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On Time ExpertsHVAC Services in Garland

On Time Experts specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Garland and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with NATE-certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
phone icon(469) 902-2765
location icon
2914 National Court
Garland TX 75041
45 reviews

Experience and Certifications

  • Carrier Factory Authorized Dealer Logo

    Factory Authorized Dealer

    As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guaranteed.
  • NATE Certified Logo

    NATE Dealer

    North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
  • Carrier Financing Logo

    Financing Available

    We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
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HVAC Repair and Installation Services

  • A Carrier dealer discusses air conditioner repair and service with a homeowner

    Air Conditioner Repair & Service

    We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
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  • A couple discusses furnace repair and service with a Carrier dealer

    Furnace Repair & Service

    We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
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  • A Carrier dealer finishes performing HVAC installation

    HVAC System Installation

    We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
    Learn More
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About On Time Experts

On Time Experts in Garland, TX

Trusted HVAC Professional in Garland

Leave a Review
Carrier.com Reviews
4.76 out of 5(45 reviews)
My experience was great 👍
Great
LENNOX
-
May 27, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
On Time Experts review
On Time Experts have been a great AC contractor for us. Excellent maintenance program and service.
EARL
-
May 23, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great
Great service and Great product.
GLENN
-
May 19, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
A/C Replacement
Quick, responsive, caring
PAUL
-
May 14, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Carrier
On Time Experts come out said we needed a new system. We choose Carrier.
RODNEY
-
May 07, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Positive Experience
The technician, Collin Breen, was thorough and professional. He answered my questions and addressed my concerns. It was a pleasure working with him. The installers were also professional. Overall, I had a positive experience.
SHARON
-
May 06, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Very informative and easy to understand
Kenneth was our technician that came out to clean our units. We knew they were old (19years old) but had hopped for the best. He kept us well informed on what he was finding. He was very professional and personal. In the end we decided on new units. He put us in touch with Jeff who answered all of our questions and what to expect. We were able to get our new system the very next day. The two crews that came out, Taylor and Jonathan's crews were awesome. Kept things clean and were very polite and easy to work with and answered any questions we had. I would recommend this company to family and friends.
DANA
-
April 28, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great Service
The installation quality check found a couple of issues, one required the replacement of a defective outdoor unit.
RICK
-
April 24, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Not worth the headache
The service technician did not measure any of the ac equipment before starting to sell me on the new system. Then it took 3 days to install my new due to the neglected due diligence, the installers left wires exposed out of the electrical box ,a floor board not reinstalled all hazards
ESTEBAN
-
April 09, 2025
Verified Purchase
Expertise:
1
Solve Problems:
1
Service:
1
Great Customer Service
I found Collin Bren very informative & helpful. He explained everything in detail.
BRENDA
-
April 08, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Satisfying
Created a pleasant in home atmosphere when installation was happening
RICK
-
April 02, 2025
Verified Purchase
Expertise:
4
Solve Problems:
4
Service:
4
AC Installation
The service was great. The service person was very knowledgeable.
GWEN
-
April 02, 2025
Verified Purchase
Easy to do Business with
Very thorough and on time.
GINNY
-
March 26, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
On Time Experts Review
I called On Time Experts to ask about changing the filter, and never received a return call.
RICK
-
March 21, 2025
Verified Purchase
Expertise:
4
Solve Problems:
4
Service:
4
System Replacement
Excellent all around service
JOHN
-
March 19, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Excellent Service
Took the effort to recheck the system was installed and working properly.
ALBERT
-
March 13, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Professionalism All the Way
The teams that worked with me were great. They knew what they were doing and were efficient and worked as a team.
MARY
-
February 03, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Quality work
Additional work required and performed well.
GREG
-
November 04, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New air conditioner
Great experience! The technicians Roberto, Jonathan \& Israel were excellent.
ENDIA
-
October 22, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied Customers
The installation went smoothly, and the air conditioner works great.
Alize
-
September 19, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Informative
Excellent job
SHARON
-
May 02, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional
On Time Experts
SUSAN
-
April 25, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
