Salesman GREAT! Installers fair to average.
Matt the salesman was GREAT! and very knowledgeable. The two installers seemed to be ill prepared but did get the install about 95% right eventually. Matt had to come back out to finish the thermidistat programming and wiring. The original installers didn't seem to know how to interconnect the EDGE thermostat, and put in a humidistat on the furnace, which eventually got disconnected after the EDGE was programmed and wired correctly. They were however, nice enough guys, even though not fully trained, knowledgeable, or prepared. I would still have Jack's Plumbing Heating and A/C do further service or installs.