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Lafayette Heat & AirHVAC Services in Kingsport

Lafayette Heat & Air specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Kingsport and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with NATE-certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Book an Appointment
phone icon(423) 343-4792
location icon
1500 W. Stone Drive
Kingsport TN 37660
19 reviews

Experience and Certifications

  • Carrier Factory Authorized Dealer Logo

    Factory Authorized Dealer

    As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guaranteed.
  • NATE Certified Logo

    NATE Dealer

    North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
  • Carrier Cool Cash Logo

    Cool Cash

    We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.

HVAC Repair and Installation Services

  • A Carrier dealer discusses air conditioner repair and service with a homeowner

    Air Conditioner Repair & Service

    We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
    Learn More
  • A couple discusses furnace repair and service with a Carrier dealer

    Furnace Repair & Service

    We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
    Learn More
  • A Carrier dealer finishes performing HVAC installation

    HVAC System Installation

    We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
    Learn More
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About Lafayette Heat & Air

Lafayette Heat & Air in Kingsport, TN

Trusted HVAC Professional in Kingsport

Leave a Review
Carrier.com Reviews
5 out of 5(19 reviews)
Very please with the Lafayette Sales rep. Jose and his work crew.
Would recommend Lafayette.
Lee
-
April 17, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Heat Pump
Tyler identified the problem, Jose explained which new unit I needed. The team arrived on time, worked quickly and obviously efficiently, They were all very nice and polite. When finished, I was asked to look at the new exchange and the unit itself. Everything was explained so that I was comfortable. We have a service contract with Lafayette and I recommend highly recommend them.
MARSHA
-
March 20, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly recommend
Sam and Tyler were beyond excellent. So appreciative of their time and expertise. Would highly recommend both. Sam was so informative and presented 4 options for repair of our needs. I so appreciate his extra time on a weekend unexpected issue. Service was quiet and Sam solved our issues in a very time efficient time… The best service ever!!! Highly recommend!!!
PAGE
-
February 25, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding.
The job was completed to expectations.
JASON
-
February 13, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent experience; A+ dealer
Very professional and respectful; great communication and always on time
KAREN
-
November 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast and Easy
Installed a new complete system, so quite you can barely tell the unit is running
RAYMOND
-
September 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great team
They did a great job addressing the issues with my old unit and then giving me options for repair or replacement. They did not pressure me into making a decision and gave me the needed information to make an informed decision. Having multiple crews working for them that do different tasks (technicians, install crews, office manager, etc.) allowed for flexible scheduling and I didn't have to wait for weeks to get the work done. They installed the new indoor and outdoor units in four hours and did not leave a mess. It was like they were never here, the staff was super friendly and very knowledgeable. I would highly recommend them.
Brandon
-
August 04, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
I appreciate them
They are always helpful, knowledgeable and courteous.
Justin
-
June 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
No. 1 in Service!!!
Great service!!
Pam
-
May 17, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast service
After finding out that our heat pump was dead, we called back and told Lafayette that we were ready to purchase one. It was installed the next day.
Valerie
-
May 16, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
What I know.
They were honest,prompt,nonstop when they arrived. We had a few giggles during the time they were here.
PHILLIP
-
April 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Glad I chose Lafayette Heat and Air for my HVAC system service and replacement
My system was 17 years old, so it was time for replacement. I trust Lafayette and Carrier. I trust their advice. I trust their service, I trust their people and their promises.
CRAIG
-
March 30, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Exceptional Service
Very efficient servicemen
MARY
-
February 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great job!
They show up on time. Professional. Honest. And they cleaned up after they were done. Just a great experience overall.
TRACY
-
July 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
They came on a Saturday and diagnosed the problem, they were honest and the price was very reasonable.
TERRY
-
July 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Heat Pump Replacement
Excellent service and a quality installation. Everything was cleaned up and cooling when I returned home. I highly recommend Lafayette Air Conditioning their owners and installation team. The Carrier Unit they recommended and installed is awesome too.
RICHARD
-
June 21, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Lafayette A/C of East Tn, Pleasure doing Business.
We have been doing our A/C maintenance with this company for over 10 years. When it came time to replace our unit, we contacted them. Brenda and Randal answered our questions and provided good information about the product they offer. They got back to us quickly with the pricing on the unit we decided and had their crew installed it today. Compliment the Crew, arrived when scheduled, went right to work, everything looks great and quiet. Very pleased, would give this company the highest rating.
LAU
-
June 10, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Yes
Change out completed in about 5 hours. Great crew.
CHESTER
-
June 08, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding Service
Prompt service to replace one of my older Carrier heat pumps
Ron
-
June 09, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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