On Time Experts, definitely on time!
I was very pleased with this installation. On Time Experts showed up at 8 AM as promised and the job was completed by 1PM, right before the rain started coming down. The installers were very respectful of my home. They wore their booties every time they came into the house. They also placed covers on the floor to protect it from dirt and staining from coming in and out of the home. Then, they cleaned up everything when the job was completed.
ROXENA
-
April 10, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great job!
Happy with this experience!!
CASSANDRA
-
April 04, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Becky experience
On time, explain process, demonstrate work performed
BECKY
-
April 01, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great serservice
Knowledgeable, dependable and very clean
MICHAEL
-
March 27, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic company to work with!
Always enjoy working with the on time experts
ANDREW
-
March 11, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful
Great
WANDA
-
March 11, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Horrible Customer Service and Experience
OnTime Experts took 20+ hrs to install when they said it would take 6\-8 hrs. They had no explanation for they delay when asked. There tech "ghosted" us three times throughout the process, once was after requesting a space heater needed overnight for a 1 year old. They did not complete their Quality Check until 60+ days after install when it is supposed to be within 30 days. We had to call several time to get the quality inspection scheduled. When trying to schedule this appt we learned they failed to leave us air filters and show us how to preform maintenance on the unit when needed. They failed horribly in communication and follow up. Their complete lack of customer service is not what you should get if spending $15K. This is a warning to stay away from OnTime Experts!
CECELIA
-
March 07, 2024
Verified Purchase
Expertise:
2
Service:
1
Solve Problems:
2
GOOD SERVICE!
Very professional and hard working
SALLY
-
February 29, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC and Furnace install
On time and knowledgeable about products and service they provide.
SONYA
-
February 28, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Would recommend
Pleased with my experience with On Time Experts
LINDA
-
February 26, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding
Very knowledgeable
KATHY
-
February 16, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good
Great Service
RAY
-
January 04, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
I would. The men I worked with were very honest and obviously sought to give me what was best for me.
See above.
ROD
-
January 04, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Streamline Service
Excellent service from start to finish.
FELICIA
-
December 29, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New partial HVAC was installed satisfactory
Still awaiting a follow up service for new equipment. Promised time was four weeks never heard back otherwise satisfied
ANETTE
-
December 06, 2023
Verified Purchase
Expertise:
3
Service:
4
Solve Problems:
4
On Time Experts: Emergency service and new HVAC installation
Could not rate the entire experience any higher! The bonus: the installation team was superior across the board! All business should strive to reach the levels of customer service this company provides!
JANET
-
November 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
107 degrees out side
was told they would do a 30 day follow up never happened, left a mess, broke old heater, nail holes in living room
MIKE
-
November 23, 2023
Verified Purchase
Expertise:
3
Service:
3
Solve Problems:
2
Fast Service and Install
Excellent Service
MARK
-
November 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Excellent
ENOCH
-
July 24, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
An Exceptional Company and Employees
We recently had a new HVAC system installed by On Time Experts, and I cannot express how pleased I am with the entire experience. From start to finish, everyone we interacted with was extremely professional and dedicated to providing an outstanding experience. The Service Tech who came out to evaluate our existing system, was knowledgeable and courteous, answering all of my questions and making recommendations based on my specific needs. The Comfort Advisor, was equally impressive, taking the time to explain the options and helping us choose the best system for the home. The installation team, were simply outstanding. They arrived promptly, worked efficiently, and showed a level of care and workmanship that truly exceeded my expectations. They even went above and beyond by filling in a hole left by the old condenser pad, ensuring that my new system was not only functional but also visually appealing. Overall, I would highly recommend On Time Experts to anyone in need of HVAC services. Their commitment to professionalism, high standards, and quality installation is truly unmatched. If you're needing a new heater/AC unit give them a call, and be confident that On Time Experts will take care of you.
MARGARET
-
May 12, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Condenser purchase
Very professional, clearly explained our option, great service.
MICHAEL
-
May 02, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
On Time Experts
They were late coming, but still finished by 6:30 pm. Heater works great and I am sure the AC will also. I am glad to have heat now \- cause I do get cold.
SHELLEY
-
April 18, 2023
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Great service, great product
My questions were answered and equipment explained and working.
TERRI
-
March 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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