Furnace Repair & ServiceBy Air Patrol Air Conditioning

Good experience beginning to end.

Outstanding experience. Meet needs.

Air Patrol is a very trusted dealer, used by members of my family and friends. The service technicians have always been courteous and professional. I felt comfortable with purchasing my new system from them without getting competing bids.

Great team and Great Company. Professional job and top customer service.

We just got the Carrier System installed today. Happy with the Service from Shawn and the crew was great as well !!

Very prompt and effective. The service team had great expertise, answered all questions, and did an excellent and clean job. The owner is responsible and effective.

Very happy with effeciency and quietness of the system; also professional staff

From my first meeting, while researching replacement HVAC Contractors and seeking a Contractor to assess and solve our HVAC problems Air Patrol stood out above the rest. They quickly earned my trust and respect.

Successful system replacement by a professional crew. Priced very reasonably. Quality of work and communication from installers were excellent.

Always do a great job

Excellent and timely installation and service.

Great experience all around!

Satisfied

Very professional clean courteous and promt

We had a really great experience with Air Patrol. Shawn patiently answered our numerous questions ahead of install, and the team who did the install was great! We were so impressed by how quick they were and the care they took during install.

Always professional and helpful. I have done business with Shawn and Air Patrol for the last 17 years. They are there to help when ever I need them! I would recommend them to anyone looking for a good and honest HVAC business.

Fast, reliable, friendly.

Efficient and professional

Fast, Professional and Efficient. Total cleanup after work done and even offered to hose down my driveway afterwards!

Air Patrol installed our system 12 years ago and have maintained it perfectly. We had a leak in the coils and they replaced it quickly and efficiently.

Consistently excellent and prompt service, competitive pricing.

Excellent service and reliable

This is the second system replace that Air Patrol has done for us in the past year…5 ton \& 3 ton 26 SEER units. Both installs were very impressive, quick and clean. Will be using them for our maintenance program and hopefully NOT for repair work

Shawn and his technicians (Blake, Beto and Francisco) were very professional. They took the time to understand my issues and I was very satisfied with the installation.

Great work in a timely manner, with the best value for my dollar.

They are Amazing and the installation crew were the Best

I first met Shawn about 15 years ago when he came to bid on installing my new AC, I had requested bids from three sources and they were neither the highest, not the lowest, they were just the best. I have not regretted that decision once in the past 15 years.

Very knowledgeable and quick service. Extremely professional and honest. Would highly recommend.

Excellent job!! Very professional and knowledgeable

We received multiple bids for our project. The air patrol team was the only company that came in, listened and understood our long term plans for our home and recommended the appropriate equipment to address those needs. They showed up on the committed date at the committed time and left the HVAC unit(s) area better than how they found it. We would not hesitate to recommend or use again in the future.

I highly recommend Air Patrol Air Conditioning! I replaced my HVAC system and I am extremely happy I chose Air Patrol! My new system is wonderful and has already saved me money. Shawn, the owner and his crew were very knowledgeable, professional, helpful, accommodating and did an amazing job installing the new system in my attic. I was very impressed with their workmanship!

We had used Air Patrol to service our old HVAC system for years. When it was time for a new one, I checked their proposal with a relative who had retired from the A/C business. He told me their price was good. Since we were already happy with the service company, we quickly went ahead with the installation. Everything went smoothly. We recommend Air Patrol!

Thoroughly diagnosed the problem, provided a clear and competitive quote, communicated timely, and installed as promised.

Air Patrol is fantastic! I've used the company for my AC needs for many years, and Shawn's team just installed two new AC systems. They were very careful about putting down drop cloths from the entry to the upstairs attic access and did a great job removing the old systems and installing the new. Great company to work with.

These guys are top notch. Everything was installed in a reasonable timeframe, all ducts were stretched and not sagging, everything sealed as it should be. Will definitely be my go to for HVAC in the future!!

Shawn and his team are professional, courteous experts who are a pleasure to deal with, and I'm looking so forward to a nice "cool" summer in sizzling Dallas!

Very professional, customer\-focused, on time, work performed matched scope, quality, cost, and schedule in quote.

Great service, great work!

Air Patrol impressed me most during the bidding process, and I was not disappointed when they came to do the job. Everything was done efficiently, with attention to detail, and serving my particular needs.

Very professional installation and cleanup was superb.

Great job, install and sales/service were a joy to work with

I have used Air Patrol since I moved to Texas. They are always on time. The workman are curteous and neat. They take real pride in doing a fantastic job and leave the site in immaculate condition. I will continue to use Air Patrol and recommend them at every given opportunity.

Didn't have the seer rating in stock that I wanted but found one for me.

After 2 years of HVAC problems, Air Patrol immediately diagnosed the problem and, more importantly, explained it in terms I understood. After researching the problem, the fix became clear. First rate service in every respect.

Shawn did excellent job explaining operation of the system/thermostat. Install crew were all hard workers and worked together as a team to complete installation on time.

Used Air Patrol for many years and highly recommend them for their dependability, quality, and honesty.

Shawn is very professional and always on time.

I appreciated them coming to our house and replacing our Air conditioner/Furnace during a difficult time.

