to fit, which resulted in damage to the new unit. Work area was not cleaned upon finishing job, and I've never received any paper work for my unit.
JOEY
-
October 28, 2020
Verified Purchase
Expertise:
3
Service:
3
Solve Problems:
3
New service
Fast service
VINCENT
-
October 23, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
every thing they said they would do, they did fast and efficient.
HENRY
-
October 13, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Terrible service
It took several tries for them to get it right and I was still supposed to get a new thermostat I never received I will not recommend them to anyone intact I've told several neighbors to stay away
LAURA
-
October 03, 2020
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
5 Stars
Good job!!
IVY
-
August 27, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
5 Stars
Good job!!
IVY
-
August 27, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
5 Stars
Good job!!
IVY
-
August 27, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Great Experience, from sale to installation
Installation Team very committed
JAVIER
-
August 07, 2020
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Great pricing, great service, awesome cool air!
Royal Air has the competition beat, hand down. They offer great equipment with competitive pricing and outstanding service. Our sales tech was very knowledgeable and was able to recommend the proper unit to replace our 28 year old unit. If you have never had a two stage A/C before, I would highly recommend spending the money for it. They did not push to purchase a bunch of unnecessary extras, IE a computer system to run the unit, just offered a good programmable thermostat that is WiFi accessible. I love the ability to control both our units in my home from my cellular phone, even when I am away from home. You can not beat the deal and service that Royal Air will offer. They even started work on replacing my unit the same day!
KARL
-
August 06, 2020
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
ROYAL AIR
VERY QUICK
LAUREN
-
July 25, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
new HVAC INSTALLATION
NO COMMENT
TED
-
July 23, 2020
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Royal Air
The rep, Bruce, for Royal Air straight out lied to me and the home warranty company. I was told the warranty company had been contacted by Royal Air and they approved the unit and would be reimbursing me $2500 of the of the unit and installation cost. Four weeks later, when I contacted the warranty company, they not only said they hadn't been informed about a new unit but Royal Air said there was no malfunctions with the original unit. Royal air showed me an inspection report along with photos of the original unit. It showed the compressor was going out, low on freon, bearings going out in the unit in the attic, pan rusted out and the duct work had mold in it. I asked for a copy of the report and photos and was told they would send it to me when they got back to the office. I've asked SEVERAL times for that report with no response. I now know the reason they won't give the report and photos to me is then I would have proof for the warranty company that the old unit had issues. I believe having a company like Royal Air is a bad reflection on Carrier.
Judy
-
July 23, 2020
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
5 Star
Did a great job.
JAMES
-
July 23, 2020
Verified Purchase
Very Satisfied
A Satisfied Customer
RACHEL
-
July 16, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Delays and constant issues
Am still waiting for the current issue to be resolved...
Benjamin
-
July 13, 2020
Verified Purchase
Wouldn't use them again.
They made promises regarding how the AC would perform and promised more airflow that we are not receiving. The units work properly just the AC company promised one of our rooms would be colder and it is not. They also wouldn't show up at the scheduled times at all. We made appointments they never came to. And ordered parts that took forever to receive. Having spent a lot of money, I can see why the reviews on yelp are valid. The google reviews are all lies with promises of amazing customer service. They installed two units and new ducts on the first day. I scheduled with them to come out to finish the job after tenant moved out and we got the runaround from them. And since we paid upfront in cash, they didn't care to fix our issues since we didn't owe them anything. The owner (George) of the company is a scam and needs to learn how to run a company. The installers were great but they also agreed with our view on Royal Air. They also go by the name Houston Air Comfort and they are the same shady company. They are the worst companies I've ever dealt with. And the office staff isn't any better.
Diana
-
July 09, 2020
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
Wonderful dealer
they came out the same day we called them, and installed a whole new cooling and heating unit!
JASON
-
August 15, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation
New installation to replace old unit
RONALD
-
March 21, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
Everything was done timely, we are satisfied with the results
CEDRIC AND PATRICIA
-
March 19, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New A/C
I had a leaking drip pan. The company American Home Shield first sent out did nothing but blow the lines out. They did not even drain the remaining water in the drip pan. Had them send out another company, Royal Air and they did a great job. We then went with the new system after looking at the old unit that had a lot more issues.
JOHN
-
February 27, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service!
Great service from the team at Royal Air! Quick efficient and polite maintainer, sales and installation.
IRIS
-
February 22, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
Replaced outdated HVAC and duct work.
RONALD
-
February 15, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic Experience - Royal Air made it easy and I love the results!
Royal Air replaced my old Trane heater with a new Carrier model and my house is warm for the first time in years. They correctly diagnosed ALL the issues \- including a cracked heat exchanger which could have leaked deadly carbon monoxide. They worked with me and my home insurance company to offer a great price \- and the installation was first rate. I got bids from several companies \- but Royal Air was the best by far in terms of knowledge, correct diagnosis, and price. Very happy with their professionalism, responsiveness, and with the quality of their work from bid to installation. Thank you to the Comfort Advisors (Josh, Mark M), the installers (Luis, Bijardi) and the office (Natalie, Gloria). Well done!
JANET
-
February 01, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Home owner
Great to work with. Everything done in one day
ERIN
-
December 17, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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