Its always been a good service call with Air Patrol

Thanks

Explained all of my options and listened to my wants and needs. Crew was awesome and efficient

Air patrol is a all pro service will reccomend

Excellent service and timely installation.

We have only had contact with Shawn (the owner) for repair and replacement recommendations and work performed. He and his crew promptly came to repair our front unit. He pin pointed the issue, repaired and unit has been working fine since. Later, we had him install a new rear unit (which we have had for two weeks now). They did a great job and the new unit is running smoothly. Shawn is very professional and is very knowledgable about his line of work. We would recommend his company.

They did a great job and went above and beyond.

company installing unit was very professional and helpfu

Did an excellent job. Left the attic CLEANER than it was before they installed new furance. Craftmanship looked excellent as well.

Great install team completed without issues, all connections well done equipment is working well so far. I expect to have my second hvac system done with same team.

Shawn Gazor was very helpful and explained the choices we had for replacing our HVAC. His installation crew were professional and considerate, and on time according to schedule.

Great product home

My experience start to finish and with each employee was outstanding

Air Patrol was easy to work with, friendly, fast and efficient.

Very professional with identification of problem, discussion of options, on\-time work crew, complete installation and testing, thorough clean\-up, education on new units, and scheduling for code inspection.

Good and professional company. Shawn is a great guy!

Very professional!

I have replaced the 2 original HVAC systems in my home using Air Patrol. Would definitely recommend them.

Fast and good work

When you live in Texas, AC units are among the most important appliances in your house. Maybe you're partial to your fridge or your dishwasher, but for my money, nothing beats good AC for making your house a home. We were fortunate to find Shawn when our first "builder's grade" unit started failing in year 5. Now in year 17, we're replacing that unit again with another high efficiency, multi\-stage, variable speed unit. Comfort is why you spend the extra money, BTW, especially when your house is not built with HVAC efficiency in mind. It's the only way to make some Texas houses livable. This time, we also opted to add a ductless unit for the bonus room. With this company, I feel nothing but satisfaction about our experiences \- not hint of regret. Although, with each replacement, there were multiple estimates, options from different manufacturers, Air Patrol and Carrier were always the best choices. The one time Air Patrol didn't have the best price, the problems we endured with another provider certainly weren't worth the few hundred $ we saved. Shawn (the owner) takes the time to build a relationship with you because, like it or not, you're trusting these companies to make the right choice and install this technology competently. The cost of making a bad choice or installing incorrectly is steep for you and your family. He will educate and answer as many questions as you have without heavy sales pressure. Each time we're used Air Patrol, the crew showed up on time, installed each component (condenser, coil, thermostat) with minimum disruption and mess, then demonstrated the unit's operation, and our house was comfy again in no time, exactly as promised. When a minor snafu happened with the control wiring, Shawn was there within half hour to fix it. They did an excellent job in all respects. I can recommend Air Patrol and Carrier without hesitation.

Great work except had to come back to put in the concrete slab for the compressor

Air Patrol is very knowledgeable and honest and trustworthy.

Air Patrol provided excellent service from the initial diagnosis of my cooling problem , to the installation of two new air conditioners and coils. The initial diagnosis by Mohammed was spot on and contrary to what two other companies had done. Shawn (the owner) took the time to visit with my wife and I to give us a very clear and educative set of options, without being pushy or trying to make a sale. Finally, Kevin, Humberto, and Ramon were a pleasure to have at my house. They installed the equipment over two days. Kevin took the time to listen to my suggestions and requests, and he also offered excellent suggestions and some education. The trio did an excellent job and my house is back to being cool again. In total, I had 3 companies come over to my house to diagnose the problem. One was only interested in me paying additional money for an extensive diagnosis to find out where a leak was coming from after the technician said he could not find the leak. The other wanted to just replace the coil for one of the units. None of these other companies took the time to really diagnose the problem or offer any range of solutions I could choose from for a permanent fix.

We moved to Frisco 2 years ago. We bought a house that was about 10 years old. We started having issues with the A/Cs a year after we moved. Had multiple calls on both A/Cs. I decided to replace them and got estimates from three different companies. Not only did Air Patrol have the best price, they built excellent rapport with me and quickly answered all my questions. They scheduled an installation date, but then found that one component had not been shipped from the factory. Shawn contacted me as soon as he found this and then scheduled a new installation date. The Air Patrol crew showed up, got to work, installed the A/C, demonstrated the new thermostat, and had the whole unit done as they had said they would. They did an excellent job in all respects. I can easily recommend Air Patrol for A/Cs.

Shawn and his staff did an outstanding job with the installation of my Carrier furnace.

Heating unit went out and they replaced it at a good price and fast

We had a great experience with Air Patrol and would have no problem recommending them to anyone who is looking to install Carrier equipment in the Dallas area.

Sean is very knowledgeable and professional when it comes to sales and service! His team of licensed installers are also the best. They were friendly and thoroughly did an awesome job. Everything was cleaned up and removed from our property. The new system delivers air evenly throughout the house. The thermostat is innovative and you can operate it from your phone. We loved everything about it from start to finish! We couldn't have asked for anything better. We will highly recommend Carrier, Sean with Air Patrol and his team! Thank you so much!

Shawn and team installed a new furnace